• Title/Summary/Keyword: IPA method

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Importance-Performance Analysis of Hotel Restaurant's Servicescape (호텔 레스토랑 물리적 환경의 중요도-성과분석(IPA) -사회교환이론의 적용을 중심으로-)

  • Bae, Jun-Ho;Park, Jung-Suk;Shin, Hyun-Kyu
    • The Journal of the Korea Contents Association
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    • v.9 no.10
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    • pp.378-388
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    • 2009
  • The purpose of this study is to research hotel restaurant's servicescapes using Important-performance analysis. IPA is one of the simple and efficient method that can enhance service quality and customer satisfaction. Using this method for hotel restaurant's servicescapes and adopting social exchange theory to find out difference between person who paying and who does not. The results shows difference in 'Possible Overkill' quadrant, which is only group that does not pay include contents No.2, 8. The relation between servicscapes and behavior intention shows only tangible environment factor has positive effect.

Separation and Purification of Polyphenols from Pine Needle (솔잎으로부터 Polyphenols의 분리.정제)

  • 김덕숙;김경이;이근보
    • Food Science and Preservation
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    • v.9 no.1
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    • pp.74-77
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    • 2002
  • The antimicrobial and antioxidative effect of polyphenols (PP) was proved from pine needle. This method which was seperated and purified of PP used pine needle powder as the material and assorted the solvent and then it was added the 7 times (w/v) of the material. It was extracted at 85$^{\circ}C$ for 6 hours and was passed the column to fill with formamide-active carbon (1:1, w/v). It was concentrated and dried by sprayer, added n-hexane as the flood adding material in this powder, was extracted far 1 hrs. The each sample was obtained after removing the fat component then dried. The effect of extraction solvent among the hot water, ethyl alcohol (EtOH, isopropyl alcohol (IPA) was determined depending on the yield and the purity. The relationship between the yield and purity showed the positively inverse proportion and the extinction solvent was selected as the utilization of seperation material. As the method of seperation and purification of PP was accomplished, in order to use of the new subject matter the purity enhance is expected. The application of the new subject matter as the raw material of flood needs to examine actively except the functional properties of anticancerous, antimicrobial, antioxidative, antiallergic.

Improvement of Hi-Pass Users' Satisfaction Using Modified Importance Performance Analysis (M-IPA 기법을 이용한 하이패스 만족도 제고 방안)

  • Choi, Yoon-Hyuk;Ko, Han-Geom;Yun, Ilsoo;Kim, Dong-In
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.15 no.1
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    • pp.52-65
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    • 2016
  • The electronic toll collection system(ETCS), is globally used in about 40 countries. In Korea, the Korea Expressway Corporation led the nationwide introduction of the ETC system in 2007 under the brand name of the Hi-pass. Since then, Hi-pass, with its rate of average daily use reaching about 70%, has become an essential facility in Korean expressways. To identify users' perception on Hi-pass (satisfaction, preference, etc.), this study conducted a Modified Importance-Performance Analysis (M-IPA). With this, this study attempted to identify the kind of efforts necessary to enhance current Hi-pass users' convenience and satisfaction. According to the result of M-IPA, the items including "non-stop payment" and "toll discount" are identified as key items that require further improvement. For improvement in the "non-stop payment" item, operations of Hi-pass toll booths appropriate for the demand for Hi-pass use and the selection of Hi-pass booths' locations in consideration of entry and exit lanes need to be improved. In addition, with regard to the "toll discount" item, although toll discount is currently provided to Hi-pass users, thus, PR thereof will have to be strengthened. It is expected that this study will be used as basic data to devise methods of enhancing Hi-pass usage through improvement of Hi-pass users' satisfaction.

Identification of Differences between Importance and Performance of Forest Interpreter Training Programs using the IPA Method (IPA 기법을 활용한 숲해설가 직무교육프로그램에 대한 중요도와 성취도 차이분석)

  • Choi, Il-Sun;Ha, Si-Yeon;Son, Ji-Won
    • Journal of Korean Society of Forest Science
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    • v.103 no.4
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    • pp.679-686
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    • 2014
  • This study analysed differences between importance and performance of 2014 forest interpreter training program through IPA with the aim to provide suggestions and improvement. First the results of a comparison of the overall average of performance and importance showed importance is higher than performance. Afterwards, the result of IPA showed that confidence of being an interpreter, active involvement, the understanding of the value of forest, expansion of the understanding of forest, the understanding of the mission of interpreter, and the understanding of the qualification of interpreter, those 6 items belong to the I quadrant. In the case of the II quadrant there were interest of the content of education and to learn a lot of things through education. Next, those how to deal with service, planning interpreter programs, clarity of the content of education, accuracy of the content of education, validity of the content of education, appropriate number of participants, and appropriate time of education involved in III quadrant. Finally, concentration in the education and the understanding of the topic of education situated in IV quadrant.

Improvement Direction of Middle & High School Exercise in the Morning by IPA (IPA 분석을 통한 중·고등학교의 아침운동 개선방안)

  • Lee, Keun-Mo;Lim, Soo-Woen;Lee, Hyuck-Gi;Kim, In-Hyung
    • 한국체육학회지인문사회과학편
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    • v.55 no.2
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    • pp.35-46
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    • 2016
  • This study aims to observe the operation aspect of physical education during before class and further, to search for the utmost improvement direction using IPA (Importance-Performance Analysis). 500 middle & high school students have chosen through a purposeful sampling method, and 430 was used for analysis. The results were as follows. The quadrant I is "the keep up the good work" part. And the quadrant I includes "de-stress", "the pleasure of school life", "improvement in performance", "peer relationship", "help for P.E.", "health promotion", "sport facility surroundings", "rules", "teacher leadership", "passionate coaching", "fair coaching", "improvement in exercise ability", "understanding P.E." The quadrant II is "the concentrate here" part. And the quadrant II includes "develop talent", "excercise time", "safety management for exercise facility", "new sports event", "consider needs and interests", "consider level" "consider gender". The quadrant III is "the low priority" part. And the quadrant III includes "change of personality", "ability to do various sports event", "develope thinking ability". "communication with peer" "an intelligible explanation" In order to improve the quality of before classes, first, "safety connected program" second, "emotional and intellectual development program", third, "divided classes per level and gender", and the last, "professional manpower for developing the quality of class" are needed.

A Study on the Intelligent Personal Assistant Development Method Base on the Open Source (오픈소스기반의 지능형 개인 도움시스템(IPA) 개발방법 연구)

  • Kim, Kil-hyun;Kim, Young-kil
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2016.10a
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    • pp.89-92
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    • 2016
  • The latest the siri and like this is offering services that recognize and respond to words in the smartphone or web services. In order to handle intelligently these voices, It needs to search big data in the cloud and requires the implementation of parsing context accuracy given. In this paper, I would like to propose the study on the intelligent personal assistant development method base on the Open source with ASR(Automatic Speech Recognition), QAS(Question Answering System) and TTS(Text To Speech).

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An Importance-Performance Analysis(IPA) on the Leadership Competency of Rural Community Leaders (지역사회리더 리더십역량의 중요-성취도 분석)

  • Park, Eun-Shin;Lee, Chae-Shik;Park, Duk-Byeong;Ko, Jeong-Sook
    • Journal of Korean Society of Rural Planning
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    • v.12 no.1 s.30
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    • pp.59-66
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    • 2006
  • The purposes of this study were to identify leadership competences of rural leaders and to analyze leadership competency of leaders. The study carried out by questionnaire and focus group interview on expert panels. To analyze leadership competency, the data was collected from 273 rural leaders by stratified random sampling. SPSSWIN/ver10 program was used for analyzing data with t-test and IPA method. The study suggests twenty low types of leadership competences which were information, vision, decision making, motivation communication, education residents, managing residents, loaming, flexibility, problem solving, presentation program management, customer orientation service knowledge, making relationship, creative idea, business understanding, brand development, conflict resolution negotiation, assessment, business management, coaching and feed back. Whereas leaders with middle school educational career required developing program management, maintaining achievement and benchmarking, leaders with high school were morel likely to develope self-learning, to benchmark their knowhow and brand development competency. Whereas leader with less low years experiences as leader have been considered as developing coaching/feedback brand development and program development, leaders with more five years as leader should consider developing benchmarking, resident education, and brand development. The study suggests that the extension agents on public should develop leadership program according to the competency differences of leaders.

Electrochemical Etch-Stop Suitable for MEMS Applications

  • Chung, Gwiy-Sang;Kim, Sun-Chunl;Kim, Tae-Song
    • Transactions on Electrical and Electronic Materials
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    • v.2 no.2
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    • pp.26-31
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    • 2001
  • This paper presents the electrochemical etch-stop characteristics of single-crystal Si(001) wafers in tetramethyl ammonium hydroxide(TMAH):isopropyl alcohol(IPA):pyrazine solutions. The addition of pyrazine to TMAH:IPA solutions increased the etch rate of (100) Si, thus the etching time required by the etch-stop process shortened. The current-voltage(I-V) characteristics of n- and p-type Si in TMAH:IPA:pyrazine solutions were obtained, respectively. Open circuit potential(OCP) and passivation potential(PP) of n- and p-type Si, respectively, were obtained and applied potential was selected between n- and p-type Si PPs. The electrochemical etch-stop method was used to fabricate 801 microdiaphragms of 20 ${\mu}{\textrm}{m}$ thickness on a 5-inch Si wafer. The average thickness of fabricated 801 microdiaphragms on one Si wafer was 20.03 ${\mu}{\textrm}{m}$ and the standard deviation was $\pm$0.26 ${\mu}{\textrm}{m}$. The Si surface of the etch-stopped microdiaphragm was extremely flat with no noticeable taper or nonuniformity.

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Analysis of Perception and Satisfaction of Vinegar-Based Sauce: Focus on IPA Skills (식초기반 소스에 대한 인식 및 만족도 분석: IPA기법을 중심으로)

  • Jin, Yang-Ho;Kwon, Hyeok-Sung;Bae, Se-Jeong
    • Journal of the Korean Society of Food Culture
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    • v.31 no.5
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    • pp.465-472
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    • 2016
  • The purpose of this study was to provide basic data for development of vinegar-based sauce and menu for foodservice institution and restaurant. To accomplish this, importance-performance analysis (IPA) was adopted as the major research method by analyzing the overall perception and characteristics of purchasing of vinegar-based sauce. A significant difference was detected in all items except package design for importance and satisfaction (p<0.01). Highest importance and satisfaction were determined for taste and convenience, respectively. Price and additive belonged to quadrant 2, where level of importance is low but satisfaction is high. Preference and satisfaction showed significant differences in all items (p<0.05). Meat and seafood belonged to quadrant 2 where level of importance is low but satisfaction is high. Developing a variety of vinegar-based sauces that meet consumers' well-being needs is needed.

Characterization and Structural Determination of the Antibiotics Produced by a Clostridium sp. KH-431 (Clostridium sp. KH-431이 생산하는 항생물질의 특성 및 구조)

  • 홍수형;김경석;박용복;하지홍;이재근
    • Microbiology and Biotechnology Letters
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    • v.21 no.1
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    • pp.47-53
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    • 1993
  • Antibiotics KG-431A and KG-431B were isolated from the fermentation broth of the Clostridium sp. KH-431. As we have shown previously, only KG-431B was successful to recrystallize. These antibiotics showed antimicrobial activities against broad spectrum of bacteria and fungi. KG-431B also showed anticancer activity against some animal tumor cells according to the SRB method. Physico-chemical properties of KG-431B were determined using UV, IR, NMR and Mass spectra. It was identified to be 3-Indole propionic acid and the structure of the KG-431A is currently under investigation.

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