• 제목/요약/키워드: Human Services

검색결과 1,811건 처리시간 0.033초

HB-DIPM: Human Behavior Analysis-Based Malware Detection and Intrusion Prevention Model in the Future Internet

  • Lee, Jeong Kyu;Moon, Seo Yeon;Park, Jong Hyuk
    • Journal of Information Processing Systems
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    • 제12권3호
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    • pp.489-501
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    • 2016
  • As interest in the Internet increases, related technologies are also quickly progressing. As smart devices become more widely used, interest is growing in words are missing here like "improving the" or "figuring out how to use the" future Internet to resolve the fundamental issues of transmission quality and security. The future Internet is being studied to improve the limits of existing Internet structures and to reflect new requirements. In particular, research on words are missing here like "finding new forms of" or "applying new forms of" or "studying various types of" or "finding ways to provide more" reliable communication to connect the Internet to various services is in demand. In this paper, we analyze the security threats caused by malicious activities in the future Internet and propose a human behavior analysis-based security service model for malware detection and intrusion prevention to provide more reliable communication. Our proposed service model provides high reliability services by responding to security threats by detecting various malware intrusions and protocol authentications based on human behavior.

휴먼-메타버스 인터랙션의 기회와 발전방향 (Opportunities and Future Directions of Human-Metaverse Interaction)

  • 윤효석;박창주;박정연
    • 스마트미디어저널
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    • 제11권6호
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    • pp.9-17
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    • 2022
  • 코로나19 팬데믹 시대를 거치면서 비대면 서비스가 요구되었고 확장현실 및 메타버스 서비스의 활용이 다양한 응용 분야에서 급증하였다. 이 논문은 국내외에서 활발하게 사용되는 메타버스 플랫폼인 게더타운, 이프랜드, 로블록스, 제페토를 사용자 인터랙션, 아바타 기반 인터랙션, 가상 세계 생성의 측면에서 분석한다. 특히 사용자의 현실 세계에서 발생하는 사용자 입력 기법, 가상 세계에서 사용자를 나타내는 아바타의 표현 기법, 그리고 사용자 참여를 통해 가상 세계를 제작하는 인터랙션 유형으로 구분하여 설명한다. 이를 통해 현재 메타버스 인터랙션의 추세와 요구를 도출하고 휴먼-메타버스 인터랙션의 기회와 발전 방향을 전망한다.

청소년과 부모가 경험한 청소년의 이동전화 서비스 소비자문제와 관련요인 (Youth and Their Parents' Experiences of Young Consumers' Problem in Mobile Phone Service and Related Variables)

  • 양덕순;송인숙
    • 한국생활과학회지
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    • 제19권2호
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    • pp.325-341
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    • 2010
  • A study on what kind of problems young consumers experience in buying and using mobile phone services with a comprehensive and consumers oriented perspective is needed. Through this acknowledgement, we investigated (i) the degree of consumer problems that young consumers experience in purchasing and using mobile phone services, and (ii) the related variables that affect experiences of this consumer problem. The parents of the teenagers were also included in the survey because they experience the same problems young consumers' experience in buying and using mobile phone services. Data were gathered through an internet survey (www.embrain.com) and a total of 699 samples from 350 parents and 349 youths using mobile phone services were analysed. The results are as follows. First, the teenagers and parents' experience level of young consumers' problems were generally high experiencing similar kinds of problems. Second, parents experienced more young consumers' problems than the teenagers in buying and using mobile phone services, especially in misuse and abuse of the phones. Third, among the teenagers, the monthly usage fee music or game usage, the number of changes in mobile phone service operators, the number of replacement mobile phones and the gender had a significant effect on consumers' problems of mobile phone services. Among the parents, the monthly usage fee, music or game usage, confirmation of the bill, and the gender of their child were significant consumer problems. Based on results of our survey the direction of consumer policy and education was suggested for teenagers and their parents.

패션 추천서비스 알고리즘에서 상품유형과 속성 조합의 영향 (Influence of product category and features on fashion recommendation service algorithm)

  • 최지윤;이규혜
    • 한국의상디자인학회지
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    • 제24권2호
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    • pp.59-72
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    • 2022
  • The online fashion market in the 21st century has shown rapid growth. Against this backdrop, using consumer activity data to provide customized customer services has emerged as a viable business model that draws attention. Algorithm-based personalized recommendation services are a good example. But their application in fashion products has clear limitations. It is not easy to identify consumers' perceptions of the attributes of fashion, which are various, hard to define, and very sensitive to trends. So there is a need to compile data on consumers' underlying awareness and to carry out defined research to increase the utilization of such services in the fashion industry and further engage consumers. This research aims to classify the attributes and types of fashion products and to identify consumers' perceptions of a given situation where a recommendation service is offered. To find out consumers' perceptions of and satisfaction with recommendation services, an online and mobile survey was conducted on women in their 20s and 30s, a group that uses recommendation services frequently. A total of 455 responses were used for analysis. SPSS 28.0 was used, combined with Conjoint Analysis and multiple regression, to analyze data. The study results could provide insights into a better understanding of recommendation services and be used as basic data for companies to identify consumers' preferences and draw up a detailed strategy for market segmentation.

치과의료서비스에 대한 환자만족 영향원인 -경남 일부 지역 치과의원을 중심으로- (Factors Affecting Patient Satisfaction of Dental Services Organizations)

  • 이은숙;박정란;최미숙
    • 한국치위생학회지
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    • 제5권2호
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    • pp.247-261
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    • 2005
  • The main objective of this study is to investigate the factors affecting patient satisfaction, repeat-use intention, and inducement intention for providing the suggestion for patient-oriented management of dental services organizations. For this study, the patient satisfaction model including 14 facets of satisfaction factors such as distance(time/location), human services(dentist-hygienist), treatment results, and facilities(convenient facilities/parking lot) was examined. Data were collected from 196 patients who visiting the same dental services organization more than two times of ten dental clinics at Kyeongsangnam-do area using self-administered questionnaire. Major results of the empirical analysis are as follows: First, patient satisfaction, repeat-use intention, and inducement intention were significantly correlated with gender, age, economic conditions among patients of dental clinics. Second, kindness of hygienist, treatment results, kindness of receptionist, waiting time, emergency medical services, and right-fee for services were found to have significant influence on dental services organizations. These research findings suggest that improvement of service quality in dental care and advancement in treatment ability of dentist and hygienist are very important to improve patient satisfaction and patient-oriented service system in dental services organizations.

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LGBTQ의 인권과 도서관서비스 (LGBTQ's Human Rights and Library Services)

  • 김선호
    • 한국도서관정보학회지
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    • 제46권4호
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    • pp.21-44
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    • 2015
  • 본 연구의 목적은 LGBTQ의 인권을 기저로 LGBTQ Friendly Library 정책의 방향을 제시하는 것이다. 이 목적을 달성하기 위하여, 이 글에서는 세계인권선언서(UDHR)와 미국도서관협회(ALA) 및 국제도서관연맹(IFLA)의 활동과 기존의 학술기사를 귀납적으로 분석하여, 그 결과로 우리나라 도서관의 LGBTQ 서비스 정책 수립에 필요한 7가지의 방향을 다음과 같이 제시하였다: 1) LGBTQ의 인권 향상과 도서관의 의무 선언, 2) 도서관인의 교육 강화, 3) 다양한 정보요구의 수집과 장서의 확대, 4) 정보검색 및 접근 도구의 개발, 5) 도서관 환경의 안전성과 시설사용의 평등성의 보장, 6) NGO와의 협력 네트워크의 구축, 마지막으로 7) LGBTQ 어린이 및 청소년의 지원.

Network human-robot interface at service level

  • Nguyen, To Dong;Oh, Sang-Rok;You, Bum-Jae
    • 제어로봇시스템학회:학술대회논문집
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    • 제어로봇시스템학회 2005년도 ICCAS
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    • pp.1938-1943
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    • 2005
  • Network human-robot interface is an important research topic. In home application, users access the robotic system directly via voice, gestures or through the network. Users explore a system by using the services provided by this system and to some extend users are enable to participate in a service as partners. A service may be provided by a robot, a group of robots or robots and other network connected systems (distributed sensors, information systems, etc). All these services are done in the network environment, where uncertainty such as the unstable network connection, the availability of the partners in a service, exists. Moreover, these services are controlled by several users, accessing at different time by different methods. Our research aimed at solving this problem to provide a high available level, flexible coordination system. In this paper, a multi-agent framework is proposed. This framework is validated by using our new concept of slave agents, a responsive multi-agent environment, a virtual directory facilitator (VDF), and a task allocation system using contract net protocol. Our system uses a mixed model between distributed and centralized model. It uses a centralized agent management system (AMS) to control the overall system. However, the partners and users may be distributed agents connected to the center through agent communication or centralized at the AMS container using the slave agents to represent the physical agents. The system is able to determine the task allocation for a group of robot working as a team to provide a service. A number of experiments have been conducted successfully in our lab environment using Issac robot, a PDA for user agent and a wireless network system, operated under our multi agent framework control. The experiments show that this framework works well and provides some advantages to existing systems.

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로봇 vs 사람: 종업원의 서비스 성공과 실패가 고객행동의도에 미치는 영향에 관한 비교 연구 (Robot vs Human: Comparative Study on the Effect of Service Success and Failure on Customer Behavioral Intentions of Service Employees)

  • 이청림
    • 한국콘텐츠학회논문지
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    • 제22권4호
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    • pp.13-27
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    • 2022
  • 서비스 현장에서 로봇의 활용이 증가하고 있다. 본 연구는 서비스 로봇의 종업원으로서의 역할에 주목하여, 로봇의 서비스가 고객행동에 어떠한 영향을 주는지를 서비스 성공과 실패 상황에서 사람 종업원과 비교하여 살펴보았다. 바리스타로봇, 서빙로봇, 쉐프로봇을 대상으로 세 번의 실험을 통해 실증분석을 수행하여 도출된 결과는 다음과 같다. 먼저, 서비스가 성공적인 경우, 사람들은 서비스를 제공한 종업원이 사람인지, 로봇인지에 관계없이 재방문 의도가 유사하게 나타났다. 반면, 서비스가 실패인 상황에서는 로봇 종업원으로부터 서비스를 받은 경우보다 사람 종업원으로부터 서비스를 받은 경우에 재방문 의도가 더 부정적인 것으로 나타났다. 이에 대한 이유는 아직까지 서비스 로봇의 능력에 대한 고객들의 기대가 사람 종업원에 비해 낮기 때문인 것으로 파악되었다. 마지막으로 고객들은 로봇의 서비스가 사람의 서비스에 비해 더 안정적이라고 인식하는 것으로 나타나 서비스 로봇이 성공적인 서비스를 제공한다면 로봇으로부터 서비스를 제공받는 고객으로부터 긍정적인 반응과 행동을 이끌어낼 수 있을 것으로 예상된다.