• Title/Summary/Keyword: Human Service Quality

Search Result 574, Processing Time 0.024 seconds

The Case Study on the Performance between SCM Adopted Textile.Fashion Firms and Unadopted Firms in a Viewpoint of BSC (BSC 관점에서 SCM 도입 섬유.패션 기업과 미도입 기업의 성과에 대한 사례 연구)

  • Shin, Sang-Moo;Yoon, Jae-Chun
    • The Research Journal of the Costume Culture
    • /
    • v.17 no.1
    • /
    • pp.177-188
    • /
    • 2009
  • SCM as the important marketing strategy enhance the firm's efficiency and compatibility in global market environment such as global outsourcing. Firms adopted SCM realized the need to evaluate precisely the performance of SCM. In spite of importance of SCM, there was not much intention and research to measure SCM performance in textile fashion industry. Therefore, the purpose of this case study was to measure performance of supply chain management in textile fashion business using BSC(Balanced Score Card) to measure not only financial perspective but also non-financial perspectives such as customer perspective, internal business perspectives, financial perspective, and innovation & learning perspective. The questionnaire developed by the reviews of the literature was adopted for this study. The results of this study showed that SCM performance was enhanced from the point of customer perspective(cost, quality, time, service), financial perspective(cash cycle time, inventory turn over, inventory obsolescence, return on asset, return on investment, capacity utilization), and innovation & learning perspective(cost for human resource management, service for human resources). But there was same performance level regarding internal business perspective(lead time, cost for manufacturing process, product quality control, productive flexibility for time, quantity, and variety). Therefore, we should keep close relationship and two way communication among supply chain members to promote better SCM performance.

  • PDF

A Study on the Effects of Job Characteristics of the Credit Union on the Employee's Service Quality (신용협동조합의 직무특성이 개인의 인적서비스 질에 미치는 영향에 관한 연구)

  • 양화석
    • Journal of the Korea Society of Computer and Information
    • /
    • v.6 no.3
    • /
    • pp.113-121
    • /
    • 2001
  • The employee's are one of the most important parameters determining the success of orga as they have profound influence on the existence, growth and the development of an orga The importance of the workers in the credit unions prompted studies on the human re management. The credit unions are currently facing the impending needs not only to retain t also to help them grew in the organization, as their business prospects are becoming incr shaky. Therefore, this study was conducted to provide suggestion for a future research by estab human relations among the staff members in terms of factors affecting the quality of personal they provide centering on the influence caused by such factors. According1y this study presented the method to improve personal service provided b employees of the credit union by working out problem revealed by previous researches and more developed study results

  • PDF

Identifying the Relative Importance of Service Quality Attribute for Developing an Operation Proposal on Hypothetical College Foodservice Approached to Conjoint Analysis (신설 대학급식소 운영 계획을 위한 서비스 품질 속성의 상대적 중요도 규명: conjoint 분석의 활용)

  • Park, Mun-Gyeong;Kim, Chang-Jun
    • Journal of the Korean Dietetic Association
    • /
    • v.12 no.4
    • /
    • pp.390-403
    • /
    • 2006
  • The purposes of this study were to : (a) examine the using pattern of college foodservice and off-campus restaurant and identify the important service quality attributes and levels for conjoint analysis, (b) investigate the demographic factor and the lunch behavior of "S" college's foodservice customer (c) search the optimum moving time to the college foodservice by cumulative graph, (d) identify the relative importance of the service quality attributes and level at college foodservice by conjoint analysis, and (e) provide the basic data for establishing new college foodservice. Questionnaire developed were conducted with 305 daytime students. A total of 284 were usable and the data was analyzed by the SPSS(ver. 11.0) for the descriptive analysis and conjoint analysis. ‘Low price’ was the reason for using college union foodservice, and the advantages of college union the foodservice were reported to be 'speediness', 'low price', 'near distance', 'wide space' and etc in a college. For off-campus restaurant, the using reasons were mentioned 'near distance', 'menu variety', 'kindness', and 'better taste and quality' and the using advantage found out 'inexpensive and enjoyable food with friends', and 'good taste'. An optimum time required for moving to the college foodservice was calculated 9 min by cumulative graph. As the relative important attributes on college foodservice were identified in the order of the ‘price range', the 'time required for the movement' and the 'food taste', and the level were analyzed the location requiring 6~10 minutes for the movement, the price range of 2,100~2,500 won, and the providing tasty foods by conjoint analysis. As "S" college will be established a new college foodsrevice suggested by the this study result, there should be expected the increasing salse and the college student's satisfaction on campus foodservice.

  • PDF

The Impact of National Forest Trails on Quality of Life of Migrants from Urban to Mountain Villages: Focused on Jirisan Dullegil Trail (국가숲길이 귀산촌인의 삶의 질에 미치는 영향: 지리산둘레길을 중심으로)

  • Juyeon We;Sugwang Lee;Jeonghee Lee;Somin Kim
    • Journal of Korean Society of Forest Science
    • /
    • v.112 no.2
    • /
    • pp.230-247
    • /
    • 2023
  • This study was conducted on migrants in 5 cities and counties near the Jirisan Dulle-gil Trail, designated as a National Forest Trail, to find out how the National Forest Trail affects the quality of life after migrants from urban to mountain villages. The group that used the Jirisan Dulle-gil Trail before and/or after the migration showed higher levels of impact on the migration decision, life satisfaction, and behavioral intention than the group that did not use the trail. The group that was affected by the Jirisan Dulle-gil Trail in deciding on the migration also showed higher usage satisfaction with the Jirisan Dulle-gil Trail, life satisfaction, satisfaction with the migration, and behavioral intention than the unaffected group. There were also significant differences in the quality of life according to the migration area, location satisfaction among the migration satisfaction levels, and behavioral intention. In conclusion, it was confirmed that the Jirisan Dulle-gil Trail plays an important role in the decision to migrate to mountain villages and the quality of life after the migration. The results of this study are expected to be used as basic data to present policies related to National Forest Trails that can contribute to the development of mountain villages and countermeasures against population extinction in mountain villages.

HB-DIPM: Human Behavior Analysis-Based Malware Detection and Intrusion Prevention Model in the Future Internet

  • Lee, Jeong Kyu;Moon, Seo Yeon;Park, Jong Hyuk
    • Journal of Information Processing Systems
    • /
    • v.12 no.3
    • /
    • pp.489-501
    • /
    • 2016
  • As interest in the Internet increases, related technologies are also quickly progressing. As smart devices become more widely used, interest is growing in words are missing here like "improving the" or "figuring out how to use the" future Internet to resolve the fundamental issues of transmission quality and security. The future Internet is being studied to improve the limits of existing Internet structures and to reflect new requirements. In particular, research on words are missing here like "finding new forms of" or "applying new forms of" or "studying various types of" or "finding ways to provide more" reliable communication to connect the Internet to various services is in demand. In this paper, we analyze the security threats caused by malicious activities in the future Internet and propose a human behavior analysis-based security service model for malware detection and intrusion prevention to provide more reliable communication. Our proposed service model provides high reliability services by responding to security threats by detecting various malware intrusions and protocol authentications based on human behavior.

A Comparison on Dietary Habit and Foodservice Satisfaction of High School Students in Urban and Rural Areas (도시·농촌 고등학생의 식습관과 급식만족도 비교)

  • Hong, Eunja;Koo, Nan Sook
    • Korean Journal of Human Ecology
    • /
    • v.22 no.6
    • /
    • pp.711-721
    • /
    • 2013
  • This survey was conducted to compare food habit and food service satisfaction of high school students in urban and rural areas. The questionnaires were collected from 130 students in Daejeon and 140 in Geumsan. 19.8% of students skipped breakfast because of no time(48.7%), just habit(28.2%), no appetite(20.5%), for weight control(2.6%). The dietary behavior of rural students was better than city in taking snacks and light meal(p<0.05). For health they concerned highly about nutrition label expiration date of processed foods(72.3%) and least in considering nutrition than taste & price(37.9%). The satisfaction of food served was highest in nutrition(3.31), and taste(3.28), smell (3.23), color(3.03), temperature(3.02). The food service satisfaction of rural students was higher than city in proper temperature(p<0.001), nutrition(p<0.01), color(p<0.001). The satisfaction of rural students was higher than city in quantity of bap & side dishes, quality of food materials(p<0.001). The satisfaction of rural students was higher than city in convenience of dining hall, rapidity of food distribution, offer of nutrition information, sanitation of utensils & meals(p<0.001). It is suggested that school dietitian in city should be more concerned about sanitary food service based on students' dietary life & preference.

The Study on HL7 Message Improvement for Supporting of Efficient Healthcare Service (효율적인 헬스케어서비스 제공을 위한 HL7 메시지 개선에 관한 연구)

  • Heo, Sung-Uk;Choi, Sung-Wook;Kim, Gwan-Hyung;Oh, Am-Suk
    • Journal of the Korea Institute of Information and Communication Engineering
    • /
    • v.18 no.6
    • /
    • pp.1388-1394
    • /
    • 2014
  • Recently, medical expenses are increasing because of the accelerated aging phenomenon, thus study for the medical service of high quality and reduction of medical expenses should be continued as yet. Especially, U-health is performed by intelligent medical service which is derived by smart devices, wireless network, sensing technology and it could be more extensible in the medical fields as time goes on. On this study, we analyze message transmission structure of HL7 standard and will suggest improved processing methodology of HL7 message.

Visual-Attention-Aware Progressive RoI Trick Mode Streaming in Interactive Panoramic Video Service

  • Seok, Joo Myoung;Lee, Yonghun
    • ETRI Journal
    • /
    • v.36 no.2
    • /
    • pp.253-263
    • /
    • 2014
  • In the near future, traditional narrow and fixed viewpoint video services will be replaced by high-quality panorama video services. This paper proposes a visual-attention-aware progressive region of interest (RoI) trick mode streaming service (VA-PRTS) that prioritizes video data to transmit according to the visual attention and transmits prioritized video data progressively. VA-PRTS enables the receiver to speed up the time to display without degrading the perceptual quality. For the proposed VA-PRTS, this paper defines a cutoff visual attention metric algorithm to determine the quality of the encoded video slice based on the capability of visual attention and the progressive streaming method based on the priority of RoI video data. Compared to conventional methods, VA-PRTS increases the bitrate saving by over 57% and decreases the interactive delay by over 66%, while maintaining a level of perceptual video quality. The experiment results show that the proposed VA-PRTS improves the quality of the viewer experience for interactive panoramic video streaming services. The development results show that the VA-PRTS has highly practical real-field feasibility.

When Does Human Capital Facilitate the Corporate Innovation Performance?: The Moderating Effect of International Experience (인적자본은 언제 기업의 혁신성과를 향상시킬 수 있는가?: 국제화 경험의 조절효과를 중심으로)

  • Gwon, Sun-Hwan;Kwon, Jong-Wook;Shin, Mann-Soo
    • Asia-Pacific Journal of Business
    • /
    • v.11 no.3
    • /
    • pp.47-61
    • /
    • 2020
  • Purpose - This study investigates the relationship between firm-specific, general human capital and corporate innovation performance. Also, we examine when this relationship is more salient. Design/methodology/approach - We collected 1,195 survey data related to a sample of corporate innovation performance and human capital from 1) Korea Research for Vocational Education and Training and 2) NICE information service in Korea. In order to examine the corporate innovation performance, we use the ordered logit model. Findings - First, we find robust supports for our hypothesis that firm-specific and general human capital increase corporate innovation performance. Second, the effect of general human capital on corporate innovation performance is stronger when this relationship is combined with the firm international experience. Research implications or Originality - By integrating the human capital theory and corporate innovation literature, we propose that firm-specific and general human capital are the important determinant of innovation performance. The firm-specific human capital may increase innovation efficiencies. Also, retaining higher-quality general human capital is considered as an important innovation strategy since firms with higher-quality general human capital make greater innovation performance. Further, we show that the firm international experience is the crucial boundary condition. As a firm's experience in internationalization increases, firms can enhance the opportunities to develop new products by combining the skills and knowledge derived from general human capital with the experience gained through internationalization.

Continuous Human Activity Detection Using Multiple Smart Wearable Devices in IoT Environments

  • Alshamrani, Adel
    • International Journal of Computer Science & Network Security
    • /
    • v.21 no.2
    • /
    • pp.221-228
    • /
    • 2021
  • Recent improvements on the quality, fidelity and availability of biometric data have led to effective human physical activity detection (HPAD) in real time which adds significant value to applications such as human behavior identification, healthcare monitoring, and user authentication. Current approaches usually use machine-learning techniques for human physical activity recognition based on the data collected from wearable accelerometer sensor from a single wearable smart device on the user. However, collecting data from a single wearable smart device may not provide the complete user activity data as it is usually attached to only single part of the user's body. In addition, in case of the absence of the single sensor, then no data can be collected. Hence, in this paper, a continuous HPAD will be presented to effectively perform user activity detection with mobile service infrastructure using multiple wearable smart devices, namely smartphone and smartwatch placed in various locations on user's body for more accurate HPAD. A case study on a comprehensive dataset of classified human physical activities with our HAPD approach shows substantial improvement in HPAD accuracy.