• Asia pacific journal of information systems
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• 제22권2호
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• pp.39-69
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• 2012

With the advent of communication technologies including electronic collaborative tools and conferencing systems provided over the Internet, virtual collaboration is becoming increasingly common in organizations. Virtual collaboration refers to an environment in which the people working together are interdependent in their tasks, share responsibility for outcomes, are geographically dispersed, and rely on mediated rather than face-to face, communication to produce an outcome. Research suggests that new sets of individual skill, knowledge, and ability (SKAs) are required to perform effectively in today's virtualized workplace, which is labeled as individual virtual competence. It is also argued that use of online social networking sites may influence not only individuals' daily lives but also their capability to manage their work-related relationships in organizations, which in turn leads to better performance. The existing research regarding (1) the relationship between virtual competence and task performance and (2) the relationship between online networking and task performance has been conducted based on different theoretical perspectives so that little is known about how online social networking and virtual competence interplay to predict individuals' task performance. To fill this gap, this study raises the following research questions: (1) What is the individual virtual competence required for better adjustment to the virtual collaboration environment? (2) How does online networking via diverse social network service sites influence individuals' task performance in organizations? (3) How do the joint effects of individual virtual competence and online networking influence task performance? To address these research questions, we first draw on the prior literature and derive four dimensions of individual virtual competence that are related with an individual's self-concept, knowledge and ability. Computer self-efficacy is defined as the extent to which an individual beliefs in his or her ability to use computer technology broadly. Remotework self-efficacy is defined as the extent to which an individual beliefs in his or her ability to work and perform joint tasks with others in virtual settings. Virtual media skill is defined as the degree of confidence of individuals to function in their work role without face-to-face interactions. Virtual social skill is an individual's skill level in using technologies to communicate in virtual settings to their full potential. It should be noted that the concept of virtual social skill is different from the self-efficacy and captures an individual's cognition-based ability to build social relationships with others in virtual settings. Next, we discuss how online networking influences both individual virtual competence and task performance based on the social network theory and the social learning theory. We argue that online networking may enhance individuals' capability in expanding their social networks with low costs. We also argue that online networking may enable individuals to learn the necessary skills regarding how they use technological functions, communicate with others, and share information and make social relations using the technical functions provided by electronic media, consequently increasing individual virtual competence. To examine the relationships among online networking, virtual competence, and task performance, we developed research models (the mediation, interaction, and additive models, respectively) by integrating the social network theory and the social learning theory. Using data from 112 employees of a virtualized company, we tested the proposed research models. The results of analysis partly support the mediation model in that online social networking positively influences individuals' computer self-efficacy, virtual social skill, and virtual media skill, which are key predictors of individuals' task performance. Furthermore, the results of the analysis partly support the interaction model in that the level of remotework self-efficacy moderates the relationship between online social networking and task performance. The results paint a picture of people adjusting to virtual collaboration that constrains and enables their task performance. This study contributes to research and practice. First, we suggest a shift of research focus to the individual level when examining virtual phenomena and theorize that online social networking can enhance individual virtual competence in some aspects. Second, we replicate and advance the prior competence literature by linking each component of virtual competence and objective task performance. The results of this study provide useful insights into how human resource responsibilities assess employees' weakness and strength when they organize virtualized groups or projects. Furthermore, it provides managers with insights into the kinds of development or training programs that they can engage in with their employees to advance their ability to undertake virtual work.

• 가정과삶의질연구
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• 제24권1호
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• pp.159-179
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• 2006

Each ethnic group has different cultural backgrounds and each culture has developed with its own traditions. The interaction between different cultures is getting more active through acculturation and cultural contacts. The purpose of this study was to compare domestic living of Korean immigrants with Australians in the form of a Cross-Cultural study. For this, usage of domestic space and seating style of 52 Korean households and 53 Australian households in Melbourne were analyzed. Ethnographic research with questionnaire was used. The results of the research were as follows. 1. The most popular type of Living-Dining-Kitchen arrangement was L+ K. D for Koreans and L. D . K for Australians. 2. A laundry room was indispensable for both and they all wanted to do ironing in there as well as dry. Both were satisfied with the type which toilet was separated from the bathroom Drain hole on the floor of the bathroom was not indispensable for most Koreans and Australians. 3. Koreans and Australians were doing various activities in living area and both were getting together around kitchen(dining) area. The particular thing of Koreans was that they were using the main bedroom with multiple purpose. 4. The seating style of Koreans and Australians belong to chair-seating style generally. But Koreans were using floor seating style in making bed for the guest and making Kimchi. Koreans and Australians were using mixed style of floor seating and chair-seating in relaxing time with watching TV, treating guest or so. 5. Koreans were not satisfied with using carpet cause of dust but Australians were satisfied with the carpet cause of warmness. 6. Most Koreans and Australians were take off shoes inside of the house. Koreans were organize shoes around the front door of the house usually and Australians were organize shoes in bedroom usually. 7. The most popular heating system was ducted heating for both. The level of satisfaction about ducted heating was low for Koreans because they though that it could contaminate air. Australians were satisfied with ducted heating because they though that this one was fit on the weather of this area. 8. Living room was the most important one for Koreans and Australians and they also thought it should be decorated well for entertaining guests. Most Koreans were estimate that the brightness of the light of the house was not enough but it was estimated to moderate for Australians on the contrary.

• 한국지리정보학회지
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• 제13권1호
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• pp.164-172
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• 2010

본 연구는 부산시의 주요 도시기반시설인 도시공원 서비스가 지역별로 적정하게 공급되고 있는지 분석하는 것을 목적으로 한다. 이를 위하여 도시공원 서비스 공급적정성 평가지수를 활용하는데, 이 지수는 기본적으로 계획공급량과 실제공급량 간 차이 값을 바탕으로 구성된다. 계획공급량은 지역별 인구수에 관련 법령이나 시행규칙 등에 명시된 1인당 도시공원 면적을 곱하여 산정하며, 실제공급량은 허프모형(Huff model)을 변형한 식을 바탕으로 추정한다. 부산광역시를 대상으로하는 실증분석 결과 1인당 도시공원면적 기준을 $6m^2$, 공급권역을 1,000m로 설정할 경우, 금성동, 천가동, 동대신3동 등의 공급이 양호한 반면, 하단1동, 괴정2동, 주례3동 등의 공급이 부족한 것으로 나타났다. 향후 공급이 부족한 것으로 평가된 지역에 대해서는 도시관리계획 등을 수립할 때, 공원 신설 시 우선 순위를 부여하여 공원시설을 확대해 나갈 필요가 있다.

• 대한환경공학회지
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• 제36권9호
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• pp.648-658
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• 2014

본 연구에서는 진위천 수계내 5개 하천의 13개 지점에서 2013년 1월부터 12월 사이에 조사된 자료를 바탕으로 수질 및 부하량에 미치는 유역 내 오염원의 영향을 평가하였다. 수질과 부하량의 계절별 변화를 평가하기 위해서 크러스컬-월리스 기법(Kruskal-Wallis rank sum test)을 사용하였고 오염원과 유달부하량 사이의 관계를 분석하기 위해서 피어슨 상관분석 기법(Pearson correlation analysis)을 활용하였다. 부하량의 계절 변동성은 타 수질항목 대비 SS, TN, TOC가 유의수준 1% 이내로 높게 나타났다. 상관성분석에서는 수질항목별로 차이를 보였으나 거주인구와 하수처리장 방류량이 가장 높은 양의 상관계수를 보였으며 이러한 경향성은 하천유량이 적은 봄철과 겨울철에 더 높은 유의성을 나타냈다. 유역내 수질 향상을 위해서는 2012년부터 실시되고 있는 오염총량관리제도와 같은 유역관리제도의 유지 및 하수처리시설과 산업폐수처리시설로부터의 배출수의 적절한 관리가 필요할 것으로 판단된다.

• 환경영향평가
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• 제24권4호
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• pp.332-343
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• 2015

악취로 인한 유해물질의 배출과 이에 따르는 사회적 문제를 해결하는 가장 확실한 방법은 정부기관이 이 문제를 얼마나 적절하게 취급할 수 있는가에 달려 있다고 할 수 있다. 개인마다 악취에 대한 수용성이 다르고, 악취문제 해결을 위한 사회적 비용의 지불의사도 다르기 때문이다. 이는 악취와 같은 부정적 외부효과를 공공부문의 개입에 의해 해결해야하는 이유이기도 하다. 이 연구는 오창산업단지에서 발생하는 악취문제에 대한 주변지역 주민들의 인식을 경험적으로 측정함으로써 행정규제에 대한 인식과 악취수용성의 상관성을 분석해보았다. 분석결과를 살펴보면 첫째, 법적규제에 대한 인식은 악취 수용성에 부정적인 효과를 나타내는 것으로 증명되었다. 즉, 법령과 규제에 대한 문제점을 더 강하게 인식할수록 악취에 대한 수용도가 낮은 것으로 나타났다. 둘째, 악취물질 배출에 관한 규제를 개선해야한다고 인식하는 주민일수록 악취수용성 판단에 더 많은 영향을 받는 것으로 나타났다. 마지막으로, 지방정부의 민원해결에 대한 지역주민들의 만족도는 악취관련 규제에 대한 인식에 영향을 주어 악취 수용성과도 상관관계를 만들어내는 것으로 나타났다.

• 한국정보시스템학회지:정보시스템연구
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• 제27권1호
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• pp.153-169
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• 2018

Purpose Since human brains catch images faster than texts or numbers, infographics has been widely used in business in the form of "information dashboard" to enhance the efficiency of decision-making. Groupware, however, has neglected the adoption and use of infographics, in particular, in the idea generation process. Given that an overall performance of groupware-based idea generation is no better than that of the (paper-and-pencil-based) Nominal Group Technique, Jung et al. (2010) adopted the notion of infographics in the form of performance feedback to solve the productivity paradox. With the consistent results, which demonstrate beneficial effects of infographics on performance enhancement, an interesting observation that groups with the bar chart treatment performed better than groups with the dot chart treatment was made. The main purpose of this study was to find if there were a performance consistency between the outcomes from the previous study and the outcomes from the current study. Design/methodology/approach In experiment 1, we employed the same system used in the previous study (i.e., Jung et al., 2010). As individuals' contributions accumulated, the mechanism visually displayed individuals' performances two-dimensionally in the form of a bar chart or a dot chart. Then, we compared the performance outcomes from this study to the outcomes from previous study (i.e., Jung et al., 2010). In experiment 2, we modified the performance graph to test the effect of "playfulness" on performance by converting dots to car images. Then, we compared the performance outcome from experiment 2 to the outcomes from experiment 1. Findings Just like our interesting (and unexpected) finding in Jung et al.'s study (2010), the outcome confirmed a consistent superior performance of a bar chart. This implies that a bar chart is a better choice when stimulating performance with a visual aid in the context of groupware-based idea generation. Although a bar chart was criticized in a way that errors of length-area judgments are 40 ~ 250% greater than those of positional judgments along a common scale, such illusion turned out to be facilitating upward performance comparison better. Regarding Experiment 2, the outcome showed that the revised-dot graph is as good as the bar graph in terms of quantity and quality score of ideas. We attribute the performance enhancement of the resized-dot to the interaction between the motivational characteristic and the situational characteristic of playfulness because individuals in the revised-dot graph treatment performed better than individuals in the dot graph treatment. Given the order of performance (Bar >= Revised Dot > Dot) that the revised-dot treatment performed the same as (or lower than) the bar treatment, an additional research is warranted to reach to a consistent outcome.

• 한국문헌정보학회지
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• 제25권
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• pp.83-150
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• 1993

Traditionally, the emphasis of the information services had been placed on the information provider's knowledge of information sources or information systems. However, in view of the increasing complexity of the information environment. and changes taking place in information professions the evaluation of the information services has callded for further research in interpersonal communication aspects of the librarian user interface especially that which links to user satisfaction. This experimental study was carried out for the purpose of exploring the implications of nonverbal behaviors in measuring user satisfaction in the light of the fact that the meaning of nonverbal clues includes more than verbal communication especially in dealing with variable barriers even though they operate at low levels of awareness. In this sense, among the wide range of nonverbal communication areas in particular kinesics, artifacts and the proximics were examined to suggest alternative model which can be applied effectively in our specific set of information work environment. Two major university libraries and two research libraries in Korea were chosen and visited for the anlysis and per each refernce/information interview the librarian's nonverbal behaviors were checked on the observer's checklist and the qustionnaires completed by the user at a time. On the basis of these data firstly, the relation of user satisfaction concerned with the librarian's nonverbal communication to user satisfaction with information services was analyzed and the possible communication barriers were investigated. In addition, the effect of training the information librarian with positive nonverbal communication skills on the user's satisfaction was analyzed in a SAS computer program in the area of kinesics. On the other hand, the effect of other nonverbal behaviors such as proximics and artifacts known very important clues to improving a complex human interaction was discussed along with their experimental results. In conclusion, it was found that most of users were not sensitive to the importance of nonverbal behaviors exposed by the information librarian, but it was proved that the ultimate user satisfaction and the satisfaction of the librarian's nonverbal behaviors are correlated positively, Moreover, nonverbal behaviors displayed by the trained librarian toward the user had a considerable effect on the user's evalution of information services compared with those by the untrained. These findings imply that in order to control the librarian's nonverbal behaviors and to help the user overcome his barriers the information librarian as a specialist needs to assure and modify willilingly his communication behavior. Without making effective use of such nonverbal communication, information librarian could not expect to meet the user's information needs either. However, when these positive nonverbal behaviors are applied it would be highly desirable to be aware of cultural and contextual differences. With regard to increasing information services success the applicable nonverbal communication model for library management and education can be suggested as below.

• 한국응급구조학회지
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• 제14권1호
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• pp.47-63
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• 2010

Objective : The objective of this study was to survey the job-related empowerment and job satisfaction of 119 emergency medical technicians provide emergency patients with first aid, to examine the correlation between their empowerment and job satisfaction, and to provide basic materials for developing programs to enhance 119 emergency medical technicians' empowerment and job satisfaction. Methods : The survey was conducted with 249 119 emergency medical technicians working at fire stations in an area of Gyeonggi-do during the period from June 26 to August 21, 2009. Using SPSS 14.0 program, we obtained frequencies percentages, means, and standard deviations, and performed independent two sample t-test, one way ANOVA, and Pearson correlation analysis, and Cronbach's ${\alpha}$. Results : 1) The mean score of the subjects' empowerment was 3.32, and that of their job satisfaction was 2.94. 2) As to difference according to general characteristics, no statistically significant difference was observed in empowerment but job satisfaction was statistically significantly different according to gender(t = 2.296, p = .023). 3) As to difference according to job related characteristics, empowerment was significantly different according to license type(F = 3.767, p = .011), and job satisfaction was statistically significantly different according to position(t = 3.222, p = .042), fire fighting experience(t = 2.689, p = .035), and first aid experience(t = 3.991, p = .007). 4) Empowerment was in a positive correlation with job satisfaction(r = .502, p = .000) in general, and by the sub areas of job satisfaction, the correlation with empowerment was high in order of job itself(r = .695, p = .000), interaction area(r = .493, p = .000), organizational demand area(r = .328, p = .000), working condition area(r = .153, p = .015), and wage area(r = .137, p = .031). By the sub areas of empowerment, the correlation with job satisfaction was high in order of significance(r = .424, p = .000), influence(r = .397, p = .000), competence(r = .372, p = .000), and self determination(r = .259, p = .000). Conclusion : The 119 emergency medical technicians' empowerment was in a high correlation with their job satisfaction, and had a strong effect on it. This suggests that 119 emergency medical technicians' job performance can be enhanced by improving their empowerment. These results are expected to be useful in making human resource management plans to enhance 119 emergency medical technicians' job satisfaction by empowering them.

• 지능정보연구
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• 제12권2호
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• pp.67-81
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• 2006

현재의 웹이 HTML을 바탕으로 인간 사용자와의 인터페이스에 초점을 맞추고 있는데 비하여, 차세대 웹은 XML 및 XML 기반 각종 표준들을 바탕으로 소프트웨어 에이전트간의 상호작용에 초점을 맞추어 나가고 있다. 차세대 웹에서 소프트웨어 에이전트의 두뇌 역할을 수행하기 위하여 추론엔진은 차세대 웹의 표준 언어인 시맨틱 웹 - (Semantic Web)을 충실히 이해할 수 있어야 한다. 이를 위한 기초 작업의 일환으로 OWL(Web Ontology Language) 과 RuleML(Rule Markup Language)을 조합한 SWRL(Semantic Web Rule Language)이 W3C에 제안된 바 있다. 본 연구에서는 SWRL을 규칙 표현 방법으로 사용하고, OWL을 사실 표현 방법으로 사용하는 역방향 추론엔진인 SMART-B(SeMantic web Agent Reasoning Tools -Backward chaining inference engine)를 개발하고자 하였다. 이를 위하여 SWRL 기반 역방향 추론을 위한 요구 기능을 분석하고, 기존 역방향 추론 알고리즘에 차세대 시맨틱 웹의 요구 기능을 반영한 역방향 추론 알고리즘을 설계하였다. 또한, 유비쿼터스 환경에서의 각종 플랫폼간의 독립성과 이식성을 확보하고 기기간의 성능 차이를 극복할 수 있도록 사실 베이스 및 규칙 베이스의 관리도구와 역방향 추론 엔진 등을 Java 프로그래밍 언어를 이용하여 단위 컴포넌트의 형태로 개발하였다.

• 서비스연구
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• 제13권3호
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• pp.1-19
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• 2023

여행 마케팅 분야에서 브이로그와 같은 동영상 기반 소셜미디어 컨텐츠의 중요성이 높아지고 있다. 그럼에도 불구하고 시청자 반응 및 참여 행동을 향상시키는 콘텐츠 특징에 대한 연구는 제한적이다. 본 연구는 유튜브 여행 콘텐츠의 나타난 감정이 시청자 참여 행동, 특히 "좋아요"와 "댓글" 작성에 미치는 영향을 연구하였다. 본 논문에서는 방문자 수가 높은 세계 8개 관광도시에 관한 여행 관련 유튜브 동영상 4,619개의 나래이션을 머신러닝으로 추출하여 텍스트화 한 후 음이항 회귀분석을 통해 분석하였다. 그 결과 긍정 감정 및 부정의 감정 모두 "좋아요" 수에 유의한 영향을 미쳤다. 즉, 동영상에서 나타난 긍정적인 감정과 부정적인 감정이 각각 높을수록 더 많은 시청자들이 "좋아요"를 클릭하는 것으로 나타났다. 댓글 수에 측면에서는 부정적인 감정만 유의한 영향을 보인 반면 긍정적인 감정은 유의한 영향을 미치지 않는 것으로 나타났다. 본 연구는 경험재인 여행 상품의 고유한 특성을 고려할 때 유튜브에서 시청자 참여를 높이고자 하는 마케터들에게 어떠한 동영상 특징이 "좋아요"와 댓글등의 참여 행동을 유도할 수 있는지를 이해하고 전략 수립에 도움을 준다는 면에서 시사하는 바가 크다. 또한 소셜 미디어, 특히 유튜브의 맥락에서 시청자 참여도에 미치는 감정의 영향력을 검증하였다. 향후에는 감정에 대한 긍정-부정의 분류를 넘어 특정 감정이 참여도에 미치는 영향에 대한 고찰을 통해 소셜 미디어 동영상에 나타난 감정의 역할에 대한 이해를 깊이 할 수 있을 것이다.