• Title/Summary/Keyword: Human Characteristics

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Human Errors and Human Factors in Service Delivery Processes: A Literature Review and Future Works (서비스 분야에서 인간공학과 인적오류 연구)

  • Hong, Seung-Kweon
    • Journal of the Ergonomics Society of Korea
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    • v.30 no.1
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    • pp.169-177
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    • 2011
  • The aim of this study is to review previous studies on human errors in the service delivery processes. Service industry is sharply growing in the advanced countries. Many people are looking for something to contribute to the service industry. Although there are many research topics related to service domain that human factors and ergonomics specialists can do contribute, a few researchers are studying such topics. This paper indicated how previous researches on human factors and human errors have addressed the service domain, in order to prompt human factor study on the service domain. A variety of sources were inspected for literature reviews, including books and journals of managements, medicine, psychology, consumer behavior as well as human factor and ergonomics. The characteristics of human errors in the service domain were investigated. Human error studies in several service sectors were summarized such as medical service, automotive service operation, travel agent service and call center service. Until now, human factors community was not much interested in human errors in service domain. However, there is much space to contribute to service domain; human error identification, human error analysis and control of human error. The research of human error in service domain can provide clues to improve service quality. This paper helps to guide to identify human error of service domain and to design service systems.

A Study on the Expression of Visual Image in Fashion Illustration (1980년대 이후 패션일러스트레이션의 시각적 이미지 표현방법 분석(제1보))

  • 유영선;박민여
    • Journal of the Korean Society of Clothing and Textiles
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    • v.25 no.4
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    • pp.783-794
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    • 2001
  • This research focuses its study on the expressions of the visual images of the fashion illustration as a part of visual art and utilizes it to formulate the theoretical basis. Main findings of our research are as follows: The structure of communications in the fashion illustration is based on the four elements. They are the expression of the texture, drawings, composition, and the human body and dress. The characteristics in expression of texture level in fashion illustration can be the expression of creative texture in pattern or crease, and also can be expressed as various collage and photomontage by computer graphics. Secondly, the analysis on the characteristics of the drawings show that the drawing skills are imagination and sequential drawings. Thirdly, the characteristics of composition method are mainly shown as the application of plane composition which was previously used in avant-garde arts. Fourthly, most of the human body in the fashion illustrations are shown as the results of simplification, exaggeration and deformation in human body and also expressed or analyzed by the method of the body modification. Based on the above findings of this research we conclude that the way of expression in the fashion illustration is very similar in its composition as in visual art. However, they also show differences between the two in expression method or the method for the image development in specific expressions.

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The Effects of Human-oriented Alternative Science Activities on Elementary School Students and Their Teacher (인간 중심 대안적 과학 활동 지도가 초등학생 및 지도 교사에게 끼치는 영향)

  • Kim, Hee-Suk;Jhun, Young-Seok;Hong, Jun-Euy;Shin, Young-Joon;Choi, Jung-Hoon;Lee, In-Ho
    • Journal of Korean Elementary Science Education
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    • v.26 no.2
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    • pp.171-180
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    • 2007
  • This study analyzed the effect of Human-oriented Alternative Science Activities(HASA) on a coaching teacher and the students who participated in this activity. Human-oriented alternative science activities were used in the experimental group and traditional teaching methods were used in the control group. In pretest and posttest sessions, both groups were evaluated using an academic achievement test, and an affective characteristics related science test. After the activity, questionaries regarding attitudes to science lessons were administered as well. The process of change (if any) which occurred in the science lessons of the experimental group teacher was also analyzed through the teacher's diaries. The results showed that application of HASA had a positive effect upon affective characteristics and attitudes to science classes held by the experimental group and teacher. However, the result of this study also showed that the variation between academic achievement of each group was statistically insignificant.

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A Review of the Types and Characteristics of Horizontal Load Affecting the Structural Safety of the Lightweight Dry Walls (건식 경량벽체의 구조안전성에 영향을 미치는 수평하중의 종류 및 특성 고찰)

  • Song, Jung-Hyeon;Roh, Yong-Woon;Kin, Ki-Jun;Choi, Soo-Kyung
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2013.05a
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    • pp.43-45
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    • 2013
  • The purpose of this study is to obtain basic data for making performance criteria about the structural safety of lightweight dry wall later by examining types and characteristics of horizontal load acting on the wall. The subjects applying horizontal load to the wall are human and objects. The types of horizontal load are classified as static load and dynamic load depending on the difference of acting time. The magnitude of horizontal load "0.25kN/㎡" defined by KBC 2009 has no significant meaning since it is the unsubstantial nominal load. The result of examining types and characteristics of horizontal load is as follows. (1) Static load by human needs to have more systematic investigation including differences in wall hardness and human weight. (2) Dynamic load by human needs to raise the significance of study result by increasing the number of subjects. (3) Dynamic load by objects needs to accumulate the load specific data for various load subjects considering real situations.

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Physicochemical of Turnip Baek-Kimchi and Anti-Cancer Effects of Human Gastric Cancer Cells (AGS) (순무백김치의 이화학적 특성 및 인체위암세포(AGS)의 항암효과)

  • Im, Gum Ja;Kang, Soon Ah
    • The Korean Journal of Food And Nutrition
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    • v.35 no.2
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    • pp.127-136
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    • 2022
  • Comparing the quality characteristics of kimchi were measured and anticancer effects using AGS human gastric cancer cells were observed. Five kinds of kimchi samples were made of Kanghwa Baek kimchi (KB), Kangwha Turnip kimchi (KT), Turnip: Chinese cabbage = 1:1 Baek kimchi (T1B1), Turnip:Chinese cabbage = 4:1 Baek kimchi (T4B1), Turnip mul kimchi (T). As a result T kimchi showed the best fermentation characteristics among the five samples. T kimchi had a lower percentage of the total number of aerobic bacteria, while the number of lactobacillus was higher than that of other samples. The mRNA and protein expression levels of apoptosis-related factors found that T kimchi significantly increases the mRNA expression levels of caspases-3 and caspases-9 in AGS human gastric cancer cells as compared to the other kimchi samples. It showed high anticancer effects in the order of T, T1B1, and KB kimchi. As the anticancer effect of Turnip mul kimchi made only of turnip was higher, the higher the turnip content, the higher the anticancer effect. These results show that there were changes in fermentation characteristics such as pH, acidity, number of lactic acid bacteria, and anticancer effects according to the ratio of turnip and cabbage.

Antioxidative Effect and Quality Characteristics of Cookies Made with Sea tangle powder (다시마 분말을 첨가하여 제조한 쿠키의 품질특성과 항산화효과)

  • Cho, Hee-Sook;Park, Bock-Hee;Kim, Kyung-Hee;Kim, Hyeon-A
    • Journal of the Korean Society of Food Culture
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    • v.21 no.5
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    • pp.541-549
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    • 2006
  • The purpose of this study was to investigate the antioxidative effect and quality characteristics of cookies made with Sea tangle powder(STP). The cookies were at $30^{\circ}C$ for 45 days. The 3% STP had higher pH value compared to the other groups and control. As more STP was added, the L-value and b-value decreased, and the a-value increased for the color values. The results of sensory evaluation and acceptance test showed that the cookies with 3% STP was significantly more preferable in overall acceptability than the others. The acid value, peroxide value, and thiobarbituric acid value were lower in cookies with 3% and 6% STP than in those cookies made 9% STP and the control cookies.

A study of virtual human production methods: Focusing on video contents

  • Kim, Kwang Jib
    • International journal of advanced smart convergence
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    • v.13 no.1
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    • pp.23-36
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    • 2024
  • Interest in virtual humans continues to increase due to the development of generative AI, extended reality, computer graphics technology, and the spread of a converged metaverse that goes beyond the boundaries between reality and virtuality. Despite the negative public opinion that virtual humans were just temporary form of entertainment event in the early days of their emergence, the reason they are showing continuous growth is due to the unique characteristics of virtual humans and the expansion of diverse usage from technological advancements. The production of video content using virtual humans is becoming vigorously active, but currently there is limitation and no exact process for the technology to apply virtual humans to video content for it to be produced accordingly to the characteristics or situations of virtual humans. In this study, we investigated the characteristics of virtual human production technology methods & processes, and identifying the impact of each production technology on the production environment through examples of virtual human content applied to domestic and international video contents. In conclusion, by proposing an appropriate production method for each content, we hope to develop and assist production practitioners so they can effectively use virtual humans in video content production.

Evaluation of Human Factors for the Next-Generation Displays: A Review of Subjective and Objective Measurement Methods

  • Mun, Sungchul;Park, Min-Chul
    • Journal of the Ergonomics Society of Korea
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    • v.32 no.2
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    • pp.207-215
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    • 2013
  • Objective: This study aimed to investigate important human factors that should be considered when developing ultra-high definition TVs by reviewing measurement methods and main characteristics of ultra-high definition displays. Background: Although much attention has been paid to high-definition displays, there have been few studies for systematically evaluating human factors. Method: In order to determine human factors to be considered in developing human-friendly displays, we reviewed subjective and objective measurement methods to figure out the current limitations and establish a guideline for developing human-centered ultra-high definition TVs. In doing so, pros and cons of both subjective and objective measurement methods for assessing humans factors were discussed and specific aspects of ultra-high definition displays were also investigated in the literature. Results: Hazardous effects such as visually-induced motion sickness, visual fatigue, and mental fatigue in the brain caused by undesirable TV viewing are induced by not only temporal decay of visual function but also cognitive load in processing sophisticated external information. There has been a growing evidence that individual differences in visual and cognitive ability to process external information can make contrary responses after exposing to the same viewing situation. A wide vision, ultra-high definition TVs provide, can has positive and negative influences on viewers depending on their individual characteristics. Conclusion: Integrated measurement methods capable of considering individual differences in human visual system are required to clearly determine potential effects of super-high vision displays with a wide view on humans. All of brainwaves, autonomic responses, eye functions, and psychological responses should be simultaneously examined and correlated. Application: The results obtained in this review are expected to be a guideline for determining optimized viewing factors of ultra-high definition displays and accelerating successful penetration of the next-generation displays into our daily life.

Trends and Future Directions on Extended Reality based Human Digital Augmentation Technology (확장현실 기반 휴먼 디지털 증강 기술 동향과 발전방향)

  • Shin, Choonsung;Lee, Youngho;Yoon, Hyoseok
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.5
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    • pp.59-71
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    • 2020
  • With the advent of the 4th industrial revolution, technologies for improving human ability are being developed. In particular, human augmentation is developing in the form of not only detecting the ability to understand internal and external conditions of humans, but also detects one's deficiencies and enhances their abilities. With the explosive growth and proliferation of extended reality, human augmentation technology has the potential to be utilized in various aspects of our lives. To analyze recent human augmentation technology in forms of digital enhancements, this paper examines the history and concept of human augmentation, which began with the trans-humanism. Furthermore, we identify core characteristics of human augmentation as user state quantification, cognitive ability measurement and analysis. Then we present how these characteristics should be used in extended reality based human digital augmentation for enhancing cognitive abilities. Lastly, we discuss future directions on feasible applications and development direction of digital human augmentation.