• Title/Summary/Keyword: Health Surveys

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The Influence of Inpatient's Experience on Hospital Recommendation Intention - Focusing on the Moderating Effects of Health Condition - (입원 환자경험이 병원 추천의도에 미치는 영향 - 건강상태의 조절 효과를 중심으로 -)

  • Lee, Kyoungsook;Kim, Jeoungae;Lee, WangJun
    • Korea Journal of Hospital Management
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    • v.22 no.3
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    • pp.133-143
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    • 2017
  • Purpose : This study is to analyze the inpatients's experience of medical services provided by hospital including medications, treatments, and environment. Based on the results of surveys conducted as part of the inpatient experience evaluation in A hospital in Goyang, Gyeonggi province. Methodology : A sample of 300 adults aged 19 years or older who had more than one day of hospitalization was selected. The questionnaire was conducted from April 3rd to June 21st, 2017 by telephone. Findings : It is found that recommendation intention influenced by medical services, hospital environment, medication treatment process. but it turns out that there is no moderate effects of health condition between patient's experience and recommendation. Practical Implication : In order to improve the inpatient experience, there should be a way to improve experience in providing patient-centered services in the hospital s environment, medication and treatment.

The Effect of Quality of Service and Reputation on Patient Satisfaction and Loyalty by Dental Services -Focusing on the Moderating Effect of Trust in Medical Institutions- (치과 기관유형에 따른 의료서비스 품질과 명성이 환자 만족도와 충성도에 미치는 영향 - 의료기관 신뢰의 조절 효과를 중심으로 -)

  • Son, Eun-Gyo
    • The Korean Journal of Health Service Management
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    • v.13 no.4
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    • pp.95-107
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    • 2019
  • Objectives: The purpose of this study was to examine the quality and reputation of medical services in hospitals run by Gangwon-do 1,3, and 10 dentists, to investigate the mitigation effects of trust and quality on patient satisfaction and loyalty. Methods: Of the 600 surveys collected, 578 were used. Results: Although there were differences in dental services by type of institution, fame influenced patient satisfaction in all three institutions, and patient satisfaction also affected loyalty in all three institutions. The moderating effect of trust was shown to one dentist, and physician trust was shown to have a moderating effect. Conclusions: The establishment of reputation trust and the practice of dental medical services are important for attracting patients.

A Study on the Management System and the Facility Type of Mental Health and Welfare Center in Japan (1) (일본 정신보건복지센터의 운영체계 및 시설유형 분석연구 (1))

  • Lim, Yenjung;Chai, Choul-Gyun
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.20 no.4
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    • pp.57-65
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    • 2014
  • Purpose : Mental health service desire has been diversified according to the increase of economic level and rapid social change. Mental Health and Welfare Center(MHWC) is a provider of mental health services in Japan. This is a basic stage study which will suggest the architectural planning guidelines for MHWC. Methods : Data were collected through literature research, field surveys, and expert interviews to 69 MHWC in Japan. 1) Research for the policy and legal aspects of mental health support system. 2) Research for structural aspects of MHWC: Characteristics of establishment, management, and regional factors. 3) Research for the physical environment aspects of MHWC: Classification and evaluation of MHWC's Type by locational characteristics in Japan. Results : The result of this study can be summarized into three points. The first one, Mental Health and Welfare Center's service has being expanded to suicide, depression and stress from chronic mental illness, to reflect social needs. The second one, The average population of area installed at Mental Health and Welfare Center was 2,307,570 person, and average area of the regions were $5,745m^2$. The third one, Mental Health and Welfare Center is divided into single-structure type and combine-structure type. And combine-structure type is divided into medical-combine type, welfare-combine type, and public-combine type.

The Convergence effects of oral health education of kindergarteners (유치원 아동들의 구강보건교육 융합 효과)

  • Kim, Ji-Hwa;Kim, Gi-Ug
    • Journal of the Korea Convergence Society
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    • v.6 no.6
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    • pp.131-137
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    • 2015
  • To study the effects of oral health education on children, weekly education sessions and surveys were held for 214 preschoolers, 6-7 years of age, in 2 K-area kindergartens for 4 weeks in July 2015. Statistics on oral health behaviors such as children with regular dental checkups(p<0.05), children who underwent fluoride application(p<0.05), children without dental caries diagnosis(p<0.001), children with mothers who underwent oral health education(p<0.05) showed significant difference. Oral health knowledge scores(6 being perfect) increased from pre-education scores of 4.96 to post-education score of 5.54. oral health behavior scores(11 being perfect) also increased from pre-education scores of 7.18 to post-education score of 7.75(p<0.001). Therefore, it is the author's opinion that the development of oral health education programs with relatively short cycles, alongside systematic, practical, and repeated education would be beneficial.

The effects of General Education Content using Documentary Film on Perception and Attitudes towards National Health Insurance System (기록영화 식코를 활용한 수업콘텐츠가 국민건강보험제도에 대한 인식과 태도에 미치는 효과)

  • Heo, Jaeheon
    • The Journal of the Korea Contents Association
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    • v.15 no.10
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    • pp.374-386
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    • 2015
  • This study attempts to examine the impact of a documentary film, on the perception and satisfaction with the public health insurance system in South Korea. It is needed that public support to expand health insurance coverage and to intensify national health insurance. The documentary film investigates health care in the United States, comparing with the non-profit universal health care systems of Canada, the United Kingdom, France and Cuba. So an online education content for the general education was developed using this film and the surveys were carried out to gather information about perception, satisfaction and opinion on national health insurance system before the lesson and after. And pared t tests were conducted to analyze the effects of this education content using the film on perception and attitudes towards national health insurance system. Based on the empirical results, the way to develop education contents for improving the understanding public health system and to verify the effect of education contents were discussed.

The effects of insurance coverage on the medical care utilization in public health institutions in a rural area (지역의료보험의 적용이 일부농촌지역 주민의 보건기관 이용에 미친 영향)

  • Choi, Jea-Jun
    • Journal of Preventive Medicine and Public Health
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    • v.24 no.3 s.35
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    • pp.265-278
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    • 1991
  • This study was to examine the effects of insurance coverage on the utilization of public health institutions and to identify the factors associated with the utilization. The data were obtained from household interview surveys conducted twice in Hwachun Gun, Kangwon Do. The time period covered in the first survey was December $17{\sim}31$, 1987, before the implementation of regional medical insurance for the self-employed, and that of the second survey was January 28 $\sim$ Febuary 11, 1990, after its implementation. Major findings emerged from the analysis can be summarized as follows (1) Medical care utilization of rural people markedly increased after they were covered by medical insurance. The insurance coverage increased the utilization of public health institutions as well, and this increase was mainly attributable to the utilization by chronically ill patients. (2) Between 1987 and 1990, the proportion of the utilization of public health institutions over whole medical care utilization decreased. But the proportion increased for chronically ill patients covered by regional medical insurance during the same time span. (3) The results of logistic regression suggested that the rural self-employed utilized public health institutions at an increased rate after they were covered by medical insurance. It was also indicated that the increase resulted from the utilization by chronically ill patients. (4) The relative importance of public health institutions for rural medical care decreased after the implementation of regional medical insurance. But considering that the utilization of public health institutions by chronically ill patients increased after insurance coverage, attention should be directed to improving the capability of public health institutions to control chronic degenerative diseases.

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A Study on the Effectiveness Estimation for Oral Health Education of Dental Patients (치과에 내원하는 환자의 구강보건교육 유효도 평가 연구)

  • Ju, On-Ju
    • Journal of dental hygiene science
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    • v.5 no.3
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    • pp.119-124
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    • 2005
  • The present study accentuate to investigate attitude about oral health education. The purpose is to provide awareness the importance of oral health education in dental clinics. A total of 350 surveys were over the age of 18 who visited oral health institutes in Chollabuk-Do, Korea. Survey was conducted with self-reported questionnaires from March 22 through April 10, 2004. The results were as follows: 1. 71.7% of the dental patients visited dental clinic for treatment of oral diseases and 45.0% the largest group, acquired information on oral health through massmedia and the internet. 2. In their curiosity about oral health satisfied, female, better educated and professionals made a higher request. 3. Awareness of oral health education was significantly different according to gender, age and marital status. Dentists were most highly regarded as oral health educators.

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Health behaviors, Health Care Status and Healthy Life Practice of the Hypertensives (고혈압 환자의 건강행태 및 관리실태와 건강생활 실천 정도)

  • Kwag Hwa Soon;Kim Chung Nam
    • Journal of Korean Public Health Nursing
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    • v.18 no.2
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    • pp.243-257
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    • 2004
  • Surveys were carried out from April to December of 2003 to collect the information on hypertension patients for the detailed analysis. Totally, 1,423 patients, who have been registered to the public health center or its branch located in a small city with both urban and countryside characteristics in Kyungsangbuk-Do area, were the subjects of this investigation. The purpose of this research was to examine the health situation of the hypertension patients and to understand the official state of their management program and their own efforts to control the blood pressure, so that we could develop the better program to protect the patients more efficiently and systematically. Eventual purpose was to provide the patients at high risk with the essential informations to prevent the onset of the disease and to promote their health conditions by early diagnosis. Most patients, registered to the public health center, were relatively obedient to the prescription, however, the incidence of being checked up regularly was low. It was turned out that the patients showed a low tendency to practice to maintain the healthy life style such as the proper eating habit or the effort to control the stress. So. it is necessary to develop the strategy and the management program to enhance the self-nursing activities to control the patients' blood pressure at the proper level. In addition, multidisciplinary approaches should to be done for efficient and effective care for hypertension patients. Finally, systematic management of hypertension patients is required to classify the duty and role for caring patients among those health care system.

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Effects of the Intensive Teaching Program on Compliance of Health Behavior for Patients with Myocardial Infarction (강화교육 프로그램이 심근 경색증 환자의 건강행위 이행에 미치는 효과)

  • Jeong Hye Sun;Yoo Yang Sook;Moon Jung Soon
    • Journal of Korean Public Health Nursing
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    • v.16 no.1
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    • pp.165-175
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    • 2002
  • The purpose of this study was to examine the effects of the intensive teaching program on compliance of health behavior for patients with myocardial infarction. The subjects were 47 patients and twenty-three patients were assigned to the experimental group and twenty-four to the control. Data were collected through questionnaire surveys. As for data analyses. $\chi^2$ test, unpaired t-test. Repeated measures ANOVA were adopted using the SAS program. The results were as follows : 1. After 4 weeks 1) The compliance scores of health behavior were significantly higher in the experimental group than in the control group. 2) The experimental group was at a higher compliance score for smoking cessation. dietary health behavior, doing regular exercise, avoiding physical stress and managing mental stress than the control group. 2. After 12 weeks 1) The compliance score of health behavior was significantly higher in the experimental group than in the control group. 2) The experimental group was at a higher compliance score in smoking cessation. dietary health behavior (except abstaining from alcoholic beverages), doing regular exercise. avoiding physical stress and managing mental stress than the control group. The above findings show that the intensive teaching care program was effective In increasing compliance of health behavior in the patients with myocardial infarction.

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Effects of Providing Health Education to Workers for the Management of Liver Disease Screened by Periodic Health Surveys (일개 사업장 간장질환 유소견자 보건교육의 효과)

  • Lee, Mee-Ra;Kim, Jin-Seok
    • Korean Journal of Occupational Health Nursing
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    • v.22 no.4
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    • pp.324-333
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    • 2013
  • Purpose: This study was conducted to compare the changes in the levels of liver enzymes after providing health education to workers. Methods: Among 909 electronics-manufacturing workers, 96 (10.6%) workers had abnormal liver functions. Of these, male workers were randomly assigned into either the health education experimental group (48 [52.2%]) or the control group (44 [47.8%]). Depending on the level of participation in the health education, workers in the experimental group were classified into the participation (32 [34.8%]) and non-participation groups (16 [17.4%]). Changes in the levels of liver enzymes were compared among three groups. Results: The changes in the levels of gamma-glutamyltransferase (r-GTP) in the participation, non-participation, and control groups were $-25.3{\pm}54.5$ IU/L, $-4.4{\pm}24.1$ IU/L, and $-5.3{\pm}38.8$ IU/L, respectively (p=.036). Aspartate transaminase, alanine transaminase, waist circumference, body mass index, daily alcohol consumption, weekly exercise, and changes in smoking habits in the 3 groups did not differ significantly. In the multiple linear regression analysis, the variable of education participation revealed a significant regression coefficient of -25.10 when the change in r-GTP levels was the dependent variable. Conclusion: A brief health education targeted towards the management of liver disease among workers improved r-GTP levels.