• Title/Summary/Keyword: Ground Crew

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A Mathematical Model for Airline Ground Crew Scheduling Problem (항공사 지상직 승무원 근무 당번표 작성문제)

  • Ko, Young Dae;Oh, Yonghui
    • Korean Management Science Review
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    • v.29 no.3
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    • pp.183-192
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    • 2012
  • For the past several decades, personnel scheduling and rostering problem has been one of the most popular research topics in optimization area. Among the numerous applications, airline (aviation) industry has been given most attention due to the economic scale and impact. Most of the literatures about the staff scheduling problem in airline industry are dealing with the air crew, pilots and flight attendances, and the rest of the literatures are about the ground staff, by whom cleaning, maintenance, fueling of aircraft and handling luggage are done from landing to taking off. None of the literatures found by the authors are dealing with the airline ground crew. In this paper roster of airline ground crew, who is responsible for issuing boarding pass, checking baggage, etc, is introduced, formulated and solved using CPLEX. Some expressions of the mathematical formulations, which are not suitable input format of the CPLEX, were transformed. Numerical examples are presented for the validation of proposed scheduling system.

Study on Internal Service Quality, Job Satisfaction and Customer Satisfaction in Airline Industry

  • Kim, Seung-Lee;Cho, Young-Shin
    • Journal of the Korea Society of Computer and Information
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    • v.21 no.3
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    • pp.113-121
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    • 2016
  • In this study, the basic concept of service profit chain was introduced based on the existing studies related to service quality of airline ground crew to find out how are customer satisfaction influenced by factors related to employees who provide service quality to the customers, such as internal service quality and job satisfaction. The data of this study was collected by questionnaire and based on airline ground crews and Gimpo international airport users. A total of 190 of airline ground crew and 273 of passengers validity sample was analyzed a frequency analysis, reliability analysis, exploratory factor analysis and correlation coefficient analysis from SPSS 21, a hypothesis through out confirmatory factor analysis and structural equation modeling from AMOS 7.0. As a result of the analyses, it was found that the models was appropriate in proving the hypotheses on interrelationships among internal service quality, job satisfaction and customer satisfaction. Overall, finding of this study enhance the theoretical progress on the experiential concept in walking tour and offer important implication for airline industry marketers.

A Study on the Standard of Navy Vessel's Environmental Vibration for Improvement of the Habitability of Crew (함승조원의 거주성 향상을 위한 함정 환경진동규격 분석연구)

  • Park, Mi-You;Cho, Heung-Gi;Han, Hyung-Suk;Lee, Kyoung-Hyun
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2011.10a
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    • pp.803-808
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    • 2011
  • The shipboard working environment of navy vessel is very inferior to the ground working environment. For this reason, the crew of a navy vessel suffer from an occupational disease such as lumbar pain, hearing loss, etc. Although standard for navy vessel's environmental vibration is applied, the criterion of the environmental vibration is too high. So it doesn't help to improve habitability of crew. In this study, for improving its habitability of crew, the current vibration level of navy vessel was examined and the standard of navy vessel's environmental vibration was investigated.

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A Study on the Standard of Navy Vessel's Environmental Vibration for Improvement of the Habitability of Crew (함승조원의 거주성 향상을 위한 함정 환경진동기준 분석고찰)

  • Park, Mi-You;Cho, Heung-Gi;Han, Hyung-Suk;Lee, Kyoung-Hyun
    • Transactions of the Korean Society for Noise and Vibration Engineering
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    • v.22 no.2
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    • pp.139-145
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    • 2012
  • The shipboard working environment of navy vessel is very inferior to the ground working environment. For this reason, the crew of a navy vessel suffer from an occupational disease such as lumbar pain, hearing loss, etc. Although standard for navy vessel's environmental vibration is applied, the criterion of the environmental vibration is too high. So it doesn't help to improve habitability of crew. In this study, for improving its habitability of crew, the current vibration level of navy vessel was examined and the standard of navy vessel's environmental vibration was investigated.

A Study on Prevention as result of Controlled-Flight-Into-Terrain Accident - Focusing on Guam accident, Mokpo accident, Gimhae accident (Controlled-Flight-Into-Terrain 항공 사고 예방에 관한 연구 - 괌사고, 목포사고, 김해사고 중심으로 -)

  • Byeon, Soon-Cheol;Song, Byung-Heum;Lim, Se-Hoon
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.16 no.1
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    • pp.18-28
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    • 2008
  • The purpose of this study is leading to prevent the major causes of commercial-aviation fatalities about controlled-flight-into-terrain(CFIT) in approach-and-landing accidents. The paper of major analysis for controlled flight into terrain(CFIT) was Guam accident, Mokpo accident and Gimhae accident in commercial transport-aircraft accidents from 1993 through 2002. CFIT occurs when an airworthy aircraft under the control of the flight crew is flown unintentionally into terrain, obstacles or water, usually with no prior awareness by the crew. This type of accident can occur during most phases of flight, but CFIT is more common during the approach-and-landing phase. Ninety-five percent of the Guam accident, Mokpo accident, and Gimhae accident where weather was known involved IMC, fog, and rain. The paper believed that prevention for CFIT accident was education and training for flying crew and upgrade for equipment such as EGPWS, and need more research for professional organizations of airlines, and accomplishing precision approaches should be a high priority.

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The features of the cab mask's appearance & telescopic handrail arms for New Zealand EMU (뉴질랜드 전동차 전두형상 특성 및 Telescopic Handrail Arms)

  • Park, Jae-Hong;Son, Dong-Jin;Park, Chun-Jong
    • Proceedings of the KSR Conference
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    • 2010.06a
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    • pp.1774-1778
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    • 2010
  • This paper introduced the appearance characteristics of the cab mask & telescopic handrail arms for the New Zealand EMU to be applied with inter-city transportation in 2010. The appearance characteristics are improvements of driver's sightline, implementation of safety zone of gangway plate by using the telescopic handrail arms, improvements of staff & female crew & ground crew's convenience. and also, during have looking the New Zealand EMU(Electric Multiple Unit), I hope that people who having the interesting of the cab mask design would be gotten help with basic knowledge.

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An Improvement Study on Stick-Slip Behavior of Nose Landing Gear for Rotary Wing Aircraft (회전익 항공기 전륜착륙장치 단속거동 현상 개선연구)

  • Choi, Jae Hyung;Chang, Min Wook;Lee, Yoon-Woo;Yoon, Jong Jin
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.25 no.3
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    • pp.61-67
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    • 2017
  • The Nose Landing Gear(NLG) of Rotary Wing Aircraft is an essential equipment in Landing System for pilot to perform a flight mission. It supports the fuselage at ground and absorbs the impact from the ground when landing, thereby, these functions sustain operational capability for pilot and crew. However, the A aircraft caused stick-slip behavior when it was stationed on the ground. Therefore, this paper summarizes pilot comment in operation which are classified by cause of occurrence and the troubleshooting process about each comment. It also describes design improvements which was derived from troubleshooting and suggests verification results of flight test.

Boulder Detection Methods and its Compensation for Obstruction in sonft Ground Tunnels by Shielded TBM (연약지반 쉴드 터널 굴착시 전석장애물 탐지방법 및 보상문제)

  • Jee Warren-Wangryul;Ha Sang-Gui
    • Journal of the Korean Society for Railway
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    • v.9 no.1 s.32
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    • pp.110-117
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    • 2006
  • Boulder detection methods and its compensation is discussed with consideration of boulder conditions in soft ground tunneling by shielded TBM. For analysis of proper compensation methods for boulder obstruction, its removal costs and cases on eight projects are presented. Compensation for boulder obstruction removal by volume or weight is not practical for most tunneling situation, but compensation by crew time is probably the most equitable method. If boulders are anticipated on project, boulder removal plan must be considered with proper equipment selection.

A study on the Voice Communication and Monitoring System for Aircraft based on Zigbee (지그비 기반 항공기 음성통신 및 모니터링 시스템에 관한 연구)

  • Jeong, Won-Geun;Jang, Jun-Young;Lee, Han-Wook;Seo, Hwan;Kim, Gwang-Yull;Lee, Gun-Ki
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
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    • v.1 no.2
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    • pp.99-105
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    • 2008
  • Entering the twenty-first century, the technology of wireless communication develops the applications with the ubiquitous concept. It is standardized and can be choose for various uses in different fields. With this trend and the advantages of wireless system, the research is conducted to use wireless system instead of wire system to existing equipment on aircraft. Wireless system is general on aircraft. However, wire system is used to communicate ground crew and pilot and to get data from equipment installed on aircraft. In this study, a wireless voice communication system was developed to communicate ground crew and pilot on aircraft as effective wireless system. Also, a wireless system to transmit and receive voltage and current data was developed.

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A Study of International Standardization of the International System of Units (SI) for Safe Operation of Aircrafts (항공기 운항안전을 위한 SI의 국제표준 통일안 연구)

  • Lee, Gang-Hyeon;Choi, Sung-Ho;Lee, Yeong-Heok;Kim, Young-Mi
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.22 no.4
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    • pp.87-92
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    • 2014
  • In spite of ICAO's effort to ensure the safety of flight operation by requiring crews, controllers, and other ground aviation staffs to use unified system for units, SI (System International of units), there are still many aircrafts designed, manufactured, and operated based on non-SI units, and many crew training in airline companies are also conducted based on non-SI. Due to this confusion of using different unit systems in international flight operation, many crew members and passengers are exposed to danger. International flights pilots may have confusion while flying different airspaces of different countries that use different unit systems, and this may cause human errors causing accidents and incidents. Due to these reasons, it is needed to establish the standards to reflect non-SI that many countries practically use to SI, which is international standard.