• 제목/요약/키워드: Government Performance Evaluation

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CM정책에 대한 CM기업의 인식과 평가에 관한 연구 (Perception and Evaluation of Construction Management Firms toward Government Policies for Construction Management)

  • 조유경;김한수
    • 한국건설관리학회논문집
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    • 제15권1호
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    • pp.62-69
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    • 2014
  • 정부정책은 시장과 기업에 많은 영향력을 행사하기 때문에 정부정책에 대한 평가는 중요한 현안이다. 현재 우리나라에서 CM정책을 제시하는 대표적인 자료는 건설산업기본계획과 건설기술진흥기본계획으로 이를 통해 정부의 CM정책을 이해할 수 있다. 본 연구의 목적은 제3차 건설산업기본계획과 제4차 건설기술진흥기본계획에 제시된 CM정책항목을 중심으로 CM정책에 대한 CM기업의 인식과 평가를 Gap 분석기법을 활용하여 중요도와 실행도의 관점에서 분석하고 주요 특징 및 시사점을 도출하는데 있다. 본 연구를 통해 나타난 주요 결과는 정부가 제시한 CM정책항목에 대해서는 전반적으로 중요하다고 CM기업이 인식하고 있는 반면 실행도에 대해서는 낮은 평가를 내리고 있다는 것이다. 향후 정부는 새로운 CM정책항목의 발굴보다는 이미 발굴되어 있는 CM정책항목의 이행전략과 성과점검에 보다 노력을 경주할 필요가 있는 것으로 나타났다.

건설기술 정책의 성과 분석 (Performance Analysis of Construction Technology Policy)

  • 박희성;이교선;이두헌
    • 한국건설관리학회논문집
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    • 제11권4호
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    • pp.80-88
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    • 2010
  • 정부에서는 건설산업의 발전을 위해 다양한 기술정책을 추진하고 있다. 그러나 정책 추진의 정확한 목표나 성과 분석은 상대적으로 미흡한 편이다. 기존의 정책 성과분석은 추진과정의 투입물에 대한 분석만을 수행하였다. 이에 본 연구는 국토해양부에서 2003년부터 2007년까지 5년간 추진한 '제3차 건설기술진흥기본계획'의 성과분석을 실시하였다. 이를 통해 계획 당시 수립한 정량적인 목표 달성여부를 분석하였으며, 정책추진 부서와 건설전문가를 대상으로 설문조사를 수행하여 정성적 인 성과도 분석하였다. 그 결과 계획 당시 명확한 정책 목표와 성과평가 방법론이 수립되지 않으면 성과분석이 어렵다는 것을 알 수 있었다. 본 논문의 결과는 추후 건설 기술정책 수립과정의 기초로 활용될 수 있을 것으로 기대한다.

A Study on the Satisfaction Level of Local Government Public Service

  • Ko, Je-Suk
    • Journal of the Korean Data and Information Science Society
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    • 제19권1호
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    • pp.71-83
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    • 2008
  • Assessing local government performance has become a crucial issue in recent years. This paper addresses the satisfaction level of local government public service, which is defined as a degree of the results or the impacts of the local government public service delivery on the citizen's needs, demands and expectations. The satisfaction level of local government public service can improve decisions made by local government managers, and enhance accountability of local government to the citizens they serve. This study focuses especially on the various aspects of administrative systems in a local government and developed a systematic survey for their performance. Explanations for the evaluation items and the analysis of survey are discussed throughout the paper.

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전자정부 웹사이트 평가 결과 데이터 기반 지능형(AI) 정부 웹서비스 관리 방안 연구 (A Study on Government Service Innovation with Intelligent(AI): Based on e-Government Website Assessment Data)

  • 이은숙;차경진
    • 한국IT서비스학회지
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    • 제20권2호
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    • pp.1-11
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    • 2021
  • As a key of access to public participation and information, e-government is taking the active role of public service by relevant laws and policy measures for universal use of e-government websites. To improve the accessibility of web contents, the level of deriving the results for each detailed evaluation item according to the Korean web contents accessibility guideline is carried out, which is an important factor according to the detailed evaluation items for each website property and requires data-based management. In this paper, detailed indicators are analyzed based on the quality control level diagnosis results of existing domestic e-government websites, and the results are classified according to high and low to propose new improvement directions and induce detailed improvement. Depending on the necessity of management according to the detailed indicators for each website attribute, not only results but also level diagnosis to strengthen web service quality suggests directions for future improvement through accurate detailed analysis and research for policy feedback. This study ultimately makes it possible to expect government system management based on predicted data through deduction history management based on evaluation score data on public websites. And it provides several theoretical and practical implications through correlation and synergy. The characteristics of each score for the quality management of public sector websites were identified, and the accuracy of evaluation, the possibility of sophisticated analysis, such as analysis of characteristics of each institution, were expanded. With creating an environment for improving the quality of public websites and it is expected that the possibility of evaluation accuracy and elaborate analysis can be expanded in the e-government performance and the post-introduction stage of government website service.

BSC 관점을 활용한 출연연구기관 평가제도의 수용성 연구 (BSC Analysis of Performance Measurement Systems of Government S&T Research Institutes)

  • 김병태;남영호
    • 기술혁신학회지
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    • 제8권3호
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    • pp.1087-1116
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    • 2005
  • This research examines performance evaluatees' opinions regarding the institutional performance evaluation systems of Government S&T Research Institutes (GRI). Research methodology is as follows: first, four perspectives of Kaplan & Norton (1992) Balanced Scorecard Model are revised into six perspectives suitable to GRI's characteristics. Second, experts classify current performance evaluation measures into the six perspectives. This enables different evaluation systems of three GRI evaluation groups to be compared under the same evaluation measures. Third, GRI's evaluatees are asked to allocate ideal weights on the performance measures. The evaluatees' weights are compared with the weights of current performance measures, and the characteristics of evaluatees' opinions about current performance evaluation systems are analyzed. Results are as follows; first, six perspectives for Korean GRIs are financial, long-term outcome, short-term outcome, strategic direction, project management, human resources perspectives. second, GRI evaluation systems put the most weights on the long- and short-term outcome perspectives and the least weights on the financial perspective. This result complies with theoretical model: in performance evaluation of GRIs, the customer perspective is the most important one while the financial perspective is the least important one. Third, evaluatees think that the long-term outcome perspective of the Basic-technology GRI group and the short-term outcome perspective of the Applied-technology GRI Group needs more weight. Fourth, it is found that the current systems have more weights on the project management and strategic direction perspectives than evaluatees think. The possible explanation of this result would be that since the measures of these perspectives are relatively easier to set up than those of other perspectives, the current systems contains larger number of measures and, accordingly more weights.

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정부지역혁신사업 관리의 효율성에 대한 탐색적 분석과 시사점 : 종합적 수준에서의 접근 (An Exploratory Analysis of the Efficiency of Government's Regional Innovation Programs from the Comprehensive Management Perspective and Its Implications)

  • 이민형
    • 기술혁신연구
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    • 제15권1호
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    • pp.235-250
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    • 2007
  • The Korean Government has recently been pushing ahead with a variety of programs to support regional innovation. This paper examines whether the variety of regional innovation programs of the government are efficiently managed and effectively functioning in regions. To make the assessment, questionnaire surveys were executed targeting innovation actors in fourteen regions and evaluated the efficiency of government regional programs. Key points of assessment were the appropriateness of the program organization and the efficiency of program management for the effectiveness of program results. It was found that the appropriateness of the program organization and the efficiency of program management were related positively to performance of programs, but the performance of regional innovation programs overall was not high. Some problems were found in program organization and program management such as the overlapping of program objectives and functions, the inadequate synergy among programs, insufficient reflection of the needs of industry in planning, the overlapping investment in facilities and equipment, and low effectiveness of evaluation.

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한국형 네트워크 보안 시스템 성능 평가 방법론 실계 (A Designing Method of Performance Evaluation for Network Security Equipment of Korean Style)

  • 주승환;서희석;김상연
    • 디지털산업정보학회논문지
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    • 제7권3호
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    • pp.97-105
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    • 2011
  • With the advancement of network, privacy information as well as confidential information that belongs to government and company are exposed to security incident like spreading viruses or DDoS attack. To prevent these security incident and protect information that belongs to government and company, Security system has developed such as antivirus, firewall, IPS, VPN, and other network security system. Network security systems should be selected based on purpose, usage and cost. Verification for network security product's basic features performed in a variety of ways at home and abroad, but consumers who buy these network security product, just rely on the information presented at companies. Therefore, common user doing self performance evaluation for perform Verification before buying network security product but these verification depends on inaccurate data which based on some user's criteria. On this paper, we designing methodology of network security system performance evaluation focused on Korean using other cases of performance evaluation.

Performance Verification Process for Introduction of Open Source Software -centered on introduction of Linux into the NEIS-

  • Kim Doo-Yeon;Kim Jong-Bae;Rhew Sung-Yul
    • 한국산업정보학회논문지
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    • 제11권3호
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    • pp.59-68
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    • 2006
  • Recently, introduction of Open Source Software into informatization of the government and public sector has been actively examined, however, Open Source Software is being rarely adopted due to the lack of verified and reliable data with regard to the criteria, process, performance and stability for introduction of Open Source Software. In this paper, the process, method and plan for performance verification for introduction of Open Source Software into mission critical systems of the government and public sector are suggested in order to solve the aforesaid problem Specially, a test system to judge whether or not to adopt Open Source Software in school affairs system of the NEIS(National Education Information System) of the Korean government was set up, and the method and process of performance verification by stage in addition to feasibility study were applied to the test system for verification. Based on the result of performance evaluation in the test system, the application of Linux to school affairs system of the NEIS is being successfully practiced. It is expected that this study will be a guideline to technical review process and performance verification method as necessary to introduce Open Source Software into the mission critical systems of government and public agencies.

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S&T Policy Directions for Green Growth in Korea

  • Jang, Jin Gyu
    • STI Policy Review
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    • 제1권1호
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    • pp.1-21
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    • 2010
  • To achieve the "low carbon green growth" vision, the first step is securing core technologies. Therefore, S&T policy direction for green technology development is urgently needed. As of 2008, investment in green technology (GT) development hovered around 10% of the government's total R&D budget. Thus, the Korean government developed a plan to increase that percentage to 15%, by 2013. To develop reasonable investment strategies for green technology development, targeted strategies that reflect technology and market changes by green technology area are needed. However, the overall planning and coordination of national GT development is currently split among, approximately, 10 government ministries. To establish an efficient green technology development system, the so-called "Green Technology R&D Council" should be launched in collaboration with the Presidential Committee on Green Growth and the National Science and Technology Council. Furthermore, to build a solid foundation for commercializing the outcomes of GT development projects and promote GT transfer, the government should undertake two initiatives. First, the government should reinforce GT R&D performance management, by establishing a GT R&D performance management and evaluation system. Second, the government should implement the "customized packaged support for promoting green technology business rights and commercialization" and present "e-marketplace for market-oriented green technologies". Creating a pan-ministerial policy for GT development policy would necessitate restructuring the HR(Human Resources) development system, which is currently separated by technology area. Based upon mid/long-term HR supply and demand forecasts, the government should design differentiated HR development projects, continuously evaluate those projects, and reflect the evaluation results in future policy development. Finally, to create new GT-related industries, the "Green TCS (Testing, Certification, and Standards) System" needs to be implemented. For objective evaluation and diffusion of R&D results by green technology area, a common standardization plan for testing, analysis, and measurement, like the "Green TCS", should be developed and integrated.

행정서비스헌장제도의 발전과 정부혁신 (The Public Service Charter in the Republic of Korea : A Development plan for Government innovation)

  • 김국현
    • 디지털융복합연구
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    • 제4권1호
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    • pp.55-71
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    • 2006
  • The Public Service Charter is one of the administrative reform programs introduced to promote customer oriented administration. It's main purpose is to achieve citizens' confidence in the government by satisfying them with elevated quality of the public services. This study focuses on analyzing current conditions and achievements of the Public Service Charter in the Republic of Korea and proposing it's development plan. Since it was introduced to Korea in 1998, the Public Service Charter has been disseminated and contributed to the spreading of the citizens' understandings of the government's initiatives for customer satisfaction plans. Still, it has several problems as follows; A lot of public servants and citizens lack in understandings of this program. CEOs don't have enough concern in it. Evaluation is not organically connected to performance management. The correction and compensation procedure are not well operated. To solve these problems, the government needs to set up an institutional foundation establishing a legal base, uplifting CFO' concerns, and building a department with full responsibility, and to promote employees and citizens' participation through education and PR. It's also important to enhance post management by efficient evaluation and performance management, substantial correction and compensation procedure.

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