• Journal of Korean Society for Quality Management
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• v.30 no.2
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• pp.60-71
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• 2002

The business's paradigm is rapidly changing from product-out to market-in due to Open-door, intensive competitiveness, the variety of the customer's need. Starting from this needs of the times, CRM based on the understanding which company's value coming from the customers is in everyone's mouth. But it can said that it stay in the Immature level at the understanding of this Importance, strategic approach Therefore, the basic objective of this study is to grope the strategic approach that can stand out basic competitive power of department store during the construction of CRM in department store. To achieve the objective of this study, first, we will find out the general error which companies commit during the construction of CRM, second, we will consider the grafting possibility with e-CRM in the case of the CRM's construction in department store. Finally, we will exhibit the conceptual model of department store's CRM which apply the membership card for effectiveness of the Customer Relationship Management.

• Proceedings of the Korean Institute Of Construction Engineering and Management
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• autumn
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• pp.299-302
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• 2003

Recently the timely delivery and the appropriate management for construction materials are of great significance in that the buildings are getting complicated and more various materials need to be handled. However, these systems have some problems, and do not seem to work effectively yet. The reason is that the lack of operation scheme for systematic management in project. In this study the efficient scheme for the .material procurement system in construction firms to manage the construction materials efficiently was discussed.

• Journal of Construction Engineering and Project Management
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• v.3 no.4
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• pp.26-34
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• 2013

Customer satisfaction and customer relationship are crucial aspect in any enterprises including housing construction projects. In general, the housing developers are facing a number of new challenges in different countries including Libya. The construction industries/housing developers need to continuously improve their products and services to meet customers' satisfaction desires and to remain in the current competitive market. This paper focuses on analysing the satisfaction factors of customers including qualityaspects of products and services in the construction projects. A framework was developed to evaluate the dynamics relationship between customer satisfaction and quality products or services, aiming to help companies' managers and policy makers to understand the needs and points of view of their customers. Apragmatic analysis was conducted to explore and analyse the customer satisfaction factors in construction industry considering different aspect of customer groups in Libya. Results indicate that there is a high demand of improvements in the contractor's performance in terms of cost, time and quality of products. It was also found that Libyan construction companies have been forced to transform their policies after on Libyan war 2011 to focus on client and customer satisfactory policies, or say centric for the purpose of improving client requirements and turn the business into more advantageous for any company.

• Journal of the Architectural Institute of Korea Planning & Design
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• v.35 no.12
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• pp.127-136
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• 2019

National Housing in Janghang was built intensively from the mid 1970s to the early 1980s, and has become a collective complex at Jangma-ro and Shinchangdong-ro. This Company House is a typical building for employee welfare, at the same time shows modern industrialization and urbanization. In general, it forms a housing complex and serves as industrial town. Reflecting the characteristics of Janghang, the housing complex is called National House based on the supply method and is also classified French Styled House in terms of housing style. Although Janghang was one of small local administrative units, it pursued urban style with mini-2-story. It has the typical characteristics as follows: division of the owner's living space and rental room, and independent layout of restrooms and washrooms. House is transformed to accommodate residents' lifestyles, so National Housing Complex of Janghang has undergone various changes such as the replacement of spatial structures and exterior materials for 40 years after construction. National Housing in Janghang is a symbol of local identity and an important spatial asset that shows the urban and architectural characteristics and changes.

• Journal of the Korea Safety Management & Science
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• v.24 no.2
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• pp.67-76
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• 2022

Power generation construction projects involving large amounts of capital can affect the survival of a company along with huge economic losses in the event of a business failure. In general, private companies are organizations with challenging risk taking tendencies while public companies have a risk averse tendency to avoid risk, so these differences in organizational tendencies make it difficult to respond to risk. In particular, public companies are more likely to fail than private companies because they choose the contradiction of risk picking to enter overseas markets with high uncertainty despite their tendency to risk averse due to the nature of the organization. Therefore, these organizations need risk management techniques that reflect a risk-averse strategy. Accordingly, this paper analyzes the risk management research papers of the existing overseas development EPC business in order to find the risk management techniques related to the organizational tendencies of public companies and proposes "establishing a performance audit system for risk management of the organizational tendencies of public companies" as a way to extract the risk factors through the examples of overseas development projects of public companies and to manage the organizational tendencies of public companies that affect them.

• Journal of Electrical Engineering and Technology
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• v.12 no.1
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• pp.486-493
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• 2017

Refineries and chemical plants with isolated power systems that have a limited power supply are more susceptible to voltage changes from disturbances compared to power systems connected with a power company. Furthermore, most loads in such cases are induction motor loads, and therefore, transient voltage characteristics when starting a high-capacity motor must be examined. In general, high-capacity motors are customized appropriately to the load performance curve by the manufacturer during the construction of an industrial plant. Subsequently, when complying with the voltage drop permitted by international standards during the design process, power supply equipment such as transformers and generators is overdesigned. Therefore, a novel analysis is necessary on standards for startup and constraint voltage drops, as well as on identifying the voltage drop limitations for starting high-capacity motors in refineries and chemical plants with isolated power systems. In this study, field tests on an industrial plant were conducted, and simulations modeled under conditions identical to those of the field test system were performed using the general-purpose program ETAP in order to compare the results.

• Proceedings of the Safety Management and Science Conference
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• 2002.11a
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• pp.17-23
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• 2002

Value can be defined as function divided by cost. The ultimate goal of VE (Value Engineering) is to simultaneously reduce cost and to enhance function in given projects. In general, there are eight phases (Selection, Investigation, Speculation, Evaluation, Development. Presentation, Implementation, and Audit) to perform VE. This paper presents analysis of important factors for VE in construction fields using QFD (Quality Function Deployment) technique. QFD was introduced in 1972 to help design supertanker in Mitsubish's shipyards in Kob, Japan and formally defined by the American Supplier Institute in 1987 as a system for translating consumer requirements into appropriate company requirements at every stage, from research, through product design and development, to manufacture, distribution, installation, and marketing, sales and services. The objective of this paper is to provide and analyze the trend on the viewpoint of efficient value engineering of field workers. The data are collected by questionnaires. The samples for this study are chosen from 13 companies in Korea during 2 months (2002. 7 ∼ 2002. 8). The results of this study will play an important role not only for the efficient value engineering but also for preparing of life cycle cost analysis.

• Proceedings of the SAREK Conference
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• 2008.06a
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• pp.981-985
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• 2008

Construction company's role is getting bigger recently because of interest of indoor air quality problem. The using environment-friendly building finishing material is the most benefit method to reduce pollutants in house. It is confirmed the actual condition of environment-friendly building finishing material such as wallpapers, wooden flooring boards, glues, paints, adhesives, plaster boards that are used the work of apartment construction in 2006-2007. It shows that environment-friendly materials have excellent grade mostly, general materials have pass I, pass II grade mostly and are high TVOC emission.

• International conference on construction engineering and project management
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• 2005.10a
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• pp.1129-1137
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• 2005

ISO 9001 is being used by architectural design and engineering firms in order to strengthen the capability of business activities through the implementation of advanced ISO 9000. However, there have been significant problems in stable settlement of ISO 9000 in design and engineering company, which seem to be caused by lack of proper and comprehension. For the purpose this research was conducted by a cluster analysis of 646 audit reports out of representative 15 companies that have been audited from 1997 to 2003. The analysis showed that the most problems were generated in the areas of "Design and Development", "Production and Service Provision", and "General requirements" of ISO 9000. This research also shows that the corrective actions for disposition of nonconformities should be implemented to achive ISO 9000 standards.

• Korean Institute of Interior Design Journal
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• no.16
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• pp.106-115
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• 1998

Latest modernism shows general idea of phenomenal space through nature of place motility and experience sinceded from standard form and it has general idea of space. therefore this study presents the tension and the relaxation as a method looking for spatal change and value that in spatial experience. For the analysis of work the Conference Pavillon of Tadoa Ando in the furniture company in Vitra Fire Station of Zaha Hidid is analyzed in spatial experence. As the result the result the systematic straight mixture that has a superrimotion with long retangle which the space acts independently and is shown in the drawing of absolutism is formed and collapses theregularity of construction form by decomposition annexation mixing collision and ambivalence. The spatial experiance in this unstable form changes the grade of rank of space by opposite phenomenon by the change of spatial flowing the disorted and vague space that is occurred by superrimotion which has no direction and change of lirht and place and consolidates dynamic strain makes possible to construct against the gravity. And it also creates experienced space thatis reaxed with maintenance of organization of unity harmony, and stsbility.