• Journal of Korea Society of Industrial Information Systems
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• v.11 no.5
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• pp.119-131
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• 2006

This paper proposes a mathematical model for web site service quality evaluation, which first applies analytic hierarchy process(AHP) to determine the weights of evaluation indexes of web site service quality and then analyzes web site service synthetically by means of fuzzy methodology. In this case, experts' knowledge cannot only be used but its subjective component can be eliminated. Hence, the web site service quality can be analyzed and evaluated more reasonably. After establishing this model, the experiment results will be given, which verify the feasibility and validity of the proposed model. The model proposed here is very simple and easy to implement and can provide a useful way to help developers evaluate their web site service quality efficiently.

• Proceedings of the KSR Conference
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• 1998.05a
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• pp.184-193
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• 1998

The existence of railroad line gives many influences in various kinds of aspects. To minimize negative influences is necessary to line's improvement, but appropriate methodology doesn't show until now. In this study, Fuzzy Integration Method(FIM) are employed in an effort to give ranking for railroad line's improvement in Seoul. The FIM is designed to generalize a various influences, appeared on account of existence of railroad line. Empirical analysis is performed for railroad line in distance of 83.5㎞ in Seoul. The total lines are divided in 51 sections, and there are selected a 11 evaluation index to reflect influences. Through a questionnaire survey about residents, operator and administrator, important degree of evaluation items are decided, reveal ins the interests of related groups. Then, evaluation values are calculated wi th practical survey results about each sections. The results of evaluation reveal that the higher ranking of improvement from FIM concentrates the Kyeng-Ul Line and Kyeng-Won line because these lines appear a many public discontents and negative influences such as noise and demolition of living environment.

• Management & Information Systems Review
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• v.14
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• pp.79-99
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• 2004

Cyber education system service is in the field of software service which is highlighted after the latter half of 1990'. But the progress of this service is impeded by the lack of back office which contributes to the evaluation of learning achievement and the management of learning progress. This article points out the problem of current back office which is the most important in the cyber education system, and focuses on the new intelligent learning achievement evaluation module. First, we define the cause and effect between the learning stages using by fuzzy implication which is the important part of fuzzy theory. Next, we suggest the model which generates the results of the learning achievement evaluation. This model, suggested by this article, may contribute to the development of the cyber education system by improving the current on-line education service.

• Smart Structures and Systems
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• v.14 no.2
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• pp.129-144
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• 2014

In this paper, a fuzzy inference system and an analytical hierarchy process-based online evaluation technique is developed to monitor the condition of the 32-km Donghai Bridge in Shanghai. The system has 478 sensors distributed along eight segments selected from the whole bridge. An online evaluation subsystem is realized, which uses raw data and extracted features or indices to give a set of hierarchically organized condition evaluations. The thresholds of each index were set to an initial value obtained from a structure damage and performance evolution analysis of the bridge. After one year of baseline monitoring, the initial threshold system was updated from the collected data. The results show that the techniques described are valid and reliable. The online method fulfills long-term infrastructure health monitoring requirements for the Donghai Bridge.

• Korean Journal of Food Science and Technology
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• v.26 no.6
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• pp.776-780
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• 1994

Fuzzy reasoning was applied to sensory evaluation of cooked rice. A sensory attribute diagnostics was done in terms of tour kinds of attributes-texture, taste, odor and appearance which determine overall palatability. First, rating for the contribution level of each attribute to the overall palatability was asked as one of five scales-very important, important, moderate, slight and very slight. Secondly, the preference level of each attribute for a cooked rice sample was asked as one of five hedonic scales-excellent, good, fair, poor and very poor. Thirdly, the results of the scales were converted into fuzzy values and operated by fuzzy reasoning. Finally, the contribution and preference levels of the attributes were composed to infer the overall palatability of cooked rice sample.

• Journal of the Korea Safety Management & Science
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• v.13 no.2
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• pp.51-59
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• 2011

The objective of this study is to develop an evaluation model for the National highway risky areas. Thus, for the purposes of doing this, National highway risky area evaluated targeting to provide determination ranking and suggesting rival-superiority factors as well as under-inferiority factors in ten National highway risky areas. This study developed for modules of risky areas evaluation, using fuzzy set theory and analytic hierarchy process for evaluation model of National highway risky area in transport environment. The preceding studies assess risk analysis through analysis of causal relationships by National highway safety sector not only handles rating scale development suitable for assessment area by referring to accident frequency model but also geometric structures model. As result of this study, this model of Fuzzy Ahp Risk Analysis (FARA) apply for programmable design in real time processing through easily derive strategy for improvement activities to provide a decision-making effectively. Furthermore, this study contributes frame for improvements of National highway construction for renovation's priority strategy as well as future's policy schemes.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.11 no.4
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• pp.1820-1840
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• 2017

Aiming at the phenomenon of false information issued by service providers in cloud computing environment, a method for service evaluation based on fuzzy theory is put forward in this paper. According to the quality of services provided by cloud service providers and their behavior during interactions, a trust relationship between cloud service providers and cloud service consumers is established, which can be quantified by using fuzzy theory. The quality of services is evaluated by drawing on the trust relationship. In our method, the recommendation credibility of a cloud service consumer is determined through behavior similarity with evaluators and a praise factor. The introduction of the praise factor better suits the phenomenon of a high-quality service getting more repeat customers. The negative impact of dishonest customers is reduced, and the accuracy of trust and cloud service quality evaluation is improved by introducing a confidence factor that can be dynamically adjusted. The experimental results show that our method can effectively and accurately evaluate the trust value and service quality of providers, while weakening the influence of dishonest consumers, and quickly detect dishonest service providers. This is beneficial for consumers trying to find high quality service providers for similar services.

• Journal of Information Processing Systems
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• v.17 no.5
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• pp.918-932
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• 2021

Evaluation of the collaboration of the upstream and downstream enterprises in the manufacturing supply chain is important to improve their synergistic effect. From the supply chain perspective, this study establishes the evaluation model of the manufacturing enterprise collaboration on the basis of fuzzy entropy according to synergistic theory. Downstream enterprises carry out coordinated capital, business, and information flows as subsystems and research enterprises as composite systems. From the three subsystems, the collaboration evaluation index is selected as the order parameter. The compound fuzzy matter-element matrix is established by using its improved algorithm. Subordinate membership and standard deviation fuzzy matter-element matrixes are constructed. Index weight is determined using the entropy weight method. The closeness of each matter element is then calculated. Through a representative of the home appliance industry, namely, Gree Electric Appliances Inc. of Zhuhai, empirical analysis of data in 2011-2017 from the company and its upstream and downstream enterprise collaboration shows a good trend, but the coordinated development has not reached stability. Gree Electric Appliances Inc. of Zhuhai need to strengthen the synergy with upstream and downstream enterprises in terms of cash, business, and information flows to enhance competitiveness. Experimental results show that this method can provide precise suggestions for enterprises, improve the degree of collaboration, and accelerate the development and upgrading of the manufacturing industry.

• Journal of the Korean Institute of Intelligent Systems
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• v.16 no.6
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• pp.653-658
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• 2006

Trust can be defined as the level of subjective probability with which an agent will perform a particular action. This paper proposes a comprehensive fuzzy trust model which incorporates dispositional trust, general trust, and situational trust and reputation information. In the model, the preference degrees for the interaction outcomes with respect to the evaluation criteria are expressed in a fuzzy set, and Sugeno's fuzzy integral is employed to aggregate the satisfaction degrees with respect to the importance of evaluation criteria which can be assigned in a way to preserve the properties of the ${\lambda}-fuzzy$ measure.

• Journal of the Institute of Electronics Engineers of Korea CI
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• v.38 no.4
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• pp.1-9
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• 2001

In this paper, we propose Fuzzy M/M/1/K queueing network model which has derived by appling the fuzzy set theory to M/M/l/K queueing network model in which has single server and system capacity K. When the arriving rate of input job and the servicing rate of a server arc represented as the linguistic attributes, the system analysis can be performed by using this model. The major evaluation measures of system such as the average number of jobs existing in the system, the average number of jobs into system, and the average spending time of job in system etc. are derived for the evaluation of system. Computer simulation was performed for verifying the effectiveness of these result equations. In which the various fuzzy arriving rates and fuzzy servicing rates according to varying the system capacity K were given for the system evaluation. We verified that the results of simulation are in accord with the expected evaluations in the proposed fuzzy model.