• Title/Summary/Keyword: Fuzzy Decision Making

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Examining Success Factors of Online P2P Lending Service Using Kano Model and Fuzzy-AHP (Kano 모형과 Fuzzy-AHP를 이용한 온라인 P2P 금융 서비스 성공요인 도출)

  • An, Kyung Min;Lee, Young-Chan
    • Knowledge Management Research
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    • v.19 no.2
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    • pp.109-132
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    • 2018
  • Recently, new financial services related to FinTech has gained attention more and more. Online P2P financial services transactions such as FinTech require careful examination of the constituents of information systems as an investment is made based on the information presented on the online platform without direct face-to-face contact. The purpose of this study is to find out the success factors of online P2P Lending service among FinTech. To serve the purpose, we build IS (information system) success model, and then use Kano model and fuzzy analytic hierarchy process (Fuzzy-AHP) to find out factors for the success of online P2P Lending service. In particular, this study uses Kano model to classify information system satisfaction factors and to calculate the satisfaction coefficient. The Kano model, however, has a drawback of evaluating single criterion. Therefore, we use multi-criteria decision-making technique such as Fuzzy-AHP to derive the relative importance of the factors. The analysis results show different results depending on the analysis technique. In the Kano model, most of the information system factors are a one-dimensional quality attribute. The satisfaction coefficient is highest for personalized service, followed by the responsiveness of service, ease of using a system, understanding of information, usefulness of information' reliability. The service reliability is the highest in dissatisfaction coefficient, followed by system security, service responsiveness, system stability, and personalized service. The results of the Fuzzy-AHP analysis shows that the usefulness of information quality, the personalization of service quality, and the security of system quality are the significant factors and the stability of system quality was a secondary factor.

Fuzzy-AHP-Based Technology Evaluation Model for venture firms (Fuzzy-AHP에 기반을 둔 벤처기업의 기술력 평가 모델)

  • Joun, Hyang-Soon;Lee, Sang-Yong
    • Journal of Digital Convergence
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    • v.14 no.7
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    • pp.363-371
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    • 2016
  • Technology evaluation for technology innovation of venture firms should take the rapidly changing corporate environment, the ambiguity of language used in evaluation, and the inaccuracy of evaluation index into consideration. In this paper, targeting the absorptive capacity and technological entrepreneurship which are typical evaluation factors of venture firms, an ACTEM model to calculate the importance, priority, and dynamic capability of factors, applying Fuzzy-AHP was proposed. The fuzzy theory was introduced to compensate for the ambiguity of cognitive judgments when calculating weighted values for the factors that made up an assessment scale. An assessment criteria framework for absorptive capacity, technological entrepreneurship, and dynamic capability, which were not considered in previous studies on the evaluation and measurement of technological prowess, so that the users could have a realistic alternative to choose. The study compared the ACTEM model with the old AHP assessment method and found that "knowledge acquisition" and "producing ability" were the highest in absorptive capacity and technological entrepreneurship, respectively, thus demonstrating its validity.

Fuzzy Support Vector Machine for Pattern Classification of Time Series Data of KOSPI200 Index (시계열 자료 코스피200의 패턴분류를 위한 퍼지 서포트 벡타 기계)

  • Lee, S.Y.;Sohn, S.Y.;Kim, C.E.;Lee, Y.B.
    • Journal of the Korean Institute of Intelligent Systems
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    • v.14 no.1
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    • pp.52-56
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    • 2004
  • The Information of classification and estimate about KOSPI200 index`s up and down in the stock market becomes an important standard of decision-making in designing portofolio in futures and option market. Because the coming trend of time series patterns, an economic indicator, is very subordinate to the most recent economic pattern, it is necessary to study the recent patterns most preferentially. This paper compares classification and estimated performance of SVM(Support Vector Machine) and Fuzzy SVM model that are getting into the spotlight in time series analyses, neural net models and various fields. Specially, it proves that Fuzzy SVM is superior by presenting the most suitable dimension to fuzzy membership function that has time series attribute in accordance with learning Data Base.

A Multi-Perspective Benchmarking Framework for Estimating Usable-Security of Hospital Management System Software Based on Fuzzy Logic, ANP and TOPSIS Methods

  • Kumar, Rajeev;Ansari, Md Tarique Jamal;Baz, Abdullah;Alhakami, Hosam;Agrawal, Alka;Khan, Raees Ahmad
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.15 no.1
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    • pp.240-263
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    • 2021
  • One of the biggest challenges that the software industry is facing today is to create highly efficient applications without affecting the quality of healthcare system software. The demand for the provision of software with high quality protection has seen a rapid increase in the software business market. Moreover, it is worthless to offer extremely user-friendly software applications with no ideal security. Therefore a need to find optimal solutions and bridge the difference between accessibility and protection by offering accessible software services for defense has become an imminent prerequisite. Several research endeavours on usable security assessments have been performed to fill the gap between functionality and security. In this context, several Multi-Criteria Decision Making (MCDM) approaches have been implemented on different usability and security attributes so as to assess the usable-security of software systems. However, only a few specific studies are based on using the integrated approach of fuzzy Analytic Network Process (FANP) and Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) technique for assessing the significant usable-security of hospital management software. Therefore, in this research study, the authors have employed an integrated methodology of fuzzy logic, ANP and TOPSIS to estimate the usable - security of Hospital Management System Software. For the intended objective, the study has taken into account 5 usable-security factors at first tier and 16 sub-factors at second tier with 6 hospital management system softwares as alternative solutions. To measure the weights of parameters and their relation with each other, Fuzzy ANP is implemented. Thereafter, Fuzzy TOPSIS methodology was employed and the rating of alternatives was calculated on the foundation of the proximity to the positive ideal solution.

A Study on the Cost Risk Analysis Method for Construction Projects (건설 프로젝트의 코스트 리스크 분석방법론에 관한 연구)

  • Lee Dong-Un;Kim Yeong-Su
    • Korean Journal of Construction Engineering and Management
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    • v.4 no.4 s.16
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    • pp.201-211
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    • 2003
  • Considering about construction projects characteristics, there Is an existing uncertainty which causes inaccuracy or invalidity under decision making situation. Therefore, cost risk analysis of numerous construction projects are Inclined to depend on expert's experiences and subjective judgements. In Korean domestic construction works, however, there is no reasonable method or process for applying subjective elements. Only probabilistic analysis using objective calculation are being used now. This research suggests a cost risk analysis method to analyze quantitatively Cost Impact by risk, and it appraises expert's subjective elements for the purpose of enhancing validity of cost estimation. Moreover, a new cost risk analysis method is introduced for providing convenient user interface in practical business.

Risk Allocation of Private Port Development with Hierarchical Fuzzy Process

  • Seong, Yu-Chang;Youn, Myung-Ou
    • Journal of Navigation and Port Research
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    • v.31 no.4
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    • pp.317-323
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    • 2007
  • As economic trade between Korea and China has been encouraged with the rapid growth of Chinese economy and port competition in Northeast Asia, Korean government is trying to promote development and consolidation of ports to cope with the lack of facilities. Thus, many projects for port development have been propelled including the enactment the 'Private investment promotion law for social overhead capital 1994.' However, there are still some unsettled issues since considerable part of risk is still allocated to the Government when it has to support the private businesses in these port investments whenever unexpected problems arise. Allocation of risk among the participants - in this case especially - is a very subtle issue, however, it was revealed that not many precedent researches were done on the subject. In my previous research, I classified and analyzed 4 principle risks i.e, construction, management, financial and social risk. This research investigates the reasonable allocation of the risks among the participants using the Hierarchial Fuzzy Process. In the result of analysis, responsibility of private party is the most important and it must put the responsibility before Government' roll concerned. Also, this research displayed and proposed the direction of management method on port development in a view of minimizing risk and maximizing initiative of a private party.

A Fuzzy Analytic Hierarchy Process (FAHP) Based on SERVQUAL for Hotel Service Quality Management: Evidence from Vietnam

  • NGUYEN, Phi-Hung
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.2
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    • pp.1101-1109
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    • 2021
  • Nowadays, quality affects product or service performance and customer loyalty in the competitive business' environment. This is truly important when it comes to how the customer interprets the service's satisfaction and the judgment of the purchase process as a whole, in view of the fact that service quality is an abstract and elusive construction due to the three characteristics of services: intangibility, heterogeneity, and inseparability of output and consumption. The main purpose of this paper is to determine the hotel service quality using the Fuzzy Analytic Hierarchy Process (FAHP) and SERVQUAL method. In this study, a five-star hotel's real case is considered in evaluating the service quality criteria. The results revealed that Tangibles and Assurance are the most critical service quality criteria in the hotel industry. Accurate records, service consistency, Necessary arrangements for disabled people, Service flexibility to guests' demands, and Providing the services at the time it promises are the most influencing sub-criteria of service quality. These findings indicate that hotels should concentrate on sequentially and organized priority factors to enhance service quality. This method of service quality assessment may also aid in distinguishing between hotels. Finally, as a future direction, more additional parameters can be used as a potential guide in our proposed model for the dynamic decision-making approach.

Extraction of Cause Factors to Enhance the Competition of Ship Management Industry Considering Ship's Lifecycle based an Intuitionistic Fuzzy DEMATEL&ISM (직관적퍼지 DEMATEL&ISM법 기반 선박의 전주기를 고려한 선박관리산업의 경쟁력 강화 원인요인 도출)

  • Jang, Woon-Jae
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.27 no.2
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    • pp.228-237
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    • 2021
  • In those day, the Busan local government had instituted a rule to support and enhance competition as well as improve respect for the ship management industry. This study aims to extract the cause factors to enhance such competition using intuitionistic decision making trial and evaluation laboratory (DEMATEL) and interpretive structural modeling (ISM) methods. First, eight factors were extracted from the specifications in the Ship Management Industry Development Act. Second, the intuitionistic fuzzy number was converted to a crisp number using the standard fuzzy number. Third, the influence relationship was analyzed using DEMATEL, and the priority ranks for the factors are determined using ISM. From the results of the impact relationship analysis, the three main cause factors were determined as improvement of technical ship management capability, improvement of expertise of manpower for onshore management, and improvement of the quality of the Korean seafarer. The priorities under the ISM method, in descending order, were as follows: improvement of the quality of Korean seafarers, improvement of professionalism among the manpower for shore management, improvement of technical ship management capability, improvement of commercial ship management capability, establishment of a comprehensive information system, improvement of the working conditions and employment environment for seafarers, financial support such as overseas orders, and strengthening the availability of foreign seafarers. Therefore, it is necessary to prioritize policy promotion based on these factors, especially the top three, as these have the highest impact.

A Frequency Allocation Method for Cognitive Radio Using the Fuzzy Set Theory (퍼지 집합 이론을 활용한 무선인지 주파수 할당 알고리즘)

  • Lee, Moon-Ho;Lee, Jong-Chan
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.33 no.9B
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    • pp.745-750
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    • 2008
  • In a cognitive radio based system, quality of service (QoS) for the secondary user must be maintained as much as possible even while that of the primary user is protected all he time. In particular, switching wireless links for the secondary user during the transmission of multimedia data causes delay and information loss, and QoS degradations occur inevitably. The efficient resource management scheme is necessary to support the seamless multimedia service to the secondary user. This paper proposes a novel frequency selection method based on Multi-Criteria Decision Making (MCDM), in which uncertain parameters such as received signal strength, cell load, data rate, and available bandwidth are considered during the decision process for the frequency selection with the fuzzy set theory. Through simulation, we show that our proposed frequency selection method provides a better performance than the conventional methods which consider the received signal strength only.

Efficient Technology Mapping of FPGA Circuits Using Fuzzy Logic Technique (퍼지이론을 이용한 FPGA회로의 효율적인 테크놀로지 매핑)

  • Lee, Jun-Yong;Park, Do-Soon
    • The Transactions of the Korea Information Processing Society
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    • v.7 no.8
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    • pp.2528-2535
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    • 2000
  • Technology mapping is a part of VLSI CAD system, where circuits in logical level are mapped into circuits in physical level. The performance of technology mapping system is evaluatecJ by the delay and area of the resulting circuits. In the sequential circuits, the delay of the circuit is decided by the maximal delay between registers. In this work, we introduce an FPGA mapping algorithm improved by retiming technique used in constructive level and iterative level, and by fuzzy logic technique. Initial circuit is mapped into an FPGA circuit by constructive manner and improved by iterative retiming. Criteria given to the initial circuit are structured hierarchically by decision-making functions of fuzzy logic. The proposed system shows better results than previous systems by the experiments with MCNC benchmarkers.

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