• Title/Summary/Keyword: Future knowledge information society

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Data Technology: New Interdisciplinary Science & Technology (데이터 기술: 지식창조를 위한 새로운 융합과학기술)

  • Park, Sung-Hyun
    • Journal of Korean Society for Quality Management
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    • v.38 no.3
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    • pp.294-312
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    • 2010
  • Data Technology (DT) is a new technology which deals with data collection, data analysis, information generation from data, knowledge generation from modelling and future prediction. DT is a newly emerged interdisciplinary science & technology in this 21st century knowledge society. Even though the main body of DT is applied statistics, it also contains management information system (MIS), quality management, process system analysis and so on. Therefore, it is an interdisciplinary science and technology of statistics, management science, industrial engineering, computer science and social science. In this paper, first of all, the definition of DT is given, and then the effects and the basic properties of DT, the differences between IT and DT, the 6 step process for DT application, and a DT example are provided. Finally, the relationship among DT, e-Statistics and Data Mining is explained, and the direction of DT development is proposed.

Factors Affecting Customer Information/Knowledge Quality in Customer Relationship Management : Focused on Service Industry (고객관계관리(CRM)에서 고객정보/고객지식 품질에 영향을 미치는 요인 : 서비스 산업을 중심으로)

  • Jung, Hyun-Joo;Koh, Joon;Kim, Young-Gul
    • Korean Management Science Review
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    • v.19 no.2
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    • pp.1-23
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    • 2002
  • It has been considered as a means for sustaining a competitive advantage for companies to build and maintain long-term relationships with customers. It is without any doubt that many companies have tried to initiate Customer Relationship Management (CRM). For the effective management of customer relationships, it is critical that they acquire. share and use customer information and knowledge. In this paper, we deduced 9 important factors affecting the qualify of customer information and knowledge from the literature reviews on CRM, and developed the questionnaire to measure these factors. The factors are again categorized into organizational system, employees and IT. We analyzed data collected from 30 companies in service industries such as the finance. distribution and communication industries. The result of data analysis demonstrates that the employees' analytical shills and appraisal and reward systems are closely related to the quality of customer information, and analytical skills and IT support for communications with customers are associated with the quality of customer knowledge. implications of findings and future research directions are discussed.

The Effect of Knowledge Sharing Activity on Computational Thinking through Design Thinking Project and Team Activity Satisfaction (디자인씽킹 프로젝트와 팀활동만족도를 매개로 한 지식공유활동이 컴퓨팅사고력에 미치는 영향)

  • Park, Jeongseon;Park, Sanghyeok
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.13 no.4
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    • pp.1-11
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    • 2017
  • Our society has changed from an industrial society to a knowledge - based society, and the need for new knowledge creation activities through the convergence of various knowledge is emphasized. In accordance with these changes, universities aiming at nurturing human resources for society have sought new approaches and changes. The discussion of various curriculum for the future talent training in the university is aimed at the goal of developing problem solving ability irrespective of the subject of education or major. In this study, we tried to show that computational thinking ability can be improved by strengthening creative team activities by combining design thinking method in computer curriculum of general education course of university. To do this, we conducted a design thinking team project for students of computer general education course at G university in Gyeongnam province and conducted a survey. The results of the questionnaire were verified by statistical methods. The variables of this study satisfied both the validity and the reliability. Multiple regression analysis showed that knowledge sharing, team activity satisfaction, and design thinking project satisfaction factors all affect computing thinking ability.

Examination of Board Independence and Board Involvement: The Role of Information Provision and Sharing (이사회 독립성과 이사회 관여: 정보 제공 및 공유를 중심으로)

  • Yoon, Hyunjoong
    • Knowledge Management Research
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    • v.17 no.4
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    • pp.105-127
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    • 2016
  • There is a growing awareness about the role of the board of directors in decision making, which is crucial to vitalize board activities in Korean firms. Given the academic and social needs, the current study is designed to identify the relationship between board independence and the board involvement of directors, highlighting the important aspects of information provision from diverse channels and information sharing among external directors. In this study, I include not only traditional variables to address the structural independence of the board but also the information provision and information sharing variables to explain how external directors, on average, are involved in board decisions. The research results from 136 Korean business samples show positive relationships between board independence and board involvement, but the influence of information provision and sharing proves to be significant in increasing the level of the board involvement of external directors. These findings suggest that active communication and information sharing among external directors, as well as an independent structural design for the board of directors, are important factors to improve the level of board involvement. Based on these results, the current paper provides theoretical and practical implications for corporate governance and knowledge management. Future research directions and limitations are also discussed.

Understanding Security Knowledge and National Culture: A Comparative Investigation between Korea and the U.S

  • Kwak, Dong-Heon;Kizzier, Donna Mcalister;Zo, Hang-Jung;Jung, Eui-Sung
    • Asia pacific journal of information systems
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    • v.21 no.3
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    • pp.51-69
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    • 2011
  • Security has been considered one of the most critical issues for managing IT resources in many organizations. Despite a growing interest and extensive research on security at various levels, little research has focused on the comparison of security knowledge levels between different cultures. The current study investigates and compares the security knowledge level between Korea and the U.S. Based on the literature review of spyware, Hofstede's cultural dimensions, and security knowledge, this study identifies three constructs (i.e., security familiarity, spyware awareness, and spyware knowledge) to examine the difference of security knowledge levels between Korea and the U.S. Six hundred ninety-six respondents from Korea and the U.S. participated in the survey, and an in-depth analysis based on analysis of covariance (ANCOVA) was carried out. The results show that the levels of security familiarity, spyware awareness, and spyware knowledge are significantly lower in Korea than in the U.S., as expected. These findings present a significant association between national culture and security knowledge, and the degree of individualism (or collectivism) plays an especially critical role in the perception of security. A number of implications for academia and practitioners emerge. Limitations and future research directions are discussed in the conclusion.

A Structure of Domain Ontologies and their Mathematical Models

  • Kleshchev, Alexander S.;Artemjeva, Irene L.
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2001.01a
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    • pp.410-420
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    • 2001
  • A primitive conceptualization is defined as the set of all intended situations. A non-primitive conceptualization is defined as the set of all the pairs every of which consists of an intended knowledge system and the set of all the situations admitted by the knowledge system. The reality of a domain is considered as the set of all the situation which have ever taken place in the past, are taking place now and will take place in the future. A conceptualization is defined as precise if the set of intended situations is equal to the domain reality. The representation of various elements of a domain ontology in a model of the ontology is considered. These elements are terms for situation description and situations themselves, terms for knowledge description and knowledge systems themselves, mathematical terms and constructions, auxiliary terms and ontological agreements. It has been shown that any ontology representing a conceptualization has to be non-primitive if either (1) a conceptualization contains intended situations of different structures, or (2) a conceptualization contains concepts designated by terms for knowledge description, or (3) a conceptualization contains concept classes and determines properties of the concepts belonging to these classes, but the concepts themselves are introduced by domain knowledge, or (4) some restrictions on meanings of terms for situation description in a conceptualization depend on the meaning of terms for knowledge description.

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A Knowledge Integration Model for Corporate Dividend Prediction

  • Kim, Jin-Hwa;Won, Chae-Hwan;Bae, Jae-Kwon
    • 한국경영정보학회:학술대회논문집
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    • 2008.06a
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    • pp.129-134
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    • 2008
  • Dividend is one of essential factors determining the value of a firm. According to the valuation theory in finance, discounted cash flow (DCF) is the most popular and widely used method for the valuation of any asset. Since dividends play a key role in the pricing of a firm value by DCF, it is natural that the accurate prediction of future dividends should be most important work in the valuation. Although the dividend forecasting is of importance in the real world for the purpose of investment and financing decision, it is not easy for us to find good theoretical models which can predict future dividends accurately except Marsh and Merton (1987) model. Thus, if we can develop a better method than Marsh and Merton in the prediction of future dividends, it can contribute significantly to the enhancement of a firm value. Therefore, the most important goal of this study is to develop a better method than Marsh and Merton model by applying artificial intelligence techniques.

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An Analysis of Patterns of Knowledge Flows of Science and Technology Using Scientific Papers and Patents (과학논문과 특허를 통한 과학기술 지식흐름의 특성분석)

  • Park, Hyun-Woo;Sung, Oong-Hyun
    • Knowledge Management Research
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    • v.9 no.1
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    • pp.39-59
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    • 2008
  • This paper is an empirical study to analyze the flow of knowledge in science and technology in order to predict technology innovation. Here, we use the information of scientific papers and patents to look into the characteristics of how knowledge is created in science, technology and industry. Based on the characteristics we find, we are able to understand the relationships between science and technology, and technology and industry. In this paper, we adopt multivariate analysis of variance (MANOVA) using scientific papers in SCI database and US patents filed by Korean inventors in order to analyze the patterns of knowledge flows of science and technology. Finally, we present the direction for future study by using the research results.

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The Effect of Transactive Memory Capability and Social Capital on Knowledge Sharing Intention: Moderating Effect of Tenure (트랜잭티브 메모리 역량과 사회적 자본이 지식공유의도에 미치는 영향: 근속년수의 조절효과)

  • Han, Su Jin
    • Journal of Information Technology Applications and Management
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    • v.29 no.4
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    • pp.35-49
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    • 2022
  • Knowledge sharing occurs through voluntary interactions between human actors. In this paper, from the perspective of social interaction, the effect of transactive memory capability and social capital (bridging social capital and bonding social capital) on knowledge sharing intention was analyzed, and tenure was demonstrated as a moderating factor that can strengthen their relationship. Therefore, the results of this study are summarized as follows. First, it was verified that the transactive memory capability had a significant positive effect on the knowledge sharing intention. Second, it was found that the bridging social capital and bonding social capital held by individuals had a significant positive effect on knowledge sharing intention. Social capital is understood to form an individual's voluntary motivation for knowledge sharing. Third, it was verified that the moderating effect of tenure suggested in this study was not significant. Based on the results of this study, implications and future research directions were presented.

A Knowledge Management System for Supporting Development of the Next Generation Information Appliances (차세대 정보가전 신제품 개발 지원을 위한 지식관리시스템 개발)

  • Park, Ji-Soo;Baek, Dong-Hyun
    • Information Systems Review
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    • v.6 no.2
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    • pp.137-159
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    • 2004
  • The next generation information appliances are those that can be connected with other appliances through a wired or wireless network in order to make it possible for them to transmit and receive data between them and to be remotely controlled from inside or outside of the home. Many electronic companies have aggressively invested in developing new information appliances to take the initiative in upcoming home networking era. They require systematic methods for developing new information appliances and sharing the knowledge acquired from the methods. This paper stored the knowledge acquired from developing the information appliances and developed a knowledge management system that supports the companies to use the knowledge and develop their own information appliances. In order to acquire the knowledge, this paper applied two methods for User-Centered Design in stead of using the general ones for knowledge acquisition. This paper suggested new product ideas by analyzing and observing user actions and stored the knowledge in knowledge bases, which included Knowledge from Analyzing User Actions and Knowledge from Observing User Actions. Seven new product ideas, suggested from the User-Centered Design, were made into design mockups and their videos were produced to show the real situations where they would be used in home of the future, which were stored in the knowledge base of Knowledge from Producing New Emotive Life Videos. Finally, data on present development states of future homes in Europe and Japan and newspapers articles from domestic newspapers were collected and stored in the knowledge base of Knowledge from Surveying Technology Developments. This paper developed a web-based knowledge management system that supports the companies to use the acquired knowledge. Knowledge users can get the knowledge required for developing new information appliances and suggest their own product ideas by using the knowledge management system. This will make the results from this research not confined to a case study of product development but extended to playing a role of facilitating the development of the next generation information appliances.