• The Korean Journal of Archival Studies
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• no.50
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• pp.351-388
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• 2016

The purpose of this study was to survey the electronic records for professionals on the effectiveness of the government's 3.0 full-text open information service (FOIS). By using Authenticity, Reliability, Integrity, and Usability as criteria, the management conditions of electronic records on InterPARES were analyzed in the public sector. Through this analysis, this study provided some suggestions on how management conditions for electronic records for the government 3.0 FOIS may be improved. A direction to ensure effective electronic records management was also suggested. Based on the literature review, a questionnaire was developed. The study results were as follows. First, Authenticity and Reliability were lower than the other criteria scores. In particular, Integrity had a higher score while Authenticity, Reliability, and Usability showed average scores. Second, there were various perspectives on electronic records management depending on the individuals' backgrounds and no statistically significant differences were found. In particular, administrators who are in their thirties and archivists with two to four years of experience showed higher scores in the four criteria. Based on these results, this study suggested systematic improvement plans for functions and services based on the four criteria in the Korean government's 3.0 FOIS.