• 제목/요약/키워드: Fitness for Service

검색결과 180건 처리시간 0.023초

서비스업 사업장 안전분위기 평가에 관한 연구 (A Study on the Evaluation of Safety Climate in the Service Industry)

  • 권오준;최성원;김영선
    • 한국안전학회지
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    • 제25권4호
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    • pp.76-83
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    • 2010
  • As one of crucial industries, the service industry occupies a large part of economy in Korea poor in natural resources. However, prevention of industrial disasters has been promoted mainly in manufacturing and construction industries where the frequencies of such disasters and victims are high. Research on the evaluation of workplace safety climate has been conducted centering on traditional industries like manufacturing and construction, and few studies have been made for service businesses. The objective of this study was to evaluate workplace safety climate perceived in the field by workers engaged in service businesses and to contribute to the establishment of industrial safety and health policies in consideration of the characteristics of each business category. Using research variables safety knowledge, safety attitude, safety motivation, safety participation, safety compliance, and safeness of work environment, we evaluated comprehensive workplace safety climate based on the causal relations among the variables. In the results of analyzing data from a questionnaire survey of service business employees, statistically significant effect relations among the variables were identified, and the fitness of the model with approved reliability and validity was verified.

패밀리레스토랑의 서비스 접점 요소가 고객의 감정적 반응 및 만족도에 미치는 영향에 관한 연구 (Study on the Effects of Service Encounter Elements in a Family Restaurant Based on Customers' Emotional Response and Satisfaction)

  • 정효선;윤혜현
    • 한국식생활문화학회지
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    • 제25권4호
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    • pp.456-465
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    • 2010
  • The purpose of this study was to understand the interrelationships between customers' perception of service encounter elements, customers' emotional response and customer satisfaction in a family restaurant. Based on a total of 408 samples, this study reviewed the reliability and fitness of the research model and verified a total of 4 hypotheses using the Amos program. The hypothesized relationships of the model were tested simultaneously using a structural equation model (SEM). The proposed model provided an adequate fit to the data, ${\chi}^2$=821.151 (df=333), CMIN/df 2.466, GFI .878, NFI .927, IFI .955, TLI .949, CFI .955, RMSEA .060. The results showed that human factor ($\beta$=.426) and physical factor ($\beta$=.266) as service encounter elements in family restaurants were indicated to have a positive (+) influence on customers' positive emotion. For influence of customers' negative emotion, human factor ($\beta$=-.157) was surveyed to have a negative (-) influence. Also, customers' positive emotion ($\beta$=.716) and negative emotion ($\beta$=-.081) had significant effects on customer satisfaction. Limitations and future research directions are also discussed.

가스배관의 안전성 평가방안에 대한 고찰 (I) -용접부위 파괴 및 피로특성을 중심으로-

  • 김우식;고영태
    • 한국산업안전학회:학술대회논문집
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    • 한국안전학회 2000년도 춘계 학술논문발표회 논문집
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    • pp.7-12
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    • 2000
  • 전국에 천연가스를 공급하기 위해 지하에 매설된 가스배관은 파괴 또는 파손 발생시 경제적, 인적인 면에서 대형 재해를 일으킬 뿐만 아니라 에너지의 안정한 공급이 위협받게 되어 산업적인 면에서도 큰 손실을 유발하게 된다. 가스배관에 대하여 적합한 파괴안전성 평가를 수행하고, 불가피한 손상이 발생할 경우 사용적합성평가(Fitness For Service)를 통해 대처방안을 수립할 경우, 에너지 공급의 안정화 및 경제적, 사회적 손실의 방지를 이루며 안전하고 효율적인 배관망 운용을 할 수 있다. (중략)

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병원전문화 전략유형의 적합성과 조직성과 분석 (The Fitness and Organizational performance Analysis of Hospital Specialization Strategy Types)

  • 김한성;김영훈;우정식;이해종;윤병준;한휘종;최영진
    • 한국병원경영학회지
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    • 제17권4호
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    • pp.87-115
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    • 2012
  • This research classified hospital specialization strategy types through cluster analysis, analyzed fitness of hospital specialization strategy types for external environment or organizational structure, and examined relation between hospital specialization strategy types and organizational performance. This research surveyed 1,437 hospitals which have more than 30 patient's bed and practice national health service in Korea. Specifically, this research divided into two part : external fit - analysis of relation between external environment and specialization strategy, internal fit-analysis of relation between organizational structure factors and specialization strategy. also, as the organizational performance for achieving specialization strategic purpose, not only the productivity, efficiency, profit but also the medical quality was considered. In case of external fit, many hospitals chose integration type if there are a lot of competitive hospitals and regional population. Particularly, if there are many competitive hospitals, concentration type is chosen. In contrast, if there are many doctors in the region, differentiation type is chosen. In case of internal fit, according to organization type and patient's bed number, hospitals chose different types. If it is a general hospital and has a few bed number, generalization or concentration type is chosen. Tertiary hospital or the hospital with many patient's bed chose differentiation type. According to the number of specialists, if there are a few specialists, generalization or concentration type is chosen. If there are many specialists, differentiation type has high fitness for the hospital. In relation to strategy types and organizational performance, differentiation type has best result. Differentiation type has a good result in 7 items out of 11.

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여고생의 화장행동과 화장품 구매불안에 관한 연구 (A Study of the Make-up Behaviors and Consumers Anxiety in Purchasing Cosmetics of the Female High School Student)

  • 김현희;유태순
    • 한국의류학회지
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    • 제26권2호
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    • pp.251-262
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    • 2002
  • The purpose of this study is understanding female high school student's make-up culture by developing the recognition criteria for their make-up behavior and anxiety in purchasing cosmetics. This study targeted 524 female high school students who attended vocational and academic high school located in Daegu, Korea. SPSS WIN package was used fur statistics and MANOVA, ANOVA, LSD post-verification was conducted for data analysis. The conclusion of this study is as fellowed ; (1) Academic groups showed statistically different tendency to 6 reasons of make-up behavior ; interest in make-up was chosen most for the reason and etiquette, make-up satisfaction, aesthetics, fashion, synchronism comes next in the order. (2) In case of vocational group, it also showed different tendency to 6 reasons of make-up behavior ; interest in make-up was also most highly chosen reason as the academic group and etiquette was next and then make-up satisfaction, aesthetics, fashion were same level and synchronism was shown to be the lowest chosen reason in the order. (3) Academic group showed different level of anxiety from the 11 reasons of anxiety in purchasing cosmetics ; also anxiety of material was highly chosen reason and then fitness, price, color, quality, utility, purchasing, after service, fashion, label-trust, other people's comments comes next for the reason. (4) Vocational group also showed different level of anxiety from 11 reasons of anxiety in purchasing cosmetics; also anxiety of material was highest reason (same as the academic group) and then fitness, color, quality, price, utility, after service, label-trust, fashion, buying, other people's comments comes next for the reason.

키넥트 모션인식과 ECG센서의 심박수 측정을 기반한 스마트 원격 재활운동 시스템 (Smart Remote Rehabilitation System Based on the Measurement of Heart Rate from ECG Sensor and Kinect Motion-Recognition)

  • 김종진;권성주;이영숙;정완영
    • 센서학회지
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    • 제24권1호
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    • pp.69-77
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    • 2015
  • The Microsoft Kinect is a motion sensing input device which is widely used for many motion recognition applications such as fitness, sports, and rehabilitation. Until now, most of remote rehabilitation systems with the Microsoft Kinect have allowed the user or patient to do rehabilitation or fitness by following the motion of a video screen. However in this paper we propose a smart remote rehabilitation system with the Microsoft Kinect motion sensor and a wearable ECG sensor which can allow patients to offer monitoring of the individual's performance and personalized feedback on rehabilitation exercises. The proposed noble smart remote rehabilitation is able to monitor and measure the state of the patient's condition during rehabilitation exercise, and transmits it to the prescriber. This system can give feedback to a prescriber, a doctor and a patient for improving and recovering motor performance. Thus, the efficient rehabilitation training service can be provided to patient in response to changes of patient's condition during exercise.

호텔 조리종사자의 직무착근도가 직무만족, 경력몰입 및 이직의사에 미치는 영향 (The Effects of Hotel Culinary Employee's Job Embeddedness on Job Satisfaction, Career Commitment and Turnover Intention)

  • 전유명
    • 한국조리학회지
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    • 제20권6호
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    • pp.41-55
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    • 2014
  • 본 연구는 부산 울산 지역 특1급 호텔에 근무하는 조리종사자 225명을 대상으로 직무착근도가 직무만족, 경력몰입, 이직의사에 미치는 영향 관계를 분석하기 위해 SPSS 18.0을 사용하여 빈도 분석, 요인분석, 신뢰도분석, 상관관계분석, 회귀분석을 실시하였다. 연구결과, 첫째, 호텔 조리종사자의 직무착근도가 직무만족에 미치는 영향을 검증한 결과, 적합(fit), 희생(sacrifice), 연계(links)가 직무만족에 정(+)에 영향을 미치는 것으로 나타났으며, 둘째, 호텔 조리종사자의 직무착근도의 적합과 희생이 경력몰입에 정(+)에 영향을 미치는 것으로 나타났다. 셋째, 호텔 조리종사자의 직무착근도는 적합과 희생이 이직의사에 부(-)에 영향을 미치는 것으로 나타났으며, 넷째, 직무만족도가 이직의사에 부(-)의 영향을 미치는 것으로 나타났다. 다섯째, 경력몰입은 이직의사에 부(-)의 영향을 미치는 것으로 나타났다. 이러한 결과를 통해 호텔 조리종사자의 직무착근도가 높을수록 직무를 만족시키고, 경력몰입을 증가시켜 이직하려고 하는 의도를 감소시킬 수 있다는 것을 알 수 있었다.

연관규칙을 이용한 잠재성장모형의 개선방법론 (A Methodology for Improving fitness of the Latent Growth Modeling using Association Rule Mining)

  • 조영빈;전재훈;최병우
    • 한국융합학회논문지
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    • 제10권2호
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    • pp.217-225
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    • 2019
  • 대표적인 종단자료 분석방법인 잠재성장모형(Latent Growth Modeling)은 무조건적 모형과 조건적 모형으로 구분한다. 잠재성장모형의 무조건적 모형 성장궤적은 선형으로 가정하여 분석하는 경우가 많다. 본 연구는 선형 성장궤적으로 가정하여 모형 적합도가 미달하는 경우 연관규칙기법을 이용하여 모형 적합도를 제고하는 방법론을 제안한다. 방법론은 연관규칙 마이닝의 순차패턴(Sequential Pattern)을 사용한다. 이를 위하여 종단자료를 분위별로 나누고, 각 분위에 속한 종단자료의 기간 변화를 산출한 뒤 이를 순차 패턴 화하였다. SPSS AMOS를 이용하여 한국고용정보원의 2001년부터 6년간 조사한 청년 패널 자료로 효과성을 검증하였다. 기존 단순선형함수를 가정할 때와 비교하여 모형 적합도가 상승하는 것을 확인할 수 있었다.

A Study on Application of Ubiquitous Technology for Convenient Environment in Cruise Ship

  • ;;;심준환
    • 공학교육연구
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    • 제15권5호
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    • pp.82-86
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    • 2012
  • These days, the cruise tourist industry is one of the most dynamic and fastest growing components of the leisure industry in the world. Therefore, the cruise ship with ubiquitous technology is expected to enhance the operation efficiency of the ship. It can also provide valuable addition to the ship's service as well as high quality of life to crews and passengers. Since a large number of passengers are dwelling in cruise ship, all passengers are not easy to use ship's facilities, such as restaurants, fitness center, swimming pool and spa at anytime they want. In this paper, passenger service system in ship environment is tested in similar environment and under ship operation condition. We have proposed three applications of ubiquitous technology using Zigbee communication and LabView program.