• Asia Marketing Journal
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• 제15권2호
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• pp.49-73
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• 2013

In this study, the author develops and tests a model that incorporates the mediating effects of two frontline employee psychological variables (emotional exhaustion and intrinsic motivation) based on job demand and resource model. As a form of environmental resource, person-organization fit was proposed as a leading factor of frontline employee boundary spanning behavior through emotional exhaustion and intrinsic motivation. All measures were adapted from or developed based on prior research. Data for the study were collected from a cross-sectional sample of retail bank employees in South Korea. Questionnaires were distributed to 500 frontline employees across several banks. Of these, 322 usable questionnaires were returned. To analyze the data, a structural equation model procedure using LISREL 8.5 was employed. Results show that an employee's perceived fit with his/her organization enhances intrinsic motivation and reduces emotional exhaustion. These mechanisms, in turn, increase the employee's boundary spanning behavior. These results support the notion that person-organization fit should be one of the factors affecting motivation, affect and attachment, and extends such an understanding to a purely service-based environment among customer contact employees. Results also confirms that P-O fit can be viewed as environmental resources, and the JD-R model provides a theoretical base in further studying the antecedent role of P-O fit on frontline employees's boundary spanning behavior through intrinsic motivation and emotional exhaustion. These results suggest that organizations have to do their best to manage P-O fit, be it through employee screening or training and workshops to try and align organization and employee values and objectives. If managers of organizations are positively evaluated by the employees, it will be easier for them to, give things of value to employees, such as sense of direction, values, and recognition, and receive other things in return such as esteem and responsiveness. Consequently, organizational leaders are not only able to manage employee experiences, but also their fit with the organization. Even if a manager cannot control employee P-O fit, this research suggests, that a focus on reducing emotional exhaustion rather than increasing intrinsic motivation seems optimal. This research also supports the idea that motivation has a direct association with a frontline employee's boundary spanning behavior. Even in situations where emotional exhaustion cannot be reduced, organizations may still influence frontline behaviors through motivation.

• 지역사회간호학회지
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• 제28권4호
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• pp.513-523
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• 2017

Purpose: We evaluated the psychometric properties of a questionnaire on the acceptance of the quality improvement information system (QIIS) among long-term care workers (mostly nurses). Methods: The questionnaire composes of 21 preliminary questions with 5 domains based on the Technology Acceptance Model and related literature reviews. We developed a prototype web-based comprehensive resident assessment system, and collected data from 126 subjects at 75 long-term care facilities and hospitals, who used the system and responded to the questionnaire. A priori factor structure was developed using an exploratory factor analysis and validated by a confirmatory factor analysis; its reliability was also evaluated. Results: A total of 16 items were yielded, and 5 factors were extracted from the explanatory factor analysis: Usage Intention, Perceived Usefulness, Perceived Ease of Use, Social Influence, and Innovative Characteristics. The five-factor structure model had a good fit (Tucker-Lewis index [TLI]=.976; comparative fit index [CFI]=.969; standardized root mean squared residual [SRMR]=.052; root mean square error of approximation [RMSEA]=.048), and the items were internally consistent(Cronbach's ${\alpha}=.91$). Conclusion: The questionnaire was valid and reliable to measure the technology acceptance of QIIS among long-term care workers, using the prototype.

• 간호행정학회지
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• 제21권5호
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• pp.542-551
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• 2015

Purpose: This study was done to evaluate validity and reliability of the Korean version of the expanded nursing stress scale (ENSS). Methods: Forward-backward translation of ENSS from English to Korean was conducted. The translated instrument was pilot-tested and administrated to 285 nurses who worked in five general hospitals in Korea. Internal consistency reliability was assessed using Cronbach's ${\alpha}$ and composite reliability. Validity was evaluated through construct validity with confirmatory factor analysis, convergent and discriminant validity. Results: The Korean version of ENSS showed a reliable internal consistency with Cronbach's ${\alpha}$ .95 and composite reliability .99. Model fit indexes for 46 items were validated by confirmatory factor analysis(goodness of fit index .82, Tucker-Lewis index .92, root mean square error of approximation .04), indicating suitable construct validity. Factor loading of the 48 items (.47~.88) and average variance extracted out of nine factors (.52~.71.) indicated satisfactory convergent validity. Some values of square of the correlation coefficient between factors (.12~.89) were higher than average variance extracted values of each factor (.52~.71) so that it partly satisfied discriminant validity. Conclusion: Findings show that the Korean version ENSS has good reliability and suitable validity; therefore, can be used to assess and identify Korean nurses' job stress.

• 한국심리학회지 : 문화 및 사회문제
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• 제29권1호
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• pp.25-51
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• 2023

본 연구는 남성 동성애자의 이성애불편감 척도(Heterophobia Scale for Gay Male: HGM)를 한국판으로 타당화하는 목적을 가진다. 이성애불편감(heterophobia)은 성소수자가 이성애자들에 대해 가지는 거부감, 공포, 회피를 의미한다. 이성애불편감의 하위 3요인은 남성 이성애자에 대한 '불편/회피', '단절', '거절 예측'이다. 한국판 HGM을 타당화하기 위해, 문항 번역, 문항분석, 탐색적 요인분석을 실시하였다. 탐색적 요인분석은 213명의 남성 동성애자를 대상으로 실시하였고, 3요인과 13개의 문항이 도출되었다. 확인적 요인분석은 K-HGM의 적절한 적합도와 3요인 구조를 지지하였다. K-HGM의 신뢰도, 수렴 타당도, 변별 타당도, 관련 척도들과의 관계(K-SOMS, K-MISS-G, SDS-9, RS)도 적절하였다. 결과적으로 K-HGM은 한국에서 남성 동성애자를 대상으로 이성애불편감을 측정하기에 타당한 도구이다. 본 연구결과에 대해 논하며 연구 의의 및 한계점, 후속 연구의 방향에 대해 제안하였다.

• 응용통계연구
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• 제24권2호
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• pp.411-424
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• 2011

조직연구에서 개인 직무, 개인-조직, 개인-환경 사이의 부합수준은 성과에 대한 주요한 영향요인으로 다루어져 왔다. 개인-조직이 추구하는 가치부합수준은 조직의 구성원으로 하여금 동기유발의 주요한 요인으로 조명되고 있다. 그러나 이런 부합수준 성과관련 연구에서 부합수준별 성과, 혹은 성과의 극대화률 설명하는 만족적 부합수준을 경정하기 위해 적용가능한 방법론의 개발관련 연구는 미미한 수준이다. 기존 연구에서 이런 부합수준-성과 간의 관계를 연구하는데 활용되는 지표들은 두 프로파일의 요인별 차이값, 차이제곱값, 차이 절대값, 측정 도구 사이의 상관관계를 나타내는 Q 값, 두 프로파일 사이의 순위상관을 나타내는 $Q_r$이다 그러나 이런 지표들은 두 프로파일의 부합수준 성과간의 관계를 연구하는데 많은 한계를 보여주고 있다. 특히, Edwards의 단일 설명변수에 대한 다항회귀분석과 반응표면분석을 활용한 방법론은 두 프로파일의 개별 설명변수 차이 값의 종속변수에 대한 영향만을 개별적으로 보여주고 설명변수를 모두 고려할 경우 차이 프로파일을 구성하는 개별요소별 성과를 극대화하는 값이나 수준이 어떠해야 하는지에 대해서는 해답을 주지 못하고 있다. 따라서 본 연구는 이러한 문제의 해결을 위해 다변량 이차다항회귀 모형을 적용하여 다중반응표면분석을 통해 개인-조직, 부합수준-성과 간의 관계를 검증하였다.

• 시큐리티연구
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• 제41호
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• pp.123-151
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• 2014

이 연구에서는 민간경비원을 대상으로 직무착근도가 이중몰입에 어떠한 영향을 미치는지 실증적 분석을 통해 그 결과를 살펴보았다. 먼저 독립변인으로 직무착근도를 선정하였고, 직무착근도는 적합성, 연계, 희생의 세 가지 하위요소로 구분하였다. 그리고 종속변인으로 이중몰입(조직몰입, 경력몰입)을 선정하였고, 통제변인으로 성별, 연령, 학력, 근무기간, 소득을 선정하였다. 다중회귀분석결과 직무착근도의 세 가지 구성요소인 적합성, 연계, 희생은 조직몰입과 경력몰입에 각각 유의미한 영향을 미치는 것으로 나타났다. 즉 자신의 조직 및 직무에 대해 잘 맞는다고 지각하고, 조직 내 구성원들과 연결되어 있는 정도가 높으며, 조직을 떠날 경우 잃게 되는 심리적 또는 물질적 편익에 대한 지각비용이 클수록 이중몰입이 높음을 알 수 있다. 하지만 통계적으로 유의미한 것으로 나타난 변인들을 모두 포함시켜 각 변인들을 서로 통제하도록 하였을 때, 조직몰입 모형에서는 연계의 효과는 사라졌고 적합성과 희생이 통계적으로 유의미한 효과를 나타내었다. 그리고 경력몰입 모형에서는 적합성과 연계의 효과는 사라졌고, 희생이 통계적으로 유의미한 효과를 나타내었다. 따라서 직무착근도의 구성요소 중 적합성과 희생이 가장 중요한 요소임을 알 수 있다. 이상의 결과에서 살펴보았듯이 직무착근도(적합성, 연계, 희생)는 민간경비원들의 이중몰입(조직몰입, 경력몰입)에 긍정적인 영향을 미치므로 조직차원에서 직무착근도를 증진시키기 위한 방안을 마련할 필요성이 있는데, 이를 위해 적합성과 관련하여서는 신규채용단계에서 조직에 적합한 구성원을 선발하고 채용 이후에는 질 높은 교육훈련이 이루어져야 할 것이며, 연계와 관련하여서는 조직 내 친목회, 정례회, 모임 등과 같은 제도를 활성화할 필요성 있으며, 희생과 관련하여서는 근무여건, 인센티브, 복지혜택 수준을 점진적으로 증진시킬 필요성이 있다.

• 복식문화연구
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• 제23권4호
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• pp.644-660
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• 2015

The social responsibility of fashion companies has become a crucial factor considering company image and awareness. Businesses have thus increased their CSR activities. However, few studies have shown clear and consistent results regarding the effectiveness of CSR activities. Therefore, this study focuses on the evaluation of the direct effect of CSR on trust and corporate reputation including its moderation by consumer's perceived fit and motivation. A total of 284 completed questionnaires were obtained from adult consumers in the fashion market with promotional leaflets for CSR activities as stimuli. The results were as follows. First, the dimensions for CSR activities were categorized as follows: Social welfare responsibility, environment protection, economic responsibility, social regulation compliance, customer protection, and culture and arts support. Further social regulation compliance, and economic and social welfare responsibilities positively affected corporate trust and reputation. Second, the main effect of perceived CSR activities and fit on corporate trust and reputation was significant, and the interaction effects of the social welfare, environment protection, and culture and arts support of CSR activities and fit were significant. Finally, the interaction effect of perceived CSR activities and motivation on corporate trust and reputation was not significant, but the main effect was significant. Implications of how to manage and enhance the effectiveness of CSR activities are offered.

• 구강회복응용과학지
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• 제24권2호
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• pp.193-201
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• 2008

하악 완전 무치악 환자의 보철수복에 있어 임플란트 식립 후 피개의치의 제작은 첫 번째 치료 옵션으로 고려되어질 수 있다. 임플란트 지지 텔레스코프 피개의치를 제작하는 경우 인공치 및 유지 장치의 배열을 위한 악간 공간이 필요하다. 임플란트 상부 보철물의 passive한 fit은 보철물의 기계적 실패를 막는 중요한 요소이다. Gold electroforming system을 이용하여 제작한 telescopic attachment는 우수한 마진 적합도 및 passive한 fit을 보이며 얇은 코핑 두께로 인하여 좁은 악간 공간에서도 사용이 가능한 장점이 있다. 본 증례에서는 4개의 임플란트 식립 후 Gold electroforming system을 이용하여 telescopic overdenture를 제작하여 기능 및 심미적으로 좋은 결과를 나타내었다.

• 한국산업보건학회지
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• 제7권1호
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• pp.99-112
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• 1997

A quantitative fit test, condensation nuclei counting(Portacount 8025, TSI), was performed concurrently with a qualitative fit test, sodium saccharin(FT-10, 3M) to evaluate FF values and to determine the correlation between two methods. Two brands of full facepieces, T, S and two brands of half masks, T, S, were fit tested, respectively, on 103 wearers one time. The FF values obtained by CNC QNFT were lognormally distributed. The FF values for T brand of respirators were statistically very much higher than those for S brand of respirators. For a full facepiece wearer combination having a $FF{\leq}100$, as determined by CNC QNFT, the point estimate of the probability of that combination not being rejected by the saccharin QLFT was found to be 0.09 with 90% confidence that this statistic is not expected to exceed 0.25. For a half mask wearer combination having a $FF{\leq}10$, as determined by CNC QNFT, the point estimate of the probability of that combination not being rejected by the saccharin QLFT was found to be 0.10 with 90%, confidence that this statistic is not expected to exceed 0.23. The uncertainty associated with each estimate, however, is large due to the small number of study subjects with inadequately fitting respirators. This result indicates that saccharin QLFT may be more suitable for adequately fitting respirators than inadequately fitting respirators.

• 한국정보시스템학회지:정보시스템연구
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• 제20권4호
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• pp.49-72
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• 2011

Business Process Change(BPC) is regarded as a salient factor to improve an organizations' efficiency in the current fast-changing business environment. Despite the tremendous popularity and great potential, the field of BPC adoption is littered with remarkable failures. Consequently, there have been many studies that have tried to identify the environmental factors that lead to successful BPC. However, most of them have not considered the effect of the interaction between the environmental factors on BPC success. According to Klempa(1995), the fit between environmental factors of a company may have the impact on its BPC success. Under this background, this paper empirically examines the effects of the fit between the type of BPC and the organization's culture on the success of BPC. Organization's cultures, organizational learning, as well as knowledge sharing are the dominant causes that have impact on the innovation characters of organization. Whether an organization has safety-oriented homogeneous culture or it has the change-oriented heterogeneous culture may have impact on its implementation of BPC. Also the implementation of BPC may be affected by whether the organization adopts the improvement project which accompanies only small changes or it adopts the innovation project which leads to critical changes. Thus, we analyzed the effect of the fit between the organization's culture and its BPC type on BPC success by using the survey data collected from the companies that have adopted BPC. The findings presented in this paper show that the organization having heterogeneous culture practicing innovation project and the organization having homogeneous culture practicing the improvement project resulted in the excellent BPC success.