• Title/Summary/Keyword: Firm behavior

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Knowledge sharing in the evolution of Internet portals (인터넷 포털 진화에서의 지식공유)

  • Park, Seung-Bong;Kim, Jae-Young;Han, Jae-Min;Seo, Min-Kyo
    • Proceedings of the Korea Database Society Conference
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    • 2008.05a
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    • pp.13-30
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    • 2008
  • The objective of this study is to explore a knowledge sharing typology for Internet portals based on knowledge-based view of firm. Furthermore, we provide insights into how the evolution of Internet portals takes place by describing user behavior of knowledge sharing. For doing this, we first present a typology of knowledge sharing based on the two dimensions such as knowledge donation and knowledge collection. Then we conduct case study of the Korean major portals to demonstrate a proposed typology. The main finding of the analysis is that three distinctive types of knowledge sharing patterns within portals are distinguished: collaboration, accumulation, and publishing. We conclude that user behavior of knowledge sharing is characterized as guiding factors in evolution process.

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A Study on Satisfaction, Job Stress, Burnout, Organizational Citizenship and Productivity of Hospital Nurses (병원 간호사의 만족, 직무 스트레스, 소진, 조직시민행동 및 생산성에 관한 연구)

  • Ko, Hyun-min;Gwak, Shinyoung;Chang, Kyung
    • Journal of the Korea Safety Management & Science
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    • v.17 no.4
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    • pp.181-192
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    • 2015
  • The health care markets are rapidly expanded due to population aging, increasing incomes, strengthening assurance of health insurance and so on, and the competition in the markets is getting serious. In the industry, hospitals have played more important role than any others, where doctors, nurses, medical technicians, administrative staff, etc cooperatively works hard. Among them, nurses capture 40 percents of specialized hospital workers and their role for patients as customers is essential. Therefore, it could be one of the most important keys to increase the productivity and wellbeing of nurses with respect to enhancing efficiency and competitiveness of operating hospitals. In this paper the impact of nurses' job satisfaction, job stress, burnout, and organizational citizenship behavior on their productivity is studied. The subjects were 576 nurses in 20 different hospitals in Seoul, Kyounggi, etc. We held hypotheses and statistically tested and analysed them, using SPSS 20.0 software. Thus, we found various significant results(p<0.05), and they will give useful suggestions for managing nurse manpower and enhancing their productivity.

Impact of Approval Goals and Motivation on Consumer Intention: A Retail Context

  • AKHTAR, Muhammad Farooq;SUKI, Norazah Mohd
    • Journal of Distribution Science
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    • v.20 no.12
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    • pp.23-33
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    • 2022
  • Purpose: The objective of the study is to examine the role of approval goals, subjective norm, internal motivation, external motivation, attitude towards behavior, and perceived behavioral control on retail consumer's intention to consume fortified food in Pakistan. Research design, data, and methodology: The study was quantitative in nature. That is why the data were collected from 384 respondents approaching retail stores of Lahore, Gujranwala, and Faisalabad using mall intercept survey. Partial least squares structural equation modeling (PLS-SEM) was used to analyze the data. Results: The results show that approval goals significantly influence subjective norms. Secondly, subjective norms positively influence internal and external motivation. Thirdly, attitude towards behavior and internal motivation significantly impacted on intention. However, the findings of the study show, non-significant relationship of external motivation and perceived behavioral control with intention to consume fortified food. Conclusion: Theory of reasoned goal pursuit was used to investigate consumer intention to consume fortified food in Pakistan. This study is helpful for the marketers to create a word-of-mouth strategy to enhance positive word of mouth for the company, which ultimately beneficial to develop the distribution strategy of the firm. Fortified food is full of health enriched ingredients which is beneficial for society at large.

Interdisciplinary Literaure Analysis between Cosmetic Container Design and Customer Purchasing Intention

  • SUNG, Ikkyung
    • The Journal of Industrial Distribution & Business
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    • v.12 no.3
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    • pp.21-29
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    • 2021
  • Purpose: The cosmetic industry is one of the significant sectors of the economy that has attracted a wide range of players due to the fast growth rate. The purpose of this research is to identify the effect of container design in influencing consumer purchase intention, pulling together collected textual data regarding two factors. No other research conduct to measure this relationship. Research design, data and methodology: Using web data searching tools, the present researcher coded the data obtained. The web content analysis platform is useful because it allows a researcher to examine themes in texts and, in a way, allows an ideal way to understand links within categories of data. Results: Different components of container design have different impacts on the purchase behavior of different consumers. The most crucial container design components include; shape, color, material and textual, and artistic features. These components are used by designers for different purposes and have different levels of appeal to the consumer. Conclusions: Manufacturers in the cosmetic industry must invest in designing packaging products that are more appealing in shape and color while using high-quality materials to packaging these products. The packaging containers should also be designed to incorporate textual and artistic features that provide more information regarding the products.

Give a Man a Fish or Teach Him to Fish: The Effects of Types of Help on Customer Satisfaction

  • Kim, Seo Young;Yi, Youjae
    • Asia Marketing Journal
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    • v.18 no.2
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    • pp.1-23
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    • 2016
  • People receive support from others to solve problems that are difficult to solve on their own. During service encounters, customers also receive help from other customers. Inter-customer helping is a type of Customer Citizenship Behavior (CCB), which has become more prevalent with increased use of self-service technologies (SSTs). However, not all helps are created equal. The current research investigates the effects of the two types of help, autonomy- and dependency-oriented help during service encounters. Autonomy-oriented help refers to a partial hint to the problem, whereas dependency-oriented help refers to the full solution to the problem. Through experimental studies, we provide evidence that depending on the types of help received during service encounters, customers show different levels of satisfaction toward the firm. The results from Studies 1A and 1B show that autonomy- (vs. dependency-) oriented help leads to higher customer satisfaction. In addition, the current research demonstrates the mechanism for such effect. The results from Study 2 show that the relationship between the types of help and customer satisfaction is mediated by instrumentality and anxiety, which represent cognitive and affective paths respectively.

The Analysis of the Herding Behavior of Korean Institutional Investors: Evidence from the Intraday (일중거래자료를 사용한 기관투자자 군집거래의 분석)

  • Lee, Jae-Hyun;Lee, Ho-Sun
    • Management & Information Systems Review
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    • v.32 no.3
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    • pp.83-105
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    • 2013
  • There are many literatures about the herding behavior of institutional investors but there is lack of literatures about the relation among several investor groups consisting of institutional investors. So we investigate the relation among sub-institutional investor groups like bank, insurance companies, pension funds using KRX intraday trading data of 2009. As the result, we find that foreign, individual, and securities firm investors trade in the opposite direction of other investor groups including pension funds. And pension, insurance, asset management, private equity funds, other companies, government, and banks are cross-mimicking each other, so we conclude that these investors make herding behavior. In 2009 institutional investors except securities firms make herding in a short period, and insurance, asset management, pension funds and other companies make herding and self-mimicking in all period, but there is no herding and mimicking after foreign investors.

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An Ethical Dilemma and Unethical Behavior of Information Sharing by Information Asymmetry Level (정보비대칭 수준에 따른 정보공유의 윤리적 딜레마와 비윤리적 행동에 관한 연구)

  • Jung, Byoungho
    • Journal of Digital Convergence
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    • v.16 no.7
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    • pp.131-144
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    • 2018
  • The purpose of this study is to empirically examine the unethical information sharing by information asymmetry. I will confirm the effect of ethical dilemma, unethical intention and behavior by the information asymmetry. A research method used the structural equations. The analysis showed causal relationship that ethical dilemma and unethical intention and behaviors by the information sharing. In particular, The ethical dilemma by position level showed different from the factor between dilemma and intention. As a result, the organization should manage differently ethical issue according to position level. The contribution in this study has expended an interpretation scope of broken windows theory from social science and explained a discriminative management of the ethical dilemma by position level from the practical view. A Future study should investigate an unethical behavior reduce by information security systems.

Expiration-Day Effects: The Korean Evidence (주가지수 선물과 옵션의 만기일이 주식시장에 미치는 영향: 개별 종목 분석을 중심으로)

  • Choe, Hyuk;Eom, Yun-Sung
    • The Korean Journal of Financial Management
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    • v.24 no.2
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    • pp.41-79
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    • 2007
  • This study examines the expiration-day effects of stock index futures and options in the Korean stock market. The so-called 'expiration-day effects', which are the abnormal stock price movements on derivatives expiration days, arise mainly from cash settlement. Index arbitragers have to bear the risk of their positions unless they liquidate their index stocks on the expiration day. If many arbitragers execute large buy or sell orders on the expiration day, abnormal trading volumes are likely to be observed. If a lot of arbitragers unwind positions in the same direction, temporary trading imbalances induce abnormal stock market volatility. By contrast, if some information arrives at market, the abnormal trading activity must be considered a normal process of price discovery. Stoll and Whaley(1987) investigated the aggregate price and volume effects of the S&P 500 index on the expiration day. In a related study, Stoll and Whaley(1990) found a similarity between the price behavior of stocks that are subject to program trading and of the stocks that are not. Thus far, there have been few studies about the expiration-day effects in the Korean stock market. While previous Korean studies use the KOSPI 200 index data, we analyze the price and trading volume behavior of individual stocks as well as the index. Analyzing individual stocks is important for two reasons. First, stock index is a market average. Consequently, it cannot reflect the behavior of many individual stocks. For example, if the expiration-day effects are mainly related to a specific group, it cannot be said that the expiration of derivatives itself destabilizes the stock market. Analyzing individual stocks enables us to investigate the scope of the expiration-day effects. Second, we can find the relationship between the firm characteristics and the expiration-day effects. For example, if the expiration-day effects exist in large stocks not belonging to the KOSPI 200 index, program trading may not be related to the expiration-day effects. The examination of individual stocks has led us to the cause of the expiration-day effects. Using the intraday data during the period May 3, 1996 through December 30, 2003, we first examine the price and volume effects of the KOSPI 200 and NON-KOSPI 200 index following the Stoll and Whaley(1987) methodology. We calculate the NON-KOSPI 200 index by using the returns and market capitalization of the KOSPI and KOSPI 200 index. In individual stocks, we divide KOSPI 200 stocks by size into three groups and match NON-KOSPI 200 stocks with KOSPI 200 stocks having the closest firm characteristics. We compare KOSPI 200 stocks with NON-KOSPI 200 stocks. To test whether the expiration-day effects are related to order imbalances or new information, we check price reversals on the next day. Finally, we perform a cross-sectional regression analysis to elaborate on the impact of the firm characteristics on price reversals. The main results seem to support the expiration-day effects, especially on stock index futures expiration days. The price behavior of stocks that are subject to program trading is shown to have price effects, abnormal return volatility, and large volumes during the last half hour of trading on the expiration day. Return reversals are also found in the KOSPI 200 index and stocks. However, there is no evidence of abnormal trading volume, or price reversals in the NON-KOSPI 200 index and stocks. The expiration-day effects are proportional to the size of stocks and the nearness to the settlement time. Since program trading is often said to be concentrated in high capitalization stocks, these results imply that the expiration-day effects seem to be associated with program trading and the settlement price determination procedure. In summary, the expiration-day effects in the Korean stock market do not exist in all stocks, but in large capitalization stocks belonging to the KOSPI 200 index. Additionally, the expiration-day effects in the Korean stock market are generally due, not to information, but to trading imbalances.

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Governance Mechanisms and Opportunism in Inter-firm Relational Exchanges

  • Kim, Sang-Hyun
    • Journal of Distribution Science
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    • v.12 no.1
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    • pp.5-12
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    • 2014
  • Purpose - The general objective of this study is to explain the governance mechanisms of relational exchanges by considering both economic and relational factors. As regards the relationship between opportunism and governance mechanisms, opportunism was hypothesized as being positively related to the use of the authority mechanism, and negatively related with use of the trust mechanism. Research design, data, and methodology - Purchasing relationships between original equipment manufacturers (OEMs) and their component suppliers were chosen as the empirical setting. Purchasing specialists in each company, who interact regularly with suppliers and have the major responsibility for managing the exchange relationships with suppliers, were used as the respondents for this study. A mail survey methodology was employed to collect data in the final field survey. Results - As predicted, opportunistic behavior is found to be negatively related to the use of the trust mechanism and positively related to the use of the authority mechanism. Therefore, the result supports the proposed hypotheses. Conclusions - By integrating research streams, this study contributes to the marketing discipline by improving our understanding of when and why different mixtures of governance mechanisms are used.

The Relation Between Patenting Behavior and Company Performance at the level of the Chemical Firm (국내 화학기업의 특허활동과 기업성과간의 관계 연구)

  • 김선우;최영훈
    • Proceedings of the Korea Technology Innovation Society Conference
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    • 2003.05a
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    • pp.389-402
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    • 2003
  • 미래의 기업 환경은 유형 자산으로서의 물질적인 자산보다는 지적재산권 등의 무형 자산에 대한 중요성이 더욱 강조될 것이다. 지적재산권 중 특허의 가치를 통하여 기업의 성과가 변화함을 보인 많은 선진국의 사례 연구-Machluo(1958)으로부터 시작하여 Mansfield(1965), Beck. R(1976), Parker. J(1978), Rosegger. G(1980), Scherer. F(1980) 등 1990년 이후는 무수히 많음-는 미래 기업 경쟁력이 질적 가치가 우수한 특허를 얼마나 보유하고 이를 얼마나 효율적으로 관리하는가에 달려있음을 보여주고 있다. 본 연구는 국내 화학기업의 특허관리 유형을 5가지 특허 지표들-국내특허출원건수(relative patent applications), 국내특허등록건수(patent granted), 유효특허건수 (valid patents), 집중도(concentration of patents in subclass), 국제특허출원건수(overall international patent applications)-을 통하여 구분하였으며, 이들 변수를 가지고 군집화 하였을 때 각각에 해당하는 클러스터에서 기업성과에 차이가 나타나는지 알아보았다. 본 연구에서 특허를 기업성과와 관련시켜 설명한 점은 기술혁신 능력 내지는 기술경쟁력을 측정하는 척도로서 특허를 바라본 것이며, 특허의 전략적 관리와 활용이 독점적 시장 우위의 확립과 경제적 성과 향상, 통합적인 경쟁력 강화 측면에서 기업의 성공을 가져올 것으로 보기 때문이다.

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