• Title/Summary/Keyword: Financial services

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Fintech in Microfinance: a new direction for Microfinance institutions in Vietnam

  • DANG, Thuy T.;VU, Huong Quynh
    • Asian Journal of Business Environment
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    • v.10 no.3
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    • pp.13-22
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    • 2020
  • Purpose: Vietnam's financial sector has grown substantially but microfinance institutions (MFIs) still face up many challenges in providing financial services to underserved customer segments, including small businesses, rural populations, and urban migrants. The recent worldwide explosion of fintech, including in Vietnam, promises to fill this gap. The purpose of this paper is to analyze fintech activities in microfinance sector and recommend for fintech adoption of MFIs in Vietnam. Research Design, Data and Methodology: The paper's data is mainly based on international organizations such as Asia Development Bank (ADB), Food and Agriculture Organization of the United Nations (FAO) and Vietnamese organizations such as Vietnam Microfinance Working Group. The authors suggest new directions for microfinance activities in Vietnam. Results: In recent years, the application of fintech in microfinance sector has brought many good results, such as improving the quality of products and services, easy access to many customer groups, and scaling up the operating model. Conclusion: MFIs in Vietnam have developed new products and services by applying fintech. The application of technology and digital solution has supported MFIs in Vietnam to gradually achieve targeted growth through expanding geographical inclusion/scale, enhancing product supply/provision, helping in-depth customer understanding as well as improving operational efficiency.

A Study on the Development of Railway Logistics Business Model and Track Capacity

  • GyuBae KIM;SungWook KANG
    • Journal of Distribution Science
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    • v.21 no.9
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    • pp.93-102
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    • 2023
  • Purpose: This study attempts to analyze the current status of the railway logistics business and to seek ways to improve it by using the business model as an analytical framework. It was intended to reflect practical implications that could be applied to the field, by dealing with issues at the industrial site related to each component in the business model. Research design, data and methodology: This study was conducted through literature review and field research. We analyzed academic papers and industrial reports on the development of the railway logistics industry and interviewed various stakeholders in the railway logistics industry. Results: This study determined the factors that could be eliminated, raised, reduced, or created from the customer and product perspective, infrastructure management perspective, and financial perspective. Conclusions: The growth of existing business can be achieved by lowering service prices, improving service quality, and securing large-scale transportation capacity. The additional transportation of high value goods and cold chain commodities will be promising business opportunities. Existing services can be provided to new customers (large pre-shippers, forwarding customers, etc.) in order to increase the size of sales Urban delivery services and comprehensive logistics services based on complex logistics centers may open an avenue for new market. A more timetable and track capacity need to be assigned to logistics, which significantly improve the flexibility and the competency of railway logistics.

A Study on the Legal Status of Local Agricultural Extension Services (지방 농촌지도사업의 법적 지위에 관한 연구)

  • Song, Yong-Sup;Cho, Yeong-Cheol;Yun, Yeo-Hak
    • Journal of Agricultural Extension & Community Development
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    • v.6 no.1
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    • pp.1-13
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    • 1999
  • The objectives of this study were 1) to review legal status of local agricultural extension services during the last fifty years, 2) to propose enacting the new law for local agricultural extension services in Korea. Since Rural Development Act was established, the legal status of extension services was weakened in spite of the most important factor affecting agricultural extension services. It would be necessary to enact the new law prescribed organizational structures and objectives and missions, financial supporting, professional pesonnel management, etc., for development of local extension services after localization.

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Survey on Navigation Satellite System and Technologies (위성항법 시스템 및 기술 동향)

  • Lee, S.;Ryu, J.G.;Byun, W.J.
    • Electronics and Telecommunications Trends
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    • v.36 no.4
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    • pp.61-71
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    • 2021
  • Navigation satellite systems (GPS, GLONASS etc.) provide three main services, i.e., positioning for location based services, navigation for multi-modal transportation services, and timing for communication and critical infrastructure services. They were started as military systems but were extended to civil service. Navigation satellite navigation system began with GPS in the USA and GLONASS in Russia at nearly the same time. Indian NavIC and Chines BDS announced their FOCs in 2016 and 2020, respectively and European Galileo and Japanese QZSS are catching up others. In these days, Navigation Satellite System, Positioning, Navigation, and Timing services are part of our daily life very closely. They are required for autonomous driving car, Unmanned vehicles like UAV, UGV, and UMV, 5G/6G telecommunications, world financial system, power system, survey, agriculture, and so on. The services among navigation satellite systems are very competitive and also cooperative one another. This article describes the status of these systems and evolution in the technical and service senses, which may be helpful for planning korea positioning system(KPS).

Determinants of Service Quality on Customer Loyalty of Financial Agency -Focused on Suhyup Bank- (금융기관 서비스품질의 고객충성도 결정요인 -수협은행을 중심으로-)

  • Lee, Sang-Jun;Lee, Sang-Yup
    • Journal of Digital Convergence
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    • v.12 no.4
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    • pp.193-200
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    • 2014
  • The purpose of this research is to explore ways to raise the quality of the financial services of Suhyup Bank, to secure its customers' loyalty, and to help it achieve sustainable growth. The results of this research showed that the ways to improve the service quality of Suhyup Bank are as follows: establish a relationship between its customers' satisfaction with the usefulness, creativity, reliability, and safety of its services and its customer management based on its customers' decision-making factors; establish service improvement schemes that consider new customer needs and desires; and improve its service quality and raise its internal quality factors, which are the keys to its expansion to customized services.

Effects of advertisement acceptance according to brand familiarity on ease of imitation and behavioral intention of mobile payment (브랜드 친숙도에 따른 광고 수용성이 모방 용이성과 모바일 간편결제 사용의도에 미치는 영향)

  • Kim, Yun-Jeong
    • Journal of Convergence for Information Technology
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    • v.9 no.4
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    • pp.48-58
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    • 2019
  • Recently, companies that have already the brand familiarity based on IT technology are changing the way of financial transactions by providing mobile simple payment service. It is difficult to apply the results of research conducted on traditional financial products, although the familiarity of the brand positively affects the brand attitude and intention of use in the preceding studies. To confirm this, this study verified whether mobile simple payment services of a company with high brand familiarity can copy the service easily and have intention of use through advertisement acceptance. The empirical results showed that the advertising of brand with high familiarity could be a motivation factor to imitate new services more easily. This results is meaningful in that it confirms the importance of strategic advertising because the more higher the brand's familiarity is, the more efficient the advertising can be used in the mobile simple payment service.

Analysis of the Influence of Domestic Open Banking Quality Factors on Intention to Use (국내 오픈뱅킹 품질요소가 사용자 이용의도에 미치는 영향분석)

  • Jung, Bo-chun;Hong, Suk-ki
    • Journal of Internet Computing and Services
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    • v.22 no.5
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    • pp.69-77
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    • 2021
  • The main channels of the financial industry are rapidly changing to mobile. In this environment, banks are focusing on information and communication technology to secure their competitiveness, and rapid innovation is being pursued especially in the payment settlement sector. In October 2019, Korea also introduced open banking services to accelerate the financial innovation, such as the open conversion of financial settlement networks and the expansion of the use of simple payments. In this paper, an empirical study was conducted on the effect of domestic open banking quality factors on usage intention. The service quality factors for open banking were classified into interface design, innovation, security, and data sharing, and the technology acceptance model (TAM) was used to verify whether it has a significant effect on perceived convenience, usefulness and intention to use. According to the analysis results, while innovation and security did not have a significant effect on convenience and usefulness, interface design and data sharing were found to have an effect on perceived convenience. The results would provide implications for some quality issues for companies seeking to introduce open banking services as well as for the related academic arena.

Development of a System for UX Analysis of Financial Mobile App Review Data and Its Verification (금융 모바일 앱 리뷰 데이터의 UX 분석을 위한 시스템 개발 및 검증)

  • Jiye Hyeon;Yeongmin Son;Jae Wan Park
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.1
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    • pp.755-761
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    • 2023
  • As digital transformation accelerates, the proportion of non-face-to-face services in financial services is also increasing. Recently, user experience has emerged to secure competitiveness in mobile services, and analysis techniques to improve user experience have emerged. User review data, one of the data used for quantitative evaluation, contains a lot of unnecessary information, which is time-consuming to derive improvement directions. Therefore, this study aims to develop a UX analysis system based on the hierarchy of UX needs by using a cosine similarity algorithm and analyze user review data of Kookmin Bank, Woori Bank, Kakao Bank, and Toss for verification. This study proved that the developed UX analysis system is a system that can effectively analyze UX through the analysis of user review data. The system of this study is expected to be easily used to identify improvement plans for the hierarchy of UX needs in an agile organization that needs to quickly reflect customer feedback.

A study on Information Protection Manpower and Budget Adequacy for Cooperative-Type Financial Company's Federation (협동조합형 금융회사의 중앙회를 위한 정보보호 인력 및 예산의 적정성에 관한 연구)

  • Lim, Jung-hwan;Kim, In-Seok
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.16 no.3
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    • pp.29-38
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    • 2016
  • A financial institution operated by cooperatives, abiding by the principle set by the cooperative federation, is comprised of a numerous financial institutions. Most of these small institutions are operated within local areas, providing financial services for coop members. The Financial Supervisory Regulations that supervises security professionals, organizations, and budgets are established entirely based on commercial banks in which the application of these regulations on coop financial institutions may not be proper. This paper aims to provide an efficient IT security policy for nation-wide financial institutions operated by the Cooperative Federation by analyzing its security personnel managements and adequacy.

Integrated OTP Authentication and Security Analysis (OTP 통합인증과 안전성 분석)

  • Kim, In-Seok;Kang, Hyung-Woo;Lim, Jong-In
    • Convergence Security Journal
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    • v.7 no.3
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    • pp.101-107
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    • 2007
  • In recent years, electronic financial services, such as internet banking, come into wide use since the personal computer and network technology have made reasonably good progress. The growth of electronic financial service contributes to promoting the business efficiency of financial institution and promoting the convenience of financial customer, while the security on electronic financial service is getting more important because it is not face-to-face financial service. Therefore, the financial sector had decided to introduce the OTP (One Time Password) in order to authenticate the identification of customer and has built the Integrated OTP Authentication Center for a customer being able to use only one OTP token in electronic financial transaction with several financial institution. In this paper, we introduce the business of Integrated OTP Authentication Center and present the security analysis on integrated OPT authentication service, which is the main function of Integrated OTP Authentication Center.

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