• World Technopolis Review
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• v.8 no.2
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• pp.120-134
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• 2019

The main objective of this study was to investigate the customer's satisfaction level with the digital relationship model of Banco do Brasil Exclusive Business Offices situated in Rio Grande do Sul. Banco do Brasil is one of the largest Brazilian and global financial institutions and conducted a restructuring customer's relationship model since 2015, creating new specific service structures for certain segments, among them exclusive offices. This research had a qualitative step with an internal documentary analysis about the company and a semi-structured interview with manager's offices, in order to check the strategy and the foundations of business model, as well as identify perceptions and the difficulties in implementing this new structure. The quantitative step held the findings about customer satisfaction level in relation to the quality of services provided by offices, through an electronic survey based on the Servqual Scale developed by Parasuraman et al. (1988), which measures the difference between customer's expectations and perception in five dimensions: tangibility, reliability, understanding, safety and empathy. The results shown that Banco do Brasil customers' are satisfied with services offered through the digital model and the new business structure, in which is offered a humanized service together with the best technology. It was found, also, that digital probably would not replace the physical world, but they complement one another. Digital offices and physical agencies will coexist, improving value proposition delivery and better customers experience, satisfy them and build their loyalty.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.11 no.2
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• pp.865-882
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• 2017

To improve passenger convenience and safety, today's vehicle is evolving into a "connected vehicle," which mounts various sensors, electronic control devices, and wired/wireless communication devices. However, as the number of connections to external networks via the various electronic devices of connected vehicles increases and the internal structures of vehicles become more complex, there is an increasing chance of encountering issues such as malfunctions due to various functional defects and hacking. Recalls and indemnifications due to such hacking or defects, which may occur as vehicles evolve into connected vehicles, are becoming a new risk for automakers, causing devastating financial losses. Therefore, automakers need to make voluntary efforts to comply with security ethics and strengthen their responsibilities. In this study, we investigated potential security issues that may occur under a connected vehicle environment (vehicle-to-vehicle, vehicle-to-infrastructure, and internal communication). Furthermore, we analyzed several case studies related to automaker's legal risks and responsibilities and identified the security requirements and necessary roles to be played by each player in the automobile development process (design, manufacturing, sales, and post-sales management) to enhance their responsibility, along with measures to manage their legal risks.

• Health Policy and Management
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• v.28 no.3
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• pp.263-271
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• 2018

Health technology assessment (HTA) is defined as multidisciplinary policy analysis to look into the medical, economic, social, and ethical implications of the development, distribution, and use of health technology. Following the recent changes in the social environment, there are increasing needs to improve Korea's healthcare environment by, inter alia, assessing health technologies in an organized, timely manner in accordance with the government's strategies to ensure that citizens' medical expenses are kept at a stable level. Dedicated to HTA and research, the National Evidence-based Healthcare Collaborating Agency (NECA) analyzes and provides grounds on the clinical safety, efficacy, and economic feasibility of health technologies. HTA offers the most suitable grounds for decision making not only by healthcare professionals but also by policy makers and citizens as seen in a case in 2009 where research revealed that glucosamine lacked preventive and treatment effects for osteoarthritis and glucosamine was subsequently excluded from the National Health Insurance's benefit list to stop the insurance scheme from suffering financial losses and citizens from paying unnecessary medical expenses. For the development of HTA in Korea, the NECA will continue exerting itself to accomplish its mission of providing policy support by health technology reassessment, promoting the establishment and use of big data and HTA platforms for public interest, and developing a new value-based HTA system.

• Journal of the Society of Disaster Information
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• v.6 no.2
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• pp.67-85
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• 2010

The purpose of this consideration is to present fundamental data for understanding and development the historical approach of Korea Protection by re-examining Royal guarding system through the history in Early Chosun Dynasty. This paper initiated from this critical mind seeking to understand the changing phase of Korea Guarding system, and fundamentally to find the future-oriented ways for the Guarding system. The main materials of history in Early Chosun Dynasty were re-examined, investigated and analyzed and the main references are a code of laws and official as well as private documents such as Kukjo-Oreyeui. Guards system for Royal prince has been found in Byung-jeon of Kyungguk-daejon. he Guards organization has dual system, one was Gumgun which was a private military man and the other was Wuibyung which was a Central military man. On the contrary, central military man were normally protected the royale palaces, but when the King come and go they accompanied and protected the King in safety zone. But just in case they did a job as a member of capital protection military affairs. A question of finance was the reason why there had been dual protection system due to financial matter. If it increased number of man it would pay much money, therefore central military man who has no relevance to national finance were supplied as members of military affairs for the protection of king.

• Journal of Korea Society of Digital Industry and Information Management
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• v.14 no.3
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• pp.11-20
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• 2018

Smart devices refer to various devices and control equipment such as health care devices, imaging devices, motor devices and wearable devices that use wireless network communication (e.g., Wi-fi, Bluetooth, LTE). Commercial services using such devices are found in a wide range of fields, including home networks, health care and medical services, entertainment and toys. Studies on smart devices have also been actively undertaken by academia and industry alike, as the penetration rate of smartphones grew and the technological progress made with the fourth industrial revolution bring about great convenience for users. While services offered through smart devices come with convenience, there is also various security threats that can lead to financial loss or even a loss of life in the case of terrorist attacks. As attacks that are committed through smart devices tend to pick up where attacks based on wireless internet left off, more research is needed on related security topics. As such, this paper seeks to design an access control method for reinforced security for smart devices. After registering and authenticating the smart device from the user's smart phone and service provider, a safe communication protocol is designed. Then to secure the integrity and confidentiality of the communication data, a management process such as for device renewal or cancellation is designed. Safety and security of the existing systems against attacks are also evaluated. In doing so, an improved efficiency by approximately 44% compared to the encryption processing speed of the existing system was verified.

• Journal of Families and Better Life
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• v.31 no.2
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• pp.59-75
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• 2013

The purpose of this qualitative study was to explore how divorced mothers had decided to take custody of their children and became single mothers. The experiences of their lives after divorce were also explored. Data were collected from 17 Korean divorced mothers who were divorced between 2004 and 2009, and were raising at least one minor child. The data were analyzed based on the phenomenological data analysis method. Three main themes were identified: (a) reasons for deciding to have physical custody of the children, (b) mothers' experiences of adjustment after divorce, and (c) mothers' need for a policy concerning the well-being of their families. According to the divorced mothers, they decided to have physical custody of the children since they believed raising children was their natural duty of mothers or they were the most appropriate ones to raise the children rather than the fathers. While the mothers were satisfied with their lives after divorce in general, they also experienced difficulties including child care and financial strain. In particular, most mothers experienced work-family conflict related to the lack of reliable child care. When their family lives and work lives collided, the mothers put their children first and chose jobs that helped them take care of their children at the same time. The divorced single mothers hoped that the social safety net for single parents would expand to support their independence. Implications for single-parent policy are discussed.

• Journal of the Ergonomics Society of Korea
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• v.28 no.1
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• pp.29-36
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• 2009

A Study was conducted to investigate the type and level of occupational risk factors for the onset of work-related musculoskeletal disorders (WMSDs) in non-manufacturing industries. Total of 38 worksites were investigated from 5 different business areas such as financial institution, transportation service, building maintenance, sanitary service and educational service. Major job and task category were classified and corresponding occupational risk factors such as awkward posture, force exertion, repetitiveness of job, and work/rest cycle were examined using various ergonomic risk analysis techniques. Sets of matrices were developed including types and levels of risk factors for the classified jobs and tasks from 5 different non-manufacturing industries. Also possible ergonomic remedies were suggested for the improvement working conditions. Results and risk factor matrices can be applied as a guideline for the investigation of WMSDs risk factors in similar industries for the prevention of WMSDs.

• Journal of the Korean Institute of Educational Facilities
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• v.27 no.2
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• pp.3-13
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• 2020

The purpose of this study was to analyze the factors negatively affecting college life, to investigate the perception gap between housing types, and to generate preliminary data for increasing residential satisfaction of students who live in temporary housing(e.g., dormitory or one-room). The utilized research methods included a questionnaire survey and an in-depth interview. The college students, especially from other regions, experienced more financial difficulties than others. They managed their tuition and living expense/allowance by parents supports and other sources(e.g., scholarship, arbeit, work in college, loan etc.). The reasons to choose dormitory, as temporary housing, were short distance to college and low costs. In case of one room, independent life was main reason to choose. Gender differences affected to the decision, moving away from present temporary housing. For example, male students preferred an independent life and a short commuting distance, while female students preferred an independent life and a safe life. Thus, considering the origin and gender differences of residents, dormitory planning needed to develop plans allowing independent life and to choose appropriate site for the purpose. In case of planning one room apartment, concerns for safety and landscape were more important than other factors.

• Korean Journal of Organic Agriculture
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• v.18 no.2
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• pp.155-176
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• 2010

This study was conducted to research the status, history and prospects of farm scale milk processing and to develop a management strategy for small scale milk process plant in Korea. Also it aims to provide ways to apply it so as to vitalize the farm made milk products market practically. This study was also treats the practical development of dairy farm school programs through the farm scale milk processing. Farm-scale milk plant (FMP) should be some of the ideas to develop small scale and using the resources according to the local features, limited expanding in regional market, produce by consumers order amounts, management policy will be transferred organic dairy farm. A few policy suggestions to put FMP system of financial support would not from beginner, it is better to settled FMP system by government or co-operation group in practical support programs were proposed. What the state needs to do through direct involvement were to put efforts at demand expansion on FMP system products, to certificate and safety the farm made milk products marketing system settings, to build more variation chance of the milk products. What was more important, however, was support policy, to create the network of FMP market and to develop of training program contents for each FMP operation unit. The ideal FMP model for the development of Dairy Farming proposed in this research will be applied as a relevant reference in managing and realizing environmental friendly and sustainable dairy industry at the national level.

• Journal of the Korean Society of Industry Convergence
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• v.22 no.6
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• pp.637-647
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• 2019

In this study, we analyzed seismic behavior of reinforced earth retaining wall through the model test in order to characterize the behavior of reinforced earth retaining wall during earthquake. A scale model test was performed based on similitude ratio in accordance with law of similitude due to time and financial constraints on real scale modeling experiments. Seismic resistance characteristics of each seismic waves were analyzed by assessing the variations measured through excitation of the excited acceleration of 0.05g, 0.1g, 0.15g, and 0.2g. The results of this study, it would be important to obtain reasonable and abundant data on ground properties and seismic design in preparation for earthquakes when assessing the safety of block type reinforced earth retaining wall confined to model experiment. Acquisition of those data and systematic analytical techniques are considered likely to have a significant effect on the decrease of structure damage caused by earthquakes in Korea which has recently witnessed frequent occurrence of earthquakes.