• Journal of Applied Tourism Food and Beverage Management and Research
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• v.15 no.2
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• pp.123-150
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• 2004

The purpose of this study is to prove that the approprlate fit between service failure and recovery strategy can effciently maximize customer satisfaction and behavioral intention, by using prepared scenario through comprehensive approach concerning how the expectation level about service recovery has influences on perceived fairness, satisfaction and behavioral intention of servlce recovery based upon size in case of service failure. This study has been conducted by way of selection of filling-up type questionnaires for customers themselves who have experience in service failure out of customers who can easily visit family and hotel restaurants, that is, domestic restaurants in Seoul area, June ~ August 2004, by setting factorial design of 2(control, severeness) ${\times}$ 3(distributive fairness, procedural fairness, mutual relational fairness) ${\times}$ 2(customer satisfaction, customer behavior). The survey was performed on the customers who visited common restaurants, family restaurants, hotel restaurants, etc. mainly in Seoul, and total 600 sheets of questionnaires were distributed and 496 sheets of them were returned(82.67% of return ratio).

• Magazine of the Korean Society of Agricultural Engineers
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• v.17 no.1
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• pp.3702-3711
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• 1975

This study was originated to investigate the imparired parts of the mist and dust blowers and intended to analyze the causes of their failures by the use of the Weibull probability paper. By the use of the paper, the parts which were needed to change the design, the force of the urgency, the mean time between failures of the parts and the basic causes of the troubles could be predicted. The survey showed that the following parts got out of order: (A) flexible rubber hose, (B) blowing fan, (C) lead valve, (D) piston ring. (E) crank main bearing, (F) coil in magneto and (G) needle valve in carburettor. The analysis of the survey indicated that the parts G, C, E and D were belonged to "wear-out failure", and that the mean time between failures became shorter in order as indicated above. To insure longer lives of those parts, it would be necessary to change the design and the material and to upgrade operators mechanical technique of the mist and dust blower. The failure of the parts A, B and F was classified as "randomfailure", and they did not seem to be the "wear-out" at that time. The parts B and F was evaluated as "initial failure". Quality controls and operating tests by the producer. and the operational training for users should be strengthened so as to eliminate these failures. Were the failures only in the parts A, C, D, E, F and G, it could be said that the "reliability" of the mist and dust blower would fall to 10 percent in the second year, and 50 percent of the mist and dust blowers would fail in all parts A, C, D, E, F and G before the blower would have control insect and disease in 58.2 hectares. The use of the Weibull probability paper for analyzing failures of the mist and dust blowers was effective in that it analyzed failure in the relationship between strength of the parts and users actual circumstanoes.

• Healthcare Informatics Research
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• v.24 no.4
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• pp.283-291
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• 2018

Objectives: To identify the current status of smartphone usage and to describe the needs for smartphone-based cardiac telerehabilitation of cardiac patients. Methods: In 2016, a questionnaire survey was conducted in a supervised ambulatory cardiac rehabilitation (CR) program in a university affiliated hospital with the participation of heart failure or heart transplantation patients who were smartphone users. The questionnaire included questions regarding smartphone usage, demands for smartphone-based disease education, and home health monitoring systems. Results were described and analyzed according to principal diagnosis. Results: Ninety-six patients (66% male; mean age, $5{\pm}11$ years), including 56 heart failure and 40 heart transplantation patients, completed the survey (completion rate, 95%). The median daily smartphone usage time was 120 minutes (interquartile range, 60-300), and the most frequently used smartphone function was text messaging (61.5%). Of the patients, 26% stated that they searched for health-related information using their smartphones more than 1 time per week. The major source of health-related information was Internet browsing (50.0%), and the least sought source was the hospital's website (3.1%). Patients with heart failure expressed significantly higher needs for disease education on treatment plan, home health monitoring of blood pressure, and body weight (${\chi}^2=5.79$, 6.27, 4.50, p < 0.05). Heart transplantation patients expressed a significant need for home health monitoring of body temperature (${\chi}^2=5.25$, p < 0.05). Conclusions: Heart failure and heart transplantation patients show high usage of and interest in mobile health technology. A smartphone-based cardiac telerehabilitation program should be developed based on high demand areas and modified to suit to each principal diagnosis.

• Journal of the Society of Naval Architects of Korea
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• v.59 no.4
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• pp.192-199
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• 2022

With the advent of autonomous ships, it is emerging as one of the very important issues not only to operate with a minimum crew or unmanned ships, but also to secure the safety of ships to prevent marine accidents. On-site inspection of the hull is mainly performed by the inspector's visual inspection, and video information is recorded using a small camera if necessary. However, due to the shortage of inspection personnel, time and space constraints, and the pandemic situation, the necessity of introducing an automated inspection system using artificial intelligence and remote inspection is becoming more important. Furthermore, research on hardware and software that enables the automated inspection system to operate normally even under the harsh environmental conditions of a ship is absolutely necessary. For automated inspection systems, it is important to review artificial intelligence technologies and equipment that can perform a variety of hull failure detection and classification. To address this, it is important to classify the hull failure. Based on various guidelines and expert opinions, we divided them into 6 types(Crack, Corrosion, Pitting, Deformation, Indent, Others). It was decided to apply object detection technology to cracks of hull failure. After that, YOLOv5 was decided as an artificial intelligence model suitable for survey and a common hull crack dataset was trained. Based on the performance results, it aims to present the possibility of applying artificial intelligence in the field by determining and testing the equipment required for survey.

• Proceedings of the Korean Institute of Industrial Safety Conference
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• 1998.05a
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• pp.207-214
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• 1998

In the past several years, accident frequency rate was decreased but severity rate was increased at construction sites with less than two-hundred workers. Accidents caused by failure of education in respect with the management occupied about 40 % in 1997. In this research, a questionnaire survey to know the effects of safety education was committed for small & medium construction sites. Survey results showed that workers wanted to improve work environments and safety facilities than safety education, however they also were not satisfied to educational facilities, contents and methods. Whereas, they agreed that they improved safety consciousness after safety education. As a result, four appropriate methods to promote effective safety education were proposed.

• The Journal of Engineering Geology
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• v.34 no.2
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• pp.317-327
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• 2024

When a non-persistent joint system is formed in a large-scale rock slope, slope failure may occur due to presence of a the stepped sliding surface. Such a surface can be divided into joint-to-joint sliding surfaces or joint-to-rock bridge sliding surfaces. In the latter case, the rock bridge provides shear resistance parallel to the joint and tensile resistance perpendicular to the joint. The load of the sliding rock can lead to failure of the rock bridge, thereby connecting the two joints at each ends of the bridge and resulting in step-path failure of the slope. If each rock bridge on a slope has the same length, the tensile strength is lower than the shear strength, resulting in the rock bridges oriented perpendicular to the joint being more prone to failure. In addition, the smaller the ratio of discontinuity spacing to length, the greater the likelihood of step-path failure. To assess the risk of stepped sliding on a rock slope with non-persistent joints, stability analysis can be performed using limit equilibrium analysis or numerical analysis. This involves constructing a step-path failure surface through a systematic discontinuity survey and analysis.

• Journal of the Korean Geotechnical Society
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• v.19 no.6
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• pp.151-160
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• 2003

The stability of the designed rock slope is analysed based on two kinds of shear strength model. Besides the deterministic analysis, a probabilistic approach on Monte Carlo simulation is proposed to deal with the uncertain characteristics of the discontinuity and the results obtained from two models are compared to each other. To carry out the research of characteristics of the discontinuity, BIPS, DOM Scanline survey data and direct shear test data are used, and chi-square test is used for determining the probability distribution function. The rock slope is evaluated to be stable in the deterministic analysis, but in the probabilistic analysis, the probability of failure is more than 5%, so, it is considered that the rock slope is unstable. In the shear strength models, the probability of the failure based on the Mohr-Coulomb model(linear model) is higher than that of the Barton model. It is supported by the fact that the Mohr-Coulomb model is more sensitive to block size than the Barton model. In fact, there is no reliable way to estimate the unit cohesion of the Mohr-Coulomb model except f3r back analysis and in the case of small block failure in the slope, Mohr-Coulomb model may excessively evaluate the factor of the safety. So, the Barton model of which parameters are easily acquired using the geological survey is more reasonable for the stability of the studied slope. Also, the selection of the proper shear strength model is an important factor for slope failure analysis.

• Asian Pacific Journal of Cancer Prevention
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• v.15 no.5
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• pp.2165-2168
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• 2014

Background: Today, survival rate of patients with chronic renal failure/hemodialysis has increased so that chronic illnesses are more likely to occur. Cancer is the main cause of morbidity and mortality in such patients. Aim: In this study, physician attitudes were examined about cancer screening in patients with renal failure. Materials and Methods: This study was done by face to face questionnaire in the $27^{th}$ National Nephrology Congress to determine if the physicians dealing with chronic renal failure, hemodialysis or renal transplanted patients, recommend cancer screening or not and the methods of screening for cervix, prostate, breast and colon cancer. Results: One hundred and fifty six physicians were included in the survey. A total of 105 (67%) participants were male and the age of responders was $48{\pm}9$ years. About 29% were specialists in nephrology, 28% internal medicine, and 5% were other areas of expertise. Some 48% of participants were hemodialysis certified general practitioners. Patients were grouped as compensated chronic renal failure, hemodialysis or renal transplanted. Of the 156 responders, 128 (82%) physicians recommended breast cancer screening and the most recommended subgroup was hemodialysis patients (15%). The most preferred methods of screening were combinations of mammography, self breast examination and physicianbreast examination. 112 (72%) physicians recommended cervix cancer screening, and the most preferred method of screening was pap-smear. Colon cancer screening was recommended by 102 (65%) physicians and prostate screening by 109 (70%) physicians. The most preferred methods of screening were fecal occult blood test and PSA plus rectal digital test, respectively. Conclusions: It is not obvious whether cancer screening in renal failure patients is different from the rest of society. There is a variety of screening methods. An answer can be found to these questions as a result of studies by a common follow-up protocol and cooperation of nephrologists and oncologists.

• Journal of Power Electronics
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• v.14 no.6
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• pp.1272-1280
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• 2014

This paper presents solutions for fault detection and diagnosis of two-level, three phase voltage-source inverter (VSI) topologies with IGBT devices. The proposed solutions combine redundant standby VSI structures and contactors (or relays) to improve the fault-tolerant capabilities of power electronics in applications with safety requirements. The suitable combination of these elements gives the inverter the ability to maintain energy processing in the occurrence of several failure modes, including short-circuit in IGBT devices, thus extending its reliability and availability. A survey of previously developed fault-tolerant VSI structures and several aspects of failure modes, detection and isolation mechanisms within VSI is first discussed. Hardware solutions for the protection of power semiconductors with fault detection and diagnosis mechanisms are then proposed to provide conditions to isolate and replace damaged power devices (or branches) in real time. Experimental results from a prototype are included to validate the proposed solutions.

• Journal of the Korean Home Economics Association
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• v.47 no.7
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• pp.73-82
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• 2009

The purpose of this study was to examine the effect of perceived justice associated with service recovery on perceived service quality, and the relationships among perceived service quality, customer satisfaction and behavioral intentions in online apparel shopping contexts. Justice theory provided the theoretical framework for this study. The research strategy employed an online survey methodology. Online shoppers (N=669) who had experiences in service failure and dissatisfactions completed a questionnaire. The model of the study was tested by structural equation modeling (SEM) and the results of SEM revealed positive effect of perceived justice regarding service recovery on perceived service quality, positive effect of perceived service quality on customer satisfaction, and positive effect of customer satisfaction on behavioral intention. The results of this study have implications for online retailers. Online retailers need to understand the importance of service recovery by which service failures are managed.