• 제목/요약/키워드: Facility Satisfaction

검색결과 682건 처리시간 0.025초

거주 후 평가를 통한 모듈러 주택에 대한 인식 및 만족도 연구 (Study on Recognition and Satisfaction of Modular Housing through the Post Occupancy Evaluation)

  • 이정목;장옥연;김진솔
    • 한국주거학회논문집
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    • 제25권5호
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    • pp.63-71
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    • 2014
  • Recently, many researches on the supply of public rental-housings that utilize modular houses have been conducted for the expanded supply of public rental house and consumer-customized supply. For this reason, a research on recognition and satisfaction of residents who live in modular houses was conducted based on their evaluations on public rental houses utilizing actual modular houses. Consequently planning guidelines that would increase residency satisfaction was drawn. Surveys and interviews of 'The Gongneung Hee-mang Housing' were conducted, and analyses of descriptive statistics, multiple regression analysis and importance-satisfaction analysis were conducted. The post occupancy evaluations inform that to gain extra recognition by promoting advantages of modular houses and engaging in educational activities are needed. Dealing with issues such as external noises and vibrations, proper common facility, interior space plan, taking account of facility plan is also needed. This study would contribute to establish modular house planning, reflecting the residents' practical demands.

커피전문점의 물리적 환경이 브랜드 충성도에 미치는 영향: 고객만족과 감정 반응의 매개 효과 비교를 중심으로 (The Effects of Physical Environment in Coffee Shops on Customer Brand Loyalty: With a Focus on the Comparison between Mediating Effects of Customer Satisfaction and Emotional Responses)

  • 김수진;이형룡
    • 동아시아식생활학회지
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    • 제21권4호
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    • pp.609-624
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    • 2011
  • The purpose of this study was to examine the physical environmental factors in coffee shops which determine customer brand loyalty, and to investigate the mediated effects of customer satisfaction and emotional responses on the causal relationship between the physical environmental factors and brand loyalty. A sample of 400 coffee shop customers was collected from Seoul and Gyeonggi in March, 2011 through a self-administered questionnaire. 351 of 400 subjects were used for validity and reliability analysis. 12 outliers were removed from the analysis, and 339 subjects were used to derive the results. Multiple linear regression and stepwise regression were conducted after the construct validity and reliability. The results can be summarized as follows: (1) Physical environmental factors in coffee shops consists of 5 dimensions such as facility aesthetics, cleanliness, ambiance, layout, and internet environment. (2) Facility aesthetics, ambiance, and internet environment had an influence on brand loyalty. (3) The effects of cleanliness and layout on brand loyalty, were not significant on multivariate analysis. However, the relationship between cleanliness and brand loyalty was mediated by emotional responses and also the relationship between layout and brand loyalty was mediated by customer satisfaction. (4) The mediating effects of customer satisfaction were higher than those of emotional responses.

Study on Satisfaction According to Result of Participants in DIY Woodworking Program

  • Chun, Tong-Whan;Kim, Kwang-Roul
    • 한국가구학회지
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    • 제19권6호
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    • pp.487-497
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    • 2008
  • This study was the research of the satisfaction of participation in short DIY Woodworking program organized by university as productive leisure activity. It is the study of what satisfactions-factors of the participants are and how the satisfaction is continued with activities of the participants later on, and finally how the satisfaction influences the choice of leisure activity further. Questionnaire is consist of total 41 survey standards like the article for facility, education, service and cost & the demographic contents of the participants. It was executed by the participants in program at sight from Aug. $1^{st}$ and $2^{nd}$ 2008, and the valid samples 156 copies were definitely analyzed. The result of analysis shows first that the majority of the participants in the short leisure program are the beginner who took part in such program for the first time. What them interests are the convenient facility & use of tools. Second, the reasonable fees in terms of material cost & preparation of personal tools influenced positively on satisfaction of participation. Third, the dissatisfaction of participants regarding educational method and service could be solved by that the trainer who makes practical lesson had been informed of the course in advance.

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청장년층과 노년층의 공원환경 인식 및 만족 요인 차이 분석 (Differences in Environmental Perception and Satisfaction Factor of Park between Young Adults and Old Adults)

  • 이우성
    • 한국환경과학회지
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    • 제29권2호
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    • pp.145-154
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    • 2020
  • The purpose of this study is to examine the differences of use behavior and environmental perception of a park and to analyze the influence of environmental perception factors on park satisfaction among 7 parks in Suseong-gu, Daegu. The data from the 255 questionnaires of young adults (30-59) and old adults (more than 60) who use the park more than once a week were used for the analysis. In terms of park use behavior, young adults used the park for walking and jogging mainly on weekday evenings, while old adults used the park for walking and rest mainly during weekday daytimes. In addition, old adults used the park more times a week than young adults, and spent more time in the park. In the analysis of the environmental perception of the park, similar results were found in both age groups but overall, old adults were more satisfied with the park environment than the young adults. As a result of analyzing the influence of environmental perception factors, it was determined that park satisfaction in young adults has a significant influence on 'use amenity', 'use convenience', 'facility suitability', and 'landscape diversity' in this order. On the other hand, park satisfaction for old adults has an influence on 'use amenity', 'facility suitability', and 'use convenience' in this order. The findings of this study can be used as an effective basic data for future park planning considering age groups.

A Study on the Decision Factors and Satisfaction of SMEs

  • Yongsang PARK;Jaetae KIM
    • 융합경영연구
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    • 제11권3호
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    • pp.81-92
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    • 2023
  • Purpose: The purpose of this study is to identify the determinants of store occupancy based on the rental characteristics of small and medium-sized enterprises (SMEs) renting buildings across the country, and to analyze the satisfaction level after opening. Research design, data and methodology: The study conducted an empirical survey through questionnaires targeting individual business owners, corporate representatives, and executives and employees nationwide, including Seoul, Gyeonggi, and other metropolitan areas and provincial cities. Results: In this study, the most important factor that SMEs consider when deciding whether to rent a commercial building or office is financial characteristics, followed by management characteristics, location characteristics, building characteristics, and facility characteristics. In addition, management characteristics were found to have the greatest impact on rental satisfaction of SMEs, followed by financial characteristics, building characteristics, and location characteristics in order. Conclusions: Since the lessor cannot immediately improve the location characteristics or building characteristics, in order to increase the rental satisfaction of small and medium-sized businesses in a relatively short period of time, it is necessary to improve managerial characteristics such as prompt civil complaint handling and clean management of the building. In addition, it is analyzed that if the factors that can reduce the burden on the tenants are found in advance and reflected in the financial characteristics, the satisfaction of the tenants can be increased.

Analysis of the needs of forest healing facilities for female cancer survivors

  • Eun Kum Lee;Bum Jin Park
    • 농업과학연구
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    • 제50권4호
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    • pp.735-747
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    • 2023
  • This study was conducted to identify the appropriate space requirements for forest healing program for physical and mental health care of female cancer survivors in their 40s and 60s. From September to November 2023, 12 cancer survivors were surveyed at Chungnam National University Forest and Daejeon Healing Forest. One Forest Therapy instructor and two researchers conducted a forest healing program once a week for eight sessions of two hours each, Perceptions and satisfaction with the program and space were assessed using pre and post program questionnaires, and the effect of participation in the forest healing program on mood status was evaluated. The satisfaction survey results were supplemented by qualitative studies conducted through post-interviews. Result of the analysis showed that the satisfaction of the participants was very high (4.8/5.0). There was a notable increase in vigor and a decrease in total mood disturbance after participation in the program. Toilets and water facilities (11), tool boxes (9), pest control facilities (3), deck facilities (3), forest hut (3), electrical outlets (2), shade shelters (2), and shoe hairy (1) were proposed as required facilities for cancer survivors. This study demonstrated that the forest healing program is effective in reducing distress in female cancer survivors in their 40s and 60s and appropriate facility standards for the forest healing space are needed to increase the satisfaction of cancer survivors.

유원지 주변 산책로의 환경개선을 위한 이용만족도 결정요인 분석 - 대구광역시 수성유원지를 대상으로 - (An Analysis on the Determining Factors of Satisfaction for Environmental Improvement of Trails around Recreation Park - Focused on Suseong Recreation Park in Daegu -)

  • 김동석;이우성;정성관
    • 한국조경학회지
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    • 제43권5호
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    • pp.28-39
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    • 2015
  • 본 연구는 대구광역시의 수성유원지 이용자들을 대상으로 이용행태 및 시설 만족도를 분석하여 수성유원지 산책로의 환경개선을 위한 실질적인 방안을 제안하고자 하였다. 이에 수성유원지에 대한 현장조사 및 설문조사를 토대로 유원지 내 산책로에 대한 만족요인 분석을 실시하였다. 우선, 이용자들의 이용행태를 살펴보면, 이용자의 48.0%가 산책을 목적으로 수성유원지를 방문하였으며, 주당 평균 1~2회 이용비율이 가장 높았고, 1회 평균이용시간은 80.4분으로 분석되었다. 산책로의 경우 주당 1회 이용과 5회 이상의 이용이 각각 38.1%와 23.8%로 높게 나타났으며, 평균 이용시간은 45.4분으로 조사되었다. 시설요소에 대한 만족도 분석결과, 산책로의 관리상태, 노선 길이, 경사도, 주변의 자연경관 등이 3.4점 이상의 높은 만족도를 보인 반면, 유원지의 수질오염도와 출입구 개수 및 주차장은 각각 2.75점, 2.78점의 낮은 만족도로 평가되었다. 산책로의 전체 만족도에 대한 결정요인을 분석한 결과, 이용시설, 보행 편의성, 주변경관, 쾌적성, 소음 등의 인자가 통계적으로 유의한 영향을 주는 것으로 분석되었다. 특히, 보행 편의성 인자의 표준화 계수가 0.533으로 가장 높게 나타나, 산책로의 이용만족도에 가장 큰 영향을 주는 요인으로 평가되었다. 이러한 결과는 향후 수성유원지 산책로의 환경개선뿐만 아니라, 유사 수변산책로 계획과 유지관리에 필요한 기초자료를 제공할 것으로 판단된다.

농촌마을 유형에 따른 거주환경 분석과 만족도 연구 (An Analysis of Residential Environment and Satisfaction by Rural Area Types)

  • 배웅규;윤용우;정동섭;주대관
    • 농촌계획
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    • 제20권3호
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    • pp.165-177
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    • 2014
  • This study analyzed the types of Rural Villages, divided the areas with six criteria such as geographical environment and selected three target areas to observe them. Through these target areas, it attempted to analyze the difference and correlation of satisfaction with the residential environment depending on the characteristics of the Rural Village. In investigating and analyzing the satisfaction of the residents in the Rural Villages, it divided it into 'satisfaction with rural village life', 'satisfaction with housing' and 'satisfaction with village environment,' and compared and analyzed them with the physical environment of the Rural Village. Based on this, according to the type of local Rural Village, it analyzed with what part there were high relations with resident's satisfaction with the Rural Village. As a result, there was no significant difference between groups by the Rural villages, but residents were more satisfied with the natural environment of the village rather than individual housing. The analysis of the correlation between satisfaction with Rural villages and various factors, the more distance there is between the individual housing and the meeting facility, the lower their satisfaction with the Rural village became. In the future, when a community center or meeting facility is planned, it would heighten the resident's happiness when it is located at the physical center of the village rather than at the entrance of it.

야외체력단련기구 이용현황과 개선방안에 관한 연구 - 동탄신도시 근린생활권 근린공원을 중심으로 - (Current Statues of Outdoor Exercise Equipment and Improvement Research - Focused on the Neighborhood Park of Dongtan New Town -)

  • 김도경;김승환
    • 한국조경학회지
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    • 제39권1호
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    • pp.84-95
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    • 2011
  • 본 연구의 목적은 공원을 조성하거나 또는 기존의 공원을 재정비할 때 생활체육시설인 야외체력단련기구에 대한 전반적인 이용만족도를 높이기 위한 것이다. 이를 위해 동탄 신도시에 소재한 근린생활권 근린공원에 설치된 야외체력단련 기구를 이용하는 남 녀 150명을 대상으로 이용만족도를 조사하고 분석하였다. 동탄신도시의 공원 중 야외체력단련기구가 설치된 6개의 공원에서 근린생활권 근린공원에 해당하는 개나리공원, 손바닥공원, 큰재봉공원을 대상지로 선정하였다. 이용만족변수에 대한 요인분석을 실시한 결과, 총 4개의 요인이 추출되었다. 그 내용은 주 시설 요인(공원내 적절한 위치 공원과의 연계 배치 야외체력단련기구의 종류 수량), 차양 요인(차양시설, 식재), 관리 요인(관리상태 보수상태), 부대시설 요인(포장 조명시설)으로 정의할 수 있다. 전체만족도와 요인의 회귀분석 결과, 주 시설 요인이 만족도에 가장 큰 영향을 미치고 있었다. 이는 주 시설 요인이 근린공원 야외체력단련기구 만족도를 좌우한다고 할 수 있다. 대상지별 요인에 대한 차이 검증을 통해 주 시설 요인인 공원내 적절한 위치 공원과의 연계 배치 야외체력단련기구의 종류 수량에서 종류와 수량이 많다고 야외체력단련기구의 전체만족도가 높아지는 것이 아니라, 주 시설 요인에 포함된 공원내 적절한 위치 공원과의 연계 배치의 만족도 또한 높아야 전체만족도가 높아지는 것으로 나타났다. 이상과 같은 결과를 감안하면 추후 계획되는 공원의 야외체력단련기구에서는 종류와 수량의 보충뿐만 아니라 공원내 적절한 위치, 공원과의 연계성, 배치를 고려한 공원 계획이 바람직할 것으로 생각된다.

IPA Matrix 분석을 이용한 배드민턴 생활체육 동호인의 용품구매 및 시설 이용에 관한 연구 (A Study on Goods Purchase and Facility Use in Badminton Club Members Using the IPA Matrix Analysis)

  • 안용덕;신정훈
    • 한국엔터테인먼트산업학회논문지
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    • 제15권5호
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    • pp.115-128
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    • 2021
  • 본 연구는 배드민턴 생활체육 동호인의 용품구매와 시설 이용 시 생각하고 느낀 중요도와 만족도를 알아보고 이를 기초자료로 활용하여 생활체육 배드민턴 동호인을 확대하고 활성화 방안을 제안하고자 용품, 가격, 프로그램, 시설, 직원, 홍보에 대한 설문조사를 진행하였다. 설문조사 후 중요도와 만족도를 알아보기 위하여 IPA Matrix방법을 적용하여 자료처리를 실시하였으며, 다음과 같은 결론을 얻었다. 첫째, 배드민턴 생활체육 동호인의 중요도와 만족도 순위 분석결과 중요도는 1위 직원요인의 강사 및 지도자의 전문성, 2위 시설요인의 시설의 안전성, 3위는 프로그램의 프로그램 내용 및 효과 만족도는 1위 시설요인의 시설의 청결 및 관리, 2위 직원요인의 강사 및 지도자의 전문성, 3위는 직원요인의 직원의 친절성 순으로 나타났다. 둘째, 중요도와 만족도 IPAMatrix 결과 I사분면은 프로그램요인의 강습시간 적절성과 프로그램 내용 및 효과, 시설요인의 주차 공간 규모와 시설의 청결 및 관리, 직원요인의 강사 및 지도자의 전문성, 직원서비스 태도, 직원친절성, 홍보요인의 소비자와의 상담 및 불편사항 해결, II사분면은 가격요인의 가격의 적절성, 가격대비 가치, 할인제도, 용품요인의 소재 및 디자인, III사분면은 용품요인의 용품 A/S 우수성, 프로그램요인의 프로그램 구성의 다양성, 시설요인의 배드민턴 구장 위치 및 접근성, 다양한 편의시설, 홍보요인의 다양한 홍보 및 이벤트 구성과 홈페이지 구성 등 홍보 전략, IV사분면은 용품요인의 용품 브랜드 가치 및 인지도와 용품 브랜드 전문성이 나타났다.