• Title/Summary/Keyword: Evaluating System

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Evaluation of Call Routing Rules in Call Centers Using Simulation and its Application of Value Based Routing (서비스 산업의 콜 센터 라우팅 룰의 수익성 평가 방법 및 가치 기반 라우팅의 적용 예제)

  • Kong, Joo-Hoe;Choi, Byung-Kyu
    • IE interfaces
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    • v.22 no.1
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    • pp.56-62
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    • 2009
  • This paper presents a methodology of evaluating call routing rules in call centers using simulation. The proposed methodology enables the call centers to reduce trial and error costs from applying different routing rules. Additionally, a Value Based Routing (VBR) has been evaluated with the proposed methodology in terms of profit, and finally compared it with a Homogeneous Routing (HR).

The Machine Efficiency on the Cyclic Service System (순환서비스 시스템에서의 기계작업효율)

  • 유정상
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.9 no.13
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    • pp.33-38
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    • 1986
  • Arguments in favor of cyclic servicing, as opposed to random servicing, in connection with machines which stop in a random manner, are not conclusive because hitherto no general formular has been available for calculating the results which may be expected from cyclic servicing. The aim of the following paper is to help in evaluating the cyclic procedure by presenting a formular for calculating the standard efficiency of a group of semi-automatic machines assigned to one operator who will service them on a cyclic pattern.

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A Study on the Sensitivity Analysis of GERT Network (GERT Network의 감도분석(感度分析)에 관한 고찰(考察))

  • Lee, Sang-Do;Jeong, Jung-Hui;Park, Gi-Ju
    • Journal of Korean Institute of Industrial Engineers
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    • v.9 no.2
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    • pp.47-53
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    • 1983
  • In this paper, a sensitivity analysis is proceeded to improve the network of manufacturing process by converting the qualitative network into GERT Network and by finding equivalent probability, MFG's of variables and sensitivity equation in GERT Network. Sensitivity analysis of GERT Network is important in evaluating, reviewing and improving system. System improvement in GERT Network is achieved by increasing the equivalent probability and by decreasing the equivalent time.

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Evaluating Efficiency of Life Insurance Companies Utilizing DEA and Machine Learning

  • Han Kook;Kim, Jae-Kyung
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2000.04a
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    • pp.365-373
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    • 2000
  • Data Envelopment Analysis (DEA), a non-parametric productivity analysis tool, has become an accepted approach for assessing efficiency in a wide range of fields. Despite of its extensive applications and merits, some features of DEA remain bothersome. DEA offers no guideline about to which direction relatively inefficient DMUs improve since a reference set of an inefficient DMU, several efficient DMUs, hardly provides a stepwise path for improving the efficiency of the inefficient DMU.In this paper, we aim to show that DEA can be used to evaluate the efficiency of life insurance companies while overcoming its limitation with the aids of machine learning methods.

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A Study on the Probabilistic Generation Simulation by FHT (Fast hartley Transform을 이용한 확률론적 발전시뮬레이션에 관한 연구)

  • Song, Kil-Yeoung;Kim, Yong-Ha;Choi, Jae-Seok
    • Proceedings of the KIEE Conference
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    • 1988.11a
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    • pp.131-134
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    • 1988
  • This Paper describes a algorithm for evaluating the loss of load probability of a generating system using Fast Hartley Transform. The Fast Hartley Transform(FHT) Is as fast as or faster than the Fast Fourier Transform(FHT) and serves for all the uses such as spectral, digital processing and convolution to which the FFT is at present applied. The method has been tested by applying to IEEE reliability test system and the effectiveness is demonstrated.

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A new GPS/DR integration filter for a car navigation system (차량항법시스템을 위한 새로운 GPS/DR Integration 필터)

  • 김세환;박상현;이상정
    • 제어로봇시스템학회:학술대회논문집
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    • 1996.10b
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    • pp.884-887
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    • 1996
  • This paper describes a GPS/DR integration filter for a car navigation system. A new GPS/DR integration filter is derived for obtaining more accurate and reliable position data. The covariance analysis results and simulation results are shown for evaluating the performance of the proposed GPS/DR integration filter.

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Computational Reduction in Keyword Spotting System Based on the Bucket Box Intersection (BBI) Algorithm

  • Lee, Kyo-Heok;Kim, Hyung-Soon
    • The Journal of the Acoustical Society of Korea
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    • v.19 no.2E
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    • pp.27-31
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    • 2000
  • Evaluating log-likelihood of Gaussian mixture density is major computational burden for the keyword spotting system using continuous HMM. In this paper, we employ the bucket box intersection (BBI) algorithm to reduce the computational complexity of keyword spotting. We make some modification in implementing BBI algorithm in order to increase the discrimination ability among the keyword models. According to our keyword spotting experiments, the modified BBI algorithm reduces 50% of log-likelihood computations without performance degradation, while the original BBI algorithm under the same condition reduces only 30% of log-likelihood computations.

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Assessment of Malignancy in Brain Tumors by 3T MR Spectroscopy

  • 최보영;전신수;김범수;이재문;정성택;안창범;오창현;김선일;이형구
    • Proceedings of the KSMRM Conference
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    • 2003.10a
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    • pp.84-84
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    • 2003
  • Purpose: To assess clinical proton MR spectroscopy (MRS) as a noninvasive method for evaluating tumor malignancy at 3T high field system. Materials and methods: Using 3T MRI/MRS system, localized water-suppressed single-voxel technique in patients with brain tumors was employed to evaluate spectra with peaks of N-acetyl aspartate (NAA), choline-containing compounds (Cho), creatine/phosphocreatine (Cr) and lactate. On the basis of Cr, these peak areas were quantificated as a relative ratio.

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A study on profitability of train schedule planning (열차공급계획의 수익성 분석에 관한 연구)

  • Woo Hee-Moon;Jang Seong-Yong;Kim Dong-hee
    • Proceedings of the KSR Conference
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    • 2004.10a
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    • pp.1538-1545
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    • 2004
  • In the train schedule plan corresponds to a master plan for transport services. This service plan must be constructed to minimize operational cost or maximize revenue considering transportation demands and resource capacities in the operation company, and it includes several sub-planning activities such as train operation frequency plan, train schedule plan, train capacity assignment plan, and rolling stock requirement plan. In this paper, we present profitability evaluation system for the current train schedule plan. The proposed system can be used for evaluating profitability by estimating train service revenue considering customer demands.

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Reliability Analysis of Complex Bridge System (컴플렉스 브릿지 시스템의 신뢰도 분석)

  • Choi Sung-Woon
    • Journal of the Korea Safety Management & Science
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    • v.7 no.4
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    • pp.219-227
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    • 2005
  • Three general algorithms for evaluating the reliability for complex bridge system are proposed. These methods, such as Keystone, Boolean, Network algorithms are powerful and effective to derive an reliability expression for many practical complex systems. The combination approach of RBD and FTA proposed in this paper provides an effective way to evaluate the functional dependency for applications of FMEA.