• Journal of Construction Engineering and Project Management
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• 제4권4호
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• pp.17-32
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• 2014

In a competitive business environment, like construction, achieving customer satisfaction has been identified as an important element for measuring project's success and sustaining competitive advantage. Traditionally, customers were expelled from the product development process. Little effort was done, in the past to identify the factors that lead to customer satisfaction and hence, use them for product improvement. Organizations that adopted that approach, encountered the risk of losing their customers. In construction, end-users of governmental housing projects were excluded from the design decision making process and accordingly, their requirements were not reflected in design. Although a number national customer satisfaction indices and barometers have been developed worldwide, they have their own limitations and shortcomings. This paper aims to develop an international index for customer satisfaction in the construction Industry. For the first time in construction literature, this research identified, validated and classified 45 drivers for achieving customer satisfaction in the construction industry.

• Journal of Construction Engineering and Project Management
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• 제7권4호
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• pp.20-28
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• 2017

In almost every construction project, delay is an inevitable yet controllable phenomenon. The Indian construction industry encounters an enormous amount of delays in projects. Delay affects both time and money in the forms of schedule and cost overruns, respectively. Due to impressive and dynamic growth in the Indian construction sector, planned efforts are essential to limit these undesirable delays. On account of the surge in the rate of residential building construction, the task of identification and analysis of the delays in residential projects in India has been attempted by the authors. A questionnaire survey was conducted involving 100 stakeholders. Further analysis included an Importance Index to rank the identified delays, Principle Component Analysis for advanced statistical analysis, and Correlation Analysis to check the extent of agreement amongst stakeholders. Conclusions drawn with reference to the analysed data eventually reflected finance-related issues, as well as labour related problems as the dominating causes of delays. The aim of the research is to provide insight to the construction stakeholders and researchers, on an international scale, with the obtained results.

• 국제학술발표논문집
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• The 2th International Conference on Construction Engineering and Project Management
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• pp.433-439
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• 2007

A ubiquitous environment in construction requires integrating hardware and software systems. Currently the Construction System Integration Lab (CSIL) at Pusan National University is currently studying the application of ubiquitous technology for better communication in the construction process. In this paper, a pilot of Ubiquitous Concrete Pour System (u-CPS) has been presented to demonstrate the effectiveness of data exchange in the concrete pour process. The u-CPS environment takes advantage of the RFID technology for collecting construction data. The pilot can automatically generate the data for concrete pour work such as departure time, arrival time, concrete pour time. Construction managers can keep track of the progress of concrete pour work using the information. A case study was done for a building construction using the pilot system, the result of which demonstrated that the RFID-base system can help improve the effectiveness of data communication during the concrete pour process.

• 국제학술발표논문집
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• The 3th International Conference on Construction Engineering and Project Management
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• pp.1242-1247
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• 2009

The sudden changes in the construction market and the progressively intensifying price wars have amplified the importance of the construction cost estimation in the initial and planning phases of construction projects. However the methodologies and process of estimating construction cost in the planning and design phase are not standardized in the domestic market, in contrast to the markets of more developed countries. Therefore this paper proposes a new approximate estimation model to be used from the initial stages of construction projects. This methodology that extracts, modifies and synthesizes comparable elements of previous cases. This will introduce the foundation for the implementation of systems with improved usability and applicability.

• 국제학술발표논문집
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• The 6th International Conference on Construction Engineering and Project Management
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• pp.37-38
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• 2015

A number of documents containing important and useful knowledge have been generated over time in the construction industry. Such text-based knowledge plays an important role in the construction industry for decision-making and business strategy development by being used as best practice for upcoming projects, delivering lessons learned for better risk management and project control. Thus, practical and usable knowledge creation from construction documents is necessary to improve business efficiency. This study proposes a knowledge creating system from construction documents using text mining and the design comprises three main steps - text mining preprocessing, weight calculation of each term, and visualization. A system prototype was developed as a pilot study of the system design. This study is significant because it validates a knowledge creating system design based on text mining and visualization functionality through the developed system prototype. Automated visualization was found to significantly reduce unnecessary time consumption and energy for processing existing data and reading a range of documents to get to their core, and helped the system to provide an insight into the construction industry.

• 국제학술발표논문집
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• The 4th International Conference on Construction Engineering and Project Management Organized by the University of New South Wales
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• pp.292-298
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• 2011

In this study we examine Taiwan's overall performance in accordance with sustainable construction by developing an appraisal indicator framework. The framework consists of five layers, from bottom to top: the indicator; the indicator category; the core cluster; the theme; and the overall performance. The procedure for the development of a sustainable construction indicator system is outlined. Finally, a framework consists of 3 themes, 10 core clusters, and 33 indicator categories are established. Following the established framework, 67 proper indicators are selected for each category in the framework, and data of the 53 indicators are collected respectively from a nation's statistical databank in Taiwan. Sustainable construction index aggregated step-by-step from the indicators, the indicator categories, the core clusters and the themes is computed to assess Taiwan's progress in sustainable construction. The preliminary results and the discussion are reported.

• 건설관리
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• 제16권6호
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• pp.32-40
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• 2015

• 건설관리
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• 제16권6호
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• pp.28-31
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• 2015

• 건설관리
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• 제12권5호
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• pp.73-77
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• 2011

• 건설관리
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• 제11권4호
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• pp.51-54
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• 2010