• Title/Summary/Keyword: Encounter

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A Study on the Relationship Dissolution between Fashion Product Consumers and Stores (패션상품 소비자의 점포 관계단절에 관한 연구)

  • Kim, Eun-Sook;Lee, Sun-Jae
    • Journal of the Korean Society of Clothing and Textiles
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    • v.33 no.3
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    • pp.366-378
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    • 2009
  • The purpose of this study was to understand fashion product consumers' relationship dissolution by considering the characteristics of customer behavior and examining the connection between the main variables. The survey was conducted on 623 women over 20 years old who had experienced relationship dissolution or problems with regular fashion stores in the areas of Seoul and Kyungki in September 2005. The SPSS 12.0 package and Amos program were used to analyze the data. The results of this study were as follows: First, service recovery justice of a fashion store, interactional justice, distributive justice, and procedural justice had effects on encounter satisfaction. Furthermore, encounter satisfaction influenced relationship dissolution behavior, voice, exit, loyalty, neglect via overall satisfaction. Second, there were differences in relationship dissolution behavior according to consumer loyalty and switching costs.

Self-Medication and the Pharmacy Profession (셀프메디케이션과 약사직능)

  • 한병현
    • YAKHAK HOEJI
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    • v.47 no.4
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    • pp.252-259
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    • 2003
  • Self-medication is a representative phenomenon in the domain of popular care, originated from perspective of medical pluralism and the pharmacy profession is said to be in the most appropriate position of health care professions to activate self-medication. As any healthcare reform impacts in a country, 2000 institutional separation between medicine and pharmacy implemented in Korea brought a lot of changes in behavior of drug use not only to physicians and pharmacists but also to consumers (patients). In this paper, the reality of self-medication since the institutional separation between medicine and pharmacy was analyzed, based on the empirical data which were collected by the Korea Institute for Health and Social Affairs in 2002. The major finding is that the domain of popular care including self-medication was significantly shrunk, while that of professional care was proportionally expanded. As a result, the following four points were strongly recommended for the purpose of promoting self-medication: i) upgrading the pharmacy education system from 4 year to 6 year level, ii) improvement of continuing education and introduction of GPP (Good Pharmacy Practice), iii) activating 'pharmacal encounter' (i.e., pharmacist-consumer relationship) and iv) promotion of socio-economic research activities and proactive participation in the international self-medication movement of pharmacists in Korea.

Research on the Safety of Ship and Offshore Structure - on Low Cycle resonance of a Sihp in Severe Following Waves -

  • Hamamoto, M.;Kim, J.A.;Kwon, S.H.;Lee, S. K.;Jo, H.J.
    • Journal of Hydrospace Technology
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    • v.1 no.1
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    • pp.57-65
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    • 1995
  • For the mechanism of ship capsizing, we can generally consider that it\`s caused due to pure loss of stability, parametric oscillation(low cycle resonance) of ship in waves and the broaching phenomena. Among them, low cycle resonance occurs due to the dynamic change of righting arm with respect to the relative position of ship to waves. The dynamic change depends on the encounter period of a ship in following waves. This paper discusses the following items : (1) An analytical expression of GZ curve varying with respect to the relative position of ship to waves, (2) Non-linear equation of motion describing low cycle resonance, (3) The effects of righting arm, stability range and encounter period on low cycle resonance.

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The Other's Body: Vietnamese Contemporary Travel Writing by Women

  • Anh, Lo Duc
    • SUVANNABHUMI
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    • v.11 no.1
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    • pp.169-184
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    • 2019
  • In recent years, Vietnamese literature has seen the rise of women writers in a genre traditionally dominated by men-travel writing. Phuong Mai, Huyen Chip, Dinh Hang, among others, are just a few who have introduced innovations to this genre. This paper investigates the practice of contemporary Vietnamese women travel-writers and how they differ in perception compared to their male counterparts. One of the most crucial differences is that women perform cultural embodiment, employing their bodies instead of their minds. An encounter of the woman writer with other cultures is, therefore, an encounter between the body and the very physical conditions of culture, which leads to a will to change, to transform, more than a desire to conquer, to penetrate the other. Utilizing the concept deterritorialization developed by Gilles Deleuze and Felix Guattari, this paper argues that despite being deemed fragile and without protection, women's bodies are in fact fluid and able to open new possibilities of land and culture often stripped away by masculinist ideology.

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The Effect of the Service Encounter Element in Korean Restaurants upon Customer's Emotion Feelings, Customer Satisfaction, and Behavioral Intention - Focused on Foreigners Living in Korea - (국내 한식당의 서비스 접점 요인이 고객감정, 고객만족도 및 행동의도에 미치는 영향 - 국내 거주 외국인 고객을 중심으로 -)

  • Lee, Sun-Lyung;Song, Min-Kyung;Kwak, Da-Young;Lee, Kyung-Jin;Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Journal of the Korean Society of Food Culture
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    • v.26 no.6
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    • pp.641-648
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    • 2011
  • The two purposes of this study were to understand service encounters in Korean restaurants by foreigners living in Korea and to examine the effect of service encounters on the customer's emotion feelings, customer satisfaction, and behavioral intention. Based on the reactions of a total of 614 foreigners obtained by empirical research, this study reviews the reliability and fitness of the research model, and verifies a total of 4 hypotheses using the Amos program. The hypothesized relationships in the model were tested simultaneously using a structural equation model (SEM). The proposed model provided an adequate fit to the data: ${\chi}^2$ 683.466 (df=216), CMIN/df 3.164, RMR 0.095, GFI 0.911, AGFI 0.886, NFI 0.933, CFI 0.953, and RMSEA 0.059. As a result of empirical analysis, the physical environment, interactions with employees, and interactions with other customers were quantified as service encounter factors in Korean restaurants. These factors were indicated to have an influence on customer's emotion feelings. Also, customer's emotion feelings had a positive influence on customer satisfaction and behavioral intent. Limitations and future research are also discussed.

An Analysis of Social Carrying Capacity in Natural Park (자연공원의 사회적 수용능력 분석 - 국립공원과 도립공원을 대상으로 -)

  • 배민기;장병문
    • Journal of the Korean Institute of Landscape Architecture
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    • v.30 no.6
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    • pp.79-97
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    • 2003
  • The purpose of this paper is to analyze a causal model determining social carrying capacity(SCC) in natural parks, to answer the research question: What is the mechanism for determining SCC in natural parks (NP)\ulcorner After reviewing the literature on SCC and recreation activities in Korean natural parks, we constructed a conceptual framework and formulated the hypothesis of this research. We obtained data through a questionnaire which surveyed 487 visitors at 6 of the 73 NP in Korea during 2001, based on a stratified sampling method. We analyzed the data using descriptive statistical methods, the mean difference test, Pearson's correlation analysis, and path analysis method. We found that 1) The direct effect of resources, activity space(AS), visitor's expectation(VE), encounter, crowding, damage of resources(DR), maintenance condition of resources and facility(MCRF) to SCC are 3.45, 3.62, 2.75, 2.72, 1.32, and 4.77 times more important than that of crowding, respectively, while the indirect effect of resources, AS, VE, encounter, and DR to SCC is 13.03, 11.19, 3.34, 1.3, 2.05, 1.10, 0.05 and 2.30 times more important then that of crowding, respectively, 2) Causal effects of resources, facility, AS, VE, number of visitors(NV), encounter, crowding, VM, DR, and MCRF to SCC turned out to have 0.3523, 0.3321, 0.1751, 0.1465, 0.0307, 0.0762, 0.0604, -0.0510, -0.1177 and 0.2165, respectively, and 3) The causal effect of activity base(AB) and activity atmosphere(AA) to SCC turned out to have 2.57 and 1.1 times higher than that of MCRF, respectively. The research results suggest that 1) this conceptual framework is highly useful for the development of substantive theory and methodology; 2) management issues of AA and MCRF turned out to have 0.81 times in SCC that of AB, i.e, SCC can be significantly improved from control of AA and MCRF; and 3) supply of excellent resources and convenient facilities is needed to increase social carrying capacity. It is recommended that more empirical studies be performed in the future according to the season, visitor characteristics, and AS by NP.

The Development and Application of Teaching Program to Utilize Emotional Intelligence Elements in Elementary School Science (초등학교 과학교과에서 정서지능 요소를 활용한 수업 프로그램의 개발과 적용)

  • Park, Jae-Keun;Moon, Bo-Ra
    • Journal of Korean Elementary Science Education
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    • v.33 no.1
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    • pp.82-94
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    • 2014
  • The purpose of this study is to develop teaching program which utilizes emotional intelligence elements as a measure to stimulate the motive and scientific attitude of learners and examine the effect of its application. The target unit for this study is 'world of plants' in the fourth grade of elementary school, and the teaching program is composed of 3 stages including I(encounter with myself), S(encounter with science), and U(encounter with friends). The teaching program is organized in the way to reflect 5 emotional intelligence elements including self-awareness, self-regulation, self-motivation, sympathy, and personal relations properly according to each stage of teaching program. The result of applying this program into actual classrooms is as follows. First, it is proven that the teaching program actually helps improving the motive of learners to study science. The emotional intelligence takes a role of positive motive for thinking, and the learners monitor their emotion and behavior patterns by using a mirror notebook to reduce their anxiety about science. Second, it is proven that the teaching program changes the science related attitude of learners positively. The emotional intelligence elements help the learners to create friendly feeling toward science subject and have a friendly attitude toward science and a sense of expectancy to science class. Third, it is proven that the teaching program contributes to the improvement of learners' science study achievement. The emotional intelligence takes an important role in improving the learners' science study achievement through the role of adjusting and controlling the recognition capability. However, emphasizing the emotional intelligence excessively also has a risk to break the balance between emotion and recognition, so it is considered that the balanced approach should be applied.

Rhinoplasty Education Using a Standardized Patient Encounter

  • Wright, Eric J.;Khosla, Rohit K.;Howell, Lori;Lee, Gordon K.
    • Archives of Plastic Surgery
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    • v.43 no.5
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    • pp.451-456
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    • 2016
  • Background Comprehensive aesthetic surgery training continues to be a challenge for residency programs. Our residency program developed a rhinoplasty-based objective structured clinical examination (OSCE) based upon validated methods as part of the residency education curriculum. We report our experience with the rhinoplasty-based OSCE and offer guidance to its incorporation within residency programs. Methods The encounter involved resident evaluation and operative planning for a standardized patient desiring a rhinoplasty procedure. Validated OSCE methods currently used at our medical school were implemented. Residents were evaluated on appropriate history taking, physical examination, and explanation to the patient of treatment options. Examination results were evaluated using analysis of variance (statistical significance P<0.05). Results Twelve residents completed the rhinoplasty OSCE. Medical knowledge assessment showed increasing performance with clinical year, 50% versus 84% for postgraduate year 3 and 6, respectively (P<0.005). Systems-based practice scores showed that all residents incorrectly submitted forms for billing and operative scheduling. All residents confirmed that the OSCE realistically represents an actual patient encounter. All faculty confirmed the utility of evaluating resident performance during the OSCE as a useful assessment tool for determining the Next Accreditation System Milestone level. Conclusions Aesthetic surgery training for residents will require innovative methods for education. Our examination showed a program-educational weakness in billing/coding, an area that will be improved upon by topic-specific lectures. A thoroughly developed OSCE can provide a realistic educational opportunity to improve residents' performance on the nonoperative aspects of rhinoplasty and should be considered as an adjunct to resident education.

Study on the Integrated UAV Simulation Environment for the Evaluation of the Midair Collision Alarm System (공중충돌경보시스템 평가를 위한 통합 무인기 시뮬레이션환경 연구)

  • Mun, Seong-yeop;Kim, Ju-young;Lee, Dong-woo;Baek, Gyeong Min;Kim, Jin Sil;Na, Jongwhoa
    • Journal of Advanced Navigation Technology
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    • v.19 no.4
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    • pp.288-298
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    • 2015
  • For the commercialization of unmanned aircraft, we must validate the safety of the air/ground collision alert systems (CAS). The validation procedure of CAS requires the flight test which is not only expensive but also dangerous. To alleviate this problem, we need the simulation based validation process for the CAS. We developed an integrated UAV simulation (IUS) environment which interconnect the flight simulator, the Matlab/Simulink, and a target avionics simulation model. We developed the collision warning module of the TCAS and tested using IUS and flight encounter models. Using IUS, we can evaluate the performance and reliability of a target avionic system at the preliminary design stage of a development life cycle.