• 한국직업건강간호학회지
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• 제24권3호
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• pp.153-161
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• 2015

Purpose: The purpose of this study was to identify the effects of violence experience, emotional labor and job stress on clinical nurses' depression and to provide suggestions for improving the quality of patient care. Methods: This research involved 257 clinical nurses who were working at an acute care hospital with at least 200 beds in S city and K province. Data were collected from May 23 to June 7 in 2014 and were analyzed using IBM SPSS version 21.0. Results: The results show that 98.1% of subjects had violence experience in the past year and the violence experience included 44.4% physical threat, 37.5% verbal violence and 18.1% physical violence. The average scores were emotional labor 3.57, job stress 3.54 and depression 21.16. There were positive correlations among violence experience, emotional labor, job stress and depression (p<.01). There were also significant co-relationships between depression and violence experience (r=.21, p=.001), between depression and emotional labor (r=.48, p<.001) and between depression and job stress (r=.31, p<.001). Conclusion: The results suggest that it is necessary to set up guidelines for clinical nurses to manage violence, emotional labor and job stress in order to create better working environment and to improve quality of patient care.

• 한국의류학회지
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• 제41권2호
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• pp.266-280
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• 2017

This study predicted consumer approach/avoidance behavior through consumer emotional experiences and examined the moderating effect of perceived surprises in the context of digital signage in store environments. A self-administered questionnaire consisted of consumer emotional experience (e.g., pleasure, arousal, and dominance), approach-avoidance behavior and perceived surprise by digital signage. A total of 278 usable responses were obtained from consumers who experienced digital signage at fashion retail stores. The findings support the Mehrabian-Russell model in the context of digital signage. Approach behavior was predicted by pleasure and arousal emotional experience, while avoidance behavior was predicted by dominance. The moderating effect of perceived surprise was also indicated in the effect of emotional experience on approach or avoidance behavior. In the high level of perceived surprise, pleasure and arousal had significant effects on approach behavior, whereas dominance had significant effect on avoidance behavior. This study discussed theoretical and managerial implications for creating emotional experiences and developing strategic store management by utilizing new digital technology within the fashion retail environments.

• 한국감성과학회:학술대회논문집
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• 한국감성과학회 2000년도 춘계 학술대회 및 국제 감성공학 심포지움 논문집 Proceeding of the 2000 Spring Conference of KOSES and International Sensibility Ergonomics Symposium
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• pp.26-29
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• 2000

This study would review how important to define emotional intelligence could be in measuring individual differences in emotional experience. For this purpose, the definitions of emotion, built by psychological theorists, would first reviewed, in connection to the newly developed techniques in the area of emotional engineering. Comparing peripheral theories of emotion and cognitive appraisal theories, the multi-facets of emotional experience would be illustrated and it would discussed what these facets mean to predict emotional health of individuals.

• 한국실내디자인학회논문집
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• 제14권6호
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• pp.86-94
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• 2005

The recognition of emotionality becomes so important that it is called' emotional consumption society'. Emotional design, which is mostly concern about user's consensus & experiences and in the space, is appeared on commercial place. Emotional design is understanded from a Interactive point of view, human and interior-space. The purpose of this study is to examine the emotional design by analysis of multiple-commercial-functioned shopping places. Specially, the most recently remarkale Jerde partnership's shopping space in Japan. Jerde partnership' project theme is creative experience by making place and experience design. Though, they weren't claim to stand for emotional design, but presented an emotional element in the shopping mall works.

• 한국융합학회논문지
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• 제13권4호
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• pp.271-278
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• 2022

탄산음료는 우리 생활 속에서 인기가 높은 음료의 일종으로 젊은 층을 중심으로 판매되고 있다. 현재 판매되고 있는 탄산음료는 브랜드가 많고, 대부분 식감의 구분이 강조되고 있으며, 브랜드 이미지와 패키지에 있어 전체적으로 패키지 디자인을 더욱 상업화하였다. 탄산음료 패키지 디자인의 감성경험을 증가시키는 것이 필요하며, 이는 브랜드의 부가가치를 높일 수 있다. 감성은 인간의 가장 보편적인 심리 경험으로써 사물에 대한 주관적인 경험과 느낌이다. 탄산음료의 패키지 디자인에 감성경험의 접목하기를 통해, 탄산음료를 구매하면서 보다 많은 감성적 사용자 경험을 선사해 제품 패키지 디자인의 다양화를 실현하고, 소비자의 감성적 욕구를 충족스키는 것이다. 본 논문은 우선, 탄산음료의 패키지 디자인에 대한 논문을 고찰하고, 시판 중인 탄산음료의 판매 현황에 대한 조사와 패키지 디자인 분석하고, 설문조사를 실시한다. 연구결과, 패키지 디자인을 통해 감성을 경감할 수 있다는 점을 알아냈다. 본 연구가 앞으로 패키지 디자인의 감성경험 향상에 있어 시사점이 되기를 바란다.

• 한국콘텐츠학회논문지
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• 제13권12호
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• pp.184-200
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• 2013

현대인들은 삶의 질 향상을 추구하고 있고 감성은 이런 질 높은 삶의 근본적인 요소라는 인식이 확대되면서 경제, 사회, 정치, 문화 전반에 걸쳐 감성을 반영하는 경향이 커지고 있다. 감성디자인은 이런 사회적 현상을 배경으로 한다. 본고는 감성디자인에 있어 '감성체험'이라는 인간중심적인 측면에 초점을 맞추어 연구를 진행하였다. 즉 디자이너가 감성디자인을 창출하고자 할 때 프로그래밍을 통해 구체화해야 하는 감성체험의 기본범주와 각 범주별 관련요소들에 대해 연구하였다. 본 연구는 문헌연구와 사례분석을 중심으로 진행되었다. 본고는 프로그래밍을 위한 감성체험의 기본범주를 첫째, 감성의 발생인자(사용자의 감성적 욕구), 둘째, 감성의 전달과정(사용자 관여 수준별 디자인접근법), 셋째, 감성의 체험모듈(사용자의 감성체험 경로)이라는 세 가지로 분류하였다. 감성의 발생인자는 생리적 감성, 심리적 감성, 사회적 감성, 문화적 감성으로 분석되었고, 감성의 전달과정은 기호적 접근(소극적 수용자), 경험적 접근(적극적 수용자), 상호작용적 접근(소극적 창조자), 참여적 접근(적극적 창조자)으로 분석되었다. 그리고 감성의 체험모듈은 지각하기, 느끼기, 생각하기, 행동하기, 관계짓기로 분석되었다.

• Asia Marketing Journal
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• 제22권3호
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• pp.87-105
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• 2020

With the development of Information Technology, customers require promptly higher quality products and services. Companies try to make newly digital marketing strategies, but there are no empirical researches on them. This article empirically presents a new perspective that companies can shape the customer decision journey ahead by coordinating customer experience. In this article, based on Elaborated Likelihood Model (ELM) theory, customer experience consists of the emotional or cognitive experience. We surveyed about 200 subjects (N = 217) in their 20s and 30s based on the International Music Industry Association's Music Listening 2019 report, then analyzed four different models (before personalization-cognitive experience, before personalization-emotional experience, after personalization- cognitive experience, after personalization-emotional experience) by JASP and R Studio. We conducted Structural Equation Model (SEM) and paired t-test. Personalization factors are about recommendation systems in Spotify. The results of survey represent that companies can shape the Customer Decision Journey (CDJ) ahead especially through enhance cognitive experience. It empirically proves Elaborated Likelihood Model (ELM). The conclusion can be drawn that 'pulling' customer experience can be a new marketing strategies in the digital era.

• 한국직업건강간호학회지
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• 제32권2호
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• pp.58-67
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• 2023

Purpose: This study aimed to identify the influence of workplace violence experience and emotional labor on depression among caregivers. Methods: Data were collected from 227 caregivers working in long-term care institutions from August 20 to October 31, 2021. Workplace violence experience, emotional labor, and depression were measured using developed structured questionnaires. The data were analyzed using descriptive statistics, t-test, ANOVA, pearson's correlation analysis, and multiple regression analysis. Results: Among the participants, 14.5% complained of minor or severe depression. There was a significant difference in the degree of depression depending on whether caregivers experienced unfair situations from the organizations they belonged to. Emotional labor was identified as a major factor influencing depression by regression analysis. Conclusion: A campaign to improve social awareness to prevent caregivers' emotional labor experience leading to depression should be strengthened. Furthermore, it is necessary to develop an emotional capacity building intervention program to effectively cope with caregivers' emotional labor and depression.

• Child Health Nursing Research
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• 제17권1호
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• pp.22-30
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• 2011

Purpose: The purpose of this study was to examine the effects of the perception of marital conflict and child rearing attitudes on abuse experience and emotional maladjustment behavior in children. Methods: Data were collected from May 25 to June 5, 2009. A questionnaire survey was used with 320 elementary school students. Data were analyzed using Pearson correlation coefficients and multiple regression analysis. Results: For effects of perception of marital conflict and child rearing attitude on abuse experience among these children, authoritarian controlling disposition, affectionate disposition and marital conflict had a significant impact on their overall abuse experience. These variables were predictors of child abuse and accounted for 30.6% of the variance. For effects of perception of marital conflict, child rearing attitude and abuse experience on emotional maladjustment behavior among children, there was a significant influence for marital conflict, neglect, emotional abuse and authoritarian controlling disposition. These variables were predictors of emotional maladjustment behavior and accounted for 21.5% of the variance. Conclusion: The results indicate that marital conflict and child rearing attitude are two major variables affecting children’s abuse experience and emotional maladjustment behavior.

• 한국실내디자인학회논문집
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• 제18권6호
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• pp.115-123
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• 2009

The change of digital technology caused not only the whole human life but also the change of a thinking form and an expression method of human beings. Also, the interactive communication structure became to form in space structure, and space users also get changed to an active system. The interaction between a human being and space, which uses digital media as a medium, makes a human being experience sensitivity through a cognitive process of a human being. The present research aimed to find out characteristics and expression of emotional space applied with digital technology based on the relationship between media space and cognitive functioning and to realize new emotional space. The research method was to define on digital media and experience by cognition of a human being through a literature research and a precedent research and to consider on approach to emotional space through experience of a cognition process like this. Based on the theory like this, the present research progressed by focusing on dramatized characteristics of experience in the digital media space and emotional space expression by induced characteristics. Through the analysis like this, the space applied with digital media could appear as a field of communication that can experience by forming mutual relation through perception of a human being. Additionally, the space induces active participation of a human being through various productions of media and responds to movement, and thus, this suggested infinite possibility as emotional space that can try new experience by stimulating a sense as effect of a cognitive process of a human being.