• Journal of Industrial Convergence
• /
• v.19 no.3
• /
• pp.41-49
• /
• 2021

The purpose of this study is to understand the impact of emotional labor of disabled infant teachers on job stress and to understand the mediated effect of resilience in these relationships. The subject of the study is a disabled infant teacher at a daycare center specialized in disabled children. The survey was conducted on a self-contained basis, and a total of 203 copies were recovered and 194 were analyzed except for 9 unfaithful responses. First, the higher the level of emotional labor, the higher the job stress. Second, the higher the level of emotional labor, the lower the resilience. Third, resilience had a partial mediated effect in the impact of emotional labor on job stress. Therefore, measures are needed to prevent job stress and improve resilience for disabled infant teachers.

• The Korean Journal of Coaching Psychology
• /
• v.6 no.2
• /
• pp.27-43
• /
• 2022

The purpose of this study was aim to explore the mediating effect of emotional clarity in the relation between insecure adult attachment and stress coping strategies of university students. 420 university students in Seoul and Gyeonggi area participated in the survey which was composed of adult attachment scale, emotional clarity scale, and stress coping strategies scale, and total 401 data (182 men and 219 women) were used in the analysis. This study has a significance in that it showed the need of intervention on emotional clarity by discovering psychological processes when people who have strong insecure adult attachment tendency cope with stress situations. That is, the emotion coaching will be more effective when emotional clarity is dealt with together as well as stress coping strategies.

• Journal of Convergence for Information Technology
• /
• v.12 no.3
• /
• pp.75-84
• /
• 2022

The purpose of this study was to identify the degree of stress coping method, emotional intelligence, gratitude disposition, and communication competence of nursing college students to identify the factors that influence communication competence. Data were collected by using questionnaires from 159 students who were in 2nd year of the nursing college in G city, from Nov 9 to 11, 2021. Data were analyzed by t-test, ANOVA, Scheffe, Kruskal-Wallis test, Pearson's correlation, and multiple regression. Statistically, communication competence showed a significantly positive correlation with active stress coping method, emotional intelligence and gratitude disposition. Influencing factors on communication competence were emotional intelligence, gratitude disposition, and active stress coping method accounting for 68% of the total change. Based on this results, strategies to increase emotional intelligence, gratitude disposition, and active stress coping method are needed to improve communication skills of nursing students.

• Korean Journal of Adult Nursing
• /
• v.23 no.1
• /
• pp.100-109
• /
• 2011

Purpose: This study was conducted to identify the factors that predict a current smoking behavior and higher emotional stress among male patients with acute coronary syndrome (ACS). Methods: The study was approved by an institutional review board from a university hospital, 2010. A face to face interview using questionnaires was performed with 185 first-time ACS male patients who were undertaken a percutaneous coronary intervention at a cardiovascular care unit. Data were analyzed using SPSS/WIN 15.0. Results: About 54% of the study subjects were currently smoking. The current smokers had dyslipidemia and reported bad eating habits compared to the non-smokers. The current smokers were younger, living alone, and reported lower perceived benefit on smoking cessation than the non-smokers, and 15% of them did not consider quitting (precontemplation stage). Smoking status was not significantly related to emotional stress. Logistic regression analysis revealed that being employed including professional or labor increased the odds of current smoking four or three times compared to the non-employed or retired. Low income or dyslipidemia also increased the likelihood of current smoking 2.8 and 2.1 times, respectively. Blue collar workers or heavy drinkers had 2.9 and 2.8 times more risks of having higher level of stress. Conclusion: An occupational background and health habits should be considered to develop an effective educational strategy for smoking cessation and stress reduction among male patients with ACS.

• Journal of Distribution Science
• /
• v.19 no.10
• /
• pp.99-109
• /
• 2021

Purpose: Retail workers have a role in attending to customers better, not only making sales to them. In this regard, this research focuses on having a clear understanding of the effects of emotional factors and job stress on mental health for retail sales workers. Research design, data and methodology: The present research conducted both a qualitative textual analysis and interview. This research method is quite useful because it relates the information collected with the research gap. Qualitative data is time-consuming type of data to analyze since it involves interpreting words rather than numbers. Results: The findings showed that emotional labor and stress may not only cause mental harm to the employees but can result in adverse reaction to the customers. Retail employees need to express their true emotions and avoid pretending to be helped with a clear understanding of their needs. Conclusion: This study conclude that motional labor and stress to the retail workers is a real issue that has affected many people around the globe and there is a need to conduct more research on the issue to help employees serve customers much better. Stress among sales workers results to poor working morale and thus affects the entire organization at large.

• Korean Security Journal
• /
• no.57
• /
• pp.111-135
• /
• 2018

Domestic casino companies strongly demand their employees to provide high quality customer services for improving customer's satisfaction and to minimize customer's complain to achieve organizational objective. This seriously influences the job stress, job satisfaction and turnover of employees. However, ongoing management is necessary for job satisfaction and turnover intention of employees because which are related to organizational effectiveness and factors able to maximize the profit. In this study, we examined the influence and causal relationship of job stress from emotional labor of employees on job satisfaction and turnover intention of employees. As a result, job stress had a full mediating effect in the relationship between emotional labor, job satisfaction and turnover intention. It was confirmed that emotional labor of casino employees could cause job stress and further influence job satisfaction and turnover intention. In order to reduce job stress and improve job satisfaction, we propose the improvement of overall human management structure and company environment of casino companies. Emotional education such as emotional regulation ability, empathy, and interpersonal skills should be strengthened to reduce job stress from emotional labor, and the self-esteem program will be helpful to casino employees to maintain the emotional positiveness and maximize their working abilities.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.19 no.10
• /
• pp.290-299
• /
• 2018

This study was conducted to clarify the mediating effects of self-efficacy and organizational commitment on the level of depression associated with emotional labor and occupational stress of call center representatives. The survey subjects were 486 representatives working in four call centers in D city. Data collection was conducted using structured, self-addressed questionnaires from January 5th to 25th, 2017. The results showed that the depression level of the representatives was significantly higher in the emotional labor and occupational stress groups and higher in the low self-efficacy and organizational commitment groups. The correlations between variables revealed a positive correlation between depression, emotional labor, and occupational stress, but a negative correlation between self-efficacy and organizational commitment. Path model analysis revealed that emotional labor and occupational stress had positive effects on depression, while self-efficacy and organizational commitment was negatively influenced. In addition, self-efficacy and organizational commitment had a mediating effect on emotional labor and depression, while organizational commitment had a mediating effect on occupational stress and depression. Therefore, to reduce the depression level of call center representatives, it is necessary to reduce the emotional labor and occupational stress factors, as well as to have a mental health mediation plan to increase self-efficacy and organizational commitment.

• Journal of the Korean Data and Information Science Society
• /
• v.27 no.3
• /
• pp.749-761
• /
• 2016

The purpose of this study was to investigate the effects of emotional regulation between clinical practice stress and nursing professionalism in nursing students. Participants were 192 nursing students and data were collected from September to November, 2015. This study has shown that nursing professionalism is negatively associated with clinical practice stress (r=-.40, p<.001) and positively associated with emotional regulation (r=.55, p<.001). In addition, a negative correlation has been found significant between emotional regulation and clinical practice stress (r=-.20, p<.001). In a final model of hierarchial multiple regression, professor support (${\beta}=.19$, p<.01), satisfaction with nursing as a major (${\beta}=.14$, p<.05), clinical practice stress (${\beta}=-.19$, p<.01) and emotional regulation (${\beta}=.32$, p <.001) were associated with nursing professionalism. In this study, we also have shown that emotional regulation does not play a moderating role on the relationship between clinical practice stress and nursing professionalism. The results of this study suggests that, in order to improve nursing professionalism, it is important to promote support system, develop clinical-practice-stress-relief programs, and enhance emotional regulation training for nursing students.

• The Journal of Korean Academy of Sensory Integration
• /
• v.21 no.3
• /
• pp.13-26
• /
• 2023

Objective : The purpose of this study is to examine the impact of maternal risk factors for adverse childhood experiences on children's emotional and physical abuse and neglect as well as parenting stress. Methods : This is a secondary data analysis study utilizing raw data from the 2017 National Survey of Child and Family Life Experiences. A total of 1,937 mothers with at least one adverse childhood experience were categorized into low-risk (1-3), moderate-risk (4-6), and high-risk (7 or more) groups to examine the differences in children's emotional and physical abuse and neglect and parenting stress and identify the influencing factors through regression analysis. Results : Maternal adverse childhood experiences were 50.4% in the low-risk group, 39.8% in the medium-risk group, and 9.7% in the high-risk group. Child emotional abuse was 45.0%, child physical abuse was 13.2%, child neglect was 3.5%, and parenting stress was 2.13 (±0.61) on average. Adverse childhood experiences were significantly more likely to be associated with emotional and physical abuse, neglect, and parenting stress in the medium- and high-risk groups than in the low-risk group. The regression analysis showed that the model explained 35% of child emotional abuse, 25% of child physical abuse, 19% of child neglect, and 16% of parenting stress. Conclusion : The higher the risk of adverse childhood experiences of parents, the more their children experience emotional abuse, physical abuse, child neglect, and parenting stress.

• Journal of Korean society of Dental Hygiene
• /
• v.16 no.4
• /
• pp.625-634
• /
• 2016

Objectives: The purpose of this study was to identify the relationship between emotional intelligence, ego resilience and stress in clinical practice of dental hygiene students. Methods: The data were analyzed by the frequency analysis, t-test, one way ANOVA, and Duncan post-hoc analysis, correlation analysis, multiple regression analysis using SPSS 21.0. The subjects were 278 dental hygiene students in a college in Gyeongsangnam-do from June 20 to 30, 2016. Results: Self-emotional appraisal $5.13{\pm}0.94$, Ego resilience $2.69{\pm}0.38$, practice education environment $3.45{\pm}0.65$ were above average. ego resilience was significantly different according to satisfaction with dental hygiene students as a grade, satisfaction in clinical practice. Stress in clinical practice was significantly different according to grade, duration of clinical practice, satisfaction with dental hygiene students as a grade, satisfaction in clinical practice, main tutor in clinical practice. Conclusions: It is necessary to develop the program that can help increase the emotional intelligence, ego resilience, and apply such program to the curricula.