• Journal of Korean society of Dental Hygiene
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• v.19 no.6
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• pp.975-982
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• 2019

Objectives: This study aims to serve as basic data for improving human resource management and the quality of work at dental hospitals and clinics by examining the relationship among clinical dental hygienists' emotional labor, job stress, and turnover intention. Methods: A self-reported questionnaire was completed by 220 dental hygienists in hospitals and clinics from March 11 to April 26, 2019. Data were analyzed using SPSS 20.0. For participants' burnout, job stress, emotional labor, and turnover intention based on general and occupational characteristics were analyzed using a t-test and one-way ANOVA. After performing a one-way ANOVA, a Duncan test was performed for mean comparison. Pearson's correlation analysis was conducted to determine correlations between variables, and stepwise multiple regression was performed to examine the factors that affect burnout. Results: Clinical dental hygienists' mean burnout was 3.05 points, and the factors that affect such burnout were turnover intention, job stress, and emotional labor. Burnout was higher when job satisfaction was low, turnover intention was low, and emotional labor was high, with a 29.3% explanatory power. Conclusions: For effective human resource management of dental hygienists, it is necessary to develop and implement programs that can reduce emotional labor and burnout.

• Journal of Korean society of Dental Hygiene
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• v.19 no.6
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• pp.1003-1013
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• 2019

Objectives: The purpose of this study was to examine the differences of dental hygienists in how they view their work and how they rate their emotional labor and occupational stress. Gathering this data was an effort to provide information on how to increase occupational satisfaction and improve work environments for dental hygienists. Methods: We analyzed data collected from 178 dental hygienists. The dental hygienists were randomly selected by convenience sampling from dental hospitals. Results: Our results showed that pediatric hygienists had more negative responses in regard to their views on their work. As for emotional labor, dental hygienists from pediatric dental clinics experienced heavier emotional labor than those from general dental clinics. On the other hand, dental hygienists from general dental clinics suffered more from occupational stress than pediatric dental hygienists did. Conclusions: Given the findings of this study, effective and ideal programs that promote occupational satisfaction for dental hygienists should be prepared, and strategies should be developed to resolve emotional labor and improve their work environments, as well.

• Journal of Families and Better Life
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• v.28 no.2
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• pp.77-87
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• 2010

The aim of the study is to investigate the effects of fathering practice on adolescents' emotional intelligence and stress coping behaviors respectively. Participants were 654 middle and high school students(male 330, female 324) in Seoul and Gyeonggi area. Questionnaires included fathering practice, emotional intelligence, and stress coping behaviors. Data were analyzed by SPSS WIN 12.0 for t-test, simple and stepwise multiple regression analysis. The major findings were as follows: First, middle school students perceived more fathering practice than high school students. Second, fathering practice(understanding, educating, supporting) were significant predictors of adolescents' emotional intelligence. Third, fathering practice(understanding, educating) were significant predictors of adolescents' active coping behaviors and social support seeking coping behaviors respectively. Fourth, adolescents' active coping behaviors and social support seeking coping behaviors had a partial mediating effect on the relationship between fathering practice and adolescents' emotional intelligence.

• Journal of the Korea Convergence Society
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• v.13 no.1
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• pp.269-282
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• 2022

The purpose of this study is not only to explore the effects of emotional labor on job stress but also to investigate the moderating effects of grit and social support between emotional labor and job stress. A survey was conducted for 804 call center counselors in Daegu, Daejeon and Suwon to figure out research questions, and the collected data were analyzed with SPSS 25.0. The results of the data analysis are as follows. First, emotional labor of customer counselors was found to have a positive effect on job stress. Second, in the relationship between emotional labor and job stress of customer counselors, grit showed different results according to sub-factors. The higher the Perseverance of Effort, the higher the job stress, and the higher the Consistency of Interest, the lower the job stress. Third, in the relationship between emotional labor and job stress of customer counselors, supervisor support of social support had a moderating effect, while peer support had no moderating effect. It shows that in order to prevent job stress of customer counselors, who have a high intensity of emotional labor, it is necessary to intervene to help them develop a positive perception of themselves through non-cognitive factors such as grit and the support provided by a trusted target. In addition, appropriate intervention methods and educational environment should be supported.

• International journal of advanced smart convergence
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• v.8 no.4
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• pp.82-92
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• 2019

The appropriate use of color and light can increase psychological stress or feelings of mental stability. As such, many people currently use color therapy, which provides relaxation and stability through color stimulation. Many people currently use color therapy, which provides relaxation and stability through color stimulation. The smartphone-based psychological color therapy system that is to be developed through the study is a method for relieving stress. This study examines a method of using smartphones to understand user's emotional information such as types of stress and to provide color therapy information regarding these emotions. The goal of this study is to use the user's smart phone to provide color therapy that employs the user's emotional information. The intelligent emotion system, which uses platforms such as mobile devices and the PC, was designed considering the user's context, and it provides the user with various data formats such as images, video, text, audio, to send results to the user. The system was developed in the form of a service-based mobile application. The study designed an emotional color therapy system that uses a smartphone to measure the user's stress and provides appropriate color therapy.

• Journal of Home Health Care Nursing
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• v.25 no.2
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• pp.175-183
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• 2018

Purpose: This study was to investigate the relationship between social support, emotional exhaustion and job stress job satisfaction and intention to leave of male nurses. Methods: The subjects of this study were 90 male nurses working in hospitals, and data analysis was performed multiple regression analysis to examine factors affecting job satisfaction and intention to leave. Results: The current job satisfaction rate of male nurses was 52.8%, and the rate of intention to leave within one year was 38.2%. Job satisfaction was lower for male nurses as job stress was higher(${\beta}=-.44$), p<.001), and the higher the supervisory support in social support, the higher the job satisfaction(${\beta}=.23$), p=.011). The higher the emotional exhaustion, the higher the intention to leave(${\beta}=.35$, p<.001). Conclusion: In order to maintain male nurses as important nursing staff in hospitals, various policy are needed to reduce the job stress of male nurses and to increase job satisfaction by lowering job stress and to reduce the intention to leave by reducing emotional exhaustion.

• Journal of East-West Nursing Research
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• v.28 no.1
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• pp.57-66
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• 2022

Purpose: This study examined the effect of emotional intelligence, job stress, and communication ability on nursing performance of nurses caring for cancer patients. Methods: This is a descriptive study involving 185 nurses with an experience of longer than 6 months at K university hospital in B metropolitan city. The data was collected from March 2nd 2021 to March 31st 2021, and analyzed using the descriptive statistics, independent t-test, one-way ANOVA, Pearson correlation coefficients, and stepwise multiple regression. Results: The factors affect the nursing performance of participants were emotional intelligence, total clinical career, communication ability, job stress and satisfaction of current department. The total explanatory power of those variables on the nursing performance was 43.8%. Conclusion: In order to improve nursing performance, it is necessary to apply a program for improving emotional intelligence and communication ability, and for controlling and coping with job stress, considering the career of a nurse taking care for cancer patients. In addition, efficient manpower management and material support at the hospital organization level are required.

• Korean Journal of Occupational Health Nursing
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• v.31 no.3
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• pp.137-145
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• 2022

Purpose: The aim of this study was to identify the influence of emotional intelligence, job stress, and social support on resilience of hospital nurses. The study will provide the basic material necessary to improve nursing interventions for the development of nurses' resilience. Methods: The sample of this study comprised 193 nurses working at general hospitals in B City. Data were analyzed through the SPSS 25.0 program using ANOVA, t-test, Scheffé test, Pearson's correlation coefficient, and stepwise multiple regression. Results: The factors with the greatest influence on the level of nurses' resilience were emotional intelligence (β=.54, p<.001), social support (β=.23, p<.001), and job stress (β=-.11, p=.39). These factors had an explanatory power of 46.7% for resilience. Conclusion: To improve nurses' resilience, the application and development of intervention programs to increase their emotional intelligence is necessary. Moreover, organizational management and policy are needed to reduce nurses' job stress.

• Journal of Korean Academy of Nursing
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• v.44 no.6
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• pp.682-696
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• 2014

Purpose: This study was conducted to develop and test the effects of an emotional intelligence program for undergraduate nursing students. Methods: The study design was a mixed method research. Participants were 36 nursing students (intervention group: 17, control group: 19). The emotional intelligence program was provided for 4 weeks (8 sessions, 20 hours). Data were collected between August 6 and October 4, 2013. Quantitative data were analyzed using Chi-square, Fisher's exact test, t-test, repeated measure ANOVA, and paired t-test with SPSS/WIN 18.0. Qualitative data were analyzed using content analysis. Results: Quantitative results showed that emotional intelligence, communication skills, resilience, stress coping strategy, and clinical competence were significantly better in the experimental group compared to the control group. According to the qualitative results, the nursing students experienced improvement in emotional intelligence, interpersonal relationships, and empowerment, as well as a reduction in clinical practice stress after participation in the emotional intelligence program. Conclusion: Study findings indicate that the emotional intelligence program for undergraduate nursing students is effective and can be recommended as an intervention for improving the clinical competence of undergraduate students in a nursing curriculum.

• Journal of Korean society of Dental Hygiene
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• v.18 no.1
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• pp.31-42
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• 2018

Objectives: This study aims to alleviate dental hygienists' job stress caused by emotional labor, lower their turnover rate, improve the working environment, and offer better quality of services by understanding correlations among emotional labor, job characteristics, job stress, and turnover intention. Methods: A survey was conducted in the subjects with dental hygienists who were working at general hospitals, dental university hospitals, and private dental clinics located in Seoul, Gyeonggi, and Chungnam by the convenience sampling method from June 1 through 30, 2017, and the collected data were analyzed using by SPSS Windows Ver. 22.0 (IBM CO, Armonk, NY, USA) and AMOS 21. As the statistical analysis methods, convergent validity test, structural equation model analysis and model goodness of fit were conducted using independent samples t-test, one-way ANOVA, path analysis, and confirmatory factor analysis. Results: It turned out that the more dental hygienists' deep acting of emotional labor and the more their workload of job characteristics, the higher their job stress got, and that the higher their job stress, the higher their turnover intention got. Conclusions: As a method of lowering dental hygienists' turnover intention, they may resolve emotional disharmony with their own problem-solving method, but it is necessary to develop and support organizational culture for the improvement of working environment. Dental hygienists' organizations should implement the measures to minimize their turnover rate and job stress level by allocating appropriate workload.