• Proceeding of Spring/Autumn Annual Conference of KHA
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• 2008.11a
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• pp.159-162
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• 2008

Recently, people's attitude toward residential environment has been changed from a simple shelter to a place affecting their mental function, and the change has increased demand for high quality of residential environment. Nevertheless, a number of unsatisfactory elements that do not meet the demand of residents for residential environment have continuously caused them to be exposed to stress. The purpose of this study is to explore the importance of residential environment by examining stress factors from the residential environment and finding out the effects of the residential environment stress on human emotional intelligence quotient and its application pattern. This study was carried out using not only self-report questionnaires with the Likert 5-point scale to find out the origin of residential environment stress factors, but the emotional intelligence quotient measuring device developed by Wong & Low (2000) to analyse correlations between the residential environment stress and emotional intelligence quotient. The questionnaire survey in this study was carried our among students of D College, and data were analysed using the statistical program SPSS, version 14.0.

• Asia Marketing Journal
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• v.1 no.1
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• pp.4.1-4.25
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• 1998

• Science of Emotion and Sensibility
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• v.15 no.2
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• pp.183-192
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• 2012

This study aims at expressing the correlation of 'creativity' and 'emotional intelligence' in cartoon expression learning through literary research and correlation analysis. Analyses were made on each sub-factor for the self emotional intelligence evaluation and the creativity evaluation made by experts through cartoon expressions by elementary school students, who are the learners. Studies on preceding research showed that creativity and emotional intelligence had a correlation and that it is common preception that higher creativity is equivalent to higher emotional intelligence. However, results of correlation analysis in this study showed that while there is a relation between creativity evaluation and emotional intelligence in cartoon expression learning, not all factors were correlated. Furthermore, the results of emotional evaluation of the upper and lower group learners did not show similar results in the creativity evaluation. Through this study, it can be said that for emotional intelligence and creativity factors, finding the appropriate emotional intelligence development method would be the way to enhance creativity. Therefore, in order to develop creativity through cartoon expression learning, systematic research should be performed for extracting the relative emotional intelligence factors.

• Korean Journal of Child Studies
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• v.21 no.1
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• pp.295-306
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• 2000

Differences and relationships between Emotional Intelligence Quotient(E.Q.) and altruism of elementary school students were analyzed by the demographics of age, residence, and level of education of mothers and mothers' parenting attitudes. Subjects were 469 sixth grade students in urban and rural areas and their mothers. Results showed that parenting attitude was influenced by mothers' living area and level of education. Elementary students' E.Q. was related to their living area. The students' altruism was related to living area and mother's level of education. There was a significant relationship between E.Q. and altruistic behaviors of elementary school children.

• Journal of Information Technology Services
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• v.13 no.2
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• pp.219-250
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• 2014

Corporations look for their competitiveness in many different areas, and one of them is customer call center, which provides professional, special service to the customers. The importance and the value of realization of customer satisfaction at each call center have become significant as it plays a leading role and is responsible for customer recreation and follow-up services. This study held in-depth interviews with 3 groups of professional call representatives (categorized by experience) from popular property and life insurance companies in Korea who operate in and outbound calls. Three variables, emotional quotient, organizational citizenship behavior (OCB), and IT utilization skill, were selected and it was observed how these variables affect the job performance of in and outbound call center representatives. The importance of the relationship between the variables and the key factors in the future direction of improvement of the call center representative organization was analyzed. Emotional quotient refers to the ability to recognize and use the emotion of oneself and others. It was considered it would be effective in enhancing the counseling ability of call center representatives, This study identifies the effect of emotional quotient on job performance and organizational citizenship behavior, which is defined as actions outside of normative roles in the organization. Also, the study aims to prove the effect of emotional quotient on the rapidly developing IT utilization ability in relation to job performance. As a result, it was found that service career (3 months, 3 years, 10 years) had a significant effect on the key factors that affect the organization-emotional quotient, IT utilization skill, and OCB. Especially for OCB, it was considered relatively less important to the new employees, while it greatly affected the job performance, rate of settlement, and sustainment of the working life for those with longer experience. Also, the result of the interview for each variable differed by the service career. Emotional quotient, IT utilization skill, and OCB were close connection for the representatives with longer experience than for those with shorter experience. And the level of intimacy of their relationship with job performance was in proportion to the years of service. Thus, to secure stability for the call center representatives and enhance their job performance continually, the importance of emotional quotient and IT utilization skill shall be reflected in the operation process actively. In particular, in order to lead a organization with outstanding culture, a management system shall apply OCB from the recruitment process.

• Management & Information Systems Review
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• v.29 no.2
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• pp.119-151
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• 2010

This study focuses on the workplaces of two distinct nations, the United States and Korea, to ascertain the impact of culture on emotional intelligence (EI). This paper examines if EI is dependant on culture by finding significant variances of emotional responses under a given situation. The results suggest that EI is significantly impacted by national culture. In addition, this study investigates the relationship between cultural distance and EI by using the secondary data of 19,402 participants across 13 nations. The results demonstrate that only power distance among Hofstede's dimensions has significant effect on EI.

• Journal of the Korean Home Economics Association
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• v.37 no.6
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• pp.1-10
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• 1999

The purpose of this study was development and verification of the emotional intelligence program for children. Developed program was labeled "Increasing the Power of Mind." This program consists of four parts-sensitivity, self-esteem, motivation, and communication skills. Each parts consists of eight activities. The program was practiced at susung elementary school in Jung up. The subjects were 79 sixth-grade children. The effectiveness of the program has been evaluted by taking pre and past tests. The test results suggest that the program has been effective in improving the children's emotional intelligence on all of the following areas, such as sensitivity, self-esteem, motivation, and communication skills.

• Nutrition Research and Practice
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• v.8 no.1
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• pp.112-119
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• 2014

There has recently been Increased interest in the emotional intelligence (EQ) of elementary school students, which is recognized as a more important value than IQ (intelligence quotient) for predict of their success in school or later life. However, there are few sensory education programs, available to improve the EQ of elementary school student's in Korea. This study was conducted to develop an educational program that reflects the characteristics and contents of traditional rice culture and verify the effects of those programs on the EQ of children. The program was developed based on the ADDIE (Analysis, Design, Development, Implementation and Evaluation) model and participants were elementary school students in $3^{rd}$ and $4^{th}$ grade (n = 120) in Cheonan, Korea. Descriptive statistics and paired t-tests were used. EQ scores pertaining to the basic sense group, culture group, and food group were significantly improved after the sensory educational program(P < 0.05), but no change was observed in the control group. These findings indicate that sensory education contributed to improving elementary school children's Emotional Intelligence (EI) and their actual understanding about Korean traditional rice culture.

• Journal of Digital Convergence
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• v.11 no.10
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• pp.653-660
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• 2013

In this research, students majoring in public health were tested with their interpersonal and emotional intelligence and its impact on psychological well being, studied by identifying the factors to promote and foster the students' emotions. The survey was conducted from May 15, 2003 for two weeks using only students majoring in Public Health. Factor analysis, emotional intelligence, emotion regulation, self-emotional awareness, emotions, taking advantage of others and emotional awareness was divided into four sub-factors. Emotional regulation and emotional advantage and recognition had a positive impact on interpersonal relationships, psychological wellbeing and emotional self-awareness. Emotional impact showed a positive advantage. On emotional intelligence, interpersonal factors that influence others and emotional awareness was highest in the psychological process. Students improve their interpersonal relationships and promote a more psychological well being as the emotion of anger and ability to set goals and to motivate efforts to strengthen the emotional awareness is more important. College students studying in Department of Health Services, as well as medical professionals provide better health care services for the sake of happiness that can inspire a systematic program development and is considered to require constant attention.

• Korean Journal of Child Studies
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• v.21 no.3
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• pp.5-23
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• 2000

This study of the characteristics and the relationships of children's emotional intelligence (EQ) and self-esteem had a sample of 1060 5th grade children. The rank order of four EQ factors from highest to lowest was "perception of emotion", "other-regulation and self-expression", "self-regulation and emotion utilization", and "empathy". Among self-esteem factors, "general self-worth" had the highest correlation with overall self-esteem; "physical appearance" was most strongly correlated with "general self-worth". Relationships between EQ and self-esteem showed that higher EQ was associated with higher self-esteem. Among EQ factors, "other-regulation and self-expression" was the strongest predictor of "behavioral conduct." The next strongest predictor of self-esteem among EQ factors was "self-regulation and utilization of emotion". Other self-esteem factors well predicted by EQ were "general self-worth", and "scholastic competence".