• Title/Summary/Keyword: Emotional Implication

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The Relationship between Psychological and Environmental Factors and Value of Children of Mothers with Young Children (영유아기 자녀를 둔 어머니의 심리적 요인 및 환경적 요인과 자녀가치관 간의 관계)

  • Park, Su-Bin;Kim, Hee-Hwa
    • Journal of the Korean Home Economics Association
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    • v.50 no.5
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    • pp.79-89
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    • 2012
  • The purpose of this study was to investigate differences in the value of children according to the demographic characteristics of mothers with young children. This was to examine the relationship between psychological and environmental factors, and the value of children to mothers with young children. The participants of this study were 237 mothers, who had young children. Descriptive statistics, t-test, F-test, and Pearson's correlation analysis were used for data analysis. The results were as follows: First, the value of children was different according to the child's factors (gender and number of children in the family, etc.), the mother's factors (age and education, etc), and the family's factors (household income and cost of bringing up the child). Second, familism is related to emotional value and instrumental value, parenting efficacy is related to emotional value and social value, children's temperament is related to emotional value, and the value of children from mother's reference group is related to emotional value and instrumental value, social value, and burdensome value. As for the implication of these findings, value of children from mother's reference groups is important for changing the value of children of the mothers with young children.

Testing the Moderating effect of Coupon Types on Perceived Price, Consumption Emotions, Customer Satisfaction and Revisit Intention in Quick Service Restaurants (퀵서비스레스토랑의 지각된 가격, 소비감정, 소비자만족과 재방문의도의 관계에 쿠폰유형이 미치는 조절효과에 관한 연구)

  • Jani, Dev;Jeong, Ho-Kyun;Jang, Jun-Ho
    • Culinary science and hospitality research
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    • v.17 no.1
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    • pp.155-170
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    • 2011
  • The purpose of this study was to test the influence of restaurant customers' perceived price on their satisfaction and revisit intention through the examination of the mediating effects of emotional responses and the moderating role of coupons. Data was obtained from a survey conducted to 319 quick service restaurant customers and analyzed using SPSS 16 and AMOS 16. The results indicate a full mediation effect of perceived price on customer satisfaction through emotional responses. It was also noted that discount, free and entry coupons did moderate the influence of perceived price on customers' emotional responses. The strongest moderator for perceived price and positive emotions was a discount coupon followed by a free coupon and an entry coupon in order. For perceived price and negative emotions, an entry coupon had a higher moderating effect followed by a discount coupon. The study put forward an appropriate implication to restaurateurs on the use of coupons as well as emotional responses and perceived price that will effectively elevate customers' satisfaction level.

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The Convergence Relation of Communication, Emotional Labor, and Organizational Commitment among Nurse (간호사의 의사소통능력, 감정노동, 조직몰입 간의 융합관계)

  • Ahn, Sung-Yun
    • Journal of the Korea Convergence Society
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    • v.8 no.6
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    • pp.147-152
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    • 2017
  • This study was attempted to grasp the convergence relationship between nurse 's communication ability, emotional labor and organizational commitment. For this purpose, 106 nurses working at university hospitals were collected from August 1, 2016 to August 15, 2016. Communication skills were measured by Kim & Woo 's communication ability measurement tool, emotional labor was measured by Morris & Feldman' s tool, and organizational commitment was developed by Mowday et al. Data were analyzed by t-test, ANOVA, and Pearson's correlation. The results showed that the communication ability differed according to age (F = 5.78, p = 0.004), marital status (t = -4.06, p <0.001) and position (t = -5.35, p <0.001). There was a statistically significant correlation between communication ability and organizational commitment (r = 0.293, p = 0.002). This result suggests a convergence implication on the provision of basic data to improve organizational commitment of nurses in nursing practice field.

The Relationship between Cyberbullying Victimized Experience and Emotional Behavior of Middle School Students (중학생의 사이버불링 피해 경험과 정서행동과의 관계)

  • Oh, Tae-Kon
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.12
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    • pp.207-215
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    • 2013
  • The general opinion about the notion of cyberbullying hasn't existed yet, but in related laws it is defined as the entire behavior causing the counterpart to suffer the pain by continuously and repeatedly psychologic offending toward specific students with information and telecommunication products such as the Internet and mobile phones, and spreading the private information or false facts related with specific students. Recently a number of accidents related with abuse of cyberbullying are being broadcast on a variety of mass media, and the argument about the severity and countermeasures against cyberbullying is moving onward. This study has a purpose as suggesting the practical alternatives to prevent cyberbullying victim of middle school students by arguing cyberbullying of middle school students and analyzing the relationship between the general features such as victimized experience and frequency and the emotional behaviors according to victimized experience. As the result of this study, cyberbullying victimized experience has a significant effect on the emotional behavior such as depression, aggression, and academic stress. As political implication, this study suggests the practical alternatives to prevent cyberbullying of middle school students based on the analysis result.

The Moderating Effects of Collectivism in the Relationships between Ambivalence over Emotional Expressiveness, Psychological Maladjustment, and Subjective Well-being (정서표현양가성과 심리적 부적응, 주관적 안녕감의 관계에서 집단주의 문화성향의 조절효과)

  • Park, Won-Ju
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.12
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    • pp.80-89
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    • 2018
  • This study examined the effects of ambivalence over emotional expressiveness (AEE) on psychological maladjustment and subjective well-being. Furthermore, we examined the moderating effect of collectivism on the relationships between AEE, psychological maladjustment and subjective well-being. Many Korean psychologists have suggested a moderating effect of collectivism on the relationship between ambivalence over emotional expressiveness and psychological adjustment, but there are few studies that have examined these relationships. Consequently, it is necessary to investigate these effects. Data concerning AEE, individualism, collectivism, psychological maladjustment (BSI), and subjective well-being were collected from 138 adults in South Korea. To test the moderation effects, multiple regression analyses was conducted. Results found AEE increased psychological maladjustment and decreased subjective well-being. However, the moderating effect of collectivism was not found in the relationship between AEE and psychological maladjustment, as well as AEE and subjective well-being. The difference of emotion suppression and AEE regarding cultural orientation and clinical implication of these findings were discussed.

The Effect of Corporate Social Responsibility Activities on Consumer Loyalty in the Foodservice Industry: Focusing on Korean-Style Buffet Franchise (외식 기업의 CSR 활동이 고객충성도에 미치는 영향 : 한식 뷔페 프랜차이즈 기업 중심으로)

  • Kwon, June-Hyuk;Lee, Nam-Kyu;Hwang, Tae-Kyung
    • The Korean Journal of Franchise Management
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    • v.7 no.2
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    • pp.15-25
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    • 2016
  • Purpose - This study examined the effect of perceived corporate social responsibility (CSR) on cognitive trust, emotional trust, and loyalty among using Korean food buffet franchises. The result of this study is expected to provide practical implication to industry practitioners in expanding their understanding of the CSR effect in the marketing perspective. Research design, data, and methodology - The data was collected from a panel of online research companies who are over 20 years old and dined in at Korean style buffet franchise outlets more than five times. A total of 370 samples were used after eliminating outliers and missing data. the data were analyzed SEM with SPSS and AMOS. Result - The result of this study showed that: 1) social CSR activities have an effect only on emotional trust; 2) food-related CSR activities influence both cognitive trust and emotional trust; and 3) both cognitive trust and emotional trust have a significant impact on customer loyalty in Korean style buffet franchises. However, it is important to note that this study found no significant causal impact from environmental CSR activities. Furthermore, this study found that food-related CSR activities have the greater influence on the cognitive trust, and cognitive trust is more influential on the customer loyalty than the emotional trust. Conclusions - Based on the findings, this study provides practical implications to industry practitioners. First, that CSR has a significant impact on customer trust suggests that Korean style buffet franchises should focus on CSR activities to improve customer trust. Second, that food-related CSR activities have the greater influence on the cognitive trust implies that industry practitioners should reinforce food-related CSR activities as a marketing tool to enhance emotional trust and the overall credibility of their franchise. Third, we need to find CSR measures at the social level that can secure emotional trust so that customer loyalty can be formed. Fourth, Korean food buffet franchise food service companies should concentrate their efforts on CSR activities at food and social level among the three dimensions suggested by researchers in order to form customer loyalty. For next study, perceived concept of CSR on individual customer should be examined.

Emotional Experience of Korean Urban Elderly in Everyday Lives using Experience Sampling Method: A focus on gender differences (경험표집법을 통해 살펴본 도시노인의 일상생활 경험: 공간/대인맥락과 정서경험에서의 젠더차이를 중심으로)

  • Han, Gyounghae;Son, Jeongyeon
    • 한국노년학
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    • v.29 no.3
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    • pp.1159-1182
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    • 2009
  • The purpose of this study is to examine everyday emotional experience of urban elderly in Korea. Specifically, this study explores gender differences in the effect of place/location of activity and companionship on the daily emotional experience. Data were collected from 148 urban elderly (men=76, women=72) in Seoul, using Experience Sampling Method(ESM). The unit of analysis was the self-report and in total 5,530 self-reports were provided. The statistical methods used for the data analyses were descriptive statistics, t-test, χ2 verification, and ANOVA. The major findings are as follows. First, the elderly in Korea spend a quite substantial portion of their time at home, and they spend the largest share of their time in company with their spouse. Second, women report higher intensity of stress and irritation than men in terms of overall emotional experience. Third, the effect of activity location and companionship on emotional experience turned out to be different depending on gender. Emotional experience of daily lives and overall quality of life are shown to be inter-related. Based on these findings, this study provides a significant implication that situational contexts of experience should be considered in order to understand the daily emotional experience of the contemporary Korean elderly.

Effects of Brand Image on Purchase Intention and Brand Loyalty: Focused on Mediating Role of the Brand Trust (HMR 브랜드 이미지가 구매의도 및 브랜드 충성도에 미치는 영향: 브랜드 신뢰의 매개역할을 중심으로)

  • Han, Ji-Soo
    • Culinary science and hospitality research
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    • v.23 no.2
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    • pp.135-145
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    • 2017
  • The purposes of this study were to verify the effects of HMR (Home Meal Replacement) brand image on purchase intention and brand loyalty. In addition, the mediating role of brand trust was also examined between purchase intention and brand loyalty. This survey was conducted with those who have bought HMR in Seoul and Kyonggi area, Korea, using a convenience sampling method. After a total of 300 responses were collected, 275 were used for the analyses. Both standard and hierarchical multiple regression analyses were conducted to test the hypotheses. The results are as follows. First, it was found that emotional image had an effect on purchase of HMR but that social image did not have an effect on purchase of HMR. Second, purchase intention of HMR significantly impacted brand loyalty. Third, brand trust of HMR was found to mediate the relationship between purchase intention and brand loyalty of HMR. These findings provide practical implication for researchers and marketer regarding relationship marketing strategy in the HMR context.

The Impact of Emotional Labor according to Rapport on Job Burnout, and Organizational Satisfaction as perceived by Five-Star Hotel Chefs in Seoul (서울 소재 특1급 호텔 조리사가 라포르(Rapport)에 따른 감정노동이 직무소진과 조직만족에 미치는 영향)

  • Kim, Hee-Yeon
    • Culinary science and hospitality research
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    • v.22 no.5
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    • pp.339-351
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    • 2016
  • Current study conducted to verify the impact of emotional labor by Rapport on job burnout and organizational satisfaction from five-star hotel chefs located in Seoul. Survey distributed to employees who are working for department of foodservice from ten five-star hotels, and total 257 respondents were employed for data analysis. The Rapport was tested by using two sub-variables: enjoy relationship and personal bond, the emotional labor were measured by three sub-dimensions: surface behavior, emotional behavior, and inner behavior. Results found that enjoy relationships and personal bonds have significant influence on surface behavior, but the rapport have not significant impact on emotional behavior. In addition, only personal bond of rapport has significant influence on personal bon in present study. Furthermore, all elements of emotional behavior except surface behavior were significant predictors of job burnout, and organizational satisfaction. Hence, this study contributed to provide various practical implication as well as theoretical implications to managers or organizers of five-star hotels especially for foodservice employees.

The Effects of Perceived Parental Psychological Control on Social Anxiety of Young Adults in Twenties: Internalized Shame and Ambivalence over Emotional Expressiveness as Mediators (20대 성인이 지각한 부모의 심리적 통제가 사회불안에 미치는 영향: 내면화된 수치심과 정서표현 양가성을 매개변인으로)

  • Kim, Dae-hi;Kim, Myung-shig
    • Korean Journal of Culture and Social Issue
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    • v.27 no.1
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    • pp.51-71
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    • 2021
  • The purpose of this study was to testify the relationship of parental psychological control perceived by young adults in twenties and their social anxiety, and the mediating effects of internalized shame and ambivalence over emotional expressiveness in the model. The online questionnaires were administered to 350 young adults in twenties to assess the four major variables(parental psychological control, internalized shame, ambivalence over emotional expressiveness and social anxiety). In correlation analysis, parental psychological control, social anxiety, internalized shame and ambivalence over emotional expressiveness were positively correlated. Bootstrapping method was used to test the mediating effects, and this study here is statistically significant revealing the path of parental psychological control to social anxiety by mediator such as internalized shame and ambivalence over emotional expressiveness. Finally, parental psychological control-social anxiety partial mediator model was supported. As a result of the study, the higher the level of parental psychological control, the higher the level of internalized shame and ambivalence over emotional expressiveness, and subsequently the higher the level of social anxiety in twenties. The implication and limitation of this study, and future tasks were discussed.