• 제목/요약/키워드: Electronic Journal Service

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G2B 전자상거래에서의 서비스 품질 만족도 요인을 찾기 위한 복합연구모형 (A Composite Model for Exploring Factors of Service Quality Satisfaction in G2B Electronic Commerce)

  • 김종수
    • 산업경영시스템학회지
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    • 제35권4호
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    • pp.186-193
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    • 2012
  • Assessing service quality and satisfaction is the essential part of service science. In this study, for G2B electronic commerce service composed of information systems and human resources, a composite research model for exploring factors of service quality satisfaction is proposed. The proposed model uses SERVQUAL's five quality dimensions as independent antecedent factors and usefulness and ease-of-use of the technology acceptance model as mediating factors. A case of a G2B purchase service is empirically studied using the proposed model. The result shows that the proposed composite model is good and appropriate for explaining the characteristics of G2B services.

전자무역 서비스의 활용 저해요인에 관한 실증연구 (An Empirical Study on the Impeding Factors to Affect e-Trade Service)

  • 이상진;김형철
    • 무역상무연구
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    • 제51권
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    • pp.417-439
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    • 2011
  • In order to improve e-Trade service, this paper has deduced impeding factors after review of precedent research on e-Trade and analysis of e-Trade current status. Then an empirical analysis of whether variables deduced are detrimental factors to utilization of e-Trade service has been made on the basis of a research model and relevant hypotheses. The scope of e-Trade service indicated in this paper is limited to use of uTradeHub system. Analytical results for the improvement of e-Trade service clearly indicate that the higher the impeding factor to utilization of the system integration, logistics and customs clearance, marketing and users field, the more necessary the service improvement for invigoration of e-Trade service. However, foreign exchange field does not seem to require attention because SMEs have not active will to do electronic payment through the process of electronic documents.

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전자정부서비스에 대한 개인정보제공의 영향요인 (Factors Influencing the Provision of Personal Information in Electronic Government Services)

  • 박정애;손달호
    • 한국정보시스템학회지:정보시스템연구
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    • 제26권1호
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    • pp.53-73
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    • 2017
  • Frequent outbreak of intrusion of private information is occurring recently not only at portal sites but also in electronic information service of public agencies. Due to these intrusions, it is observed that the citizens tend to avoid providing their private information even to the service for public agencies. Therefore, the object of this research can be explained as demonstrating the influence of the intention of provision for private information to foster the selectronic information ervice of the public agencies. In order to achieve this, this research intends to demonstrate how the experience of the intrusion of the private information affects the concern about the privacy and how the information factor from the public electronic information service has influence on the reliability toward the public. The results showed that the experience of intrusion of privacy, awareness of the danger of privacy, and the sense protection of the information from the manager at public agencies have direct influence on the concern of privacy. Meanwhile, it has been verified that the awareness of information protection of a manager, the systemicity of information protection, and the surveillance and punishment of information protection have influence on the reliability of public agencies.

노인단독가구 거주자의 유비쿼터스 홈 서비스 요구도 - 가전제품 및 가구를 중심으로 - (Needs for Ubiquitous Home Services by the Elderly Household without Children - Focused on Home Electronic Appliances and Furniture -)

  • 권오정;이용민;하해화
    • 한국실내디자인학회논문집
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    • 제21권2호
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    • pp.231-242
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    • 2012
  • The purposes of this study were to identify the needs for ubiquitous home services in residential environment of elderly single or elderly couple households living without children and also to analyze the differences of the needs according to their demographic and housing characteristics. For this study, a literature review and field works on ubiquitous home services for older people were performed. Also, 1 to 1 interview by using the questionnaire which was developed by the researchers in this study was conducted and 270 elderly residents in Seoul and Gyeonggi-Do were responded. Seventy-one ubiquitous service items which were adopted to home electronic appliances and furniture for older people were developed for 1 to 1 interview questionnaire. The major findings of the study were as follows: the elderly residents expressed highest need for ubiquitous home service items related to safety and health issues. Among ubiquitous service items applied to gas stove, vacuum cleaner, TV, telephone, sofa and toilet, the items related to safety and health aspects were most needed. And residents' income level and health status were the two major variables to show group differences in the need of ubiquitous home services. In other words, the elderly residents who were high income and frail tended to have the highest demand for ubiquitous home services adopted to home electronic appliances and furniture.

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전자상거래의 DB처리를 위한 웹 서비스 구현 (Implementation of Web Service for the E_Commerce Database Processing)

  • 황하응;김정홍;이상조
    • 한국컴퓨터정보학회논문지
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    • 제7권4호
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    • pp.168-173
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    • 2002
  • 인터넷 서비스의 급속한 발전으로 전자 상거래의 이용규모가 해마다 증가하고 있다. 이에 따라 소프트웨어 개발비용을 줄이고 자료구축을 용이하게 함으로서 전자상거래의 활성화를 유도하는 방안이 요구된다. 인터넷 기반의 분산기술을 적용한 웹 서비스는 소프트웨어의 공유를 통해 개발비용을 줄이는 기반을 제공한다. 공유된 소프트웨어는 동일 자료에 접근하게 함으로서 서로 다른 사이트에서 공동의 자료를 참조할 수 있게 한다. 본 고에서는 전자상거래를 위한 데이터베이스 처리 모듈을 웹 서비스로 설계 및 구현함으로서 전자상거래 사이트 개발을 용이하게 하고 데이터베이스를 공유할 수 있도록 하였다. 구현된 웹 서비스는 개발자간에 자료의 선택 수정 추가 삭제 및 검색 기능을 지원하며, 서로 다른 사이트간에 상품정보의 공동 활용이 가능함을 보였다.

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인터넷 전자상거래(EC)의 국제무역정보 효과분석 (An Analysis on International Trade Information Effects of Internet Electronic Commerce)

  • 이제홍
    • 통상정보연구
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    • 제1권2호
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    • pp.69-95
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    • 1999
  • Internet EC accomplish to simply electronic business from all process integration of production, marketing and customer service. Also customers gain to goods information by one-line product reference, order, product information exchange and negotiate to low cost for high quality goods. Therefore, Purpose of this study is to introduce the building method of efficient EC, helping understand EC, and analysing its present state in the Korean enterprises and efficiency on international trade information.

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국내 인터넷 WWW 전자신문 비교 분석 (A Comparative Study on Local Internet WWW Electronic Newspaper)

  • 한상길
    • 정보관리학회지
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    • 제13권2호
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    • pp.73-96
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    • 1996
  • 정보처리기술의 발달과 인터넷 이용의 확산에 따라 1995년부터 국내 신문사들도 텍스트뿐만 아니라 이미지, 음성, 동화상을 포함하는 멀티미디어 전자신문을 인터넷 WWW에 경쟁적으로 서비스하기 시작했다. 신문기사의 인터넷 서비스는 일반 이용자들이 쉽고 빠르게 다양한 정보를 이용할 수 있는 정보원일 뿐만 아니라 도서관의 중요한 참고봉사 도구가 될 수 있다. 그러나 현재 국내 전자신문서비스는 서비스 자체에만 목적을 둔 경우가 많아 정보내용이 풍부하지 않고 이용자 위주의 검색쳬계가 확립되어 있지 않은 것이 많다. 본 연구는 인터넷 WWW 전자신문의 구축과정과 특성 및 국내 신문사가 제공하고 있는 서비스 현항과 내용을 살펴보았다. 또한 효율적인 이용자 서비스 방안을 모색하기 위해서 국내 6개 전자신문의 메뉴구성, 검색체계, 이용자 안내정보표시 등을 비교분석하고 문제점을 고찰하였다.

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중국 지역 간의 모바일 정보격차가 G2C전자정부서비스의 이용의도에 미치는 영향에 관한 실증연구 (An Empirical Study on the Influence of the Mobile Digital Divide between China Regions on the Intention to Use G2C e-Government Services)

  • 여등승;장원원;임규건
    • 한국IT서비스학회지
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    • 제19권6호
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    • pp.15-29
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    • 2020
  • Facing the era of intelligence, the demands for changes of e-Government system appears to be rising upon the development of AI, VR, IoT and other new technologies. However, it also comes with the increasing possibility of mobile digital divide among regions, ethnicities and social classes. As the e-Government Service is only available for specific groups, the national government should proactively build an information environment to promote the convenient access and use of e-Government Service comprehensively by all the people. In the light of the sociodemographic characteristics, this study tests whether the difference is statistically significant involving the mobile digital divide between different groups with the analysis of variance, while determining the relationship between the mobile digital divide and the usage intention of e-Government Service through multiple regression analysis. The main findings of this study are as follows. First, there are differences and statistical significance between groups of different ethnicities and regions on accessibility with electronic products and networks. Second, there are obvious differences and statistical significance between groups of different ages, educational levels and ethnicities on the competency and usability of electronic products and networks. Third, the accessibility to electronic products and networks has no effect on the usage intention of e-Government Service, while the competency and usability of electronic products and networks have a strong positive impact on the usage intention of e-Government Service. The author hopes that the research findings of this paper can provide reference suggestions and opinions for bridging the digital divide among regions in China and promoting the popularization of the e-Government Service.

A Design of the Cloud Aggregator on the MapReduce in the Multi Cloud

  • Hwang, Chigon;Shin, Hyoyoung;Lee, Jong-Yong;Jung, Kye-Dong
    • International Journal of Internet, Broadcasting and Communication
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    • 제8권1호
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    • pp.83-90
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    • 2016
  • The emergence of cloud has been able to provide a variety of IT service to the user. As organizations and companies are increased that provide these cloud service, many problems arises on integration. However, with the advent of latest technologies such as big data, document-oriented database, and MapReduce, this problem can be easily solved. This paper is intended to design the Cloud Aggregator to provide them as a service to collect information of the cloud system providing each service. To do this, we use the DBaaS(DataBase as a Service) and MapReduce techniques. This makes it possible to maintain the functionality of existing system and correct the problem that may occur depending on the combination.

WPS(WiFi Positioning System & Service) 동향 (The Trend of WPS(WiFi Positioning System & Service))

  • 정승혁;신현식
    • 한국전자통신학회논문지
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    • 제6권3호
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    • pp.433-438
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    • 2011
  • 본 논문에서는 이동통신망을 이용한 WiFi 위치 측위기술 및 서비스에 대해 소개해 보고자 한다. 또한, 본 논문에서는 이동통신망을 이용한 WPS(WiFi Positioning System)의 기본적인 기술요소 및 품질요소 등을 살펴보고자 한다. 위 이동통신 기반의 위치서비스를 제공할 때 단말의 위치 결정 기술을 통하여 사용자 또는 가입자에게 편리성을 제공해 줄 뿐만 아니라 위치기반서비스 산업활동에 대하여 많은 기여를 할 것으로 본다.