• Title/Summary/Keyword: Electronic Commerce Systems

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A Study Exploring Factors for Strategic Advantage from Electronic Commerce (전자상거래로부터 전략적 우위를 확보하기 위한 요인 탐색에 관한 연구)

  • Park Kwan-Hee
    • The Journal of Information Systems
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    • v.12 no.2
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    • pp.91-107
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    • 2003
  • As EC replaces traditional market methods in many places, the market size of EC is greatly expanding year by year according to some researchers. Even though several researchers have proposed several success factors for the success of EC, there are many differences among these factors. The main purpose of this research is to improve the original research works of Lederer et al.(2001) which might have some more modification works. This study modified and added several success factors based on the original research works of Lederer et al.(2001). This modified research works have been tested by using SPSS and Lisrel statical packages. The results of this study shows some improvements against the of original works of Lederer et al.(1991).

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Developing Customer-Oriente Service Model in the Electronic Commerce: Focus on the Customer Value, Service Quality, ad Performance (전자상거래의 고객지향적 비즈니스 모델 구축에 관한 연구 - 고객가치와 서비스 품질, 기업의 성과를 중심으로)

  • Lee, Hyun-Kyu
    • The Journal of Information Systems
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    • v.14 no.1
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    • pp.125-147
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    • 2005
  • This research focused on the comparison of corporate business mokels to explain different financial performances on the eBusiness domain. Especially, because customers have the more buying [ower tha other business areas, customer value and the service quality were prepared for independent variables and operational margin which can be obtained by publicize report was used for a dependent variable in stead of the other variables dependent on human perception as well. As a result, this research found that the customer value measured by service quality concept impact on the financial performance of eBusiness corporation positively. To find out more delicate results, structural equation was used for statistical method using 324 survey samples on 10 corporations. Though data using for statistical analysis were divided into individual and corporate level and have the time gap between research time and financial performance publicized period, the value of this research is that the customer value and service quality concepts with very objective financial information were input for constructing a research model.

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Perceived Trust of e-Marketplace and Its Effect on Commitment, Long-Term Orientation and Cooperation (e-marketplace 이용기업의 신뢰가 몰입, 장기거래지향성, 협력에 미치는 영향)

  • Park, Jun-Cheul
    • The Journal of Information Systems
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    • v.16 no.2
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    • pp.123-144
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    • 2007
  • As the interest in the business-to-business electronic commerce is increasing, many companies are participating in the business-to-business e-marketplaces. As a result, it is important to develop understanding of behaviors of firms that use these e-marketplaces. For this purpose, e-marketplace usage company trust is proposed to affect commitment, long-term orientation and cooperation. This study, which used data from participating in the business-to-business e-marketplace companies, showed acceptable data-fit of proposed model and supported all of research hypotheses. The empirical results indicated that trust take significant effect on commitment, long-term orientation and cooperation, and the commitment affect long-term orientation and cooperation, and the commitment in turn have strong influence on long-term orientation and cooperation. It was confirmed that commitment variable is effective mediator linking trust and long-term orientation and cooperation.

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The Development of Car Service Management Information System on Web (Web을 이용한 자동차 정비업소 경영 정보 시스템 개발)

  • Jung, Sang-Tae;Hong, Sung-Chan;Jang, Myung-Hwan;Lee, Hyung
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2000.11a
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    • pp.787-791
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    • 2000
  • 최근 들어 인터넷 보급이 폭발적인 증가를 보이면서 인터넷 비즈니스(Internet Business) 또는 전자 상거래(EC : Electronic Commerce)에 대한 관심이 급속도로 확산되고 있다. 외국은 물론 대부분의 국내 대기업과 중ㆍ소기업에서는 사운을 내걸고 인터넷 비즈니스 시스템(IBS : Internet Business System)에 대한 투자를 감행하고 있으며, 또한 수많은 개인 업자(SOHO)들도 인터넷 비즈니스(IB)를 통하여 창의적인 신규 사업에 뛰어들고 있는 실정이다. 이러한 인터넷 비즈니스(IB)는 고객에게 가치 있는 무엇인가를 제공해 줄 수 있어야하며, 그 대가를 인터넷을 통해 보상받을 수도 있어야 한다. 이러한 원리 속에서 인터넷은 경제적, 기술적인 도약을 통해 급속도로 확산되리라는 것이 전문가들의 공통적인 전망이다. 또한, web을 통한 자동차 정비업소 경영 정보관리 시스템과 같은 ASP(Application Service Provider)에 많은 관심이 쏠리고 있다 본 연구는 중소 업체를 향한 인터넷 이용 경영 정보관리 시스템이 현재는 미약한 실정임을 파악, 이런 시대적 요구사항과 필요성에 의해 Web을 이용한 자동차 정비업소 경영 정보 시스템을 개발한다.

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An Empirical Study on the Effects of Consumer Characteristics on their Acceptance of Online Shopping in the context of Different Product or Service Types (제품유형에 따른 고객의 온라인 쇼핑몰 수용 정도에 관한 실증적 연구)

  • Paik, Chin-Hyn
    • Management & Information Systems Review
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    • v.26
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    • pp.153-180
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    • 2008
  • Most previous electronic commerce studies have focused on a single product or similar products. The effects of different product types have been relatively neglected. and so previous studies have limited the generalization. The purpose of this study was to explore the effects of different product types. The Internet product and service classification grid proposed by Peterson et al.(1997). A survey-based approach was employed to investigate the research questions. Regression analysis demonstrated that the determinants of online shopping acceptance differ among product or service types. As a result of analysis, personal innovativeness of information technology, perceived Web security, personal privacy concerns, and product involvement can influence consumer acceptance of online shopping, but their influence varies according to product or service types.

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The Economic Impact of Electronic Commerce Using Simulation Approach (시뮬레이션 기법을 이용한 전자상거래 도입에 따른 경제적 효과분석)

  • Sohn, Young-Woo;Whang, Kyu-Seung
    • Asia pacific journal of information systems
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    • v.13 no.3
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    • pp.23-39
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    • 2003
  • Recently, many organizations in various industries have introduced e-business for the purpose of adding value to their business. But, the e-business model has not existed before and so, it is difficult to analyze clear effectiveness. It frequently does not live up to an organization's expectations. It is due to an absence of environmental changes analysis in the new model, not by a new model itself. System Dynamics(SD) may provide effective results as a tool of analysis for the new model. This research shows the analysis of the effects of a simulated e channel model, which was expanded from existing channel modeling with actual data in basic materials industries. The results show average prices increasing by auction process on the e-market and an increase in sales. So, by increasing the speed of sale revolution stock expenses are reduced. Additionally, we applied a possible scenario to the developed simulation model and investigated strategic issues to draw desirable strategies with market changes.

A Survey on Internet Usage of Punggi Ginseng Shops (풍기지역 인삼판매점의 인터넷 활용실태 조사)

  • 홍연웅
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2002.06a
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    • pp.452-458
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    • 2002
  • The tremendous growth of the internet technologies and applications has resulted in dynamic changes in business environments including agricultural industry. Electronic commerce(EC) has brought significant changes in marketing channels and has led to a redefinition of industry value chain. This paper is devoted to develop EC model and investigates vitalization of on-line shopping mall for Punggi ginseng products. The result of this paper can also be used as a sample model for other agricultural products.

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A Study about Electronic Commerce System of Real Estate for Activation of Real Estate Transaction (부동산 거래 활성화를 위한 전자거래 시스템에 관한 연구)

  • Kim Young-Sun
    • Management & Information Systems Review
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    • v.18
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    • pp.21-40
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    • 2006
  • The activation of an Real Estate transaction that be necessary correspond the user need of Internet suitably for be able to become safe and quick transaction of Real Estate transaction. We have been changed into a buyer center in the market of the while of a shalesman center that The taste of an immovable property buyer is various today. The area range of an Real Estate brokerage that take charge of real estate brokerage business have been reduced gradually that take the influence on Implementation of an Real Estate information system. The age of change of the environment which is bring the change of the mode of an real estate transaction that are leading the change of an Real estate circulation market. The paper is design for implementation of real estate transaction system that lead the period of new Internet and the purpose to accomplish the activation of an immovable property information system that offer an real estate service information

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A Study on Electronic Commerce Reference Model Implementation (전자상거래 참조모델 구현에 관한 연구)

  • 차윤숙;정문상
    • Proceedings of the Korea Association of Information Systems Conference
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    • 1998.10a
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    • pp.11-19
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    • 1998
  • 현재 이루어지고 있는 전자상거래 참조모델에 관한 연구의 경우 주로 전자상거래 구현을 위한 기술 중심으로 이루어지고 있어 기존의 모델을 기술적인 관점이 아닌 전반적 관점의 모델로 활용하기에는 무리가 따른다. 본 논문에서는 기존의 참조모델들에 대한 비교 분석을 통하여 기술 및 상호 관계적인 부분, 전략적인 부분, 정상적인 부분 등 특정분야에 치우치지 않는 포괄적인 차원의 참조모델 구현 방안을 제시하고 이를 통해 개략적인 전자상 거래 참조 모델을 구현하고, 이들의 활용방안을 제시하였다. 본 논문에서 제시한 모델은 정 부 정책 및 관련 사업 추진시 전체 개념 파악을 위한 기본틀로 사용될 수 있을 것이며 관련 분야 연구시 참조 모델로서의 역할을 수행할 수 있을 것이다.

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A Study on the Logistics Service Quality, Customer Satisfaction and Post-purchasing Behaviors in the Internet Shopping Mall (인터넷 쇼핑몰의 물류서비스 품질요인이 고객만족과 구매 후 행동에 미치는 영향에 관한 연구)

  • Yoon Jong-Hoon;Kim Kwang-Suk
    • The Journal of Information Systems
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    • v.15 no.1
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    • pp.21-48
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    • 2006
  • Recently the development of information technology and the emergence of electronic commerce have changed the model of purchase behavior in customers. This research aims to enhance the reliability of the result compared to the existing studies in internet shopping mall, and to find out the influence that logistics service quality elements has on customer satisfaction and that customers satisfaction has on the repurchase intention and word of mouth intention. To do so, prior researchs on the logistics service quality, customer satisfaction, repurchase intention and word of mouth intention was widely reviewed and the relationship between logistics service quality elements and customer satisfaction, and between customer satisfaction and repurchase intention and word of mouth intention were empirically tested. A total of 256 responses were received and analyzed from internet shopping mall. The analyses showed partial support for the affirmative effect of logistics service quality, customer satisfaction and post-purchasing behaviors in the internet shopping mall.

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