• Journal of Information Technology Applications and Management
• /
• v.30 no.2
• /
• pp.19-30
• /
• 2023

This study aims to analyze service improvement and success factors of electric scooter sharing service companies by using text mining after collecting reviews of shared electric scooter service applications among various models of sharing economy. In this study, the factors of satisfaction and dissatisfaction of service users were identified using the term frequency inverse document frequency (TF-IDF) technique, and topics for each keyword were extracted using the Latent Dirichlet Allocation (LDA) Topic Modeling technique. According to the analysis results, the main topics were entertainment, safety, service area, application complaints, use complaints, convenience, and mobility. Using the analysis results of this study, employees and researchers of electric scooter sharing service companies will be able to contribute to the improvement and success of related services.

• The Journal of the Korea institute of electronic communication sciences
• /
• v.16 no.6
• /
• pp.1323-1328
• /
• 2021

In this paper, we present a medical electric scooter sharing platform for the transportation vulnerable who are experiencing difficulties and inconveniences in moving. The proposed medical electric scooter sharing platform for the transportation vulnerable includes basic mobile rental, return, and functions that incorporate the IOT technology of the currently operating personal mobility sharing platform. The safety function has been strengthened. The medical electric scooter sharing platform for the transportation vulnerable stores driving data on the server in real time through GPS, and strengthens the alarm and call function in advance of an accident to enable rapid SOS processing. By making the quick contact and responding to the situation, people with disabilities can drive safely and comfortably.

• Journal of Information Technology Applications and Management
• /
• v.31 no.1
• /
• pp.163-175
• /
• 2024

This study conducts topic modeling analysis on four electric scooter sharing platforms: Alpaca, SingSing, Kickgoing, and Beam. Using user review data, the study aims to identify key topics and issues associated with each platform, as well as uncover common themes across platforms. The analysis reveals that users primarily express concerns and preferences related to application usability, service mobility, and parking/accessibility. Additionally, each platform exhibits unique characteristics and challenges. Alpaca users generally appreciate convenience and enjoyment but express concerns about safety and service areas. SingSing faces issues with application functionality, while Kickgoing users encounter connectivity problems and device usability issues. Beam receives overall positive feedback, but users express dissatisfaction with application usability and parking. Based on these findings, scooter sharing service providers should focus on enhancing application features, stability, and expanding service coverage to meet user expectations and improve customer satisfaction. Furthermore, highlighting platform-specific strengths and providing tailored services can enhance competitiveness and foster continuous service growth and development.

• The Journal of the Korea Contents Association
• /
• v.22 no.2
• /
• pp.173-186
• /
• 2022

The purpose of this study is to investigate the influence of gamification strategies on improving participation and motivation of shared electric scooter users. To this end, this study derived the user type through the first research question of how the shared electric scooter usage behavior and pulse are, and derived user tasks and scenarios. The second research question, a shared electric kickboard app with gamification, was tested by users to see if it helps increase user participation and form motivation. As a result of the analysis, it was found that users were induced to be considerate of other users by using a combination of the motivational, relational, and self-expression strategies of gamification. Second, it was found that the use of motivation, achievement and reward, and reward visualization strategy elements promotes user's voluntary behavior. Third, through relationship, achievement, and reward strategies, users participated to create a positive culture of shared electric scooters, drawing immediate feedback, indicating that convenience has increased. In conclusion, it was found that the user helped to play a positive role in voluntary participation and motivation through the use of the shared electric kickboard service with gamification.

• KIPS Transactions on Software and Data Engineering
• /
• v.12 no.1
• /
• pp.19-30
• /
• 2023

An electric scooter(e-scooter), one popularized micro-mobility vehicle has shown rapidly increasing use in many cities. In South Korea, the use of e-scooters has greatly increased, as some companies have launched e-scooter sharing services in a few large cities, starting with Seoul in 2018. However, the use of e-scooters is still controversial because of issues such as parking and safety. Since the perception toward the means of transportation affects the mode choice, it is necessary to track the trends for electric scooters to make the use of e-scooters more active. Hence, this study aimed to analyze the trends related to e-scooters. For this purpose, we analyzed news articles related to e-scooters published from 2014 to 2020 using dynamic topic modeling to extract issues and sentiment analysis to investigate how the degree of positive and negative opinions in news articles had changed. As a result of topic modeling, it was possible to extract three different topics related to micro-mobility technologies, shared e-scooter services, and regulations for micro-mobility, and the proportion of the topic for regulations for micro-mobility increased as shared e-scooter services increased in recent years. In addition, the top positive words included quick, enjoyable, and easy, whereas the top negative words included threat, complaint, and ilegal, which implies that people satisfied with the convenience of e-scooter or e-scooter sharing services, but safety and parking issues should be addressed for micro-mobility services to become more active. In conclusion, this study was able to understand how issues and social trends related to e-scooters have changed, and to determine the issues that need to be addressed. Moreover, it is expected that the research framework using dynamic topic modeling and sentiment analysis will be helpful in determining social trends on various areas.

• Journal of the Semiconductor & Display Technology
• /
• v.23 no.2
• /
• pp.28-32
• /
• 2024

The personal mobility Sharing service is currently active. Especially, electric scooters are widely utilized because they can move comfortably at a high speed over a short distance with a simple driving method. Its driving method is easy, but there is no protection device to protect the bare body. So, there is a greater accident than other means of transportation, and if two people are on board, there is higher accident probability. However, since there is no specific ways to prevent multi-person boarding yet, we propose a multi-person boarding detection model using tilt and pressure sensor. The proposed method measures the tilt degree and direction by using a tilt sensor installed in the center of the board plate and detects multi-people riding.

• The Journal of The Korea Institute of Intelligent Transport Systems
• /
• v.20 no.3
• /
• pp.47-58
• /
• 2021

Recently, personal mobility (PM)-related complaints and PM accidents have increased as the number of users soars due to growth in the domestic PM market and the emergence of a number of electric scooter-sharing services. As a result, the need for PM education and practice spaces is emerging as a way to reduce accidents caused by poor PM manipulation and operation. In this study, we analyze the relevant conflict factors in order to come up with a systematic operation and activation plan for PM, and as an alternative, we review and propose how to operate a PM playground and test zone. It is expected that basic data collection and analysis of rudimentary driver behavior through PM playground operations will improve users' operational safety, and various conflicts of interest between users and non-users will be resolved by installing facilities to secure their safety.