• Korean Management Science Review
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• v.18 no.2
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• pp.11-24
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• 2001

To cope with the rapid emergence of competition, communication service providers are assigning marketers for the purpose of relationship marketing. However, the efficiency of relationship marketing has yet to be examined. This paper investigates the service quality determinants In relationship marketing through the telecommunication service marketers. By considering the specificity of the marketer´s role, the quality dimensions in SERVQUAL research have been modified. A survey has been conducted for the hypothesized seven quality dimensions. The results of the factor analysis show that the service quality determinants of relationship marketing are in fact four dimensions : empathy, reliability, image and tangibles. Here, the empathy dimension entails cost factor, and the reliability dimension includes responsiveness and assurance. The results also support the proposition, reported in SIRVPIRF research, that the quality of service should be measured only by the perceived achievement of the customer. This study provides useful insights into developing the strategy for effective relationship marketing.

• Proceedings of the KIEE Conference
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• 2006.07b
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• pp.1121-1123
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• 2006

Tilting trains are now an established feature of railway operations throughout the world. For intercity traffic, tilt provides operators with increasing speeds, and therefore enhanced competitiveness, on existing routes where insufficient traffic or a lack of funds precludes the construction of a dedicated new high-speed railway. This paper explains the reduction effects of journey time with the Korean tilting train. The Korean Tilting Train express (TTX) project has been carried out to develop alt the core technologies related to tilting train and infra-technology to provide high speed inter-city service with the speed of 180 km/h as well as maintenance-free technology for conventional railway system. In order to simulate we considered 5 conventional railway. As a results of simulation, we found out the tilting train has very high efficiency(reduction rate 20-30%).

• Management Science and Financial Engineering
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• v.13 no.1
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• pp.55-72
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• 2007

We consider the product differentiation model of online channel competition and examine the strategies of hybrid firms in terms of efficiency. After measuring the social cost of online business strategies, we show that (i) online channel of hybrid firm under blockaded entry may increase the social cost if the firms' delivery cost is sufficiently smaller than the consumer's transportation cost, and (ii) online competition under free entry may increase the social cost if the firms' delivery cost is sufficiently larger than the consumer's transportation cost. Finally, we discuss the strategic incentive of hybrid firms to reduce delivery cost and investigate the effect of the Internet maturity on the social cost.

• Journal of the Korea Society of Computer and Information
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• v.23 no.2
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• pp.53-61
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• 2018

In this paper, the author proposes an efficient group key agreement scheme in a mobile environment where group members frequently join and leave. This protocol consists of basic protocols and general ones and is expected to be suitable for communications between a mobile device with limited computing capability and a key distributing center (or base station) with sufficient computing capability. Compared with other schemes, the performance of the proposed protocol is a bit more efficient in the aspects of the overall cost for both communication and computation where the computational efficiency of the scheme is achieved by using exclusive or operations and a one-way hash function. Also, in the aspect of security, it guarantees both forward and backward secrecy based on the computational Diffie-Hellman (CDH) assumption so that secure group communication can be made possible. Furthermore, the author proves its security against a passive adversary in the random oracle model.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.21 no.46
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• pp.229-240
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• 1998

In these days, we are facing the needs of the times that the product have to be converted from quantity to quality. Most companys now pay more attention to maximize efficiency of facilities with introducing high priced equipments, those equipments are too automated and electronic that partial failure or short time stop leads to the stop of producing process in the whole factory. Consequently, effective maintenance management of production equipment becomes a only solution against problems. This thesis develops a preventive maintenance software that grasp a failure sign through daily inspection with management item, Machine-Capability index and estimate a trend, determine the time of preventive maintenance. The software is useful to the plant operator in analyzing information easily and controlling preventive maintenance operations efficiently.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 1999.06a
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• pp.171-176
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• 1999

Template matching is one of the most often used techniques for machine vision applications to find a template of size M$\times$M or subimage in a scene image of size N$\times$N. Most template matching methods, however, require pixel operations between the template and the image under analysis resulting in high computational cost of O(M2N2). So in this thesis, we present a two stage template matching method. In the first stage, we use a novel low cost feature whose complexity is approaching O(N2) to select matching candidates. In the second stage, we use conventional template matching method to find out the exact matching point. We compare the result with other methods in terms of complexity, efficiency and performance. Proposed method was proved to have constant time complexity and to be quite invariant to noise.

• Electronics and Telecommunications Trends
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• v.34 no.2
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• pp.92-100
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• 2019

Vast amounts of different service-specific requirements and vertical network slicing in a 5G network increase the complexity, cost of the network management and resource operations for carriers. To solve this problem, 3GPP is working on the standardization of NWDAF to support the automation of the 5G network by utilizing artificial intelligence technologies based on Big Data to improve the efficiency of network management and resource operation. In addition, the ETSI ZSM Industry Specification Group is developing technical standards for the automation of end-to-end network management and service delivery. This document provides an overall survey of the latest standardization issues of the NWDAF in 3GPP and ETSI ZSM for 5G network automation and intelligence.

• Journal of the Korean Society of Systems Engineering
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• v.20 no.spc1
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• pp.76-89
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• 2024

This study investigates the impact of standardized underground logistics conainers on lower body muscle activation during warehouse tasks, comparing conventional roll containers(A type) with newly developed ones(B type). Through a detailed experimental setup involving electromyography(EMG) and tensiomyography(TMG), muscle activities of the lower limbs were quantitatively analyzed during loading unloading and transporting tasks. Results indicated no significant difference in muscle activation patters between the two rolltainer types, suggesting that the dimensions of these containers do not critically affect the muscular strain and workload. Furthermore, the TMG analysis revealed that muscle contraction velocity(Vc) increased in certain muscles when using the B-type rolltainer, indicating a potential for more efficient muscle engagement without increasing fatigue. This research underscores the importance of ergonomic considerations in the design of logistics equipment and suggests that further studies should focus on optimizing the interaction between human operators and logistical systems to enhance safety and efficiency in warehouse operations.

• Journal of Drive and Control
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• v.21 no.1
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• pp.53-58
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• 2024

With the recent development of intelligence and automation technologies for construction machinery, the demand for safety and efficiency of road-cutting operations has continued to increase. In response to this, a double-blade road cutter has been developed that can automatically cut roads. However, a double-blade road cutter has a load difference between the two blades due to the ground and wear conditions of the cutting blades. The difference in load between the two blades distorts the direction of travel of the cutter. In this study, a vision sensor-based driving guide technology was developed to correct the driving path of road cutters. In addition, we developed a load-sensing technology that detects blade loads in real-time and controls driving speed in the event of overload.

• Proceedings of the Safety Management and Science Conference
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• 2012.11a
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• pp.453-460
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• 2012

To maximize the operational efficiency of production and operations systems, Six Sigma and Lean Production System have been widely used. The main focus of Six Sigma is reducing variations, whereas that of Lean Production System is eliminating losses. To take advantage of the two approaches Six Sigma and Lean Production System was integrated into Lean Six Sigma, and the integrated approach has been used in recent years. In the implementation of Lean Six Sigma, the problems under consideration have often physical or technical contradictions which are difficult to be solved by conventional methods. To solve such contradictions TRIZ is useful in many cases. In this thesis, it is considered that how TRIZ can be applied to Lean Six Sigma. An integrated road-map of Lean Six Sigma and TRIZ is suggested and some cases are reviewed.