• Title/Summary/Keyword: Effectiveness of Information Systems

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The Determinants of Management Information Systems Effectiveness in Small- and Medium-Sized Enterprises

  • LE, Quang Bon;NGUYEN, Minh Dat;BUI, Van Can;DANG, Thi Mai Huong
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.567-576
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    • 2020
  • This study develops a mediating model to explore the relationships between organizational characteristics, manager's knowledge, management commitment, user involvement, information quality, and management information system effectiveness in small- and medium-sized enterprises in Vietnam. Adapting scales from previous research, the authors designed questionnaires, which they distributed to respondents in Vietnamese small- and medium-sized enterprises. Also, by employing a meta-analytic path analysis throughout structural equation modelling (SEM) with sample of 356 respondents, authors indicate that organizational characteristics are directly related to management information systems effectiveness. Moreover, manager's knowledge, user involvement, and information quality show their important roles in the increase of management information system effectiveness, yet management commitment does not indicate a similar role in the growth of management information system effectiveness. Bootstrapping is utilized to discover the meditating role of information quality, illustrating that quality information mediates the linkages between user involvement, organizational characteristics, and management information systems. However, the mediating role of information quality in the relationship between management commitment, manager's knowledge, and management information systems is not significant. This study contributes to the management information system literature as well as to enhance MIS effects in small and medium-sized enterprises.

마케팅과 정보기술의 통합적 활용 효과에 관한 실증연구

  • 김상수;문준연
    • The Journal of Information Systems
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    • v.7 no.1
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    • pp.99-128
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    • 1998
  • The increasing importance of IT rose to the top of list of marketing managers' key concerns and IT has been used widely in performing various marketing activities and decisions. However, little was known about how to employ IT in various marketing activities and how to use IT as a strategic marketing means. Also, comprehensive empirical studies have rarely been conducted. This study examines the effectiveness of integrative use of marketing and IT. More specifically, this study attempts to identify the factors that influence the effectiveness of marketing information systems. The manufacturing firms listed in the Korean Stock Market were surveyed. the major findings of this study are as follows. First, the variables of organizational characteristics such as formalization of decision making cooperation between marketing function and IS function, and degree of decentralization were significantly related to the success of marketing information systems. The variables of user highly associated with the success of marketing information systems. Second, it was also found that the support capability of marketing information systems is the major factor of the effectiveness of marketing information systems. Third, the variables marketing function and IS function, and ratio of export sales to total sales were three variables such as marketing knowledge of marketing managers, cooperation were the main factors to affect the users' satisfaction with the information system. These results imply that, in order to increase the effectiveness of marketing information systems, a firm should enhance a cooperation between marketing function and IS function, diversify the support capability of IS, and strengthen the computer mind and computer knowledge of end-uses.

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A Study on the How IT Governance Decision Making Knowledge Sharing between CEO and CIO Influences the Effectiveness of the Information Systems (IT 거버넌스 의사결정 영역에 대한 CEO와 CIO의 지식공유 정도가 정보시스템 효과성에 미치는 영향에 관한 연구)

  • Kim, Min-Sun;Hong, Shin-Hye;Lee, Jae-Bum
    • The Journal of Information Systems
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    • v.17 no.4
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    • pp.129-156
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    • 2008
  • This study empirically tested a research model and hypothesis extracted and based on IT governance and knowledge sharing theories. In this study we targeted CIO and IS managers to find the effects of the degree of knowledge sharing between CEO and CIO regarding five areas of IT governance decision-making: IT principles, IT architecture, IT infrastructure, business application needs, and IT investment and prioritization, on IT and business alignment. Additionally we studied the effects of business alignment on the effectiveness of information systems. Results showed that the degree of knowledge sharing in CEO and CIO on IT principles, IT infrastructure, IT investment and prioritization had a positive influence on IT and business alignment, ultimately showing a positive influence on the effectiveness of information systems. This research has shown that fording the preferable relationship between IT and business affected by performing high quality decision making based on knowledge sharing and consequently it also is a basis to provide a positive influence to the effectiveness of the information system.

The Influence of Learning Environment and Learners' Self-Efficacy on the Effectiveness in e-Learning (e-Learning에서의 학습환경과 학습자 자기효능감이 학습 유효성에 미치는 영향)

  • Lee, Woong-Kyu;Lee, Jong-Ki
    • Asia pacific journal of information systems
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    • v.16 no.1
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    • pp.1-21
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    • 2006
  • e-Learning can be seen as not only one of Internet-based information technologies which can provide education services but also one of teaching-learning methods which can implement self-directed learning. Thus, for evaluation of e-Learning effectiveness, both information-technology-based learning environment and learners' abilities in self-learning and computer-using should be considered simultaneously. This study suggests a research model for evaluating the effectiveness of e-Learning, which is theoretically based on information systems success model, constructivism and self-efficacy. The model is composed of three parts: effectiveness, learning environment, and learners' self-efficacy. Effectiveness is a part of dependent variables: satisfaction and academic performance. Learning environment and learners' self-efficacy can be considered as two sets of explanation variables for effectiveness. The former consists of learning management system, learning contents, and interactions that are provided bye-Learning and the latter means learners' self-regulated efficacy and computer self-efficacy. We show validity of the model empirically by surveying the college students who have experienced e-Learning. In result, most of all hypotheses suggested in this model are accepted in low significant level.

The Effects of Information Security Policies, Security Controls and User's Characteristics on Anti-Virus Security Effectiveness (정보보안정책, 보안통제 및 사용자특성이 정보보안효과에 미치는 영향: 컴퓨터 바이러스를 중심으로)

  • Kim Jong-Ki;Jeon Jin-Hwan;Lim Ho-Seob
    • The Journal of Information Systems
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    • v.15 no.1
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    • pp.145-168
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    • 2006
  • Current computer viruses are one of the most serious problems in information age due to their potential demage and impact on use of information systems. To make the problem worse, virus development technology has been advanced rapidly, and use of network systems has expanded widely. Therefore computer viruses are much more complex and use of anti-virus software(AV S/W) is not enough to prrevent virus incidents. It implies that computer viruses as well as other information security matters are not solely a technical problem but also a managerial one. This study emphasized on computer virus controls from managerial perspective of information security and investigated factors influencing the effectiveness of computer virus controls. Organization's comprehensive security policies provide guidelines on how organization or individual can protect themselves from computer viruses. Especially, user's education has positive impact on user's security related characteristics. Based on the analysis of research model using structural equation modeling technique, security policies were influencing security controls and improving user's computer viruses related awareness. Also security controls had positive impact on security effectiveness. However, no significant relationship was found between user's security related characteristics and security effectiveness.

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A Study on the Factors Affecting the Information Systems Security Effectiveness of Password (패스워드의 정보시스템 보안효과에 영향을 미치는 요인에 관한 연구)

  • Kim, Jong-Ki;Kang, Da-Yeon
    • Asia pacific journal of information systems
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    • v.18 no.4
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    • pp.1-26
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    • 2008
  • Rapid progress of information technology and widespread use of the personal computers have brought various conveniences in our life. But this also provoked a series of problems such as hacking, malicious programs, illegal exposure of personal information etc. Information security threats are becoming more and more serious due to enhanced connectivity of information systems. Nevertheless, users are not much aware of the severity of the problems. Using appropriate password is supposed to bring out security effects such as preventing misuses and banning illegal users. The purpose of this research is to empirically analyze a research model which includes a series of factors influencing the effectiveness of passwords. The research model incorporates the concept of risk based on information systems risk analysis framework as the core element affecting the selection of passwords by users. The perceived risk is a main factor that influences user's attitude on password security, security awareness, and intention of security behavior. To validate the research model this study relied on questionnaire survey targeted on evening class MBA students. The data was analyzed by AMOS 7.0 which is one of popular tools based on covariance-based structural equation modeling. According to the results of this study, while threat is not related to the risk, information assets and vulnerability are related to the user's awareness of risk. The relationships between the risk, users security awareness, password selection and security effectiveness are all significant. Password exposure may lead to intrusion by hackers, data exposure and destruction. The insignificant relationship between security threat and perceived risk can be explained by user's indetermination of risk exposed due to weak passwords. In other words, information systems users do not consider password exposure as a severe security threat as well as indirect loss caused by inappropriate password. Another plausible explanation is that severity of threat perceived by users may be influenced by individual difference of risk propensity. This study confirms that security vulnerability is positively related to security risk which in turn increases risk of information loss. As the security risk increases so does user's security awareness. Security policies also have positive impact on security awareness. Higher security awareness leads to selection of safer passwords. If users are aware of responsibility of security problems and how to respond to password exposure and to solve security problems of computers, users choose better passwords. All these antecedents influence the effectiveness of passwords. Several implications can be derived from this study. First, this study empirically investigated the effect of user's security awareness on security effectiveness from a point of view based on good password selection practice. Second, information security risk analysis framework is used as a core element of the research model in this study. Risk analysis framework has been used very widely in practice, but very few studies incorporated the framework in the research model and empirically investigated. Third, the research model proposed in this study also focuses on impact of security awareness of information systems users on effectiveness of password from cognitive aspect of information systems users.

A Study on Factors Influencing Information Systems Planning's Effectiveness (정보시스템계획의 효과성에 영향을 미치는 요인에 관한 연구)

  • 정이상
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.24 no.67
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    • pp.37-48
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    • 2001
  • Information Systems Planning(ISP) has gained considerable interest among researchers and practioners in recent years because of the large investments that firms have made in IS and the increasingly strategic nature of the impact of information systems on organization performance. This study aims at analyzing IS process factors influencing ISP's effectiveness. The data collected were analyzed using statistical techniques if canonical correlation analysis. The following results were obtained. There was significant relationship between ISP process and ISP's effectiveness. Specially, business-led approach affects ISP problems. To conclude, the result of this study have practical implications that CEO or IS manager must consider IS process factors to improve ISP's effectiveness.

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An Empirical Study on the Development of a Hierarchical Model for Effects Factors of EDI systems (EDI 효과요인의 계층적 모델 개발에 관한 실증적 연구)

  • Kim, Byung-Gon;Kim, Jong-Uk
    • Asia pacific journal of information systems
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    • v.9 no.3
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    • pp.159-175
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    • 1999
  • For the past decade, although there have been many studies which examined factors influencing the extent of EDI systems implementation, it is very hard to find out studies which directly investigated what the effectiveness of EDI systems are, and which factors contribute to the successful implementation of EDI systems. In this regard, this research aims to explore for the factors which constitute the effectiveness of EDI systems as perceived, based on a survey from 202 companies. The major steps of the current research are as follows. First, in order to identify important factors constituting the effectiveness of EDI systems, previous research related to the effectiveness of EDI systems was reviewed and analyzed. Second, individual items which can be considered as candidates to represent the effectiveness of EDI systems were derived from this previous research review, and a survey questionnaire was developed using those derived items. Based on the developed survey questionnaire, a pretest was administered at several domestic business firms with experiences of EDI systems. Third, survey questionnaires were distributed to and collected from the 202 companies which experienced EDI implementation. Accordingly, this research derived out five factors constituting the effectiveness of EDI systems from the result of a multivariate data analysis: strategic advantage, time reduction in business process, accuracy improvement, cost reduction, and improvement of business process quality. It was also interesting to find that the factors of EDI effectiveness are divided into three levels, similarly to three levels of the Anthony's hierarchical model of organization(Anthony, 1965): strategic, managerial, and operational levels. Furthermore, from the levels of derived factors, we developed a conceptual model which explains the possible causal relations of those factors in a hierarchical manner.

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A Framework of Factors Affecting ASP Effectiveness (ASP 효과에 영향을 미치는 요인)

  • Moon Yong-Eun
    • The Journal of Information Systems
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    • v.15 no.2
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    • pp.227-245
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    • 2006
  • Several studies have investigated the success of ASP(Application Service Provider) from various perspectives. This study, thus, investigated factors affecting ASP effectiveness in various literature relevant ASP and outsourcing. By applying the basic ideas of the IS success model, this study proposes a research model of the factors affecting the success of ASP, in term of internal factors(Top Management Involvement, User Participation, IS Maturity) and external factors(Transaction Reliability, Service Reliability, System Trust Security). The proposed model is expected to help both researchers and practitioners extend their understanding of the success factors of the ASP effectiveness.

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A Study on the Effects Factors of Multimedia Information Systems on Employee Education in Business Organizations (멀티미디어 정보시스템을 이용한 기업체 교육의 효과요인 도출을 위한 실증적 연구)

  • 김병곤;이동만;박순창
    • The Journal of Information Systems
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    • v.8 no.2
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    • pp.5-27
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    • 1999
  • The recent development of information technology in general and consolidation of communications and multimedia technology in particular have brought enormous changes in education and training methods in many business organizations. Numerous studies in the education engineering field report that teaching using multimedia technologies will more enhance the education/training performance than the traditional instructor-teaching method. However, in the management information systems field, few studies are found which directly investigated effects of multimedia technologies on education and training. None of multimedia-related studies can be found in the top-ranked MIS journals published in Korea for the last five years, and only a few stuides are found even worldwide. The major steps of the current research are as follows. First, in order to identify important factors constituting the effectiveness of multimedia systems, previous research related to the effectiveness of multimedia systems was reviewed and analyzed. Second, individual items which can be considered as candidates to represent the effectiveness of multimedia systems were derived from this previous research review, and a survey questionnaire was developed using those derived items. Based on the developed survey questionnaire, a pretest was administered at several domestic business firms with experiences of multimedia systems. Third, survey questionnaires were distributed to and collected from the 517 employees which experienced using multimedia systems.

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