• Title/Summary/Keyword: Educational Support Service

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A Study on Quality Dimension and Improvement Priority for Enhancing University Educational Service Satisfaction (대학 교육서비스 만족도 향상을 위한 품질차원 및 개선우선순위 도출)

  • Chang, Youngsoon;Jung, Dajung;Kim, Donyun
    • Journal of Korean Society for Quality Management
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    • v.45 no.1
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    • pp.11-24
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    • 2017
  • Purpose: This study is on the priority for improving students satisfaction in university educational service. It explores the dimension of service quality and analyzes the relationship among quality elements, service satisfaction, and loyalty. Methods: This paper performs empirical studies by questionnaire survey. The Timko model is used for finding the degree of possible improvement of quality elements, and structural equation and regression models are used to analyze the effect of them on service satisfaction and loyalty. Also, explanatory factor analysis is used to investigate the quality determinants. Results: The quality dimension is composed of curriculum, employment support, interaction with outsiders, start-up support, learning support, counselling, and administration service. Curriculum, learning support, and administration service are positively correlated with service satisfaction, and service satisfaction has a positive effect on loyalty. Counselling service is an attractive element, and curriculum, start-up support, and learning support are indifferent elements. Conclusion: Comprehensive analysis shows that curriculum, academic advisor, and administration service have high priorities for improving educational service satisfaction.

A Study on Consciousness of Administrator and Dietitian for School Food - Service Management and Nutritional Education (학교 급식관리 및 영양교육에 대한 행정담당자 및 영양사의 의식 실태 조사 연구)

  • Kim, Gyeong-Mi;Lee, Sim-Yeol
    • Journal of the Korean Dietetic Association
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    • v.7 no.2
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    • pp.129-137
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    • 2001
  • School food service must be operated as the part of the education. But it seems that it is not to be considered as an important educational field from the perspective of educational administration. This study was conducted to suggest the effective plan to improve the quality of the school food service system. Questionaries were distributed to 51 administrators and 85 dieticians of primary schools in Incheon area from Aug 7th to Aug 31st 2000. Drawbacks of school food service system cited from the survey results were insufficient support from the authorities both in policy and in budget and shortage of specialists for food service administration. Both dieticians and administrators acknowledged that available facilities required for the school food service were insufficient. 85.9% of dietition and 51.0% of administrators thought dietition of school food service to be suitable for nutrition education. For effective nutrition education, they suggest to have teachers taking in charge of nutrition education, to have teaching system related with school food service and to develope visual auditorial teaching material. For improvement of the quality of school food service, it is necessary to acquire sufficient budget and political support from the government and to have specialists for food service administration. And regulations promoting dieticians to be teachers of nutrition education is required to be introduced in the near future.

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The Importance-Satisfaction Analysis of Service Quality in University (대학교육 서비스품질의 중요도-만족도 분석 연구)

  • Kim, Myung Kyum;Park, Jongwoo
    • Journal of Korean Society for Quality Management
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    • v.47 no.4
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    • pp.807-822
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    • 2019
  • Purpose: To increase the competitiveness of the university and improve the quality of education by providing education services that meet the student's satisfaction needs based on the education service quality survey of university students. Methods: A questionnaire consisting of 6 elements and 38 questions was prepared and students were surveyed. The importance and satisfaction ISA analysis was conducted. Results: The results of this study are as follows; there was a difference in the perception of importance and satisfaction by student characteristics regarding the results of educational service quality measurement. Working students need an extra effort in the educational environment and foreign students in student services. Conclusion: The importance of educational service quality-satisfaction survey should be used to identify the factors of educational service quality by student characteristics to improve student satisfaction, improve the quality of education, and support educational services with a strategic approach.

A research on Characteristics of the Spatial Compositions in Kindergarten -The Case Study of Kindergarten in Daegu Area- (피유치원의 공간구성적 특성에 관한 연구 -대구지역 유치원 사례를 중심으로-)

  • Jeong, Chang-Won
    • Journal of the Korean Society of Industry Convergence
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    • v.16 no.3
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    • pp.75-83
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    • 2013
  • The purpose of this study was to investigate its characteristics of the spatial compositions at several kindergartens in Daegu area. Through this, the study is intended to provide the basic data of the efficient building planning and facility operations in the kindergarten. The results of this study are as follows. 1) Recently, the spatial compositions of kindergarten was classified as education, educational aids, educational support, teacher / administration, and public service area. 2) The concept of special classroom space was set up in all the surveyed facilities. This space was used for small-scale events, meals, and game features. 3) Support staff, including teachers, are insufficient for the service space. 4) The size of total land area of the facility's public service area was affecting. 5) The Lobby and aisle space of the surveyed facilities was used as a multipurpose space. 6) In response to diverse educational content, the direction to plan should be seperated by multi-space.

A Study on the Semester and Block System in Education and Training of Culinary School (학기제와 블록식(Block) 교육과정의 비교 연구 -조리관련학과 위주로 -)

  • 김태형
    • Culinary science and hospitality research
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    • v.8 no.2
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    • pp.59-76
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    • 2002
  • After 1990, Food service industry is growing up so fast and asking a lot of employee to be able to work this one. Our society will continue the growth of quantity and quality of food service industry with closing to the developed country and increasing the national income and leisure time. But our present culinary education system cannot gain the efficient of professional training to adopt food service industry without re-education and training. So, in our culinary education we have to be introduced new education system which is used effectively as a professional culinary education system in C.I.A. This system has merit to be able to teach step by step from basic to advanced course. Also Most of school system(management purchasing, human research, school life, etc.) is focused for culinary education. But, although this system has a lot of merits, it is too early toy us to adopt in our culinary education system. Because our education system has too much limited educational administrations of government and school for introducing new education system. The present educational situation is not enough to have facilities and financial support Finally, our culinary educational system have to change to right direction to improve in culinary education. Block system is one of the well-prepared system. But we need to administrational support of government and school to be able to adopted to our culinary educational system.

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A Study on Model Establishment of Efficient Educational- Industrial Cooperation in Foodservice Industry (외식산업에 있어 효율적인 산학협동 모델 설정에 관한 연구)

  • 진양호
    • Culinary science and hospitality research
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    • v.9 no.1
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    • pp.121-138
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    • 2003
  • The Foodservice Industry is Intensive labor industry by human traces service. Presently activation of Educational-Industrial cooperation is essential to Foodservice Industry. The Purpose of this study is establishment of a plan far efficient operation in educations-industrial cooperation among the foodservice industries. For achieve the purpose of study used the theoretical and positive method. The result of this study was that the attribute of the educational-industrial cooperation appeared the factors, Suitable duty, Support of business, Operation of program, A speciality, Participation, A pay, Connection, Support Finally the educational-industrial cooperation in foodservice industrial will need like this. First, the Educational world gives a course of study by a jog analysis. Next, the Industrial world gives various information to students, the spot arrangement suit student´s ability and gives suit job, etc.

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A Preliminary Study of Educational Program for the Professional Development of Early Childhood Pre-service Teachers (예비 보육교사의 전문성 계발을 위한 교육 프로그램 예비 연구)

  • Choi, Hye-Yeong
    • Korean Journal of Human Ecology
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    • v.21 no.1
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    • pp.113-128
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    • 2012
  • The purpose of this study was to identify key components in developing educational programs designed to enhance pre-service teachers' professionalism. Key program characteristics identified and implemented through this study are as follows: First, programs should provide opportunities for trainees to reflect on goal identification and setting goals as professional teachers. Second, programs should emphasize the relationship between the pre-service teachers' personal qualities and professional development. Third, programs should include and integrated and holistic approach to integrating content and teaching methodology. Fourth, the program's educational content should unfold in a gradual and sequential manner. Fifth, the program should support a strong relationship between senior teachers and juniors pre-service teachers. Sixth, the program should take advantage of the physical and human resources in the pre-service teacher's community. Seventh, the program should employ circular and formative evaluation of contents and teaching methods as a way of facilitating development and improvement. This study develops and demonstrates an extensive model program that fits these criteria. Also included is discussion related to further studies.

A Study on the Influence of Personal Characteristics, Business Management Factors, and Capital Factors on Entrepreneurial Performance: In the Center of Ameliorating Small Businesses Supporting Policy by Government in Beauty Service Industry (창업가 기업가정신 요인, 경영 관리적 요인, 자본적 요인이 창업성과에 미치는 영향 연구: 미용서비스업 분야 소상공인지원정책의 개선방향 중심으로)

  • Kwak, JinMan;Yang, YoungSeok;Kim, MyungSuk
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.12 no.3
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    • pp.119-133
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    • 2017
  • The purpose of this study is to investigate the effect of beauty services owners 'support policy on entrepreneurship performance in the beauty service industry through the effects of entrepreneurs' personal characteristics, managerial factors, capital factors and store factors on entrepreneurial performance. As a factor affecting the start - up performance of beauty service companies, it was analyzed that human resource management which is a sub - variable of managerial management factors, capital factors at start - up and store factors influenced entrepreneurship performance. The study on the effect of funding policy, education support policy, and consulting support policy on the start-up achievement of beauty service companies is as follows. The government funding policy, educational support policy, and consulting support policy have no effect on human resources management, start - up capital, and store factors which have significant effect on start - up performance. This is because institutional support for funding is not an institutional support for proving the policy effect but an effective support plan for creating entrepreneurial achievement is needed. Educational support policy and consulting support policy are reflected in the politics reflecting the characteristics of beauty service companies and realistic Education support and consulting support are necessary. In particular, it needs to be expanded to reflect the actual management activities and performance creation processes of other beauty service companies, which are different from the policy support of existing small business owners.

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Comparison of educational interest, satisfaction, and achievements of educational virtual reality and videos education before simulation training (시뮬레이션 교육 전 가상현실 교육과 동영상 교육의 교육 흥미도, 만족도, 성취도 비교 분석)

  • Jung, Eun-Kyung;Choi, Sung-Soo;Jung, Ji-Yeon
    • The Korean Journal of Emergency Medical Services
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    • v.22 no.2
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    • pp.93-102
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    • 2018
  • Purpose: The study aims to establish an effective training strategy and methods by comparing the effects of educational interest, satisfaction, and achievements of virtual reality and videos education before simulation training. Methods: The randomized control study was implemented on May 31, 2018, by randomly selecting 36 participants to compare educational virtual reality and videos. Statistical analyses were performed using SPSS 20.0. Results: The participants were divided into an intervention group of 17(47.2%) and a control group of 19(52.8%). Regarding the levels of satisfaction, a significant difference (p= .010) was noted between the control (3.88 points) and the intervention groups (4.45 points). A significant difference (p= .001) was also noted between the intervention (80.3 points) and control (63.3 points) in terms of total simulation practical skills. Conclusion: Educational virtual reality can be an alternative training method to achieve the standard educational objectives by raising levels of educational interest and of achievement with practical skills.

The Relationship between the Career Preparation Behavior, Parental Social Support, Career Decision Making Self-Efficacy, and the Career Maturity of the Pre-Service Elementary School Teachers (교육대학생의 진로준비행동과 부모의 사회적 지지, 진로결정자기효능감 및 진로성숙의 관계)

  • Keum, Jiheon
    • Journal of the Korean Home Economics Association
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    • v.50 no.7
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    • pp.59-66
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    • 2012
  • The purpose of this study was to identify a causal relationship in the career preparation behavior, parental social support, career decision making self-efficacy and the career maturity of the pre-service elementary school teachers. A total of 374 questionnaires were used for data analysis, excluding the 23 copies deemed insincere in response. To ensure the reliability and validity of the questions, technical statistics of the frequency, ratio, average, standard deviation, skewness, and kurtosis via PASW 18.0, item-total correlation, the totality, and the reliability analysis. The structural analysis via AMOS 7.0 in the bootstrapping method was undertaken to perform the path analysis among the variables and to assess the suitability of the model. The findings of the study led to the following conclusions: First, the causal model for the career preparation behavior, parental social support, career decision making self-efficacy, and the career maturity of the pre-service elementary school teachers is suitable to empirical analysis on research variables. Second, the career decision making self-efficacy of pre-service elementary teachers has direct effect on career preparation behavior positively. Third, parental social support of the pre-service elementary teachers has indirect effects on the career preparation behavior positively.