• Journal of Digital Convergence
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• v.12 no.6
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• pp.161-170
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• 2014

This study was conducted to see the effects of emotional labor as a job attitude on organizational citizenship behavior, and to verify the effects of adjusting empathy as an alleviating mechanism for such relationship in order to provide suggestions on finding ways to relieve hospital workers of emotional labor. Research was conducted on 347 nurses from medical institutions above hospital level in Chungcheongnamdo/bukdo and Daejeon-si. Summary of this research is as follows. First, deep acting of emotional labor was revealed to have a positive (+) effect on organizational citizenship behavior, and surface acting had a negative (-) effect. Second, empathy had a significant effect on organizational citizenship behavior and interaction between deep acting and empathy had a significant positive (+) effect on organizational citizenship behavior, but it was revealed that interaction between surface acting and empathy had no significant effect on organizational citizenship behavior.

• The Korean Journal of Community Living Science
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• v.25 no.3
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• pp.389-400
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• 2014

This study identified the mediating effect of the child's emotional expression on the relationship between the mother's empathy and the child's prosocial behavior. The participants included 310 mothers of children between the ages of 2 and 5 from two kindergartens and four day care centers located in Gyeonggi-do. The mother's empathy was measured using the Interpersonal Reactivity Index. The child's prosocial behavior was measured using the Preschoolers' Prosocial Behavior Index. The child's emotional expression was assessed using a questionnaire from previous research. First, older mothers and less educated mothers showed a higher level of empathy. Mothers over the age of 30 were more likely to have the ability to imagine other roles in movies or books, and to show empathic concern than those under 36. Mothers without a college degree showed a higher level of perspective-taking than those with a college degree. Second, girls were more likely to engage in prosocial behaviors and show emotional expressions than boys. Three-year-old children were more likely to share than two-year-old children, showed more initiative than two- and four-year-old children. Third, the mother's perspective-taking and empathic concern were significantly related to the child's prosocial behavior and emotional expression. The mother's personal distress was related to the child's control over emotions and awareness of other's emotion. Finally, the child's emotional expression had a mediating effect on the relationship between the mother's empathy and the child's prosocial behavior.

• Journal of Korean Academy of Nursing
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• v.29 no.3
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• pp.585-595
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• 1999

The purpose of this study was to examine the predictors of burnout among informal caregivers of older adults. One hundred thirty seven caregivers who had provided care to older adults over 60 years of age for more than one month were included in the study. Most of the caregivers were white (91%) and female (78%). Mean ages of the caregivers were 64 years and 78% of them were married. Seventy percent of the older adults suffered from Alzheimer and related disease. In this study, caregivers reported that they experienced burnout once a month. The scores of emotional exhaustion and reduced personal accomplishment of the caregivers were in the moderate burnout range. To examine the predictors of burnout, discriminant analysis was used. Caregivers were divided by two groups based on the sum of scores (cutpoint＝6) on three dimensions of burnout after each dimension was categorized into high(3), moderate(2), and low(1). Nine predictors were included in the analysis : Caregiver's age, employment status, Instrumental Activities of Daily Living (IADL) of the older adult, presence of dementia of the older adult, caregiver's empathy toward the older adult (emotional and cognitive), and 3 coping strategies (negative, problem-focused, cognitive reconstructioning). Caregivers who reported high burnout showed higher cognitive empathy toward the older adults than those who showed low burnout. Caregivers who experienced high burnout used negative coping more often, and cognitive reconstructioning coping and problem focused coping less often than their counterparts. Wilks' Lambda was .78 indicating that differences between the two groups were significant. Cognitive empathy and cognitive reconstructioning coping showed high standardized canonical discriminat function coefficients over .40. Discriminant function with 9 predictors correctly classified 71% of the sample. In conclusion, informal caregivers also experienced certain level of burnout. Cognitive empathy and coping strategies predicted burnout experience of the caregivers. Based on this study, nursing intervention to the informal caregivers to improve their cognitive empathy toward the older adults and to modify their coping strategies in a way to reduce burnout experience can be applied. Further research to develop effective nursing interventions for the purpose of reducing burnout experience by modifying predictors was suggested.

• Science of Emotion and Sensibility
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• v.20 no.1
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• pp.67-74
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• 2017

The goal of this study is to present quantification method for empathy. The micro-movement technology (non-contact sensing method) was used to identify empathy level. Participants were first divided into two groups: Empathized and not empathized. Then, the upper body data of participants were collected utilizing web-cam when participants carried expression tasks. The data were analyzed and categorized into 0.5 Hz, 1 Hz, 3 Hz, 5 Hz, 15 Hz. The average movement, variation, and synchronization of the movement were then compared. The results showed a low average movement and variation in a group who empathized. Also, the participants, who empathized, synchronized their movement during the task. This indicates that the people concentrates with each other when empathy has been established and show different levels of movement. These findings suggest the possibility of empathy quantification using non-contact sensing method.

• Journal of Digital Convergence
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• v.18 no.8
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• pp.331-341
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• 2020

This study is a descriptive research study aimed at confirming the mediating effect of empathy ability in the relationship between interpersonal ability and adjustment to college life for freshman in nursing college. The study subjects were 179 freshman from the nursing department of four universities. Data were collected using a structured questionnaire from June 11 to June 18, 2018. Data were analyzed using SPSS 21.0. As a result of the study, it was confirmed that the interpersonal ability and empathy ability of the nursing college freshman were factors influencing the adjustment to college life, and that the empathy ability had a partial mediating effect in the relationship between the interpersonal ability and the adjustment to college life. These results suggest that it is necessary to develop and apply curriculum and extra-curricular programs that can enhance students' empathy ability as a way to improve the adjustment to college life in the freshman. Therefore, repeated studies including various variables related to college life adjustmente of freshmen in nursing colleges are needed in the future.

• Journal of Digital Convergence
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• v.18 no.9
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• pp.211-219
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• 2020

This study was conducted to investigate the effects of communication competence and interpersonal understanding on empathy of nursing students who have experienced fundamental nursing skills course. The subjects of this study were 122 second-year nursing students in a university. Data were collected using a questionnaire from September to December 2018. The data were analyzed by descriptive statistics, correlations and hierarchical regression using the SPSS 22.0 program. Factors affecting empathy were active participation in the practice, communication skills, and understanding of interpersonal. Therefore, In order to improve the empathy of nursing students, it is necessary to introduce a step-by-step empathy education program into the curriculum that can contribute to establishing a device that can induce active participation in practice and contribute to communication and interpersonal relationships.

• Journal of Convergence for Information Technology
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• v.10 no.1
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• pp.35-43
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• 2020

This study was conducted to examine the correlations between humanistic literacy, empathy ability, and interpersonal relationship, and to identify the influencing factors on interpersonal relationship of nursing students. Data were collected from 177 nursing students from March 4 to 14, 2019. Data were collected through personal interviews using a questionnaire. Data were analyzed using t-test, one-way ANOVA, Pearson's correlation coefficients, and stepwise multiple regression. Humanistic literacy according to the general characteristics showed significant differences in economic level. Interpersonal relationship according to the general characteristics showed significant differences in satisfaction with major. Interpersonal relationship showed significant positive correlations with humanistic literacy and empathy ability. Empathy ability, which accounted for 21% of the variance, were significant predictors influencing interpersonal relationship in nursing students. Strategies for nursing students are needed to increase Empathy ability.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.6
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• pp.3911-3918
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• 2015

This study was conducted to identify the effect of nurses' empathy on their job stress. The subjects of this study were 192 nurses working at 5 general hospitals. The empathy and job stress were surveyed by using structured questionnaire from June 1 to August 31, 2014. The nurses' overall job stress was 3.86 out of 5 and among the domains of job stress, stress of relationship with patients and their carer was 4.22, stress of relationship with medical doctors was 4.21, and stress related to nursing tasks was 4.01. Factors influencing job stress were gender, pay satisfaction, perceived amount of workload, and fantasy from empathy. These findings suggest that in order to improve clinical nurses' job stress, there should be organizational efforts to regulate the pay level and workload and to develop programs for lowering perceived job stress among nurses by managing fantasy from empathy.

• Journal of Convergence for Information Technology
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• v.11 no.7
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• pp.57-66
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• 2021

This study is a descriptive research study to investigate the effects of critical thinking and empathy on resilience of nursing students. The subjects of this study were 234 nursing students in the 4^th grade and the data were collected from June 3 to 19, 2019. Data was processed by descriptive statistics, t-test, correlation analysis, and multiple regression method. As a result of the study, critical thinking and empathy showed a significant positive relationship with resilience. Critical thinking and empathy were factors that influence the resilience of nursing students and the resilience was explained as 70.3%. Therefore, in order to increase the resilience of nursing students it is considered that an education program that strengthens internal factors can cultivate critical thinking and empathy skills is necessary.

• Journal of Industrial Convergence
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• v.17 no.2
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• pp.63-70
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• 2019

This study was conducted to identify the empathy ability of nursing college students and prejudice and discriminatory behavior against the mentally ill and to analyze the relationship between them. The study included 281 nursing college students located on K province. Studies show that the empathy of nursing college students is positive for prejudice and discrimination behavior, negative correlation, prejudice and discriminatory behavior and that there are differences in empathy depending on whether they have experience in volunteer activities. Discriminatory behavior differed depending on the age and grade of the subjects. In order to reduce discriminatory behavior and prejudice among nursing college students, it will be necessary to increase direct and indirect experience opportunities to improve empathy and also to require systematic education and practical courses considering the characteristics of the subjects. This will contribute to improving the awareness and attitude of nursing college students as future professional nurses.