• 디지털융복합연구
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• 제18권5호
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• pp.399-404
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• 2020

본 연구는 편의점 브랜드가 새로운 PB 상품을 온라인에서 마케팅하였을 때, 소비자의 구매 행동과 그에 따른 요인이 무엇인지 파악하는 것을 목적으로 한다. 연구를 위해 2030 밀레니얼 세대를 대상으로 편의점 PB 상품의 구매 행태와 PB 상품을 접하게 되는 경로에 대해 설문조사를 하였다. 분석 결과, 편의점 PB 상품을 구매하는 소비자들은 SNS나 유튜브를 통해 상품을 접하게 되었으며 구매 후 SNS에 게시함으로써 트렌드에 합류하고자 하는 경향이었다. 하여 본 연구에서는 이런 소비 형태를 가지게 되는 밀레니얼 세대의 소비 트렌드와 그에게 영향을 주는 온라인 마케팅의 개념에 대해 알아보고자 하며, 일시적인 구매가 아닌 지속적인 구매를 유도하기 위해 기업은 소비자 리서치를 참고해 향후 방안을 개선하여 앞으로의 소비자의 구매 요인이 트렌드에 의존하는 것이 아닌 지속해서 가치 있는 소비로 이끌어 가길 바란다.

• 한국정보시스템학회지:정보시스템연구
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• 제16권1호
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• pp.135-158
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• 2007

The purpose of this research is to identify multidimensional motivation factors that determine the piracy of copyrighted digital music. The model is based on TPB(theory of planned behavior) as well as other models in consumer behavior. An empirical study resulted in the following findings. first Both individual's attitude toward music piracy and individual's perceived behavior control have positive impacts on the individual's behavioral intention of piracy. It turned out that perceived behavior control has a stronger impact on behavioral intention than attitude does. Second, the level of individual's moral judgment has negative impacts on both the attitude and behavioral intention toward music piracy. Third, individual's experience in music piracy positively affects the attitude, but does not directly or indirectly affect the behavior intention. Fourth, an economic gain from music piracy is not a significant factor in determining both attitude and behavioral intention. Fifth, the risk of being prosecuted for music piracy is a major factor in determining one's attitude, although the risk is not significant enough to change one's behavioral intention. This research found that individuals' intention to pirate digital music is mainly affected by the moral and ethical standards of the individuals and by the extra resources and abilities they possess. Such factors as economic gain and law enforcement were not significant enough to alter one's behavioral intention. This research is significant in that it established a behavioral model to understand the piracy of copyrighted digital music and that it empirically tested the model with Internet users in Korea. This is one of the first empirical studies in Korea to touch such ethically and perhaps politically sensitive issues as online music piracy.

• 디지털융복합연구
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• 제13권8호
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• pp.113-121
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• 2015

본 연구는 기업의 윤리경영 활동과 마케팅 효과의 융합적 관계를 파악하고자 윤리경영 노력이 소비자에게 신뢰감을 형성하고, 그러한 신뢰감이 실제 구매행동으로 연결되는지 조사하였다. 가설수립 및 설문조사를 실시하였으며, 분석을 통해 제품 서비스 책임, 기업 윤리지침 마련, 사회공헌활동, 고객권리 보장으로 구성되는 윤리경영의 실천이 소비자 구매행동에 긍정적 영향을 미치며, 그 과정에서 소비자의 이미지 지각과 기업 신뢰가 매개적 역할을 하고 있음을 증명하였다. 이러한 결과는 윤리경영이 기업에게 사회적 압력과 비용으로만 작용하는 것이 아니라 기업의 이익 증가로 연결되는 선순환 과정에 있음을 보여주고 있고 있어 기업의 능동적이고 적극적인 윤리경영 실천이 필요함을 시사하고 있다. 향후 연구에 있어서는 윤리경영의 대상 범위와 실행 수준을 보다 세분화한 분석과 최근 대중의 관심도가 높은 윤리 이슈와 연계한 연구가 필요하다.

• 디지털융복합연구
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• 제15권10호
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• pp.221-232
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• 2017

최근 차세대 친환경 자동차에 대한 주요 메이커의 개발 및 시장 참여가 가속화되고 있으며, 소비자의 관심도 높아지고 있는 가운데, 소비자의 특성과 소비 유형 차세대 친환경 자동차의 특성 요인, 그리고 차세대 친환경 자동차에 대한 정부의 정책 조치가 소비자의 구매 행동에 어떤 영향을 미치는지에 대해 국내 서울에 거주하는 소비자를 대상으로 웹 설문조사를 하였다. 본 연구의 결과 소비자의 특성(성별, 연령별, 월평균 소득별)과 소비자의 유형(가격가치 추구형, 개인가치 추구형, 사회환경 가치추구형)과 친환경 자동차 소유여부를 살펴보면 성별, 연령별, 월평균 소득별, 소비자 유형별로 유의한 차이가 없으며 구매의도는 성별, 연령별, 월평균 소득별로 유의한 차이가 없으나 소비자의 유형에 따라 구매의도에 유의한 차이가 있는 것으로 나타났다 또한, 친환경 자동차의 특성요인이 소비자 구매행동에 정(+)의 영향을 미치며 브랜드, 색상, 디자인 등 이미지는 친환경자동차에 정(+)의 영향을 미치는 것으로 나타났다 그리고 친환경자동차에 대한 소비자유형별 정부의 정책지원은 친환경자동차 구매행동에 정의 영향을 미치며 소비자 유형중 사회환경가치 추구형이 구매의도와 유의한 관계에 있으며 사회환경가치 추구형에 있어 정부의 지원정책인 이산화탄소세(톤당 5,000원, 톤당 10,000원), 국가나 지방자치단체의 차량가격직접지원, 가솔린세, 경유세, 탄소세 등 연료관련 세제 경감 등은 정의 효과가 있는 것으로 나타났다.

• 디지털융복합연구
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• 제18권3호
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• pp.111-121
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• 2020

본 연구는 지속적으로 성장하고 있는 모바일 내비게이션 서비스를 이용하는 소비자들의 만족도에 대해 알아보고자 한다. 따라서 본 연구는 모바일 내비게이션 서비스를 이용하는 1200명의 소비자를 중심으로 서비스 이용행태와 만족도에 영향을 미치는 변인들에 대해 살펴보았다. 연구 결과 서비스를 이용 소비자는 주 1-2회, 3-4회에서 주말 점심, 주중 아침에 사용량이 높게 나타났다. 서비스에 대한 소비자 만족에 가장 높은 영향을 미치는 것은 핵심 기능성 차원으로 나타났다. 소비감정에서 긍정감정은 정의 방향, 부정감정은 부의 방향으로 영향력을 지니며, 혁신성은 통계적으로 유의하지 않는다. 이를 통해 모바일 내비게이션 서비스 이용 소비자들의 이용행태와 만족도 형성에 대해 분석할 수 있었으며, 차후 소비자만족을 위한 서비스 전략을 구축할 수 있을 것이며 내비게이션 산업의 기초자료로 활용할 수 있을 것으로 기대된다.

• 디지털산업정보학회논문지
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• 제19권3호
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• pp.117-128
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• 2023

For Korea which has long been highly dependent on international trade for economic growth, the importance of the Brazilian market is likely to increase in the future considering its huge size of 216 million people. Therefore, it would be imperative to analyze and understand Brazilian consumer behavior correctly. This study examines differences in consumer behavior between Brazil and Korea in purchasing luxury goods. According to previous cultural studies, Brazilian consumers are expected to focus on the intrinsic value of products and show a strong compensatory consumption tendency, while Korean consumers focus on symbolic benefits and show a weak compensatory consumption tendency. After conducting and analyzing a survey of young people in their 20s in Korea and in Brazil, all of the hypotheses above were supported. The results suggests that when designing marketing communication strategy in Brazil, it will be more effective when communication is focused on the pleasure of purchasing luxury goods rather than social or symbolic benefits. This study is of greatest significance in that it is one of the few studies comparing the characteristics of Brazilian and Korean consumers.

• 유통과학연구
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• 제16권2호
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• pp.25-33
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• 2018

Purpose - This study focused on the effect of counter-factual thinking on post-purchase behavior producing consumer regret at HMR selection and purchase. We have analyzed the factors that HMR production and distribution businesses should consider because distribution and marketing strategy reflecting consumers' demand. Research design, data, and methodology - For the purpose of carrying out this research, we conducted a direst structured questionnaire to students at 'J' college. A total of 237 valid questionnaires were collected for students and their parents at 'J' university. For the hypothesis test, exploratory factor analysis, t-test, regression and structure equation path analysis were performed. Results - The consumers who often resented HMR purchase did counter-factual thinking on post-purchase behavior were likely to do switching purchases. Counter-factual thinking on post-purchase behavior had a negative influence upon consumer's satisfaction with HMR safety and marketing characteristics. Conclusions - Consumers who had been satisfied to a certain degree might have cognitive dissonance of minor mistakes of HMR product were likely to have downward counter-factual thinking through contrast effects. Therefore, HMR producer and distribution businesses that had production, distribution and marketing strategy to satisfy consumers by raw material, freshness and safety were likely to switch to another product at one time mistake of selection, purchase and use.

• 융합경영연구
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• 제11권4호
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• pp.41-52
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• 2023

Purpose: The study examines the effect of TechTubers' unboxing videos on consumer buying behavior by highlighting the role of product touch, visual and verbal sensory cues. The study integrates the vicarious touch and the dual coding theory to analyze the Smartphone purchase behavior of Generation Z. Research design, data and methodology: The study collected data from 349 respondents who were viewers of YouTube unboxing videos. A structured questionnaire using a 5-point Likert scale was employed as a survey instrument. Convenience sampling technique was utilized to select the samples. The data were analyzed using structural equation modeling (SEM). Results: Results reveal that vicarious touch and verbal description have a statistically significant positive effect on Generation Z's purchase intention of Smartphone. Moreover, purchase intention positively affects Generation Z's actual purchase behavior of Smartphone. However, the visual images did not significantly affect purchase intention. Conclusions: The study offers significant theoretical and practical implications. The study adds new knowledge to the extant literary field by highlighting the impact of digital product presentation in the form of Unboxing videos on purchase intention for technology products. Moreover, the study suggests content sponsorship and advertising opportunities for marketers in collaboration with the TechTubers on YouTube unboxing video platform.

• International Journal of Computer Science & Network Security
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• 제23권11호
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• pp.53-58
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• 2023

The trend of satisfying consumer needs (payment for mobile communication, music services, cab ordering, banking products, and food delivery) on a unified online platform has shaped a digital ecosystem, an instrument creating a unified space of economic interaction. Representatives of e-commerce are major stakeholders in the development of such tools. In particular, subscription services (multiservice subscriptions) allow users to create their own ecosystems based on their personal preferences. The rate of subscription service use is growing around the world, yet understanding of the peculiarities of development of this e-commerce sphere is limited due to insufficient research.The study aims to determine the motives and barriers to the use of subscription services (multiservice subscriptions) by consumers and their relationship with consumer characteristics.Proceeding from an online survey of 200 users, the study determines the relationship between the gender and income of consumers and their use of subscription services, motives and motivators for using subscription services, and barriers to the choice of a particular subscription service. The obtained results may serve as a basis for managerial decisions in e-commerce and for improving the effectiveness of marketing solutions.

• 산경연구논집
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• 제15권9호
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• pp.1-9
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• 2024

Purpose: This study examines the impact of YouTube mukbang content characteristics on viewer satisfaction and word-of-mouth behavior. Drawing from theories in media psychology, consumer behavior, and communication studies, we investigate five key content characteristics: credibility, entertainment value, informativeness, visual appeal, and auditory quality. Research design, data and methodology: Using structural equation modeling with data from 206 mukbang viewers, we test hypothesized relationships between these characteristics, viewer satisfaction, and word-of-mouth behavior. Results: Research reveal that credibility and informativeness significantly and positively influence viewer satisfaction, while entertainment value, visual appeal, and auditory quality show no significant effect. Viewer satisfaction positively impacts word-of-mouth behavior. These findings challenge conventional assumptions about video content consumption and highlight the unique nature of mukbang viewing. Conclusions: The study contributes to digital content consumption literature by providing empirical evidence of factors influencing viewer engagement in the mukbang context. It offers practical insights for content creators, marketers, and platform developers, emphasizing the importance of informative and credible content in driving viewer satisfaction and promoting positive word-of-mouth. By extending established media theories to this emerging form of digital entertainment, our research paves the way for future studies. The study's limitations, including its cross-sectional nature and specific cultural context, suggest directions for future research.