• Korea Journal of Hospital Management
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• v.17 no.2
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• pp.1-20
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• 2012

This study aims to suggest managerial strategies for strengthening their competitiveness via analyzing and determining factors to help improve customer orientation and internal customer satisfaction. Furthermore, this study aims to find out the factors of internal service quality affects job satisfaction and customer orientation. The data was collected in 5 small and medium hospitals on 215 workers who had direct interactions with customers. Through regression analysis, all factors of internal service quality affects job satisfaction, however only two factors, credibility and sympathy appeared to affect customer orientation.

• Journal of the Korean Society of Manufacturing Technology Engineers
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• v.20 no.4
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• pp.495-501
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• 2011

The purpose of this study is to improve the roundness of CNC turning so that helps the operator to choose the right turning conditions to produce a product with the given parameters. This paper focuses on determining the optimal levels of machining factors for circular shaft with CNC turning. For this purpose, the optimization of factors is performed based on experimental design method. A design and analysis of experiments are conducted to study the effects of these factors on the roundness by using the SIN ratio, analysis of ANOVA, and F-test. Factors, namely, fixed pressure, wall thickness, depth of cut, and feed rate are optimized with consideration of the roundness. The boring tool used in this study is a tungsten carbide coated. The material of workpiece is Al6061 and the machining method is dry cutting.

• Journal of Korean Public Health Nursing
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• v.24 no.1
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• pp.19-28
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• 2010

Objectives: The purpose of this study was to investigate factors affecting the career identity of nursing students. Method: Subjects were 313 nursing students in Daegu. Consent from teachers and students were arbitrarily obtained. Mean, standard deviation, and regression determinations utilized SPSS version 12.0. Results: Career identity score of subjects was $31.79{\pm}5.78$ on basis of 56. Factors identified to be influential to career identity included time of career decision, self-evaluated career performance, satisfaction with clinical practice and college admittance. The influence of the factors on career identity was rated as 64.1% that is high value. Conclusions: The identified factors are important in determining career identity of nursing students. Further studies are needed to generalize these results and examine widely affecting variables of career identity.

• KOREAN JOURNAL OF CROP SCIENCE
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• v.35 no.6
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• pp.548-558
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• 1990

Physiology and genetics of early maturity in cereals are the subject of practical as well as scientific interest for agronomist and plant breeders, Thorough understanding of the true nature of such a complex character requires physiological and genetical knowledge about the internal factors, which are closely bound up with and react to some particular external or environmental factors. From the practical point of view. experiments should be conducted under controlled conditions. especially the day length and temperature, so that the genotypic differences pertaining to these factors may be discerned. Takahashi and Yasuda (1958, 1970) maintained that at least three physiological factors were responsible for determining earliness in barley. namely. (1) spring and winter habit of growth or vernalization requirement, (2) ogitioeruiduc response or sensitivity to short-day, and (3) earliness factor in a narrow sense or minimal vegetative growth. The same situations were true in common wheat also (Yasuda and Shimoyama, 1965), In this report. physiology and genetics of internal factors and their relations to the time of heading in the field will be presented with some problems concerning differences in mechanism of early maturity between barley and wheat.

• Journal of Korean Society for Quality Management
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• v.36 no.1
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• pp.49-61
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• 2008

The classical IT-Outsourcing studies have focused on the factors which a company decides for the IT-Outsourcing strategy. But the main concerns of recent researches are more about the Critical Success Factors determining the Success of the IT-Outsourcing service. Especially, the factors, which enhance the level of Success during and after the implementation of IT-Outsourcing services, are the main field of the recent researches. The study about the Partnership between Outsourcer and Outsourcee are also one of the most frequently researched themes. The result of these studies shows us that the "Reliability" and "Communication" are the main factors for the successful partnership. In this paper we try to find out how the IT-Outsourcing factors (independent variable) have influenced on the Success of IT-Outsourcing strategy (dependent variable) with 4 kinds of parameters. These moderate variables are the 4-types of Partnership by FORT, that is, "Support", "Reliance", "Alignment" and "Alliance".

• Asia pacific journal of information systems
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• v.13 no.3
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• pp.107-130
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• 2003

This paper aims to investigate the adjustment effect of switching barriers on customer retention in mobile telecommunication services. The detailed factors regarding switching barriers are classified based on the related literatures. Furthermore, the hierarchical regression analysis is used to analyze the extent to which the factors affect customer retention. The main contribution of this paper is to focus on switching barriers and theirs relationships with customer retention rather than customer satisfaction on early studies. The results are as follows: First, among the factors of switching barriers, switching costs, such as continuity cost and contractual cost, interpersonal relationship, and attractiveness of alternatives are key factors in determining customer retention. Second, continuity cost and interpersonal relationship have an adjustment effect between customer satisfaction and customer retention. The findings can help the mobile operators establish a customer-oriented strategy by identifying a few key factors strengthening the linkage with customers.

• Journal of Fashion Business
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• v.11 no.3
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• pp.69-78
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• 2007

This study explored the perceptions of Korean college women concerning their clothing deprivation and clothing decision factors. A convenience sample was used consisting of 101 female college students aged from 18 to 36 years, with a mean age of 20.78 (SD = 4.24). Descriptive statistics were used to develop a profile of the participants. To test the research objectives, multivariate analysis of variance (MANOVA), using Wilk's lambda criterion was conducted for the study. The results indicated that a college woman's year significantly influences her perceived clothing deprivation, at p =0.003 (Wilk's lambda). There was a significant positive correlation (r = 0.24, p= 0.02) between college year and perceived clothing deprivation for special occasion clothes. The two clothing decision factors clothes that fit me well and clothes that look best on me were found to be the top two factors determining clothing decisions for the study participants.

• Journal of Information Technology Applications and Management
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• v.28 no.2
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• pp.35-41
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• 2021

This study sought to find importance factors for the quality of Mongolian consumers' evaluation for fresh food through online purchase. To compare the priorities of factors determining the choice of service quality of online purchase for fresh food, this study used a decision model using the appropriate Analytic Hierarchy Process (AHP). Through a prior study, the main factors of quality were classified as delivery quality, product quality, marketing, and system quality, respectively According to the results of AHP the quality of deliver information and deliver duration time under delivery quality are the main factor, followed by hygiene and freshness of product quality were the next highest. When consumers purchase fresh food through an online market. they considered deliver information, delivery duration time, hygiene, freshness, and deliver cost as important factors.

• Journal of Wellbeing Management and Applied Psychology
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• v.7 no.1
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• pp.9-16
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• 2024

Purpose: This study explores the factors affecting purchase intention of smartphones among millennials. The study incorporates factors of brand equity, specifically brand awareness, brand loyalty, perceived quality and their mediation effect in purchase intention. Research design, data, and methodology: This study evaluates the role of brand equity factors in influencing purchase intentions by using structural equation modeling to analyze 197 respondents. Results: The findings indicate that brand loyalty, followed by brand awareness, and perceived quality are significant factors in determining customer purchase intention. Further, brand loyalty mediates the relationship between perceived quality and purchase intention, as well as between brand awareness and purchase intention significantly. Additionally, perceived quality mediates the relationship between brand awareness and purchase intention significantly. Finally, the serial mediation of perceived quality and brand loyalty significantly affects the relationship between brand awareness and purchase intention. Conclusions: This research has provided valuable insights into the relationship between brand equity and purchase intention among millennials supporting the Aaker's Model. Useful theoretical and managerial implications also have been provided.

• Journal of Information Technology Applications and Management
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• v.24 no.4
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• pp.171-185
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• 2017

This paper tried to examine the effect of the policy on companies' CSR activities and what kind of a role does CSR have in determining Customer Loyalty in Indonesia. This paper is divided into two parts, the first part is designed to find out whether the Indonesian government law has successfully made the companies perform better CSRs. We do this by using the ICGC Index of the companies registered and comparing their scores before and after the implementation of the policy. We will then use the paired sample t-test to find out if there is an increase in the overall scores of the companies and/or only the natural resource-related companies. The result showed an upward trend in the ICGC scores for all the companies which the Indonesian government law is intended to. In the second part, Manfred Schwaiger's components and parameters of corporate reputation was referred and used on Indonesian customers. We asked participants whether they think natural resource-related companies perform better CSRs and then we also tried to find out what factors really affect their loyalty towards companies or brands by conducting Multiple Regression Analysis. From the 4 factors that we have prepared, which consist of Performance, CSR, Quality and Attractiveness, Quality is the most influential towards determining our survey participants' Customer Loyalty. Surprisingly, CSR is insignificant in directly influencing Customer Loyalty. But, our research did find out that CSR does moderate Quality and Performance in their relationship with Customer Loyalty. Meaning that CSR has no effect in a direct relationship but it can increase the effect of Quality and Performance in determining Customer Loyalty. Unfortunately, CSR has no moderating effect in increasing the effect of Attractiveness towards Customer Loyalty.