• Title/Summary/Keyword: Delivery of Goods

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A Study on Perception Difference for Service Quality of Abroad Logistics Center by the Characteristics of Shippers (화주기업 특성에 따른 해외물류센터 서비스 품질 인식차이에 관한 연구)

  • Roh, Yoon-Jin;Park, Jong-Seok
    • Journal of Korea Port Economic Association
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    • v.31 no.4
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    • pp.151-168
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    • 2015
  • Shippers face uncertainty and risks until the delivery of goods to the buyer (importer). To avoid these uncertainty and risks, shippers use the abroad logistics center and then try to construct continuous contract relations. From this viewpoint, this study examines the motivations of shippers to take advantage of the logistics center and perception difference for service quality according to the characteristics of shippers. For this purpose, T-test and ANOVA analyses are conducted using SPSS 21.0. The results suggest the following implications. First, there are no differences in perception regarding the motivation to take advantage of the logistics center for the size and characteristics of products. Second, the main motivating factors are maneuver to competitors and meeting buyers' demands by using the abroad logistics center. Furthermore, there is the level of perception for service quality regarding packaging and labeling in the logistics center. In contrast, the problem process and the quality of the order progress information is higher. Finally, specific logistics services are required depending on individual products because each product's characteristics are different.

Uses and Gratifications of TV Home-shopping Channels (TV홈쇼핑 채널의 이용과 충족연구)

  • Lee, Sang-Bong
    • The Journal of the Korea Contents Association
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    • v.11 no.12
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    • pp.241-249
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    • 2011
  • This study takes a uses and gratification theory based approach to identifying the relation between TV home-shopping channel use motivation and purchase intention. The results are summarized as follows. First, in respect of TV home-shopping channel use motivation, the analysis results reveal three factors: convenience, information seeking, and entertainment. Among these, the factor of convenience was the first in the order of importance. Secondly, 1)It is found that use motivation also has some limited influence on purchase intention. 2)Selectivity and involvement degree, the sub-categories of audience activity, are found to be the variables with the highest prediction ability, suggesting a need to give a particular attention to them. 3)In addition, viewing amount, a variable of use behavior, is shown to have a significant influence on purchase intention. The followings are the implications of the study results. First, marketing strategies that enable maximization of shopping convenience are required. Second, there is a need to approach the delivery of TV home-shopping contents as a kind of broadcasting contents on their own rather than merely a medium for selling goods.

Analysis of Semiprecious Stone Products Development Based on Jewelry Market (주얼리의 시장분석을 통한 Semiprecious Stone 제품 개발 연구 -가넷, 시트린 애머트린, 패리도트를 중심으로-)

  • Lee, Ki-Sang
    • The Journal of the Korea Contents Association
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    • v.12 no.4
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    • pp.164-173
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    • 2012
  • Recently, while sharing various values of an individual through fast information delivery with the consciousness change of consumers, the trend is now changing by needs of consumers from the trend that companies took the lead in the past. In addition, while jewelries are changed to fashion's consumer goods, it is time that the domestic jewelry industry also needs development of products applied with various colors and visual emotion that consumers demand. Accordingly, much interest in natural colorful gems and the consumption market are being increased in the jewelry industry. Accordingly, this research has progressed the necessity, the status analysis and consumer preference analysis of products development using Semiprecious Stone, and extracted the target market by style and needs of consumers through a consumer trend survey and image analysis survey for development of products. And, this research has set a design directionality by extracting adjectives that can be applied to design preference images by age. This study has confirmed the necessity and possibility of Semiprecious Stone products development based on the analysis of jewelry market.

The Industrial Structural Change and Regional Development : The Rise of New Industrial Spaces in the Industrialized Countries and in the Newly Industralizing Countries (선진자본주의사회에서의 산업구조변화와 신흥공업국에서의 산업화에 따른 지역발달문제)

  • 고대경
    • Journal of the Korean Regional Science Association
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    • v.8 no.1
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    • pp.119-130
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    • 1992
  • Many of the industrialized countries since the 1970s have been experiencing the change in the industrial structure due to technological development, that is, from Fordism to post-Fordism, or to "flexible production system". Regional development has been undergoing some changes according to the different industrial production systems. During the Fordist mass production period, the manufacturing belt was the core region of the production system. As the system shifts to flexible production system of which characteristics are veritcal disintegration, emphasis for JIT(just-in-time) delivery system, part-time and short-time labor contracts, design-intensive industries, etc, the new system requires the new production core and has produced the new industrial spaces, such as Sunbelt cities, suburbs, small-or medium-sized cities, and non-metropolitan areas. In the perspective of global system, the Fordist production system made th NICs developed, because the mass production required many unskilled and low-wage workers. As the NICs exports of manufactured goods have incredibly expanded during the 1970s, the industrialized countries have become threatened. The industriablized countries have restructured their economies and international policies. Such restructures resulted in the economic depression of the NICs. The investment pattern of the industrialized countries has changed and particularly those industries adopting the Post-Fordism have invested from the NICs to the peripheral areas of their own countries or toward the underdeveloped countries which have much lower wage workers. The investment pattern of the NICs is also undergoing some changes like from metropolitian areas to small or non-metropolitan regions. The regional development since the post-Fordist production is still going on, thus it is not possible to generalize the tendency. That could be a particular phenomenon or a stage in the long-term cycle. But the regional development in the world system since 1980s definitely shows the different pattern.t pattern.

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A Study on the Difference of Determinants between Behavioral Intentions of Existing and Potential Customers in Cruise Tourism -Focusing on the Region of Incheon- (크루즈관광에서 기존-잠재 고객간 행동의도 결정요인 차이에 관한 연구 -인천지역을 중심으로-)

  • Kim, ByungIl;Kim, HongSeop
    • Journal of Korea Port Economic Association
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    • v.28 no.4
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    • pp.39-57
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    • 2012
  • This study aims to find out the relationship of customer behavioral intention and marketing variables such as service quality and customer satisfaction which are regarded as its determinants. And then this study has suggested what service factors shall be emphasized to induce the latent customers. And it has grouped strategic Schemes on which service variables shall be focused to enhance the existing customer behavioral intentions. This study has found, to the existing customers, only physical environments among 3 dimension components of Service quality significantly affects to the Behavioral intentions. Priorly, marketing efforts, namely, expansion of convenient facilities such as special berth construction is necessary. To the latent customer, service delivery is the most powerful factor to the behavioral intentions. Consequently, frequency of cruise calling, Facilities of shopping and eating, issues and their development of cruise goods and publicity and promotions are needed.

A Case Study on the Characteristics of Supply Chain Environmental Management in Korean Firms (우리나라 기업의 친환경공급사슬관리에 관한 연구)

  • Myung, Chang-Sig
    • Management & Information Systems Review
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    • v.29 no.2
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    • pp.53-73
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    • 2010
  • SCEM is the concept of reducing environmental effect on the outside of purchasing and manufacturing process, delivery, and distribution process. An ultimate aim of SCEM are obtaining environmental stability and energy/materials operational efficiency. Although the importance of greening supply chain was highlighted, former researches were often based on case studies of specific industry and didn't provide clear definition of environmental supply chain management which includes fundamental notions for business practitioners. This study focuses on findings how the SCEM system practically run and what the characteristics of SCEM is in Korean firms through case studies. It is suggested that SCEM is more effective for environmental management rather than by making limited eco-innovation. Korean firms have considered that an international environmental regulation is more important than customers' needs for environmental goods for implementing SCEM.

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The Influence of Perceived Value on Continuance Use Intention in Voice Commerce Context (비대면 음성 쇼핑의 인지된 가치, 지속이용의도에 미치는 영향 관계에 관한 연구)

  • Kim, Hyo-Jung
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.225-234
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    • 2022
  • Voice commerce has emerged as a key channel for consumer searches and purchases. This study examines the continuance use intention of voice commerce, applying value-based adoption model. An online survey was conducted with 470 consumers who has experienced with voice commerce. As participants were who buys and purchases goods; or a user who uses food delivery service in voice commerce context. This study used SPSS 23.0 and Amos 23.0 for descriptive analysis, correlation analysis, confirmatory factor analysis, and structul equation modeling analysis. These reaults are as follows. First, usefuleness and response accuracy were significantly influenced the perceived value of voice commerce. Second, functional risk was significantly influenced the the perceived value of voice commerce. Third, perceived value was significantly influenced the continuance use intention of voice commerce. These results enhance understanding of voice commerce users and provide insight into the service provider of voice commerce.

RFID Code System for Traceability of Medical Herb (한약재 이력 정보 추적을 위한 RFID 코드체계)

  • Kim, Chul;Kim, Sang-Kyun;Kim, Jin-Hyun;Song, Mi-Young
    • Journal of KIISE:Computing Practices and Letters
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    • v.15 no.12
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    • pp.973-977
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    • 2009
  • The tracing system means that the system can follows, traces, and records every steps of production and delivery of goods and its ingredient. Specially, Koreans have big concern about food tracing system which is influential for health directly. We were more interested in medical herb using in oriental medicine than any other things. We proposed the process and design of tracing system for medical herb based on RFID(Radio Frequency IDentification) technology in this research. This study shows current medical herb tracing ways and RFID code system by using for world standard. Firstly, We designed the new process of traceability of medical herb with various preceding references based on RFID technology. Secondly we suggest that RFID code configuration using the international standard code(ISO code) and korean agricultural and marine products code for the proposed process. RFID code system is very important because this plays a means of identification for tracing about medical herb. The proposed code system have the elements as Issuing Agency Code, Issuer Number, inspection information, inheritance flag, area code, modified agricultural and marine products code, serial number in 96 Bit length. Lastly We defined the code-generation process in the tracing system.

A Study on Locational Competitiveness Factor of Inland Logistics Complex in Gangwon (강원영동남부권 내륙물류기지 입지경쟁 요인에 관한 연구)

  • MIN, Se-hong;JEONG, Dong-hun;KANG, Dal-won
    • The Journal of shipping and logistics
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    • v.34 no.4
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    • pp.637-656
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    • 2018
  • This res arch was conducted to identify a suitable location for an inland logistics complex in Gangwon Province, South Korea and it aims use competitive factors to derive implications from the logistics competitiveness of Gangwon Province. According to Origin-Destination analysis, the most suitable and desirable site for creating the complex was found to be in the Wonju city area. A total of 28 variable were derived through prior study in order to identify the competition factors for the inland logistics complex, As a result of exploratory factor analysis, a total of 16 subfactors were reclassified into four main factors. Analytic hierarchy process(AHP) analysis showed that 'accessibility factors' (0.374) ranked highest in terms of importance, followed by 'reliability factors' (0.358), 'operability factors' (0.166), and 'government policy factors' (0.102). In each category, delivery of goods from the inland logistics complex base to the demand site was found to be the most important factor (0.160).

A Study on the Consumer Disputes and Protection Measures of the Digital Healthcare Market and O2O Service (디지털헬스케어 시장과 O2O서비스 소비자분쟁 및 보호방안)

  • Byeon, Seung Hyeok
    • Journal of Arbitration Studies
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    • v.30 no.4
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    • pp.121-138
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    • 2020
  • The O2O services in the healthcare sector have only been in full swing for about three years, and unlike existing O2O consumer goods, the scale and scope of the dispute are more complicated due to restrictions on medical treatment. In this study, O2O service platform operators and medical institutions' roles and responsibilities were redefined as a countermeasure for resolving disputes in healthcare O2O services and the laws for changing the transaction environment. A change in institutional mechanisms was proposed. This study looked at the types of consumer disputes related to healthcare O2O services as insufficient information problems, problems in the course of medical service implementation, problems with immunity provisions for platform operators, cancellations, and non-compliance with refunds. All the information generated during transactions in the healthcare sector was extensive in scale and included the most sensitive information among personal information, stressing the importance of ensuring security. The area that started in the O2O range before the medical institution visit also proposed a plan to establish a system for the delivery of proven information as a pre-medical person. The scale and growth will grow faster, given that consumers can experience the information they want anytime, anywhere they want. However, the platform broker's role, a link player, will become more important because consumers who use the service will have their first meeting with non-face-to-face product providers. On the other hand, service providers may have side effects of misleading consumers by providing false information or misleading consumers through exaggerated advertisements. The O2O service market is expected to expand beyond distribution and dining out to the entire industry. However, since it is challenging to check accurate statistics on the detailed market, various disputes and consumer protection measures will be required for each detailed market, and comprehensive leading solutions will be essential in the future.