• Title/Summary/Keyword: Deliver-Service

Search Result 330, Processing Time 0.023 seconds

Analysis of Factors Affecting on Satisfaction of Pharmacy Service (약국서비스 만족에 영향을 미치는 요인 분석 - 환자체감시간과 실 조제시간 비교를 중심으로 -)

  • Park, Seong-Hi;Suh, Jun-Kyu;Yoon, Hye-Seol;Hong, Jin-Young;Park, Gun-Je
    • Quality Improvement in Health Care
    • /
    • v.5 no.2
    • /
    • pp.202-215
    • /
    • 1998
  • Purpose : To shorten processing time for variety of medical affairs of the patient at the outpatient clinic of a big hospital is very important to qualify medical care of the patient. Therefore, patient's waiting time for drug delivery after doctor's prescription is often utilized as a strong tool to evaluate patient satisfaction with a medical care provided. We performed this study to investigate factors influencing patient satisfaction related with waiting time for drug delivery. Methods : The data were collected from July 21 to August 12, 1998. A total 535 patients or their families who visited outpatient clinics of Inha University Hospital were subjected to evaluate the drug delivery time and the level of their satisfaction related, which were compared with those objectively evaluated by Quality Improvement Team. The reliability of the scale was tested with Cronbach's alpha, and the data were analyzed using frequency, t-test, ANOVA, correlation analysis and multiple regression. Results : The mean drug delivery time subjectively evaluated by the patient (16.1 13.0 min) was longer than that objectively evaluated (10.9 7.6 min) by 5.2 min. Drug delivery time objectively evaluated was influenced by the prescription contents, total amount or type of drug dispensed, etc, as expected. The time discrepancy between two evaluations was influenced by several causative factors. One of those proved to be a patient's late response to the information from the pharmacy which the drug is ready to deliver. Interestingly, this discrepancy was found to be more prominent especially when waiting place for drug delivery was not less crowded. Other factors, pharmaceutical counseling at the pharmacy, emotional status or behavior of a patient while he waits for the medicine, were also found to influence the time subjectively evaluated. Regarding the degree of patient satisfaction with the drug delivery, majority of patients accepted drug delivery time with less than 10 min. It was also found to be influenced by emotional status of the patient as well as kindness or activity of pharmaceutical counselor. Conclusion : The results show that, besides prescription contents, behavior pattern or emotional status of a patient, environment of the waiting place, and quality of pharmaceutical counseling at the pharmacy, may influence the patient's subjective evaluation of waiting time for drug delivery and his satisfaction related with the service in the big hospital. In order to improve patient satisfaction related with waiting time for drug delivery, it will be cost effective to qualify pharmaceutical counseling and information system at the drug delivery site or waiting place rather than to shorten the real processing time within the pharmacy.

  • PDF

A Study on the Payment Mechanism of Independent Guarantee -focusing on matters that the relevant parties involved should know- (청구보증상 지급메커니즘에 따른 실무상 유의점)

  • Oh, Won-Suk;Kim, Pil-Joon;Lee, Woon-Chang
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
    • /
    • v.46
    • /
    • pp.133-158
    • /
    • 2010
  • Independent guarantee is a creation of the need from the both sides, i.e. the applicant (principal debtor) and the beneficiary (creditor). The former used to have to deposit cash in favor of the beneficiary in case of his default, which laid a burden on his liquidity while the latter still wanted to have the equivalent to cash. Independent guarantee satisfied the both parties by freeing the applicant of a deposit and maintaining the beneficiary's right at the same time. The fact that independent guarantee has three payment mechanisms is not widely known to the public. They are (i) payment on first demand, (ii) payment upon submission of third-party documents, (iii) payment upon submission of an arbitral or court decision. From the applicant's point of view, the order in his favor is (iii), followed by (ii) and (i). As there shouldn't be a case where one party is at a disadvantage against the other, useful insight is being sought for the benefit of the applicant. First, the applicant can offer his intention to provide a payment mechanism (ii) or (iii) rather than (i) if he must deliver it. Second, if the beneficiary still wants to have (i) and the applicant is in a position not to reject it, the latter should thoroughly check any provisions that may work against him later. Third, the applicant could use counterbalancing provisions in underlying contract to cope with protective clauses in the guarantees. Forth, the applicant should review the beneficiary's sincerity to prevent unfair calling risks. The applicant may use an ECA(Export Credit Agency) in his country to which he can transfer not only unfair calling risks, but also political risks. On the other hand, a bank needs to keep the following advice in mind. The foremost important thing for the bank not to forget is that it provides a guarantee as a service provider, not as a responsible party for the feasibility of the project, etc. Credit risk of the applicant should require the greatest attention when issuing a guarantee: the bank should look into the possibility that it can procure immediate reimbursement from its customers after payment to the beneficiary. Second, the applicant's ability to complete the project should be reviewed by checking its track records, techniques and reputation, etc. Third, the bank may also use an ECA to cover the beneficiary's unfair calling risks as well as political risks. In the case of Korea, as Korea Export Insurance Corporation(KEIC) can cover all the risks mentioned above, the bank could use its service called 'Export Bond Insurance.' What's better for the bank is that ECA cover can enhance the bank's asset quality by putting it zero on its risk weighted asset.

  • PDF

Identity-Based Secure Many-to-Many Multicast in Wireless Mesh Networks (무선 메쉬 네트워크에서의 아이디 기반 프록시 암호화를 이용한 안전한 다대다 멀티캐스트 기법)

  • Hur, Jun-Beom;Yoon, Hyun-Soo
    • Journal of KIISE:Information Networking
    • /
    • v.37 no.1
    • /
    • pp.72-83
    • /
    • 2010
  • Group communication in a wireless mesh network is complicated due to dynamic intermediate mesh points, access control for communications between different administrative domains, and the absence of a centralized network controller. Especially, many-to-many multicasting in a dynamic mesh network can be modeled by a decentralized framework where several subgroup managers control their members independently and coordinate the inter-subgroup communication. In this study, we propose a topology-matching decentralized group key management scheme that allows service providers to update and deliver their group keys to valid members even if the members are located in other network domains. The group keys of multicast services are delivered in a distributed manner using the identity-based encryption scheme. Identity-based encryption facilitates the dynamic changes of the intermediate relaying nodes as well as the group members efficiently. The analysis result indicates that the proposed scheme has the advantages of low rekeying cost and storage overhead for a member and a data relaying node in many-to-many multicast environment. The proposed scheme is best suited to the settings of a large-scale dynamic mesh network where there is no central network controller and lots of service providers control the access to their group communications independently.

A Large Number of Consumer Recommendations? or A Small Number of Friend Recommendations? : Purchasing Decision Making based on SNS (다수의 대중추천인가? 소수의 지인추천인가? : 소셜 네트워크 기반의 구매의사결정)

  • Shim, Seon-Young
    • The Journal of Society for e-Business Studies
    • /
    • v.17 no.3
    • /
    • pp.15-41
    • /
    • 2012
  • Recently, there happens many purchasing cases encouraged by friends' recommendation in SNS (Social Network Service). This study investigates the effect of friend recommendation on consumers' purchasing heuristic. For this purpose, we compare the effect of friend recommendation with consumer recommendation in terms of trustworthy, specialty, relevancy. Usually, the frequency of friend recommendation is far lower than that of consumer recommendation. Hence, we examine how the effect of information source (friend recommendation or consumer recommendation) is moderated by the frequency of recommendation, as well. As results, this study finds out that, under the same frequency, friend recommendation does not have significantly stronger effect on the purchasing heuristic, although friend recommendation is evidenced as one of significant heuristic inducers. However, in terms of trustworthy, friend recommendation is significantly superior to the consumer recommendation. Moreover, under sufficiently higher frequency, friend recommendation works as better heuristic factor than consumer recommendation. The results deliver managerial implications in the perspective of understanding consumers' purchasing decisions and responding strategies of firms.

Design and Implementation of Network-Adaptive High Definition MPEG-2 Streaming employing frame-based Prioritized Packetization (프레임 기반의 우선순위화를 적용한 네트워크 적응형 HD MPEG-2 스트리밍의 설계 및 구현)

  • Park SangHoon;Lee Sensjoo;Kim JongWon;Kim WooSuk
    • The Journal of Korean Institute of Communications and Information Sciences
    • /
    • v.30 no.10A
    • /
    • pp.886-895
    • /
    • 2005
  • As the networked media technology have been grown in recent, there have been many research works to deliver high-quality video such as HDV and HDTV over the Internet. To realize high-quality media service over the Internet, however, the network adaptive streaming scheme is required to adopt to the dynamic fluctuation of underlying networks. In this paper, we design and implement the network-adaptive HD(high definition) MPEG-2 streaming system employing the frame-based prioritized packetization. Delivered video is inputted from the JVC HDV camera to the streaming sewer in real-time. It has a bit-rate of 19.2 Mbps and is multiplexed to the MPEG-2 TS (MPEG-2 MP@HL). For the monitoring of network status, the packet loss rate and the average jitter are measured by using parsing of RTP packet header in the streaming client and they are sent to the streaming server periodically The network adaptation manager in the streaming server estimates the current network status from feedback packets and adaptively adjusts the sending rate by frame dropping. For this, we propose the real-time parsing and the frame-based prioritized packetization of the TS packet. The proposed system is implemented in software and evaluated over the LAN testbed. The experimental results show that the proposed system can enhance the end-to-end QoS of HD video streaming over the best-effort network.

Video Event Analysis and Retrieval System for the KFD Web Database System (KFD 웹 데이터베이스 시스템을 위한 동영상 이벤트 분석 및 검색 시스템)

  • Oh, Seung-Geun;Im, Young-Hee;Chung, Yong-Wha;Chang, Jin-Kyung;Park, Dai-Hee
    • The Journal of the Korea Contents Association
    • /
    • v.10 no.11
    • /
    • pp.20-29
    • /
    • 2010
  • The typical Kinetic Family Drawing (KFD) Web database system, a form of prototype system, has been developed, relying on the suggestions from family art therapists, with an aim to handle large amounts of assessment data and to facilitate effective implement of assessment activities. However, unfortunately such a system has an intrinsic problem that it fails to collect clients' behaviors, attitudes, facial expressions, voices, and other critical information observed while they are drawing. Accordingly we propose the ontology based video event analysis and video retrieval system in this paper, in order to enhance the function of a KFD Web database system by using a web camera and drawing tool. More specifically, a newly proposed system is designed to deliver two kinds of services: the client video retrieval service and the sketch video retrieval service, accompanied by a summary report of occurred events and dynamic behaviors relative to each family member object, respectively. The proposed system can support the reinforced KFD assessments by providing quantitative and subjective information on clients' working attitudes and behaviors, and KFD preparation processes.

Design and Implementation of Transport and Session Managers in a Multimedia Streaming Framework (멀티미디어 스트리밍 프레임워크에서 전송 및 세션 관리자의 설계 및 구현)

  • Lim, Eak-Jin;Lee, Sung-Young;Jeong, Chang-Yun
    • Journal of KIISE:Computing Practices and Letters
    • /
    • v.7 no.1
    • /
    • pp.24-37
    • /
    • 2001
  • This paper deals with our experience for the design and implementation of Transport and Session managers in the Integrated Streaming Service Architecture (IS SA) that was developed by the authors. The ISSA is a streaming framework that allows to develop integrated multimedia streaming applications such as VOD system in unicast/multicast and real-time broadcastOive-cast). It also facilities standard real-time transport protocols such as RTp(Real-Time Transport Protocol)/RTCP(Real-time Control Protocol) and RTSP(Real-Time Streaming ProtocoD that allows to user openness. The ISSA supports diverse media fonnats and is independent from underlying networks and operating systems, and compatible with the global real-time multimedia database system (BeeHive) so that streaming media are efficiently retrieved, stored, and serviced. The role of the Transport Manager is to do packetization and depacketization for the different types of multimedia data and delivers the packetized media data in real-time. The Transport Manager uses RTP protocol. The role of the Session Manager is to establish and control the media channel by using RTSP protocol and to deliver the database transactions for the multimedia database by using RTTP(Real-Time Transaction Protocol) protocol. Both the Transport and Session Manager are doing their functions through the network interface in the ISSA that allows developers to various network programming interfaces and provides flexibility to the system.

  • PDF

Survey of calcium, fat and lactose contents in processed milks (가공유의 칼슘, 지방, 유당 함량 및 표시기준에 대한 고찰)

  • Jeon, Hae-Chang;Lee, Kyung-Hye;Han, Hye-Jin;Yun, Min;Kim, Doo-Hwan;Lee, Ju-Hyung;Shin, Bang-Woo
    • Korean Journal of Veterinary Service
    • /
    • v.36 no.3
    • /
    • pp.217-222
    • /
    • 2013
  • In this study, we compared nutrient content emphasized on labelling of processed milks with that of whole milks and evaluated how well they conform to labelling standard. A total of 98 samples (33 whole milks, 28 calcium fortified milks, 30 low-fat milks and 7 lactose hydrolyzed milks) were collected in hypermarkets in Seoul from August 28 to August 30 in 2012. Calcium, fat and lactose contents were tested in the samples. Calcium contents ranged 102.2~113.0 mg/100 mL in whole milks and 120.1~337.8 mg/100 mL in calcium fortified milks. The level of calcium contents in fortified milks ranged very broad. Accordingly, the standard of calcium contents on fortified milks will be required. Fat contents ranged 3.1~3.9 g/100 mL in whole milks and 0.1~1.9 g/100 mL in low-fat milks. The average of fats content in low-fat milks was nearly one third than whole milks. Lactose contents was ranged 4.6~5.1 g/100 mL in whole milks and not detected in lactose hydrolyzed milks. All of processed milks were suitable to processing standard and labelling standard. But nutrition claims often used on processed milk such as "High" or "Low" were not adequate to indicate the exact nutrient content, which is a cause of the confusion for milk product labelling to consumers. We need a lot of research about nutrient labelling that can deliver appropriate and understandable information to customers.

A Novel QoS Provisoning Scheme Based on User Mobility Patterns in IP-based Next-Generation Mobile Networks (IP기반 차세대 모바일 네트워크에서 사용자 이동패턴에 기반한 QoS 보장기법)

  • Yang, Seungbo;Jeong, Jongpil
    • Journal of the Institute of Electronics and Information Engineers
    • /
    • v.50 no.5
    • /
    • pp.25-38
    • /
    • 2013
  • Future wireless systems will be required to support the increasingly nomadic lifestyle of people. This support will be provided through the use of multiple overlaid networks which have very different characteristics. Moreover, these networks will be required to support the seamless delivery of today's popular desktop services, such as web browsing, interactive multimedia and video conferencing to the mobile devices. Thus one of the major challenges in the design of these mobile systems will be the provision of the quality of service (QoS) guarantees that the applications demand under this diverse networking infrastructure. We believe that it is necessary to use resource reservation and adaptation techniques to deliver these QoS guarantee to applications. However, reservation and pre-configuration in the entire service region is overly aggressive, and results in schemes that are extremely inefficient and unreliable. To overcome this, the mobility pattern of a user can be exploited. If the movement of a user is known, the reservation and configuration procedure can be limited to the regions of the network a user is likely to visit. Our proposed Proxy-UMP is not sensitive to increase of the search cost than other schemes and shows that the increasing rate of total cost is low as the SMR increases.

Batching delivery for VCR-like functions in video-on-demand service system (주문형 비디오 서비스 시스템에서 VCR 기능을 위한 Batching 전송)

  • 박호균;유황빈
    • The Journal of Korean Institute of Communications and Information Sciences
    • /
    • v.22 no.12
    • /
    • pp.2852-2859
    • /
    • 1997
  • Video-On-Demand system provides electronic video rental services from remote video servers on a broadband communication networks. Most of proposed VOD systems are typically designed for one-to-one conncetion between a user and video server. Therefore, video server stream services to customers individually by allocating a dedicated transmission channel and a set of video server resources for each customer. However, it is inefficiency and wxpensive way when server support multiple users who access the same video stream with a dedicated video channel. Therefore, to achieve cost-effectiveness, batching have studied method that uses multicast communication to simultaneously service all users requesting the same video with a single video with a single video stream. However, the application of the multicast communication by batching detract from the VCR-like function and on-demand nature of the system. In this paepr, we propose a scheme that can support an interactive VCR for all user requesting the same video stream with batching. To reduce a server I/O and network bandwidth requirement, dynamic buffer is allocated to access node which has variable playout poit. Consequently, it makes possible interactive VCR operation as if customer uses true VOD system. Also, this scheme can just deliver a multicast stream without delay after an initial request or VCR action occurred. The policy can guarantee acceptable services to number of users at minimum cost.

  • PDF