• Title/Summary/Keyword: Degrees of satisfaction

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Effects of Satisfaction Level of Doctors from Five University Hospitals on Organization Commitment Level (5개 대학병원들의 의사만족도가 조직몰입도에 미치는 영향)

  • Kim, Jang-Mook;Han, Ju-Rang;Sung, Dong-Hyo
    • The Korean Journal of Health Service Management
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    • v.8 no.3
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    • pp.1-11
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    • 2014
  • The present study aimed to survey doctors working in five university hospitals about internal customer satisfaction and organization commitment level in order to identify casual relationships through structure equations. According to the analysis, organization management had the biggest impact on internal customer satisfaction level, and the sooner the factor was named personnel, leadership, job, and compensation, the bigger the impact it had on the level. The research model was generally found to be good in terms of goodness of fit, considering the value of $x^2$ calculated as 103.314, the degrees of freedom of 38, GFI 0.924, AGFT 0.868, NFI 0.888, CFI 0.925, and RMSEA 0.086. In conclusion, the internal customer satisfaction level of doctors was significantly proportionate to organization commitment by means of their general satisfaction level, while also being directly proportionate to organization commitment (p<0.05). Meanwhile, statistical significance could not be found when measuring the effects of the doctors' basic characteristics on the levels of internal customer satisfaction and general satisfaction in hospitals.

A Clustering Study of the Variables Related to Elementary School 5th Graders' Levels of Life Satisfaction (초등학교 5학년 아동의 삶의 만족도 관련 변인의 유형화 연구)

  • Chun, Hui Young;Song, Youngjoo;Lee, Mi Ran
    • Korean Journal of Child Studies
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    • v.35 no.3
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    • pp.71-92
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    • 2014
  • Using the second year data of the Korean Child and Youth Panel Survey (KCYPS) elementary 4 panel, this study attempted to elucidate variables related to elementary school 5th graders' life satisfaction and how the variables are clustered in each gender. Analyzing the data of 2378 5th graders (boys 1180, girls 1084) indicated that variables related to their life satisfaction were self-esteem, parenting style, peer attachment, grade satisfaction, and school adjustment. Both boys and girls were clustered into three clusters. The cluster 1 children indicated the highest degrees of self-esteem, peer attachment, grade satisfaction and school adjustment levels, and they perceived parenting style more positively than the children from the other clusters. The cluster 3 children showed the opposite trends to the cluster 1 children in each of the five variables and the cluster 2 showed middle levels in all of the variables. The characteristics of the three clusters were analyzed in terms of the differences of children's life satisfaction and explanatory variables of life satisfaction.

The Selection Factors and the Satisfaction Degree of Parents on Early Childhood Education Institutions (부모의 유아교육기관 유형별 선택요인 및 만족도)

  • Kim, Youn-Hee;Park, Ung-Im
    • Journal of the Korean Home Economics Association
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    • v.44 no.8
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    • pp.89-99
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    • 2006
  • The purpose of this study was to examine parents' selection factors and satisfaction degree in selecting an early childhood education institute according to various types of early childhood education institutes. The subjects were 650 parents of early childhood education institutes from Andong city. The result of the study can be summarized as follows. The parents' consideration degrees in the selection factors were different according to the types of early childhood education institutes. The parents' satisfaction degree on the early childhood education institutes was also different according to the types of early childhood education institutes. This result might be helpful in determining future directions for the improvement of the qualitative growth of early childhood education reflecting the demands and characteristics of parents.

A Study on the Architectural Planning for Improvement of the Healing Environment in Multi-bed Room of General Hospitals (종합병원 다인병실의 치유환경 개선을 위한 건축 계획적 연구)

  • 김용우;양내원
    • Korean Institute of Interior Design Journal
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    • no.36
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    • pp.76-83
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    • 2003
  • The purpose of this study is to know how to improve environment of multi-bed room by investigating and analysing factors influencing to patients. 1 measured stress and satisfaction degrees about patient room for 4ㆍ5ㆍ6ㆍ7 men of domestic general hospital wards. The results of research show that patients of 4 bed room appeared the fewest stress and highest satisfaction degree among patients of other room styles. The patients positioned between two beds can give us more stress and fewer satisfaction than others. These results have proven that 4 bed room patients are offering comfortable environment than any other room types as a healing environment. When patient room area are more than 7.3$M^2$ per 1 person, bed interval space is more than 120cm, there is curtain between bed, transit space such as a toilet were established in patient room, patients' satisfaction appeared high.

Distribution Strategies for Service Delivery: Focus on Verbal and Non-verbal Communication at Counter Service Restaurants

  • CHOI, Jinkyung
    • Journal of Distribution Science
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    • v.20 no.3
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    • pp.45-52
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    • 2022
  • Purpose: This study investigated the impact of staff verbal and non-verbal communication on consumer satisfaction and revisit intention. The study sought to identify differences in demographic and eating out characteristics on perceived verbal and non-verbal communication. Research design and methodology: This study used a survey method to collect data. The questionnaire asked about previous experience with verbal and non-verbal communication with staff at a counter service restaurant. The study measured degrees of perceived verbal and non-verbal communication. In addition, the effect of verbal and non-verbal communication on satisfaction and revisit intention was measured. The principal results: Results of ANOVA showed significant differences in monthly income on verbal communication and monthly income and budget for dining out on verbal and non-verbal communication. Both verbal and non-verbal communication affected satisfaction and revisit intention significantly with slightly more power of verbal communication than non-verbal communication. Major conclusions: Results of this study suggest that consumers are affected by both verbal and non-verbal communication. Staff communication is critical to increasing consumer satisfaction and revisit intention; hence, training staff in effective communication is necessary.

A Study of the Correlation between Social Support and Stress in the Pregnant Women (임신부가 지각한 사회적 지지와 스트레스에 관한 상관관계 연구)

  • 서연옥
    • Journal of Korean Academy of Nursing
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    • v.17 no.2
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    • pp.153-161
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    • 1987
  • This descriptive-correlational study was conducted to recognize the relational between the Perceived social support and stress in pregnant women. The subject were comprised of 154 patients who were at 24 weeks over, and data were collected by way of questionnairs at K-university hospital in Seoul during 23 days (November 21, 1986 to December 13, 1986). The result of this study may be summerized as follows. 1) The degrees of the support from situation perceived by pregnant women were: the minimal 20 feints, the maximal 61 points and the mean 40.42 feints. 2) The degrees of stress perceived by pregnant women were: the minimal 32 points, the maximal 109 points and the mean 65.49 points. 3) The results of hypotheses were: the first hypothesis was not supported that the higher the degree of social support from situation perceived by pregnant women, the lower that of stress(r= -0.01129, p=0.8895) the second was supported that the higher the degree if support perceived indirectly by pregnant women, the lower that of stress(r= -0.23832, p=0.0029). the third was supported that the higher the degree of support perceived directly by pregnant women, the lower that of stress. (r= -0.36019, p=0.0001) 4) The fourth shows that in the relationships between the characteristics of socio-popualtion and obstetrics and the degree of social support, there was significant difference; i) the support from situation differs in learning (t= -2.178, p<.05), and satisfaction of marriage (F=5.06, p<.01) ii) the support perceived indirectly differs in learning (t= -3.065, p<.01), month of pregnant(F= 2.78, p <.05), satisfaction of marriage (F=20.08, p<.001) and forms of family (t=2.11, p<.05) iii) the support perceived directly differs in satisfaction of marriage (F=21.00, p <.001) and forms of family (t=2.11, p<.05) 5) the fifth shows that in the relationship between the characteristics of sociopopulation and obstetrics and stress, the degree of satisfaction of marriage only shows the significant statistical difference(F= 0.40, p<.01) 6) The sixth shows that the factor affecting the stress of pregnant women was the support perceived directly and its explanatory power was 12.9%.

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Influence of field practice on subjective well-being and domains of life satisfaction in paramedic students: focused on control effects of openness to experience (응급구조학과 학생의 실습이 주관적 안녕감 및 삶의 영역별 만족에 미치는 영향: 경험에 대한 개방성의 조절 효과를 중심으로)

  • Lim, Nang-Yeon;Lee, Sang-Goo;Kim, Young-Hwa
    • The Korean Journal of Emergency Medical Services
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    • v.20 no.2
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    • pp.65-79
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    • 2016
  • Purpose: This study was performed to evaluate the influence of field practice on subjective well-being and domains of life satisfaction in paramedic students. Methods: A self-reported questionnaire was completed by 143 paramedic students from March 5 to 31, 2016. The questionnaire consisted of subjective wellbeing, openness to experience, and domains of life satisfaction. The statistical analysis was done with SPSS/WIN 22.0. Results: The number of field practice had a lesser influence on degree of life satisfaction and positive emotions. Field practice did not influence negative emotions. Those who were open to experience tended to have higher degrees of personal satisfaction and competence irrespective of field practice. Conclusion: Openness to experience can enhance the life satisfaction and competence against the stressful conditions paramedic students experience in field practice.

A Study on the Residential Satisfaction Analysis for Street Space Design in Detached House Area (도시단독주택지 가로공간 계획을 위한 거주자 만족도 분석 연구)

  • Kim, Joo-Hyun;Moon, Ji-Won
    • Journal of the Korean housing association
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    • v.21 no.4
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    • pp.129-137
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    • 2010
  • This study surveys the degree of residents' satisfaction on the current street space to suggest alternatives for the improvement of the street space design in detached house areas. In the results of the survey, we find the following. First, in the result of analysis on age, residential term, having children or not, income level, and type of house ownership, residents are homogeneous in social and economic characteristics. There are similarity in geographical, locational conditions, neighboring facilities, deterioration of residential house, and the time of residential formation among residential areas. Second, satisfactory determinants of residents on street space according to street types, are maintenance, protection of privacy, and parking space. Third, satisfactory determinants of residents on street hierarchy is the inner circulation road while unsatisfactory one is the inner roads. Fourth, age, residential term and type of house ownership are significant factors influencing residents' satisfaction. Factors influencing satisfaction on street space are also affecting total satisfaction and factors associated with street environment are perceived more important ones than factors associated with street activities. Thus we find the degrees of satisfaction for residents on street type and street hierarchy are different despite that general characteristics of residents are similar. We also find residents consider street noise and maintenance as critical factor among physical factors of street space.

The Mediation Effect of Life Satisfaction Between Aggression and Loneliness in Children and Adolescents (아동과 청소년의 공격성과 외로움간의 관계에 대한 생활만족도의 매개효과)

  • Kim, Jin-Kyung
    • Journal of Families and Better Life
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    • v.30 no.1
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    • pp.55-64
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    • 2012
  • This study examined the mediation effect of life satisfaction between aggression and loneliness. The subjects were two hundred and eighty fifth-year elementary school and second-year middle school adolescents in Seoul. Data were analyzed by using the t-test, Pearson's correlation and regression. Major findings were as follows: First, when it comes to aggressiveness, the fifth graders showed a significantly higher degree of personal attack, whereas the eighth graders were found to show more expression of anger. The fifth graders scored higher than the eighth graders in each subcategory of life satisfaction. No significant difference was found in the category of loneliness. Second, the fifth graders showed a positive relationship among verbal attack, personal attach, expression of anger and loneliness, whereas the eighth graders showed a positive relationship between expression of anger and loneliness. The two age groups, in turn, also exhibited some differences in the relationship between loneliness and life satisfaction. Third, we found that life satisfaction is a complete parameter between aggressiveness and loneliness in the fifth graders. In the case of the eighth graders, life satisfaction turned out to be a partial parameter between aggressiveness and loneliness. This perhaps indicates that adolescents with similar levels of aggressiveness might show different degrees of loneliness, depending on whether they have positive attitudes toward their lives and whether they feel satisfied with their lives.

Health Promotion Behaviors of Rural Elderly Women Living Alone and Their Life Satisfaction (농촌 지역 여성독거노인의 건강증진행위와 삶의 만족도)

  • Kim, Ha Jeong
    • Research in Community and Public Health Nursing
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    • v.27 no.3
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    • pp.254-261
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    • 2016
  • Purpose: This study was conducted to investigate the correlation between degrees of health promotion behaviors and life satisfaction and effects of health promotion behaviors on life satisfaction in rural elderly women living alone. Methods: A descriptive correlation study was conducted with 189 rural elderly women living alone aged 65 or older in four senior counties in Jeollanam-do. Descriptive statistics, t-test, ANOVA, $Scheff{\acute{e}}$ test, Pearson's correlation, and multiple regression. Results: The subjects' health promotion behaviors and life satisfaction were significantly positive. Among the factors influencing the subjects' life satisfaction, nutrition and diet showed the greatest positive effects, followed by exercise and activity, and drinking and smoking. Among them, drinking and smoking had significantly negative influence. Conclusion: Among the health promotion behaviors that influenced life satisfaction, nutrition and diet, exercise and activity, and drinking and smoking were most significant factors. Therefore, this study provided basic data for improving the life satisfaction among rural elderly women living alone.