• 제목/요약/키워드: Decision Support Satisfaction

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Employee Stress, Job Satisfaction, and Job Performance: A Comparison between High-technology and Traditional Industry in Taiwan

  • YANG, Shu Ya;CHEN, Shui Chuan;LEE, Liza;LIU, Ying Sing
    • The Journal of Asian Finance, Economics and Business
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    • 제8권3호
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    • pp.605-618
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    • 2021
  • The use of human resources determines the success of enterprises. This study applies the questionnaire design method to analyze the relationship between job stress, job satisfaction, and job performance, noting that few studies have comparatively examined these variables between industries, especially between high-tech and traditional industries. The proposed assessment model in this study can facilitate decision-makers' ability to make the optimal business decisions through their personnel systems, thereby improving employee satisfaction and increasing job performance. This study found that in the traditional and high-tech industries, some demographic variables have significant differences in the job stress, job satisfaction and job performance, but the demographic variables that can significantly affect the differences in these job's variables are differences between industries. This study acknowledges that job stress and performance have a significantly negative correlation, and traditional industries will have more stress factors than high-tech industries. In addition, support for traditional industries exist in job satisfaction and performance has a significantly positive correlation, but not in high-tech industries. Job stress for performance has a significantly negative correlation in two industries. This study reconfirmed the relationship between job stress, satisfaction and performance, found some differences in this relationship and the respective industrial characteristics.

농촌 이주 도시민의 지역사회 참여활동 실태 및 생활 만족도와의 관계 분석 (Rural Migrants' Community Participation and Relationship With Rural Life Satisfaction)

  • 황정임;최윤지;조현민;윤순덕
    • 농촌지도와개발
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    • 제18권4호
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    • pp.729-764
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    • 2011
  • The purpose of this study is to look into current situations of urban-to-rural migrants' community participation and its relationship with rural life satisfaction. This topic is important because one of the main barriers to migration decision is job availability, especially in rural areas. Besides, rural areas need more human resources to support aging communities, as rural population is constantly decreasing. For this study, we used the methods of survey and in-depth interview with structured questionnaire. We met 121 respondents who were in community participation activities by the snowball sampling method in 10 counties nationwide. As a result, we identified community participation activities could contribute to urban-to-rural migrants' stable settlement and improving their satisfaction with rural lives.

다목적 유전자 알고리즘에 있어서 적합도 평가방법과 대화형 의사결정법의 제안 (Development of Fitness and Interactive Decision Making in Multi-Objective Optimization)

  • 윤예분;박동준;윤민
    • 산업경영시스템학회지
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    • 제45권4호
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    • pp.109-117
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    • 2022
  • Most of real-world decision-making processes are used to optimize problems with many objectives of conflicting. Since the betterment of some objectives requires the sacrifice of other objectives, different objectives may not be optimized simultaneously. Consequently, Pareto solution can be considered as candidates of a solution with respect to a multi-objective optimization (MOP). Such problem involves two main procedures: finding Pareto solutions and choosing one solution among them. So-called multi-objective genetic algorithms have been proved to be effective for finding many Pareto solutions. In this study, we suggest a fitness evaluation method based on the achievement level up to the target value to improve the solution search performance by the multi-objective genetic algorithm. Using numerical examples and benchmark problems, we compare the proposed method, which considers the achievement level, with conventional Pareto ranking methods. Based on the comparison, it is verified that the proposed method can generate a highly convergent and diverse solution set. Most of the existing multi-objective genetic algorithms mainly focus on finding solutions, however the ultimate aim of MOP is not to find the entire set of Pareto solutions, but to choose one solution among many obtained solutions. We further propose an interactive decision-making process based on a visualized trade-off analysis that incorporates the satisfaction of the decision maker. The findings of the study will serve as a reference to build a multi-objective decision-making support system.

소상공인지원제도에 대한 소상공인 만족도 분석: 경남지역 사례 중심 (A Satisfaction Analysis on the Small Business Support Systems in Gyeongnam)

  • 정갑수;설병문
    • 벤처창업연구
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    • 제11권6호
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    • pp.153-161
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    • 2016
  • 최근 청년실업과 베이비붐세대의 은퇴가 소상공인 창업시장의 양적 성장을 촉진시키고 있다. 정부의 지원정책 확대와 다양화도 양적 성장과 무관하지 않을 것이다. 본 연구는 지원정책의 실효성을 조사하기 위하여 소상공인진흥공단의 지원제도에 대한 경남지역 이용자의 만족도를 설문조사를 이용하여 분석한다. 연구를 위하여 소상공인시장진흥공단이 지원하는 제도 중 자금지원, 교육지원, 컨설팅지원에 대한 만족도를 분석한다. 또한, 지원제도별 소상공인의 인구통계학적 측면과 이용 빈도, 창업동기, 창업형태, 업종 경력, 종업원 수를 분석하였다. 분석결과, 자금지원, 교육지원, 컨설팅지원에서는 성별과 연령에 따른 유의적인 차이가 나타나지 않았다. 그러나 학력에 따라서는 유의적인 차이가 나타났다. 소상공인의 창업동기에 따라 교육지원와 컨설팅지원의 만족도가 유의적으로 차이가 나타났다. 창업형태, 업종경력에 따라서는 세 가지 소상공인지원제도에 따라서 유의적인 차이가 없었다. 창업업종은 컨설팅지원에서, 종업원 수는 자금지원에서 통계적으로 의미 있는 차이가 나타났다.

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병원의 내부마케팅이 직무만족, 직무몰입, 조직몰입 및 고객지향성에 미치는 영향 (Impact of Internal Marketing on Job Satisfaction, Job Commitment, Organizational Commitment, and Customer Orientation in Hospital Employees)

  • 최현정;양종현;장동민
    • 한국콘텐츠학회논문지
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    • 제14권11호
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    • pp.783-797
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    • 2014
  • 본 연구는 병원종사자들을 대상으로 내부마케팅 요인이 조직 구성원의 직무만족, 직무몰입, 조직몰입 및 고객지향성에 미치는 영향을 분석하기 위해 수행하였다. 구조화된 설문조사를 통해 자료를 수집하였으며, 최종분석 대상자는 부산과 경남지역의 대학병원에 근무하는 584명이고, 연구모형의 가설검증은 AMOS 21.0을 이용하여 경로분석을 시행하였다. 본 연구의 주요 결과는 다음과 같다. 내부마케팅 요인 모두 직무만족에 직접적인 영향을 미쳤고, 직무몰입에는 경영층지원, 권한위임, 보상제도만 직접적인 영향을 미쳤으나, 직무만족을 통해 간접적으로는 내부마케팅 요인 모두가 영향을 미쳤다. 직무만족은 조직몰입에 직 간접적으로 모두 영향을 미쳤으며, 직무몰입도 고객지향성에 직 간접적으로 모두 영향을 미쳤다. 결과적으로 내부마케팅 요인은 직무만족, 직무몰입, 조직몰입 및 고객지향성에 직 간접적으로 영향을 보였으며, 또한 직무만족, 직무몰입 및 조직몰입은 고객지향성에 직 간접적으로 영향을 미쳤다. 본 연구결과의 정책적 시사점은 병원종사자들의 고객지향성을 높이려면 직무만족, 직무몰입 및 조직몰입을 향상시킬 수 있는 쾌적한 근무환경을 만들고 적정한 의사결정권을 부여해야 한다. 더불어 근무성과에 대한 보상을 비롯하여 구성원들의 충성도를 높이기 위한 경영층의 전폭적인 지원이 뒷받침 되어야 할 것이다.

위험은 파견, 용역 직원에게 외주화 되는가?: 간접 고용이 안전, 건강, 만족에 미치는 효과 (Is the Risk Unloaded on Dispatch and Service Supplier?: Influence of Indirect Employment on Safety, Health and Satisfaction)

  • 문광수;안지연;장통일;오세진
    • 한국안전학회지
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    • 제32권3호
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    • pp.90-98
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    • 2017
  • The purpose of this study was to examine the effect of employment type(direct employment, dispatch and service supplier) on risk factor exposure, health and satisfaction. The data of the 4th wave of Korean Working Conditions Survey (KWCS) conducted by Korea Occupational Safety and Health Agency (KOSHA) in South Korea was used. Business support service industry and manufacturing industry were selected as appropriate industries for analysis. In the final analysis, 5,865 in the manufacturing industry and 1,361 in the service support industry were included. Various variables related risk, safety, satisfaction and health such as risk factor exposure, MSDs exposure, work environment satisfaction, injury probability, dangerous work, workload, physical health problem, perceived health, positive emotions, stress, participation for decision making and experience of accident/disease were analyzed and company size and age was controled. An ANCOVA was conducted to identify significant mean differences of risk, safety, satisfaction and health related variables among direct employed workers, dispatch and service supplier workers. The results showed that all the variables except stress showed a significant difference depending on employment type in the service supply industry. In the manufacturing industry, there were significant difference in the risk factor exposure, MSDs exposure, work environment satisfaction, workload, physical health problem, perceived health, and participation depending on employment type. These results indicated that the risks are unloaded to subcontract and outsourcing company workers. Based on these results, the implications of this study and suggestions for future research were discussed.

재정비촉진사업에서 조합원의 부동산 보유기간에 따른 재정착 결정요인 분석 (The Determinants Influencing Residential Resettlement of Union Members by Real Estate Ownership Duration in Redevelopment Promotion Project)

  • 윤방현;김홍배
    • 한국콘텐츠학회논문지
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    • 제18권3호
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    • pp.286-298
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    • 2018
  • 본 연구는 재정비촉진사업의 조합원을 대상으로 인구, 경제적, 주거환경, 정책적 특성을 고려하여 재정착 결정요인을 도출하고, 조합원 재정착을 제고하기 위해 정책적 시사점을 제언하였다. 연구의 방법은 조합원의 부동산보유기간을 조합설립인가를 기준으로 10년 이상과 10년 미만으로 구분하고, 로지스틱 회귀분석을 사용하여 각 그룹별 조합원 재정착 결정요인을 도출하였다. 연구결과, 부동산 보유기간 10년 이상인 조합원은 가구주 연령, 이웃과의 관계, 분양가격, 사업지역 내 거주, 부동산 가격상승에 대한 만족도가 높을수록 재정착 결정 확률이 높은 것으로 나타났다. 부동산 보유기간 10년 미만인 조합원은 부동산 가격상승, 분양가격, 용적률 인센티브에 대한 만족도가 높을수록 재정착 결정 확률이 높은 것으로 나타났다. 정책적 시사점은 부동산 보유기간에 따른 자산 가치 상승을 고려하고, 경제적 상황을 반영하여 맞춤형 금융지원을 해야 한다.

세대간 이전: 자녀의 부모부양이 부모의 상속결정에 미치는 영향 (Intergenerational Transfers: The Influence of Children's Support for Parent on Parents' Bequest Decisions)

  • 김순미
    • 가족자원경영과 정책
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    • 제21권1호
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    • pp.19-44
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    • 2017
  • The intergenerational transfer between parents and children is a major concern due to low birth rates and aging society of Korea. This study investigated the influences of children's support for parent regarding parents' decision to bequest, including the influences of parental characteristics, household-related factors, and characteristics of children. The data are the 5th wave of KReIS, a sample of 1,834 married household heads(HHs), which were classified into 142 baby boomers (1955-1963), 534 post-liberation HHs (1945-1954), and 1,158 Japanese-era HHs (-1945). The results were as follows: First, 49.3% of baby boomer HHs, 59.2% of post-liberation HHs, and 59.1% of Japanese-era HHs, were willing to make bequest decision. Second, in the baby boomer HHs, although the children's contact with their parents represented an emotional resource transfer, a child's economic resource transfer to his/her parents did not affect the parents' bequest decisions. However, in the post- liberation HHs, children's contact with parents, and economic resource transfers were significant variables. In addition, in the Japanese-era HHs, only children's contact with their parents was a significant variable. Third, in the baby boomer HHs, the variables that influenced parents' bequest decisions were household financial assets and having a daughter rather than having son and daughter. However, the variables that heavily influenced bequest decisions of the post-liberation HHs were the presence of a spouse, home ownership, household expenditures, and satisfaction of relationships with children. In the Japanese-era HHs, the variables that significantly affected parents' bequest decisions were home ownership, household expenditures, and household financial assets.

보육서비스 품질요인이 서비스 만족과 재이용의사에 미치는 영향 (Factors Related to Quality in Child Care Services and Their Effects on User Satisfaction and Intentions of Users to Reuse Such Services)

  • 이뿐새;박현선
    • 아동학회지
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    • 제36권5호
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    • pp.1-18
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    • 2015
  • The purpose of this study is to understand how the factors related to quality in child care services effect decision making of parents to use such services again, using the parameter of parental satisfaction as a measure. In order to support the researcher's hypothesis, data was gathered from 566 households who send their children to one of the child care facilities in Goyang-Shi, Gyeonggi-Do. The collected data was then analyzed by means of structural equation modeling. The results of the analysis showed that the higher the level of assurance, service tangibility and empathy were, the more the parents were satisfied with the service. The more they were satisfied, the possibility of using the service again increased relatively. In conclusion, various political and practical implications were also addressed and discussed on the basis of these results, with the aim to improve the factors of quality in child care services and parental satisfaction.

항공교통관제시스템에 대한 사용자 인터페이스 만족도 조사 (User Interface Satisfaction of the Air Traffic Control System)

  • 송창선;손영우;권혁진
    • 한국항공운항학회지
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    • 제22권4호
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    • pp.1-7
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    • 2014
  • The purpose of study is to investigate the current user interface level of air traffic control system with the usability analysis and satisfaction survey questionnaire on user satisfaction. Think aloud protocol is used to identify not only task analysis, but also the level of user-friendliness of the FIMS and ASDE system, and the user interface questionnaires was conducted by QUIS. We collected data from 6 controllers for Think aloud protocol and 15 controllers for QUIS in Incheon airport. The results showed that the system was the valuable tool for ensuring human performance with the support of memory and the facilitation of decision-making tasks. It helps air traffic controllers perform better and minimize errors in a congested time. The human-computer interface system design, however, was not applied, which led to the increase of workload. Air traffic controller participation in software development provided excellent examples for applications in terms of software in FIMS. Based on these results, the study provided that the usability of system interface was necessary to take into account human factors. The development and design of system was discussed in User Interface environment.