• International Commerce and Information Review
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• v.7 no.1
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• pp.283-307
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• 2005

The research was carried out at the electronic Gw-mart located at Gangwon province. The secondary data and the various other reference materials were used for the research. This research brings forth the concrete activation plan for the activation of an electronic market in the Gangwon province. So, the activation plan for an e-market at Gang won can be done in six ways, first result of the undertaken research achieved in six ways- first, concentration has to be laid on the internet portal sites, second, the local sites should be well connected with the shopping mall facilities, third, a trustworthy shopping mall has to be established by maintains the product quality and quantity, fourth, a visible distinction should be made between the various products, fifth, the division of labor must be specified and a provisions should be made for a efficient after service.

• The KIPS Transactions:PartD
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• v.10D no.7
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• pp.1225-1230
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• 2003

Many cyber-shopping malls use various commodity recommendation methods. Although the detailed algorithms are not disclosed to the public, they mostly rely on relatively simple and straightforward methods. This paper intends to improve the commodity recommendation by using a multi-stage algorithm which considers factors that are characteristics of the commodity itself, of the consumer group, and of the individual customer. A comparison table is provided which shows whether there is a change in commodity recommendation as we consider more factors about the customer.

• Journal of Global Scholars of Marketing Science
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• v.7
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• pp.239-259
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• 2001

The purpose of this study is to analyze service quality factors that consumers perceive during their purchasing product on Internet Shopping Mall. The study defines the characteristic quality dimensions of Internet Shopping Mall by adding three dimensions consisting of convenience, security and entertainment to PZB's SERVQUAL scale. Consumers' purchase process on Internet Shopping Mall is examined by finding the relation between their perceived risk factor and repurchase intention. The study results show that consumers' higher appraisal degree on service quality means their higher repurchase intentions, their lower perceived risks degree. The repurchase intentions and the perceived risks degree have negative correlation. The more consumers have experienced buying on Internet Shopping Mall, the higher consumer assess service quality, they have higher repurchase intention and lower perceived risk. The most basic contribution is that new service quality dimensions, which is able to clarify service quality on Cyber Mall, is identified with the established PZB(I988; 1991)'s SERVQUAL dimensions.

• Journal of the Korean Home Economics Association
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• v.38 no.12
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• pp.111-129
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• 2000

The purpose of this study is to investigate the level of consumer instantly impulse buying in cuber market user. Also this study analyzes causal effect on consumer instantly impulse purchasing by demographic and social, place and promotion, consumer emotion state, and consumer internal and psychological variables. The data had been collected from on-line research method with 1,034, as using cuber market. The major statistical methods used for data analysis are frequency, percentile, mean, factor analysis, multiple regression analysis, Pearson's correlation analysis, and path analysis. The result of causal effect analysis were as follows; First, the variables affecting possession oriented materialism were sex and age. Second, the variables affecting self-control were sex, income, account of credit card, and instantly state of mind. Third, variables directly affecting instantly impulse purchasing were serif employed, banner advertisement, experience of cuber shopping, shopping mall pattern, instantly state of mind, purpose of shopping, happiness and success oriented materialism, and self-control. Also sex, income account of credit card, and instantly state of mind emerge to indirectly effect via self-control. Especially, the variables of success oriented materialism and instantly state of mind influenced on the highest of relative variables in consumer instantly impulse purchasing.

• Proceedings of the Korea Association of Information Systems Conference
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• 2000.05a
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• pp.131-137
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• 2000

본 연구는 사이버쇼핑몰의 선행연구와 이를 토대로 사이버 쇼핑몰의 유형에 따라 외형성, 다양한 제품분류, 신뢰성, 전략적 마케팅 효과 요인의 서비스 품질이 소비자 구매의도에 영향을 미치는지 연구모형을 제시하고 가설을 설정하고 앞으로 사이버쇼핑몰을 구축하고자 하는 기업이나 개인에게 좀 더 효율적인 쇼핑몰구상을 할 수 있도록 도움을 주고 기존의 쇼핑몰 환경에는 새로운 마케팅 전략과 시장 진입에 따른 소비자의 형태분석을 하도록 하는데 의의를 둔다

• Journal of the Korea Society of Computer and Information
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• v.18 no.8
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• pp.149-156
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• 2013

TAmong various forms of online shopping with the development of online shopping and the rapid growth of IT technology, the intense competition also more deepen. The strategies for differentiated marketing and features for competitiveness of businesses in the online and offline shopping areas are required that our marketing target be settled the flower marketing by analyzing. In case of the flower market, the movement of the market from offline market to online market has been occurred and processed concurrently. Market entry and competitiveness of small companies is becoming very difficult because larger companies have been formed national market networks. Therefore, in this research, we suggest ways to enhance flower delivery service to the market from the top ranked site analysis, market situation analysis and service strategy plan for the activation of the online flower market. Also, we describe how to realize the above mentioned strategies through a site building. We can expect to strengthen flower market activation and competitiveness through the flower delivery service enhancement.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.11
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• pp.4320-4330
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• 2010

Blogs that allow two way communications are open to the public more than 20 million sites these days. The study tries to categorize and classify blogs based on the common representative factors. As blogs are changing dynamically, the study also tries to figure out key factors either for growing or perishing dynamics. The study develops the research idea from the independent variables such as contents factors and psychological factors to the controlling factors such as trust, attitude, and purchasing intention. The research found out that opinion leading and information seeking tendency are significantly related to the attitude to the internet shopping mall.

• Journal of the Korea Society of Computer and Information
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• v.4 no.1
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• pp.114-122
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• 1999

The development of EDI is playing a very great role in strengthening corporate competitiveness in the foreign market in addition to the expansion of the size of trade volumes between nations and the solution of the problem or streamlining procedures for trade as well as the smooth processing of trade business and cost and time savings effects. At point in time that corporate credibility and national image in Korea have greatly fallen in the IMF-supported regime, Korea is making every effort to restore its national credibility through the expansion of exports and focusing on the increase of exports through EDI for trade as part of this. Therefore. this study was intended to probe the EDI promotion strategy of the exporting firm with the development of EDI As a result, the following conslusion was drawn : (1) Development of the EDI system to provide immediate options. (2) Making the staff information - minded at a company-wide level. (3) Development of the website as the tool of the marketing strategy. (4) Construction of the Cyber Shopping Mall.

• Journal of the Korean Institute of Intelligent Systems
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• v.10 no.5
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• pp.497-505
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• 2000

Today people are very interested in an electronic commerce based on web according to the rapid growth of Internet and multimedia technology. Buyers want the special services for themselves as they become more reasonable, wiser and deepening the tendency of personality. But today most electronic commerce only serves the catalog of goods which buyers see and choose shapes and standards of goods. It is needed sale agent using sale clerks' knowledge beyond the level of service only offering the information about goods to satisfY buyers. So in this thesis buyers can buy the goods suiting buyers' taste using ISA(lntelligent Sale Agent), sale clerks in cyber in place of sale clerks in actual shops in real world. The use of this kind of intelligent sale agent makes buyers save the time for searching for goods and do shopping suiting buyers' taste.

• CRM연구
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• v.2 no.1
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• pp.15-32
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• 2009

Companies consider customers as an equity, which is expected to increase customer loyalty. However, customer loyalty does not linearly increase in real world by the customer equity always. This research investigates a mediating variable which influence the relationship between customer equity drivers and customer loyalty. We focus on customer value as a customer equity driver which is the most basic factor among customer equity drivers. We examine that online trust as a mediator between the customer value and customer loyalty in on online shopping mall context. Customer value consists of perceived convenience, quality, and price. Findings indicate that online trust mediates the relationship between customer value and customer loyalty. Especially, online trust perfectly mediates the perceived convenience and the perceived quality. The perceived convenience influences online trust most significantly and perceived quality and perceived price are following in the order of strength. Our results implicate that online trust is an important mediator of the relationship between customer equity and customer loyalty in online shopping mall context and need to be managed as a customer relationship management index to increase customer loyalty. In addition, perceived convenience is the most important factor to increase online trust in matured online market.