• 한국전자거래학회지
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• 제4권3호
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• pp.119-137
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• 1999

The World Wide Web(WWW) has provided multi-media cyberspace for electronic markets where suppliers and demanders can do global electronic business with each other directly and conveniently. There are two contradictory views on the roles of intermediaries in electronic markets. One says we may not need intermediaries in doing business because suppliers and demanders can contact with each other directly in electronic markets. The other thinks that the intermediary function may be vertically decomposed from the company's internal value chain because it can be done more efficiently through networks by external intermediaries. Intelligent software agent is a new emerging technology in the field of computer science. An intelligent agent can support and do actions on behalf of users on computer networks. We think that this technology can be utilized to implement more efficient cybermediaries for electronic commerce. This paper proposes an XML-based framework for financial software agent, which selects financial products best fitted for the customer's needs in electronic market environment.

• 한국건축시공학회지
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• 제8권6호
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• pp.99-105
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• 2008

Resent, requirement of residents is socially increasing for apartment. Apartment housing os developed to reduce the housing shortage caused by urbanism after industrialization in Korea. The Purpose of this study is to analyze the casual relationships of housing satisfaction, living Life-Cycle on all residents of apartment housing. This study develops a theoretical model based on the previous studies, and testifies the hypothesis through analyzing to questionnaires form 643 residents of apartment housing. Then, the data were analyzed by SPSS12+ program package in terms of frequency, correlation analysis and multiple regression analysis. The results of this study is summarized as the followings: The perceived quality had positive effects on the factor of living Life-Cycle and housing satisfaction. Finding of this study can provide valuable information for a criterion of decision making to consumer and a marketing strategy of housing construction company.

• 한국생산제조학회지
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• 제21권4호
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• pp.666-671
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• 2012

It was diagnosed customer transformers and other equipment by using non-contact infrared equipment. Examiners can identify not only abnormalities in real time in the field of the transformer immediately, as well as they were able to safely perform the scan. Thanks to successful transformer diagnosis, we can easily diagnose abnormalities of transformer itself which can be caused by deterioration of the oil used as overlaod or refrigerant and we can also diagnose abnomalities from low voltage bushing which can be result by external environmental factors and physical factors and abnomalities from its connections at the same time we found it is very useful at proactive diagnostics.

• 정보학연구
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• 제6권3호
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• pp.115-135
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• 2003

오늘날 국내 제조업은 상당히 어려운 환경에 취해 있다. 높은 임금과 물류비용의 과다, 임대료의 상승등 원가요인의 상승으로 인하여 경쟁력을 잃어가고 있는 환경 속에서 선진경영기법을 도입하여 원가를 절감시키고 고객과의 관계강화를 함으로써 기업의 지속적인 매출을 신장시키고 영업비용을 절감시킴으로써 기업의 경쟁력을 강화시켜야 한다. 이의 효율화를 위한 방법으로 CRM에 대하여 논의하여 보고자 한다.

• 경영과학
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• 제14권2호
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• pp.139-159
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• 1997

Recently banking industry is experiencing fundamental changes by advancement of information technology. The traditional role of branches is rapidly being replaced with new electronic service channels such as ATM. Phone and PC for they are time-saving and convenient. Automated service channel strategy of retail banks is divided into two different ways, automation and networking. Automation is mainly focused on cost reduction related to the branch operation, while networking is on expansion of customer contact points. Strategic types of banks can be defined from a matrix model shere the positioning is determined by the extent of automation and networking. The effectiveness of automated channel strategy depends on how separate strategic types show their performance. Results for deposits and productivity will be given to verify the economic performance of each strategic type.

• 한국소성가공학회:학술대회논문집
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• 한국소성가공학회 2004년도 제5회 압연심포지엄 신 시장 개척을 위한 압연기술
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• pp.240-248
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• 2004

Recently, the customer's demands for automotive steel sheet have been diversified and sterned more. Therefore, as the tendency of auto industry light-weight, one among these requirements is the trend for high strength together with the thinness of automotive steel sheet. Because Mn added essentially in producing high strength steel sheet is bonded strongly with oxygen, the Fine oxidation layer was created at the welding face after the flash butt welding operated in entry section of pickling line. Thereby it was caused the crack or breakage of welding part in process of cold rolling. At this research, in order to protect the contact Mn with oxygen in atomosphere it was considered to fire oxygen with LNG and the related researches have been gone forward with the find out concrete and to apply them to operation.

• 소성∙가공
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• 제25권2호
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• pp.130-135
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• 2016

Rolled products often have residual stresses or strip waves that are beyond the customer’s tolerance. To resolve this problem, skin-pass rolling is widely used during post-processing of such products. Because a short contact length compared to the strip width is a characteristic of skin-pass rolling, several numerical analyses have been previously conducted based on a two-dimensional approach. In the current study, a series of simulations was conducted using numerical analysis of three-dimensional elastic-plastic finite element method.

• 한국경영과학회지
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• 제14권2호
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• pp.139-139
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• 1989

Recently banking industry is experiencing fundamental changes by advancement of information technology. The traditional role of branches is rapidly being replaced with new electronic service channels such as ATM. Phone and PC for they are time-saving and convenient. Automated service channel strategy of retail banks is divided into two different ways, automation and networking. Automation is mainly focused on cost reduction related to the branch operation, while networking is on expansion of customer contact points. Strategic types of banks can be defined from a matrix model where the positioning is determined by the extent of automation and networking. The effectiveness of automated channel strategy depends on how separate strategic types show their performance. Results for deposits and productivity will be given to verify the economic performance of each strategic type.

• 대한전기학회:학술대회논문집
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• 대한전기학회 2002년도 하계학술대회 논문집 D
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• pp.2388-2390
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• 2002

Small type electric energy saving system is proposed in this paper. The system improves power factor fastly according to load variation of each customer. Phases of voltage and current are detected as 1[ms] unit. Phase coincident algorithm is applied for power factor improvement. Capacitance is controlled for optimal power factor correction. Series reactor is controlled for harmonics reduction. Non-contact device is used for fast response and long life. Test result shows the effect of this system. Power factor of 40[W] electric fan is improved from 95[%] to 100[%]. In the case of electric light, power factor is improved from 82[%] to 100[%]. Response time for load variation is less than 1[ms].

• International Journal of Contents
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• 제5권3호
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• pp.1-7
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• 2009

The importance and the value of call center callers are increasing since they play very crucial roles as representatives of their companies at the closest contact point with customers. However, they have low satisfaction at work and are more likely to leave their jobs due to the fact that they are exhausted from heavy work load; they provide less pay and less chance for promotion than other jobs in the same industry. The high turnover costs companies high expenses on finding and training new callers. In the mean time, customer satisfaction may drop and it can give the customers negative image of the company. Therefore, solutions are required to keep the turnover of call center callers to the minimum. In this study, call center employees in Gwangju area were investigated for their job attitude and turnover intention. Based on the results, several implications are suggested.