• Title/Summary/Keyword: Crowding-In Effect

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The Impact of Perceived Restaurant Crowding on Satisfaction, Dine-Out Intention, and Dine-In Intention (레스토랑의 지각된 혼잡성이 소비자의 만족 및 행동의도에 미치는 영향)

  • Moo Sung HA;Ji Ah LEE;Jae Yeon PARK
    • The Korean Journal of Franchise Management
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    • v.14 no.3
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    • pp.1-16
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    • 2023
  • Purpose: In the post-COVID-19, many consumers still feel uncomfortable with crowding in closed spaces. This study investigates how non-crowding affects consumer satisfaction and restaurant visit intention. Research design, data, and methodology: The data were collected from 350 people aged 20 and above. A total of 347 respondents, excluding 3 unfaithful respondents, were analyzed using Smart PLS 4.0 program. Result: Both spatial and human crowding have significant effects on satisfaction. On the other hand, neither spatial nor human crowding directly affected dine-out intention significantly. In addition, spatial crowding was found to have a direct and significant effect on in-store dining intention, but human crowding did not have a direct and significant effect on in-store dining intention. It was found that satisfaction had a significant effect on both dine-out intention and in-store dining intension. Conclusions: This study has expanded the range of consumer behavioral intentions by applying a non-crowded environment (S) to the SOR theory. Also, Consumer behavioral intention was expanded by dividing visit intention into a dine-out and in-store dining intention. Therefore, we propose measures to minimize human crowding by introducing a system such as adjustment of store operating hours, reservation system, store opening time alarm system, and reduction of cooking time.

The Effects of Retail Crowding on Consumer Emotions and Shopping Behaviors (점포의 혼잡성이 소비자 감정과 쇼핑행동에 미치는 영향)

  • 박경애
    • Journal of the Korean Society of Clothing and Textiles
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    • v.27 no.2
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    • pp.261-269
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    • 2003
  • This study examined the effects of store density levels on consumers'crowding perception and the effects of perceived retail crowding on consumer emotions and in turn shopping behavior. In addition, the study investigated the effects of perceived price value and store type on the segmented dimensions of perceived retail crowding. Results of an experimental test with 3 density levels and 2 store types confirmed the effects of density on social crowding and spatial crowding. While social crowding positively affected arousal, spatial crowding negatively did pleasure which in turn affected approach-avoidance behavior. Though two store types showed the same pattern in such relationships, the effect of perceived price value on retail crowding was different by store type.

Evaluation of Program Effectiveness via Path Analysis : Focused on Plant Engineering Program (경로분석을 이용한 사업의 효과성 분석 : 플랜트엔지니어링사업을 중심으로)

  • Kim, Heung-Kyu
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.2
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    • pp.104-110
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    • 2017
  • When evaluating effectiveness of a R&D program, there is a tendency to simply compare the performances of the beneficiaries before and after the program or to compare the differences in the performances of the beneficiaries and the non-beneficiaries before-after the program. However, these ways of evaluating effectiveness of a program have some problems because they can not differentiate between complement effect, which facilitates corporate R&D investment, and substitute effect, which, literally, substitutes corporate R&D investment. Therefore, these problems could bring about wrong policies concerning R&D programs. In this paper, a new approach using path analysis is suggested as a means to overcome these problems and it is utilized, as an application, to evaluate the effectiveness of Plant Engineering Program conducted by Ministry of Trade, Industry & Energy, Korea. First, the direct impact of government R&D investment on corporate R&D investment is analyzed, through which it is identified which of crowding-in effect (complement effect) and crowding-out effect (substitute effect) is dominant. Next, the direct effect of government R&D investment on corporate performance and the direct effect of corporate R&D investment on corporate performance is analyzed respectively. Finally, by combining the two previous analysis, the total effect of government R&D investment on corporate performance is identified. As a result, it turns out that, in Plant Engineering Program, crowding-in effect is more dominant than crowding-out effect and that Plant Engineering Program has definitely positive effect on the beneficiary in terms of corporate performance indirectly and directly.

The Influence of the Physical Environment of Food Court on Perceived Crowding, Emotion and Behavior Intention (푸드코트의 물리적 환경이 지각된 혼잡과 감정 및 행동 의도에 미치는 영향)

  • Jang, Yea-Jin;Kim, Min-Sung;Kim, Tae-Hee
    • Journal of the East Asian Society of Dietary Life
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    • v.19 no.5
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    • pp.812-818
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    • 2009
  • The aim of this study was to identify relationships among the physical environments, perceived crowding of food courts, the influences of the perceived crowding on customers' emotion and behavior intentions to determine more desirable services and physical environments for the customers in order for the food courts to be more competitiveness. This study used a total 335 questionnaires out of 400 ones for statistical analyses. For the analyses in this study, the SPSS program was used to analyze the Cronbach $\alpha$ and factor analysis. In addition structural equation modeling analysis was used to analyze correlations and grade of effectiveness of variables proposed in the research hypothesis utilizing Window AMOS 5.0. This study found that design and people were affected by the perceived crowding among 3 physical factors, and the people were most effect relatively affected by perceived crowding. Also, the perceived crowding had an effect on positive and negative emotion, and then both of positive and negative emotion were affected to the customers' behavior intentions. As a result, this study demonstrates that as a customers' perceived crowding in a food court increases, the centralization of customers causes a further increase in the perceived crowding in a food court. Therefore this work provides an opportunity for managers in the foodservice industry. To accomplish this, appropriate crowding control will be necessary, and they should make customers feel less crowded, which in turn, will make customers make a positive emotion towards food courts. Based on the results of, if the appropriate measures are taken to control crowds, customers will have propose positive behavior intentions such as, an intention to revisit, staying for more time, and positive recommendation.

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A COMPARATIVE STUDY ON CROWDING ACCORDING TO THE STATUS OF THE THIRD MOLARS IN MANDIBULAR ARCH (하악 치열궁에서 제 3 대구치 맹출상태에 따른 밀집에 관한 연구)

  • Song, Joo-Hun;Ryu, Young-Kyu;Oh, Chang-Ok
    • The korean journal of orthodontics
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    • v.24 no.4 s.47
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    • pp.773-785
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    • 1994
  • It has been generally believed that the impaction or eruption of mandibular third molars has significant correlations with the growth of the mandible, size of mandibular arch and size of teeth. The purpose of this study was to examine if there is any correlation between the status of eruption of mandibular third molars and the amount of mandibular crowding. The effect of missing of third moalrs to mandibular crowding was studied as well. 140 adult students of Yonsei University were selected and divided into three groups according to the status of mandibular third molars, Group 1) congenital missing group, Group 2) eruption group, and Group 3) impaction group. The tooth size, dimensions of the mandibular dental arch, and the amount of crowding were measured and compared. Results were as follows ; 1. There was no statistically significant difference in tooth size between the missing group and the eruption group(p<0.05). Impaction group showed larger total tooth material, inci- sal tooth material, and individual tooth size except central incisors compared to missing group (p<0.05). Impaction group showed larger total tooth material, incisal tooth material compared to eruption group as well(p<0.05). When individual tooth size was compared, impaction group had larger central incisors, canines, and second premolars than eruption group(p<0.05). 2. Missing group showed larger intermolar width than impaction group and it was stati- stically significant(p<0.05). 3. When compared the amount of total crowding, impaction group showed the largest am- ount of crowding, then eruption group, and missing group showed the least amount of crowding respectively(p<0.05). There was no statistically significant difference between missing stoup and eruption group in the amount of incisal crowding(p<0.05). Impaction group show- ed the largest amount of incisal crowding among all three groups(p<0.05).

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A Study on Restaurant Envirionment and Crowding in Foodservice Company (외식기업의 레스토랑 환경과 혼잡지각에 관한 연구)

  • Yang, Tai-Seok
    • Proceedings of the Culinary Society of Korean Academy Conference
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    • 2006.08a
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    • pp.115-134
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    • 2006
  • This study was conducted during a period from July 4 to 30 to investigate the effect of restaurant environment upon customer's satisfaction and crowdedness awareness. Total 800sets of questionnaire were distributed among major food service corporations. They were 16 restaurants from McDonald, Burger King, Popeyes, KFC, Rits Carlton, Intercontinental, The Westin Chosun, Hilton, Merriot, Outback Steak House, Bennigans, VIPS, Pizza Hut Pul-hyanggi(Scent of grass), Nolboo Co.,, and Our Story, and received 50 see each to hand out to their customers. Out of total 800 sets of questionnaires, 592 sets (74.25% were retrieved and underwent a Multiple Regression Analysis. We found the following results from the study. First among each variable of restaurant environment that had a significant effect on the crowding, 'pTast service' and 'responsiveness to customer complaints' sooted a regression coefficient value 0.381 and 0.325 respectively. Second, among each restaurant environment factor that had a significant effect on crowding, 'quality of facility' sooted the highest regression coefficient value 0.423 with a standard error score 0.1074, fellowed by 'status of waiting', 'overall ambience' and 'service quality' in ascending order. Third, in the analysis of the effect of each environmental factor upon the satisfaction rate, 'status of waiting' showed the highest regression coefficient value 0.3821 with a standard error score 0.4565, followed by 'cleanliness', 'service quality' and 'conveniency', in ascending order.

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Flocculation and Formation - the Action and Effect

  • Lee, Sang-Gil;Lee, Hak-Lae;Youn, Hye-Jung;Jeong, Young-Bin
    • Proceedings of the Korea Technical Association of the Pulp and Paper Industry Conference
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    • 2006.06b
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    • pp.427-431
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    • 2006
  • Formation which is one of the most fundamental characteristic of paper quality is affected by a number of variables. Fiber flocculation in the headbox has been recognized as the most important variable influencing formation. Consistency and crowding number of headbox stock are known to represent the flocculation potential of stocks. The effects of consistency and crowding number on paper formation were studied by measuring the flocculation of fiber suspensions. Increasing consistency increased the degree of fiber flocculation. Especially the consistency of long fiber fraction was the most crucial factor of flocculation. Tensile strength of handsheets was furnish dependent rather than flocculation dependent. Crowding number of a furnish can be used for the characterization of stock flocculation.

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Macromolecular Crowding Enhances Interaction of ${\alpha}$-synuclein with Vesicles

  • Kim, Yoon Suk;Kim, Jeonghan;Yi, Chi A;Ko, Jesang;Park, Yong Serk;Lee, Seung-Jae
    • Biomedical Science Letters
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    • v.18 no.4
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    • pp.329-337
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    • 2012
  • ${\alpha}$-synuclein (${\alpha}$-syn) is known to be implicated in the pathogenesis of Parkinson's disease and transiently bind to biological vesicles. In this study, we examined the effect of molecular crowding on the interaction of ${\alpha}$-syn with biological vesicles by using inert polymers since the environment of proteins in cells are crowded with other macromolecules. The addition of different polymers including polyethylene glycol, dextran, and ficoll enhanced the binding of ${\alpha}$-syn to vesicles in a concentration-dependent manner and the association of ${\alpha}$-syn with vesicle was proportionally augmented by increased expression of ${\alpha}$-syn. However, molecular crowding had a neglectable effect on the vesicle binding of ${\alpha}$-syn mutants (A30P, TG6), which has been reported to show impaired vesicle binding capacity. These results suggest that transient interaction of ${\alpha}$-syn with vesicles occurs more commonly in cells than expected implying interaction with vesicles may be one of the physiological processes in which ${\alpha}$-syn is involved.

The Relationship Between Congestion Pricing and In-vehicle Crowding Level in Public Transport (혼잡통행료 징수와 대중교통 차내 혼잡수준의 관계)

  • YU, Sang-Gyun;BAE, Gi-Mok
    • Journal of Korean Society of Transportation
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    • v.34 no.6
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    • pp.510-522
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    • 2016
  • In studies involving public transport, social welfare improvement is simply explained by the increase in public transport demand. However, the increase in the demand for public transport is mostly observed by the change in the frequency of public transport service, and in-vehicle crowding in public transport has not been an object of concern. This study examines and tries to reveal the cause of the changes of the social welfare and in-vehicle crowding of the changing public transport from imposing congestion pricing. We observe that congestion pricing increases in-vehicle crowding in public transport. This predictable phenomenon is more exacerbated in case of not operating bus-only lane. It should be noted that in-vehicle crowding is more increased in suburban, but in First-best toll system it tends to get worse less than it in other congestion pricing systems. We identify that the change of in-vehicle crowding is affected by the change of proximity of the housing to workplace, the number of commuting trips, and unpredictable distortion effect of the congestion charge.

The Effect of Consistency and Crowding Number on the Formation of Paper Made of Different Pulp Stocks

  • Lee, Hak-Lae;Youn, Hye-Jung;Lee, Sang-Gil;Jeong, Young-Bin
    • Journal of Korea Technical Association of The Pulp and Paper Industry
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    • v.39 no.5
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    • pp.1-6
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    • 2007
  • Formation which is one of the most fundamental characteristic of paper quality is affected by a number of variables. Fiber flocculation in the headbox has been recognized as the most important variable influencing formation. Consistency and crowding number of head box stock are known to represent the flocculation potential of stocks. The effects of consistency and crowding number on paper formation were studied by measuring the flocculation of fiber suspensions. Increasing consistency increased the degree of fiber flocculation. Especially the consistency of long fiber fraction was the most crucial factor of flocculation. Tensile strength of handsheets was furnish dependent rather than flocculation dependent. Crowding number of a furnish can be used for the characterization of stock flocculation.