• 제목/요약/키워드: Critical Success Factor (CSF)

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A Study on Critical Success Factor Analysis and its Usage : An Aplication Study to the Steel Industry in Korea (주요성과요인분석과 그 활용방안에 관한 연구 :한국 철강산업에의 적용사례)

  • 문태수;신영종
    • Korean Management Science Review
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    • v.8 no.1
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    • pp.13-25
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    • 1991
  • Over the past few years, there has been a growing interest in using information technology for competitive advantage. A sustainable advantage is the key to the survival and growth of a firm. The successful implementation of information technology is dependent on efficient information systems planning. But the correct and complete information, requirements for effective information systems planning are frequently very difficult to obtain. In this paper the Critical Success Factors(CSF) method was employed as a means of managerial information requirements analysis for information systems planning in Korea's steel industry. CSFs are one of the few areas of activity that must go well to ensure the success of an organization. This paper addresses the concept and hierarchy of CSF analysis as a methodology in identifying corporate information needs and concludes with the use and benefit of results of CSF analysis.

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A Study on the Mechanism Leading to the Success of CRM Systems Implementation (CRM 시스템 구현 성공 메커니즘에 관한 탐색적 연구)

  • 김희웅;곽기영
    • Journal of the Korean Operations Research and Management Science Society
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    • v.29 no.1
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    • pp.1-16
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    • 2004
  • Critical success factors (CSFs) have been replicated and applied in a wide variety of settings for more than two decades. Most previous research on CSF have focused on identifying critical factors, based on the variance theory, in terms of the correlation between individual factor and Information system (IS) success. However, it is unknown how a set of critical factors Influence each other and lead to IS success, which means the process of IS implementation. in this research, we aim to understand how a set of critical factors influence each other and lead to IS success in the context of IS implementation for Customer Relationship Management based on the process theory. This research has implications In explaining a mechanism leading to CRM systems success based on the influencial relationships among the critical factors.

Critical Success Factors for Wind Power Projects (풍력 발전소 프로젝트의 핵심성공요인)

  • Lyou, An-Suck;Kim, Byung-Il;Kim, Hyoung-Kwan
    • Korean Journal of Construction Engineering and Management
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    • v.13 no.1
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    • pp.140-147
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    • 2012
  • Climate changes caused by fossil fuel energy usages have led to serious environmental damages and resource scarcity. Ever-increasing demand for energy causes harsh competition in international energy markets. Nuclear power, which once was regarded as a desirable clean energy, began to face public oppositions after the Japanese nuclear disaster in 2011. In this context, wind power is now considered to be an ever-more important recyclable energy source. Thus, this study intended to identify critical success factors for wind power construction projects. After a thorough literature review, two focus group interview sessions were conducted. A questionnaire-based survey, coupled with the two previous methods, resulted in the extraction of important factors for the success of wind power projects. Experts, including those working as constructors, designers, and owners, were paid a direct visit for the interview and survey. The critical success factors were categorized into feasibility study, right policies, equipment selection, and project financing issues. The proposed critical success factors are expected to be an effective guideline for future investors in wind powers.

Weight Analysis of Critical Success Factors for Business Intelligence System (비즈니스 인텔리젼스 시스템 성공요인의 중요도 분석)

  • Hong, Hyun-Gi
    • Journal of Digital Convergence
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    • v.10 no.7
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    • pp.93-98
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    • 2012
  • The rapid change of business environments request the company to act more smart and intelligent in making business strategies and planning the business processes. To meet this requirement, we need to have smart Business Intelligent System(hereinafter "BI") in the company. On the one hand, many korean companies had already installed BI system, and the other hand some companies have plans to implement BI Systems additionally to their Information System. It is very important to have the pictures which factors are critical to the successful implementation of BI, and to survey which critical success factor(hereinafter CSF) are important compared to each factors. In this paper data was gathered from companies already have their BI Systems. We measured IT-Infra maturity, User Education, and Company Organization, and Company Business Strategy, which are the critical success factors for the BI System. After surveying the CSF of BI System, we measured the weights among these factors by AHP. Factor analysis resulted in 6 major factors (Eigenvalue > 1.0), and the AHP analysis showed the list of CSF's weight list according to its significance priorities. The results of this paper could be the valuable references for the implementing process of the BI System in korean company.

An Empirical Study on the Critical Success Factors of Business to Business e-Procurement System (B2B 전자조달시스템의 핵심성공요인(CSF) 도출을 위한 실증분석)

  • Lee, Sang-Jin;Shin, Seoung-Man
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.47
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    • pp.239-260
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    • 2010
  • The purpose of this study would like to investigate the critical success factors of the e-procurement which means on-line purchase of goods and services for organizations. This action represents one of the largest expense items in a firm's cost structure. In order to draw CSFs of e-procurement system, we have surveyed questionnaire to the related firms. The basic variables used in this survey are taken from many precedent researches in relation to the e-procurement. On the other hand, the research data is collected from companies which had used the MRO e-marketplace. Through factor analysis of those data, four-factor resulted as follows: (1) factor one suggests the rationalization of the firm's management of its suppliers; (2) factor two calls for redesigning affected business processes and influencing end-user/employee procurement-related behaviors; (3) factor three refers to carefully orchestrating an e-procurement technology planning process with one's suppliers and using intelligence in designing the software and mining the data it produces; and (4) factor four relates to selecting an e-procurement solution and/or simultaneously participating in a number of electronic environments supporting e-procurement. In conclusion, these four factors are regarded as critical success factors for the application of e-procurement system and then suppliers should take care the effective planning of e-procurement structure.

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Success Factors Affecting Internationalization Process of Large Vietnamese Companies: A Conceptual Framework

  • PHAM, Viet Quoc;NGUYEN, Bao Khac Quoc;LE, Thanh Quoc
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.11
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    • pp.905-913
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    • 2020
  • Internationalization of multinational companies in the globalized context is a popular topic in the academic world and it is also a strong concern of CEO/managers. However, this topic has not been well discussed in the academic community in Vietnam that can be contextualized in the typical transition economy. This paper is designed to explore critical success factors (CSF) of internationalization of large Vietnamese companies that have contributed major revenue from the international market. Through interviews with CEO/managers of successful companies geared toward world markets, the CSFs of internationalization have been identified and categorized into groups in which each CSF has interaction with each other, and together have combined impacts on the success of internationalization. The research results provide a conceptual framework to analyze factors affecting internationalization of large Vietnamese companies. Thank to this conceptual framework, further exploratory and/or confirmatory research can be developed to locate more success factors of internationalization. In addition, some particularly critical factors of internationalization success of Vietnamese companies are found to be useful to both CEO/managers and policymakers. CEO/managers can benefit from the research results by concentrate their limited efforts/resources in managing these CSFs, and policymaker may design CSF-based policies to boost the internationalization of domestic companies.

A Study on Critical Success Factors in Implementing Military Hospital Information Systems (군 병원정보시스템 구현의 중요성공요인 분석 연구)

  • Kim, Jun-Woo;Kim, Seoung-Ki;Jeon, Dong-Jin
    • Asia pacific journal of information systems
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    • v.15 no.1
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    • pp.81-113
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    • 2005
  • IT has affected the hospital management via information systems and multimedia systems such as hospital information systems(HIS) and Order Communication System(OCS). A large number of researches have been done on the topic of success factors of information systems implementation, but a few on the topics of hospital information systems. Thus in this study, the success factors of the military hospital information systems implementation was analysed. To this end, a number of previous researches were reviewed and about 71 items of success factors were deduced. For doing empirical analysis, a questionnaire with 71 items was prepared and sent to proper organizations. The statistical analysis such as factor analysis was applied to about 400 of them returned. The six success factors and 20 sub success factors were resulted from factor analysis. The six success factors include systems management factor, technology and organization factor, the efficiency of IT department factor, technology application factor, outsourcing factor and environment factors. This study finds the outsourcing and environment factors are very important factors as much as other success factors which previously were mentioned.

The Analysis of Success Factor and It's Weights of Supply Chain Management System (공급사슬관리시스템의 성공요인 및 중요도 분석)

  • Hong, Hyun-Gi
    • Journal of Digital Convergence
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    • v.10 no.3
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    • pp.51-58
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    • 2012
  • The goal of this paper is to set up the rank list of the critical success factors according to its weights. To get the empirical data for this research, the Internet-based questionnaires were performed. This research is carried out in two steps. At first step, the critical success factors(CSF) are crystallized through factor analysis methods. To find out the weights and ranks of critical success factors in second step, the analytical hierarchical process(AHP) method were performed. The order list of all CSFs will be determined according to their priorities. This order list shows which factors have the most useful influence on the performance and success of SCM. This result could play the role as milestone for the effective management of Supply Chain Management System in korean manufacturing company.

Measurement of CSF's Maturity for Korean e-Biz Market (한국 e-Biz 시장의 핵심성공요인 성숙도 측정)

  • Hong, Hyun-Gi
    • The Journal of the Korea Contents Association
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    • v.7 no.7
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    • pp.161-170
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    • 2007
  • E-Business has, nowadays, become a common commerce transaction. In the beginning, e-Biz has known as Electronic Commerce and has expanded its territory to department store's shopping mall, travel, finance, stock, and even luxury goods as car sales market. Considering these trends, this paper researched the environment of korean e-Biz market and suggested the picture of the matured and sound e-Biz market in Korea. We surveyed matured level of Critical Success Factors of e-Biz in terms of management. We also surveyed time based Critical Success Factors to analyze level of the Korean e-Biz market. These study's may provide us the knowledge about the prediction and preparation for changes in e-Biz market in the future.

e-Learning Business Models and Critical Success Factors : An Empirical Assessment of e-Learning Firms (e-Learning 비즈니스 모델과 성공요인에 관한 연구)

  • Jeong Dae Yul;Seong Haeng Nam
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2004.11a
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    • pp.431-443
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    • 2004
  • Many e-Learning companies are incorporated for the last five years, but most of them are failed or merged by the other company. The main reasons are the absence of competitive strategies and recognition of critical success factors. There are many researches on the critical success factors of Information System (IS) and Electronic Commerce (EC) . We derived e-Learning success factors from the previous IS and EC researches. We classified the success factors into five dimensions, (1) contents management, (2) learner management, (3) business strategy, (4) organizational support and ability, (5) learning management system (LMS), and each dimension has 9 or more success factors measurement items. We surveyed the perceived importance of the success factors from the manager of South Korea e-Learning firms. The paper categorized the items into two or more factors for each dimension by the exploratory factor analysis. Finally, we conducted one-way ANOVA for each success factors by the business model. As a result, there is different importance level for each success factors by the business model. We concluded that each e-Learning company needs different strategies to their business model.

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