• Journal of Korean Society on Water Environment
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• v.20 no.5
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• pp.397-408
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• 2004

Due to the growing impact of non-point source pollution and limitation of water treatment technology, a new policy of water quality management, called a source protection, is now becoming more important in drinking water supply. The source protection means that the public agency purchases the pollution sensitive area, such as riparian zone, and prohibit locations of point and non-point sources. Many studies have reported that this new policy is more economical in drinking water supply than the conventional one. However, it is very difficult to determine location and size of the pollution sensitive zone in the watershed. In this paper, we presented the scientific criteria for the priority of the pollution sensitive zone, along with a case study of the upstream watershed of the Paldang Reservoir, Han River. This study includes applications of the analytical hierarchy process(AHP) and a watershed-based land prioritization(WLP) model. After major criteria affecting water quality were selected, the AHP and geographic analysis were performed. The WLP model allowed us to include both quantity and quality criteria, using AHP as the multi-criteria method in making decision and reflecting local characteristics and various needs. By adding a travel-time function, which represents the prototype effectively, the results secured adaptability and scientific objectivity as well. As such, the WLP model appeared to provide reasonable criteria in determining the prioritization of land acquisition. If the tested data are used with a validated travel-time and AHP method is applied after further discussion among experts in such field, highly reliable results can be obtained.

• Journal of Korean Society for Quality Management
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• v.40 no.3
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• pp.306-315
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• 2012

Purpose: To ensure good quality munitions, we require quantitative risk management and optimal risk management of system characteristics. Methods: Failure mode and effects analysis (FMEA) is a widely used technique to assess or to improve reliability of products at early stage of design and development. Traditionally, the prioritization of failures for corrective actions is performed by developing a risk priority number (RPN). Results: This paper reestablishes an effective methodology for prioritization of failure modes in FMEA procedure. Revised evaluation criteria of RPN are devised. Conclusion: To verify the proposed methodology, it is applied to RPN evaluation for K21 infantry combat vehicle.

• Proceedings of the Korean Society for Quality Management Conference
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• 2007.04a
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• pp.59-63
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• 2007

Customers have the various needs and personalities and try to get them. The behaviour of buying products, one of the highlight things, is the most general phenomenon of filling up their desires, and even these types are eventually personalized. Also there are various criteria for selecting it and also those are to be determined by the customers' own personalities. Mostly customers show the more attractive behaviours for those products which are more attractive to them, and for carefully buying them they use various paths. The criteria to buy the products are the mostly generalized things such as price, design, size, weight, trend, and so on, and it can be affected by the specifics of the products. But it is not definitely unimportant to consider the personality. Customers have the unusual personality for the product which is more attractive to them, and then for the unattractive, they only show the unclear criteria or specifics. The existing studies are focused on the product itself, and then they just show the results related to the specifics of the products, but it could be considered a case that the customers could think some products classified into the highly involvement products would be the lower involvement ones. Upon this, for same products if the customers show some differences of information(relating to the degree of involvement), I am going to figure it out by using AHP that what the criteria to buy is. In this study, with the computer products which are considered as the highly involvement products, I will select two groups showing the differences of awareness of the products, and then figure out the selecting criteria.

• Journal of Korean Society for Quality Management
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• v.52 no.1
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• pp.77-93
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• 2024

Purpose: The purpose of this study is to examine machine learning use cases in manufacturing companies from a digital quality management (DQM) perspective and to analyze and present machine learning research patterns from a quality management perspective. Methods: This study was conducted based on systematic literature review methodology. A comprehensive and systematic review was conducted on manufacturing papers covering the overall quality management process from 2015 to 2022. A total of 3 research questions were established according to the goal of the study, and a total of 5 literature selection criteria were set, based on which approximately 110 research papers were selected. Based on the selected papers, machine learning research patterns according to quality management were analyzed. Results: The results of this study are as follows. Among quality management activities, it can be seen that research on the use of machine learning technology is being most actively conducted in relation to quality defect analysis. It suggests that research on the use of NN-based algorithms is taking place most actively compared to other machine learning methods across quality management activities. Lastly, this study suggests that the unique characteristics of each machine learning algorithm should be considered for efficient and effective quality management in the manufacturing industry. Conclusion: This study is significant in that it presents machine learning research trends from an industrial perspective from a digital quality management perspective and lays the foundation for presenting optimal machine learning algorithms in future quality management activities.

• Journal of Digital Convergence
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• v.16 no.5
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• pp.239-245
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• 2018

So far, various researches have been conducted on evaluation of e-learning software, but subjective evaluation criteria are formed according to the classification presented from the viewpoint of the researcher rather than systematized form according to related standards. In addition, standards for software evaluation are continuously being supplemented for practical use, so it is urgent to establish evaluation bases by establishing evaluation criteria. Therefore, in order to establish the quality evaluation standard of e-learning software, this study analyzes the quality requirements of e-learning software based on the usability system among the quality characteristics of ISO/IEC 25000 series. This evaluation standard is distinguished by the fact that the evaluation standard of e-learning software that reflects the latest trend of related standardization has been established and practical utilization has been improved. It can be used effectively for quality evaluation and certification of e-learning software in the future.

• Journal of Korean Society for Quality Management
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• v.26 no.4
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• pp.29-50
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• 1998

The purpose of this study is to critically review the previous research on the measurement of service quality, and to present future research directions on hotel service quality measurement as follows: 1. As Carman(1990) shows in his study, items of quality measurement should be developed to be fit for the measurement of hotel service quality. 2. To evaluate the service quality of a hotel, measuring three divisions(Room, F&B and Others) separately, then combining them would be the best model. 3. Researches to identify the various dimensions of hotel service quality are needed. 4. In measuring hotel service quality, guests should be classified according to various criteria. 5. To measure the hotel service quality, SERVPERF model might be more a, pp.opriate due to the small number of items to be answered. 6. In hotel industry, researches to identify causal pths between customer satisfaction and service quality are needed. 7. We need to develop alternative scales for the measurement of hotel service quality.

• International Journal of Highway Engineering
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• v.20 no.2
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• pp.35-44
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• 2018

PURPOSES : The purpose of this research is to analyze the characteristics of panels that affect the evaluating results of riding quality and to evaluate the appropriateness of roughness management criteria based on ride comfort satisfaction. METHODS : In order to analyze the influence of panel characteristics of riding quality, 33 panels, consisting of civilians and experts, were selected. Also, considering the roughness distribution of the expressway, 35 sections with MRI ranging from 1.17 m/km to 4.65 m/km were selected. Each panel boarded a passenger car and evaluated the riding quality with grades from 0 to 10, and assessed whether it was satisfied or not. After removing outlier results using a box plot technique, 964 results were analyzed. An ANOVA was conducted to evaluate the effects of panel expertise, age, driving experience, vehicle ownership, and gender on the evaluation results. In addition, by using the receiver operating characteristics (ROC) curve, the MRI value, which can most accurately evaluate the satisfaction with riding quality, was derived. Then, the compatibility of MRI was evaluated using AUC as a criterion to assess whether the riding quality was satisfactory. RESULTS : Only the age of the panel participants were found to have an effect on the riding quality satisfaction. It was found that satisfaction with riding quality and MRI are strongly correlated. The satisfaction rate of roughness management criteria on new (MRI 1.6 m/km) and maintenance (MRI 3.0 m/km) expressways were 95% and 53%, respectively. As a result of evaluating the roughness management criteria by using the ROC curve, it was found that the accuracy of satisfaction was the highest at MRI 3.1-3.2 m/km. In addition, the AUC of the MRI was about 0.8, indicating that the MRI was an appropriate index for evaluating the riding quality satisfaction. CONCLUSIONS : Based on the results, the distribution of the panels' age should be considered when panel rating is conducted. From the results of the ROC curve, MRI of 3.0 m/km, which is a criterion of roughness management on maintenance expressways, is considered as appropriate.

• Quality Improvement in Health Care
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• v.30 no.1
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• pp.33-43
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• 2024

Purpose:The acute hospital accreditation program launched in South Korea has shown positive effects on safety culture and quality of care. However, relative weights have not yet been investigated for accreditation criteria with a hierarchical structure. This study aimed to derive the relative weights of acute-care hospital accreditation criteria. Methods: We conducted an online survey using the analytic hierarchy process (AHP) technique to assess the validity, importance, and urgency of acute hospital accreditation criteria. The AHP online survey link was distributed in November 2022 after obtaining informed consent from 10 experts in hospital accreditation. Results: 'Basic value system' ranked highest, while 'patient care system' ranked second in terms of validity, importance, and urgency. 'Performance management system' had the lowest validity and urgency, while 'organizational management system' carried the lowest importance. Within the 'patient care system' domain, 'surgery and anesthesia sedation management' scored highest in validity and importance, and 'patient care' scored highest in urgency. 'Care delivery system and evaluation' received the lowest scores for all three aspects. In the 'organizational management system' domain, infection control ranked highest in terms of validity, importance, and urgency. The lowest validity was observed for 'management and organizational operation' and the lowest importance and urgency were noted for 'human resource management'. Conclusion: The weights for validity, importance, and urgency, as shown in each domain and chapter, and the number of measurable elements included, are largely inconsistent. This study will contribute to the development of the structure and scientific improvement of accreditation standards.

• Natural Product Sciences
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• v.10 no.4
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• pp.141-151
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• 2004

Platycodi Radix, as one of the most important traditional oriental materia medica, is utilized frequently in clinical practice and dietary in China, Korea, and Japan. To evaluate definitely the quality of Platycodi Radix, and provide scientific data for commodity circulation, new product development and clinical application of Platycodi Radix, we summarized its medical history, application status, chemical compositions, bioactivities, cultivation, international circulation, quality evaluation, dosage and safety, and brought forward some constructive suggestions on further establishment of international criteria for quality control of Platycodon grandiflorum.

• IE interfaces
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• v.14 no.4
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• pp.409-420
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• 2001

In this paper, We study the development of Quality Competitiveness Assessment System(QCAS), which is a computer software developed to support the assessment criteria. It, first, describes the structure of the assessment criteria and the quality competitiveness model developed for promoting quality management. QCAS is then further explained by delineating its design, functional characteristics, and feedback from the experts. A systematic procedure is also proposed for possible application of QCAS in real world situations. Finally, This research propose a systematic procedure that can be used to apply QCAS in setting up a long-term plan for continuous quality improvement.