• 한국조사연구학회:학술대회논문집
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• 한국조사연구학회 2000년도 춘계학술대회 조사연구의 방법론적 쟁점
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• pp.117-135
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• 2000

구조 조정을 거치면서 한국의 기업들은 고용관계의 구조와 관행에서 현저한 변화를 보이고 있다. 하지만 이러한 변화의 실상과 내용에 대한 정보의 결여로 인해 정책 당국자들은 올바른 사업장 단위의 고용관계 정책 입안에 애로를 겪고 있다. 정확한 현실 진단과 효율적 정책 입안을 위해 기업단위의 고용관계, 고용 및 인적자원 경영관행에 대한 정확한 실태 및 변화추세 파악이 필요하다. 이 논문은 고용관계 패널조사의 필요성과 아울러 그 조사방법에 대한 함의를 얻기 위해 주요 선진 국가들에서 80년대부터 실시한 사업장 단위 고용관계 패널조사의 경험들을 검토하고, 이에 기초하여 한국 현실에 적합한 사업장 단위 노사관계 패널조사의 의미와 방향을 모색한다. 특히 패널 조사의 특성과 관련된 조사방법상의 문제점들이 집중적으로 논의된다.

• 한국항공운항학회:학술대회논문집
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• 한국항공운항학회 2015년도 추계학술대회
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• pp.198-211
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• 2015

Aviation industry, which is highly dependent on human resources, emphasizes airline's human resources management and performance check because quality of services provided to customers is closely related to airline's employees. Because roles of cabin crews take a significant portion of services provided to customers, airlines and cabin crews represent an inseparable relationship. Attitudes of cabin crews who plays the role of facing and dealing with customers directly in the process of providing flight related services are an essential factor that determines an image of an airline and actually have significant impact on the performance as well. By increasing performance satisfaction of cabin crews, organizational loyalty can be strengthened and such successful human resources management could have a positive effect on increasing customer satisfaction as well as revenues. From corporate's perspective, performance satisfaction of an employee is a crucial factor that decides the quality of service provided to customers that supports employee retention as well as client retention. This can eventually lead to organization loyalty that can positively affect overall work performance. Thus if corporates put efforts in and invests to improve and develop favorable attitudes and service quality within employees, performance satisfaction and organizational goals will be more effectively achieved.

• 한국조사연구학회지:조사연구
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• 제1권2호
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• pp.117-135
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• 2000

구조 조정을 거치면서 한국의 기업들은 고용관계의 구조와 관행에서 현저한 변화를 보이고 있다. 하지만 이러한 변화의 실상과 내용에 대한 정보의 결여로 인해 정책 당국자들은 올바른 사업장 단위의 고용관계 정책 입안에 애로를 겪고 있다. 정확한 현실 진단과 효율적 정책 입안을 위해 기업 단위의 고용관계, 고용 및 인적자원 경영관행에 대한 정확한 실태 및 변화추세 파악이 필요하다. 이 논문은 고용관계 패널조사의 필요성과 아울러 그 조사방법에 대한 함의를 얻기 위해 주요 선진 국가들에서 80년대부터 실시한 사업장 단위 고용관계 패널조사의 경험들을 검토하고, 이에 기초하여 한국 현실에 적합한 사업장 단위 노사관계 패널조사의 의미와 방향을 모색한다. 특히 패널 조사의 특성과 관련된 조사방법상의 문제점들이 집중적으로 논의된다.

• Asian Journal of Business Environment
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• 제5권4호
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• pp.29-35
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• 2015

Purpose - This study intended to identify how resilience and character strength among employees are influenced by employment instability and the negative impact it could have on job satisfaction and psychological wellbeing. Research design, data, and methodology - This study hypothesizes that employment instability will have a negative effect on resilience and character strength, but resilience and character strength will have a positive effect on job satisfaction and psychological wellbeing. A total of 150 valid questionnaires were collected and utilized for analysis. Results - Employment instability was found to have a negative impact not only on job satisfaction and psychological wellbeing but also on employee resilience and character strength. Conclusion - The results suggest that along with the necessity for a strategic approach at the corporate level, enterprises should also acknowledge employee failures and support them in job situations. They should create a positive work environment and a structure of empowerment, interesting jobs, and a positive organizational culture to build various systems and the ability to enhance self-esteem and stamina in order to reinforce character strength.

• 동아시아경상학회지
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• 제10권4호
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• pp.19-28
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• 2022

Purpose - The current study will provide a cause-effect explanation that will reinforce the existing perception that effective communication fosters organizational communication. The findings will also empower organizations with information on why they must polish their communication strategies. Research design, Data, and methodology - This study has collected numerous textual datasets through 'Qualitative Content Approach' (QCA). The author of this research had a responsibility to develop comprehensible methods for categorizing and drawing inferences from raw data in addition to data collecting tactics that may effectively solicit representations. Result - The current study ultimately concludes that effective communication is the most cost-effective tool for motivating employees. Two-way organization communication allows employees to communicate the hardships they encounter in their job. The result of this is adjustments that are geared towards eliminating work-related challenges. Total four suggestions exist for practitioners in the main texts on 'Results' section. Conclusion - According to theoretical research, organizational commitment is anchored on the ability of an organization's leadership to communicate the organization's values to lower-level employees. Moreover, the findings reiterate the importance of creating leadership systems that embody an organization's core values. Communication systems that engender this ensure that management discloses the rationale for their business and corporate strategies to employees.

• 동아시아경상학회지
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• 제9권2호
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• pp.21-30
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• 2021

Purpose -The purpose of this paper is to advance the understanding of affective commitment in employees of Korean companies' subsidiaries in Mexico. Specifically, we study the moderating effects of cultural orientation on the relationship between perceived corporate social responsibility (CSR) and affective commitment among these Mexican employees. Research design and methodology - This study was designed to explore the impact of perceived CSR on affective commitment and the moderating roles of collectivism and power distance on the employer-employee relationship. We applied hierarchical regression to survey data collected from 296 employees working for Korean company subsidiaries in Mexico to examine the proposed hypotheses. Results - The results show a significant positive effect from perceived CSR on affective commitment. In addition, this study confirms a positive moderating effect from collectivism and a negative moderating impact from power distance on the relationship between perceived CSR and affective commitment. Conclusions - Drawing upon social identity theory, this study found that Mexican employees' perceptions of their company's CSR and their own cultural value orientations influence affective commitment to the organization. This study extends the understanding of perceived CSR and affective commitment, and particularly demonstrates that the relationship between perceived CSR and affective commitment is influenced by employee collectivistic and power distance orientation.

• 아태비즈니스연구
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• 제12권4호
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• pp.241-251
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• 2021

Purpose - Drawing on the content-process approach, this study examines the effect of employees' perceived utility of education and training in small and medium enterprises (SMEs) on their satisfaction. In addition, this study investigates how the human resource management department' activities moderate the relationship between employees' perceived utility of education and training and satisfaction. Design/methodology/approach - This study predicts the positive relationship between employees' perceived utility of education and training and satisfaction, and HR activities strengthens this positive relationship. To test these hypotheses, this study utilized Human Capital Corporate Panel (HCCP) datasets, especially 2017 data at the individual level. The number of the final sample is 425 for the test. Moreover, this study used the hierarchical regression model with SPSS. Finding - As predicted, the analytical results with the hierarchical regression model showed that employees' percieved utility of education and training and satisfaction were positively related. In addition, HR activities strengthened this relationship between employees' percieved utility of education and training and satisfaction. Research implications or Originality - This study will provide academic and practical implications for future research on human resource development, especially SMEs by deepening an understanding of the important factors in order to increase employees' satisfaction of education and training. the number of viewers is found in most American films released in Korea.

• 4차산업연구
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• 제2권1호
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• pp.19-32
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• 2022

Purpose - As new technologies that have led the 4th industrial revolution spread after the COVID-19 pandemic, the business crisis of existing financial institutions and the threat of employee jobs are growing, especially in the financial sector. The purpose of this study is to propose a human-technology convergence curriculum for creating high value-added in financial institutions and upskilling financial manpower. Research design, data, and methodology - In this study, a curriculum was designed to strengthen job competency for Private Bankers, high-quality employees of a bank dealing with high-net-worth owners. The focus of the design is that learners acquire skills to use robo-advisors as a tool and supplement artificial intelligence ethics. Result - The curriculum is organized into a total of 16 classes, and the main contents are changes in the financial environment and financial consumers, the core technology of robo-advisors and AI ethics, and establishment and evaluation of hyper-personalized asset management strategies using robo-advisors. To achieve the educational goal, two evaluations are performed to derive individual tasks and team project results. Conclusion - Human-centered upskilling convergence education will contribute to improving employee value and expanding corporate high value-added business areas by utilizing new technologies as tools. It is expected that the development and application of convergence curriculum in various fields will continue to be advanced in the future.

• 한국IT서비스학회지
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• 제18권5호
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• pp.133-153
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• 2019

The application of mindfulness is increasing in corporation for business innovation. However, the influence of mindfulness has not been confirmed for employee in detail. Mindfulness is the awareness that arises from paying attention in the present. We often experience uncertainty abounds about what the information technology is, how well it works in the process of using information technology. According to the definition of mindfulness, mindfulness can deepen employee's thoughts and understanding of information technology and will provide a clue to the solution of the issue. This study focusses on impact of mindfulness on IT usage behavior, particularly on IT continuance usage. Research question of this study is whether mindfulness impact perceived factors related to IT continuance usage. The study of relationship between IT and mindfulness will have meaningful results because both IT and Mindfulness are aimed at corporate innovation. Based on most recent theory in IT continuance usage, called by Decomposed Expectation-Disconfirmation Model, we established hypotheses and examined the impact of mindfulness on perceived factors in process of IT continuance usage. For empirical analysis, we collected 303 employee samples and conducted Structural Equation Modeling for path analysis. We showed that mindfulness has a positive impact on perceived usefulness, usability and usefulness confirmation, usability confirmation. We also confirmed that antecedent of satisfaction is perceived usefulness, perceived usability and usefulness confirmation, usability confirmation, and satisfaction is the cause of IT continuance usage. We suggested academic and practical implication based on empirical analysis results. In academic perspective, we found the role of mindfulness in process of IT continuance usage. From practical point of view, we suggest to use of mindfulness program for IT continuance usage in corporation.

• 한국콘텐츠학회논문지
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• 제14권10호
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• pp.247-254
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• 2014

본 연구의 목적은 기업의 사회적 책임이 호텔 종사원의 조직신뢰 및 직업존중감에 미치는 영향을 분석하는데 있다. 이론적 배경을 토대로 세 개의 가설을 설정하였으며 회귀분석과 AMOS로 검증하였다. 분석결과 첫째, 윤리적 책임과 기부적 책임정도가 높을 수록 조직신뢰에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, CSR과 직업존중감과의 관계에서, 기부적 책임은 내재적 가치에, 경제적 책임은 사회적 평판에 영향을 미치는 요인으로 나타났다. 셋째, 조직신뢰와 직업존중감과의 관계에서, 조직신뢰는 내재적 가치와 사회적 평판에 유의미한 영향관계가 있음을 확인하였다. 요약하면, 호텔의 CSR중 기부적 책임이 종사원들의 조직신뢰와 직업존중감에 직간접적 영향을 미치는 핵심요인으로, 적극적 자선활동과 판매액의 일정부분을 사회에 환원함으로써 종사원의 긍정적 태도를 유도할 수 있다. 따라서 호텔은 일관된 사회적 책임활동으로 종사원들의 조직신뢰를 향상시키고 직업존중감을 높일 수 있는 정책을 시행해야 할 것이다.