• Journal of the Korean Society for information Management
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• v.19 no.4
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• pp.214-231
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• 2002

This paper describes recent developments and trends of digital reference services. A brief overview of selected research on issues surrounding digital reference service is provided. It also discusses how technological developments in libraries have led to the emergence of new service paradigms. This paper briefly reviews reference and information services provided by libraries, those from publishers, those provided by experts, and those where users need to conduct a search and find information through the web. The current trend shows that the cooperative model is increasingly popular. Some projects on collaborative digital reference services(CDRS) are introduced. Librarians will need to continue analyzing the need for cooperative work in the reference service in a digital environment.

• Journal of the Korean Society for Library and Information Science
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• v.46 no.1
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• pp.119-139
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• 2012

Due to the inferior condition of local library reference service, an air of indifference about users, and the increase in Internet resources, cooperative reference service in domestic libraries tend to be stagnant. The increase in Internet resources was reconsidered, aside from traditional library reference service, based on question and answer service. It shed new light on the importance of indirect service, which is focused on reliable knowledge base construction. This study analyzed cooperative reference service, which is managed by the Japanese Diet library that pursued indirect service contrary to ours. Based on that, it suggested a new takeoff possibility for Korean cooperative reference service.

• Proceedings of the Korea Contents Association Conference
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• 2007.11a
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• pp.421-425
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• 2007

The exponential increase of digital contents brought about the e-Challenge crisis to the librarians. How can all the e-resources be managed effectively? How can we detect all the broken links? How can we assist the users to the right resources? This paper concentrates on building CLICK(Cooperative Link Center in KOREA) as a knowledge compass by collecting diverse science & technology information and creating tight coupled links between information resources for reference linking and providing users with the optimal route for the resource per user. If the publishers, Abstract & Index DB, Searching Portal, Electronic Libraries, Full-text DB and Aggregator can be linked by using a standardized way through a CLICK, the service channels can be diversified. Users can select the channels without rein under according to a use purpose and conditions.