• Title/Summary/Keyword: Convergence service industry

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Exploratory Analysis to Investigate the Process Effectiveness of IT Convergence based Service Industry Model (IT융합 서비스 산업 모델의 프로세스 효과성 탐색)

  • Han, Hyun-Soo;Moon, Tae-Eun
    • Journal of Information Technology Applications and Management
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    • v.19 no.4
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    • pp.227-242
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    • 2012
  • It is a daunting task to theorize the process effectiveness of IT convergence based service model. Despite the criticalness of investigating process enhancement impact of IT-convergence based service model, the theoretical research in this field is relatively scarce, possibly due to the too wide and comprehensiveness of research scope. In this vein, we conducted exploratory study to understand the contributional impact of IT convergence based service model on resolving service process limitations. We first identified five IT convergence based service models in the area of typical service industry, which include entertainment, learning, location based services, tourism, and healthcare. Our research model classified value creation factors of the IT convergence model in twofold. The one is defined as basic value creation factor of the IT convergence, which is treated as the second-order factor that consists of two first-order factors of mobile functionality and Internet with digital contents merging functionality. The other is defined as service process limitations resolving factor which are comprised with the two first-order factors of simultaneousity and perishability. Both the second-order factors are modeled, each respectively, with the two first-order factors in formative manner. Using PLS, empirical validation is executed to analyze each value creating factor's contribution impact on the relative advantage, as well as the mediating effect of basic value creation factor on resolving service process limitations. On the basis of the insights revealed from this paper, further theory building research could be elaborated in the area of IT convergence applications for service industry.

Convergence Security Provider Self-Conformity System (융합보안 공급자 자기 적합성 제도)

  • Baik, Namkyun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.15 no.2
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    • pp.53-61
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    • 2019
  • In this paper, we propose 'a self - conformance system of convergence security provider' to provide basic data for security and reliability of convergence industrial technology, system and service. It is difficult to evaluate convergence security systems, limited to information and communication service providers, unable to check convergence security items, burden of submission documents, difficulty in measuring convergence security service level and we will summarize product and service-based requirements that can be integrated and systematically measure the level of convergence security and define renewed life cycle-based convergence security information and content security and assurance requirements. On the basis of this, each convergence security company declares conformity with the standard itself without the certification of the certification body, and introduces the provider conformity certification system which can manufacture and sell. This will enable the company to strengthen its competitiveness through timely launch and implementation of products and services and cost reduction.

A Framework for Creating Inter-Industry Service Models in the Convergence Era (융합 서비스 모델 개발 방법론 및 체계 연구)

  • Kwon, Hyeog-In;Ryu, Gui-Jin;Joo, Hi-Yeob;Kim, Man-Jin
    • Asia pacific journal of information systems
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    • v.21 no.1
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    • pp.81-101
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    • 2011
  • In today's rapidly changing and increasingly competitive business environment, new product development in tune with market trends in a timely manner has been a matter of the utmost concern for all enterprises. Indeed, developing a sustainable new business has been a top priority for not only business enterprises, but also for the government policy makers accountable for the health of Its national economy as well as for decision makers in what type of organizations. Further, for a soft landing of new businesses, building a government-initiated industry base has been claimed to be necessary as a way to effectively boost corporate activities. However, the existing methodology in new service and new product development is not suitable for nurturing industry, because it is mainly focused on the research and development of corporate business activities instead of new product development. The approach for developing new business is based on 'innovation' and 'convergence.' Yet, the convergence among technologies, supplies, businesses and industries is believed to be more effective than innovation alone as a way to gain momentum. Therefore, it has become more important than ever to study a new methodology based on convergence in industrial quality new product development (NPD) and new service development (NDS). In this research, therefore, we reviewed any restrictions in the existing new product and new service development methodology and the existing business model development methodology. In doing so, we conducted industry standard collaboration analysis on a new service model development methodology in the private sector and the public sector. This approach is fundamentally different from the existing one in that ours focuses on new business development under private management. The suggested framework can be categorized into industry level and service level. First, in the industry level, we define new business opportunities In occurrence of convergence between businesses. For this, we analyze the existing industry at the industry level to identify the opportunities in a market and its business attractiveness, based on which the convergence industry is formulated. Also, through the analysis of environment and market opportunity at the industry level. we can trace how different industries are lined to one another so as to extend the result of the study to develop better insights into industry expansion and new industry emergence. After then, in the service level, we elicit the service for the defined new business, which is composed of private service and supporting service for nurturing industry. Private service includes 3steps: plan-design-do; supporting service for nurturing industry has 4 steps: selection-make environment- business preparation-do and see. The existing methodology focuses on mainly securing business competitiveness, building a business model for success, and offering new services based on the core competence of companies. This suggested methodology, on other hand, suggests the necessity of service development, when new business opportunities arise, in relation to the opportunity analysis of supporting service based on the clear understanding of new business supporting infrastructure optimization. Meanwhile, we have performed case studies on the printing and publishing field with the restrict procedure and development system to assure the feasibility and practical application. Even though the printing and publishing industry is considered a typical knowledge convergence industry, it is also known as a low-demand and low-value industry in Korea. For this reason, we apply the new methodology and suggest the direction and the possibility of how the printing and publishing industry can be transformed as a core dynamic force for new growth. Then, we suggest the base composition service for industry promotion(public) and business opportunities for private's profitability(private).

Effect of social support on the organizational commitment and the service quality of the labors in the convergence service industry (사회적지원이 융복합서비스산업 종사자의 조직몰입과 서비스품질에 미치는 영향)

  • Lee, Ja-Hyun;Yang, Hae-Sool
    • Journal of Digital Convergence
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    • v.14 no.10
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    • pp.129-136
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    • 2016
  • This study aims to explore the influence of the social support services that have an effect on the organizational commitment and service quality of the labors working in the convergence service industry. Data for this study were collected from 233 labors working in the convergence service industry;20 smaller businesses located in Seoul and the metropolitan area. Structural equation modeling analysis method was performed for analyzing key data. As a study result, support of seniors and colleague, which is regarded as the variable of social support, had a significant positive effect on organizational commitment of the labors working in the convergence service industry. It also had a significant positive effect on the service quality that organizational commitment went through the support of the seniors and colleagues. I discussed theoretical and empirical implications with these findings and described the future research.

Analysis on Determinant Affecting Open Innovation of Korean ICT Service Industry : Focusing on Network Service (한국 ICT서비스산업의 개방형 혁신에 영향을 미치는 요소 분석 : 네트워크 서비스를 중심으로)

  • Kim, Eung-Do;Kim, Hongbum;Bae, Khee-Su
    • Korean Management Science Review
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    • v.32 no.4
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    • pp.175-192
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    • 2015
  • Due to the emergence of open innovation driven by development of network service technologies and convergence in ICT service industry, It is necessary for ICT service firms to examine their capabilities for open innovation. The purpose of this paper is to empirically examine determinants affecting open innovation in Korean ICT service industry. In order to analyze, this paper uses logistic and multiple regression models based on survey data of Korean ICT service firms. Estimation results show that external network for collaboration is positive on the technological innovation activity regardless of the innovation type. Specifically, user networks are significant in all types of technology innovation, revealing that it is important to innovation activities of the ICT service firms.

Effects of Emotional/Primal Leadership on Job Satisfaction and Organizational Commitment through Mediating Role of Organizational Culture in the Food Service Industry (외식서비스산업에서 조직문화의 매개역할을 통한 감성리더십이 직무만족도와 조직몰입에 미치는 영향)

  • Kang, Kyu-Chul;Oh, Young-ho
    • Journal of the Korea Convergence Society
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    • v.8 no.7
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    • pp.245-251
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    • 2017
  • The environment of the food service industry is becoming increasingly complicated and unpredictable as modernization and industrialization become more and more common. Moreover, the development of the food service industry is rapidly changing due to the convergence of the inter-industry services. In this study, based on the high reliance on the human resources of the food service industry, it investigates relations of each component as integrated view through leadership, organizational performance, and organizational culture. In particular, the relationship between emotional/primal leadership and organizational performance(as job satisfaction and organizational commitment) was verified through mediating effects of organizational culture. The results of this study will provide an integrated perspective on the understanding and development of the food service industry structure, which requires the importance of human relations, and will help convergent thinking among various service industries.

A Preliminary Study on Promoting Policy for New IT Convergence Industry based on Brain Science (뇌과학 기반의 IT융합 신산업 육성에 관한 탐색적 연구)

  • Noh, Kyoo-Sung;Ju, Seong-Hwan
    • Journal of Digital Convergence
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    • v.10 no.5
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    • pp.199-206
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    • 2012
  • The New IT industry based on Brain Science, a new industry combined with brain science and IT, will develop new IT services based on Brain Science. And this industry will become the new growth engine industry. This study examines the vision/strategies of policy for the New IT Convergence Industry based on Brain Science. Therefore this article's purposes are below; first, structuring the ecosystem for New IT industry based on Brain Science, second, classifying the service types of this industry, and last, suggesting of promotion policy for this industry.

Development of Real-time Environment Monitoring System Using 3G Integrated Environmental Sensors Based on AWS (AWS기반 3G 통합환경센서 모듈을 이용한 실시간 환경 모니터링 시스템 개발)

  • Chun, Seung-Man;Lee, Seung-Jun;Yun, Jang-Kyu;Suk, Soo-Young
    • IEMEK Journal of Embedded Systems and Applications
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    • v.13 no.2
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    • pp.101-107
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    • 2018
  • As indoor pollutants such as carbon dioxide and dust mainly affect the respiratory and circulatory systems, there is an increasing need for real-time indoor / outdoor environmental monitoring. In this paper, we have developed a real - time environmental monitoring system using the cloud-based 3G integrated environmental sensor module for environmental monitoring. A highly reliable environmental information monitoring system requires various IT technologies such as infrastructure (server, commercial software, etc.), service application software, security, and authentication. A real-time environment monitoring system based on cloud service that can provide reliable service satisfying these configuration requirements is proposed and implemented. It is expected that this system can be applied to various technologies such as indoor automatic window opening/closing system based on the Internet.

Tracking Convergence of Manufacturing and Service Sectors Toward i-fashion: A Case of Korea (i-fashion을 향한 제조업과 서비스업의 융합: 한국사례중심으로)

  • Kim, Jun Mo;Lim, Sung Uk
    • Journal of Korean Society for Quality Management
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    • v.49 no.4
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    • pp.641-654
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    • 2021
  • Purpose: One distinctive trend in the recent industrial and technological development has been the change in the structures of industries brought by information technology, boosting the productivity of different sectors. This relation has clearly opened a path for the fourth industrial revolution to reform numerous industrial sectors, including i-fashion sectors. Therefore, in this research, we would like to present the direction of the direction policy for the fusion of the manufacturing industry and the service industry of i-fashion. Methods: In this study, an empirical time series data analysis of machinery investment efficiency and capital investment efficiency of 43 industrial sectors in manufacturing and service was conducted to show their potential and ongoing convergence toward i-fashion. Results: Most impressive as a finding in this research was that those sectors previously underinvested due to a combination of technological and financial reasons found an exit for growth. In textile and apparel sectors, that could be the i-fashion. Conclusion: One strong implication of this study is that sectoral level convergence based on technology and industry is occurring, and i-fashion is one of the industrial convergence case to be observed.

A Framework for Design and Evaluation of Robot Industry Business Model based on Cloud Services in an Aging Society (고령화 사회에서 클라우드 서비스 기반 로봇산업 비즈니스 모델의 설계 및 평가를 위한 프레임워크)

  • Jeon, Hangoo;Seo, Kwang-Kyu
    • Journal of Digital Convergence
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    • v.11 no.1
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    • pp.441-446
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    • 2013
  • It is expected to change for convergence robotic services according to emergence new communication technologies and cloud computing, etc. Robot industry is evaluated the biggest filed that is possibility to convergence of new IT technology. This paper presents a design framework for robot industry business model on cloud services through the cloud computing and environment of robot industry, features and provide valuable of cloud-based robot service, analysis of customer needs and value chain in the market in an aging society. In addition, we describe the evolution path of the proposed business model in terms of technology development and market. This study is expected to help that cloud and robot services companies when establishing new service model development and marketing strategy.