• Title/Summary/Keyword: Context-based Service

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Exploring Control Mechanisms in BPO (Business Process Outsourcing) Arrangement by Korean Conglomerate: Resource Dependency Perspective (재벌기업의 BPO 통제 메커니즘에 관한 탐색적 연구: 자원 의존성 관점에서)

  • Kim, Gyeung-Min;Kim, Hyang-Bin
    • Information Systems Review
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    • v.9 no.3
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    • pp.67-82
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    • 2007
  • The myth about BPO is: since firms do not want to continue to control the business process, they outsourced it to the external provider. Therefore, there is no need for controlling the outsourced process. Based on resource dependency theory, this study explores control mechanism used in BPO context. The overall approach of this study is qualitative, inductive and exploratory. First, a generic framework on the control structure is derived from extant literature, which includes outcome/process control, IS and social control. This framework is applied to a Korean BPO case. This study has found that the hybrid control structure consisting of behavior, outcome and social control mechanisms are effective for BPO success. As outsourcing grows rapidly and IS functions become smaller, the business struggles to redefine its IS capability. This research proposes setting up proper control mechanism between user and BPO service provider as new IS capability that business should focus on; and provides guidelines for managers in development of new IS capability.

ESTIMATION OF DUCTILE FRACTURE BEHAVIOR INCORPORATING MATERIAL ANISOTROPY

  • Choi, Shin-Beom;Lee, Dock-Jin;Jeong, Jae-Uk;Chang, Yoon-Suk;Kim, Min-Chul;Lee, Bong-Sang
    • Nuclear Engineering and Technology
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    • v.44 no.7
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    • pp.791-798
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    • 2012
  • Since standardized fracture test specimens cannot be easily extracted from in-service components, several alternative fracture toughness test methods have been proposed to characterize the deformation and fracture resistance of materials. One of the more promising alternatives is the local approach employing the SP(Small Punch) testing technique. However, this process has several limitations such as a lack of anisotropic yield potential and tediousness in the damage parameter calibration process. The present paper investigates estimation of ductile fracture resistance(J-R) curve by FE(Finite Element) analyses using an anisotropic damage model and enhanced calibration procedure. In this context, specific tensile tests to quantify plastic strain ratios were carried out and SP test data were obtained from the previous research. Also, damage parameters constituting the Gurson-Tvergaard-Needleman model in conjunction with Hill's 48 yield criterion were calibrated for a typical nuclear reactor material through a genetic algorithm. Finally, the J-R curve of a standard compact tension specimen was predicted by further detailed FE analyses employing the calibrated damage parameters. It showed a lower fracture resistance of the specimen material than that based on the isotropic yield criterion. Therefore, a more realistic J-R curve of a reactor material can be obtained effectively from the proposed methodology by taking into account a reduced load-carrying capacity due to anisotropy.

A Study on the Accelerated Life Test of Rubber Specimens by using Stress Relaxation (응력완화를 이용한 고무시편의 가속수명시험 연구)

  • Lee, Su-Yeong;You, Ji Hye;Lee, Yong-Sung;Kim, Hong Seok;Cheong, Seong-Kyun;Shin, Ki-Hoon
    • Journal of the Korean Society of Safety
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    • v.31 no.1
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    • pp.19-24
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    • 2016
  • Rubber parts are widely used in many applications such as dampers, shock absorbers, and seals used in railway and automotive industries. Much research has thus far been conducted on property estimation and life prediction of rubber parts. To predict the service life of rubber parts at room temperature, most prior work adopts the well-known Arrhenius model that needs the accelerated life test in high-temperature conditions. However, they may not reflect the actual conditions of use that rubber parts are usually used under a specific strain condition during long period of time. In this context, we propose a method for the life prediction of rubber parts in actual conditions of use. The proposed method is based on the accelerated life test using stress relaxation during which three relatively high elongation percentages (100%, 200%, and 300%) are applied to the rubber specimens. Rubber specimens were prepared in accordance with KS M 6518 standard and three stress relaxation testers were fabricated for actual experiments. Finally, a inverse power model for life prediction was derived from experimental results. The predicted life was compared with the actual test life for validation.

Mathematics Teachers' Conceptions of Proof and Proof-Instruction (수학 교사의 증명과 증명 지도에 대한 인식 - 대학원에 재학 중인 교사를 중심으로 -)

  • Na, Gwisoo
    • Communications of Mathematical Education
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    • v.28 no.4
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    • pp.513-528
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    • 2014
  • This study is intended to examine 36 in-service secondary school mathematics teachers' conceptions of proof in the context of mathematics and mathematics education. The results suggest that almost teachers recognize the role as justification well but have the insufficient conceptions about another various roles of proof in mathematics. The results further suggest that many of teachers have vague concept-images in relation with the requirement of proof and recognize the insufficiency about the actual teaching of proof. Based on the results, implications for revision of mathematics curriculum and mathematics teacher education are discussed.

The Utility of State Public Library Standards for Planning and Evaluation: A Survey of Public Library Directors' Perceptions (공공도서관 계획과 평가에 있어서 도서관기준의 유용성: 미국 공공도서관장 인식조사를 중심으로)

  • Cha Mi-Kyeong
    • Journal of the Korean Society for Library and Information Science
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    • v.33 no.2
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    • pp.69-88
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    • 1999
  • Despite the continuous development and provisions of state public library standards there has been little research about how useful they are for what aspects of public library activities The purposes of the present study are 1) to understand, from the directors points of view the utility of state standards for planning and evaluation: and 2) to explore the types of factors, related to the directors' backgrounds and/or the library planning and evaluation contexts associated with the directors perceptions. Through a self-administered mail questionnaire, 1,198 public library directors in Kansas Texas and Wisconsin were surveyed. and 737 directors replied ($61.5\%$ response rate). The directors perceived the standards useful for both planning and evaluation. Public library directors viewed the collection and service standards as more useful than administration, staffing and facilities standards. Library size and community involvement were associated with the directors perceptions, yet the directors professional background, was not significantly related to his or her perceptions. The findings suggest that public library directors perceptions of the utility of state standards need to be understood within the library condition and Its community context. and the emphasis on community based public library planning and evaluation should continue to be employed in the standards.

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The Effects of Faculty Trustworthiness on Relational Factors: From the Service Distribution Perspective (서비스 유통 관점에서 교수 신뢰성이 관계적 요인에 미치는 영향)

  • Cho, Hyun-Jin
    • Journal of Distribution Science
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    • v.15 no.3
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    • pp.81-89
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    • 2017
  • Purpose - Universities are fostering the development of closer relationships with students due to the increase in competition among universities. Universities are placing greater emphasis on relationship quality as a source of competitive advantage. Thus relationship marketing has become an important strategic theme in higher education. The purpose of this study is to investigate the effects of faculty trustworthiness on relationship building process in the context of relationship marketing. For this study, faculty trustworthiness is divided into competence, benevolence, and integrity. And relationship development variables are composed of satisfaction, commitment, positive WOM, and negative WOM. Research design, data, and methodology - To empirically evaluate the proposed research model, this study was carried out using the survey with undergraduate students who were taking business courses. The 270 questionnaires were asked, and a total of 245 respondents provided complete and usable data. The sample consisted of 143 males(58.4%) and 102 females(41.6%). The variables of proposed model were measured on a 5-point Likert scale. The structural equation modeling analysis was used for the hypothesis test. Results - The overall fit of the model was acceptable(χ2=579.7(df=264, P=0.00), GFI=0.935, NFI=0.949, CFI=0.956, RMR=0.040). The results supported 6 hypotheses except for

    and

    . First, competence and benevolence were positively related to satisfaction, while integrity was not significant. A key result of the analysis was that benevolence has the strongest effect on satisfaction. Second, satisfaction had a positive impact on commitment and positive WOM but didn't significantly affect negative WOM. Third, commitment significantly enhanced positive WOM and reduced negative WOM. Conclusions - This study emphasizes the role of faculty trustworthiness based on a long-term relationship. And the findings suggest that the dimensions of faculty trustworthiness have differing effects on satisfaction. In particular, benevolence is found to be the most important factor. This study provides university managers with the following managerial implications. In order to increase the satisfaction of the students, university managers should focus on the faculty's competence and benevolence. Also, it is important that university managers take a relationship approach to maximize WOM effect.

A Study on the Effects of SNS Information Characteristics and SNS Site Characteristics on the Intention to Visit a Restaurant (SNS 정보특성과 사이트특성이 이용자의 외식업체 방문의도에 미치는 영향 연구)

  • Jung, Seon Mi;Kim, Young Hun
    • Culinary science and hospitality research
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    • v.21 no.1
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    • pp.159-173
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    • 2015
  • This study performed to examine the effects of the characteristics of SNS information, SNS site, and perceived usefulness of information on the visiting intention of SNS user in context of restaurant. Customers use SNS for navigation to find useful information and confirm the information about the destination they would like to visit. To achieve purpose of the current study, we developed a research model based on theoretical backgrounds and conducted a questionnaire survey targeting who is using SNS for searching a useful information. The results were as follow. 1) SNS information reliability, neutrality and amusement had a positive effect on the perceived usefulness of the information. 2) SNS site interaction, usage simplicity and reliability had a positive influence on the perceived usefulness of the information. 3) SNS user's perceived usefulness of the information had a positive effect on the perceived usefulness of the information.

Debt-Use Intention of Young Defaulters on the Theory of Reasoned Action (20·30대 채무불이행자의 부채사용의도 : 합리적 행동이론을 중심으로)

  • Kim, Mi-Ra;Kim, Hea-Seon
    • Journal of Families and Better Life
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    • v.29 no.6
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    • pp.9-25
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    • 2011
  • This study was performed to explore the factors that affect debt-use intention of young defaulters. In addition, this study compares three models that predict the intention to use debt by young defaulters: the theory of reasoned action and two variations of it. Specifically, this study proposes an extended theory of reasoned action by introducing Ao in place of the cognitive structure in the theory of reasoned action. In addition, this study proposes Ao as an independent variable that acts on BI rather than a dependent variable. Self-administered questionnaires were completed by 196 young defaulters attending a credit management education session held by the Credit Counseling & Recovery Service in Kwang-ju, Korea. Based on the study, the conclusions are as follows: the extended theory of reasoned action as proposed in this article most suitably explained the intention to use debt by young defaulters. It was also found that young defaulters were affected by attitudes toward debt, attitudes toward using debt, and subjective norms. It is therefore suggested that an attitudinal message would change the behavior effectively for young defaulters. The findings appeared to support the usefulness of the extended theory of reasoned action and the role of Ao as an independent variable as proposed in this article to explain the intention to use debt by young defaulters. These findings have an important theoretical meaning in that they modify two existing attitude theories in the context of consumer behavior.

Isobaric Vapor-Liquid Equilibrium of 1-propanol and Benzene System at Subatmospheric Pressures (일정압력하에서 1-propanol/benzene 계의 기-액 상평형)

  • Rho, Seon-Gyun;Kang, Choon-Hyoung
    • Korean Chemical Engineering Research
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    • v.56 no.2
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    • pp.222-228
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    • 2018
  • Benzene is one of the most widely used basic materials in the petrochemical industry. Generally, benzene exists as a mixture with alcohols rather than as a pure substance. Further, the alcohols-added mixtures usually exhibit an azeotropic composition. In this context, knowledge of the phase equilibrium behavior of the mixture is essential for its separation and purification. In this study, the vapor-liquid equilibrium data were measured in favor of a recirculating VLE apparatus under constant pressure for the 1 - propanol / benzene system. The measured vapor - liquid equilibrium data were also correlated by using the UNIQUAC and WILSON models and the thermodynamic consistency test based on the Gibbs/Duhem equation was followed. The results of the phase equilibrium experiment revealed RMSEs (Root Mean Square Error) and AADs (Average Absolute Deviation) of less than 0.05 for both models, indicating a good agreement between the experimental value and the calculated value. The results of the thermodynamic consistency test also confirmed through the residual term within ${\pm}0.2$.

A Statistical Approach for Extracting and Miming Relation between Concepts (개념간 관계의 추출과 명명을 위한 통계적 접근방법)

  • Kim Hee-soo;Choi Ikkyu;Kim Minkoo
    • The KIPS Transactions:PartB
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    • v.12B no.4 s.100
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    • pp.479-486
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    • 2005
  • The ontology was proposed to construct the logical basis of semantic web. Ontology represents domain knowledge in the formal form and it enables that machine understand domain knowledge and provide appropriate intelligent service for user request. However, the construction and the maintenance of ontology requires large amount of cost and human efforts. This paper proposes an automatic ontology construction method for defining relation between concepts in the documents. The Proposed method works as following steps. First we find concept pairs which compose association rule based on the concepts in domain specific documents. Next, we find pattern that describes the relation between concepts by clustering the context between two concepts composing association rule. Last, find generalized pattern name by clustering the clustered patterns. To verify the proposed method, we extract relation between concepts and evaluate the result using documents set provide by TREC(Text Retrieval Conference). The result shows that proposed method cant provide useful information that describes relation between concepts.